Browse-only collections at Ancestry and other genealogy websites are sometimes viewed as inaccessible, but they are actually a hidden treasure. Learn how to access these browse-only collections at Ancestry and expand your family history research.
The good news is that FamilySearch is not alone in offering browse-only content. Ancestry.com also has browse-only collections of digitized records. (Not an Ancestry.com subscriber yet? Click here to learn more. This is an affiliate link and we are compensated if you make a purchase, which supports this free blog. Thank you!)
Knowing how to search and browse records effectively is critical because you shouldn’t just rely on hints. Ancestry, for example, only provides hints from about the top 10% of their most popular databases. That means if you only spend time on reviewing hints, you’re missing a massive amount of genealogical information available in all of the other records.
Typically you’ll be using the search feature to find those other records. However not all records are searchable. That’s because after the long process of acquiring the rights to digitize and publish a genealogy record collection, it takes even longer to get them indexed for a variety of reasons. Thankfully, Ancestry doesn’t always make us wait to gain access to them until the indexing is complete.
The digital images are published without an index. This means they are not searchable by names and other keywords. Therefore, it can take some time to locate a record within one of these collections. But I think you’ll agree it’s more convenient to look through them from the comfort of your own home rather than renting microfilm or traveling to a far off location!
Here’s your checklist for better browsing.
HOW TO FIND BROWSE-ONLY RECORDS AT ANCESTRY
While Ancestry.com doesn’t make it quite as easy as FamilySearch to find browse-only or partially-indexed databases, it’s still very much worth the effort.
1. Head to the Card Catalog
From the main menu on the Ancestry website, select Search > Card Catalog.
2. Search and Filter
In the upper left corner you can search the catalog by title and / or keyword. However, if you know the type of record you are looking for, such as military records, the best place to start is filtering by that category. If the list is long, you can then search within that category by keywords.
3. Determining if the Records are Searchable
If you don’t see a search box on the left side, then you can assume that this collection has not yet been indexed and therefore isn’t searchable by keywords and other data. Instead you will see typically see the source information box at the top.
HOW TO FILTER BROWSE-ONLY GENEALOGY RECORDS
1. Browse This Collection Box
On the right side of the screen you will see a Browse this Collection box. The filtering options presented will depend on the way the collection is organized.
In the case of the Nevada County Marriage database, a drop down menu allows you to filter by county.
2. Make a Selection
As you can see in my example, once I selected a county I can also filter down by record books. So even though you can’t search names, you can often zero in on the portion of the collection most relevant to your search.
Browse this Collection box
HOW TO BROWSE RECORDS AT ANCESTRY.COM
Once you have selected the available filters, you’ll find yourself in the digitized records. They are displayed in a filmstrip layout which will come in quite handy for navigation through the pages.
Navigation is crucial since we can’s search by names and keywords. Let’s take a closer look at the ways you can navigate:
Browsing a digitized genealogy record collection at Ancestry.com
Finding the Filmstrip
if you don’t see the filmstrip view, click the filmstrip icon:
Finding and Using the Original Index
WATCH THE BONUS VIDEObelow to see the next section in action. Click on the sound button to the right of the play button to turn on the sound.
Many records that were originally bound in books like this collection include index pages. In this book the index appears at the beginning. If you look closely at the filmstrip images it’s easy to spot where the index lists are and where the records begin.
So even though Ancestry hasn’t had the chance to index the records yet, they are indexed in the book. This will make the job of browsing for the records you need even easier.
The “About” box on the card catalog entry often includes important information about whether or not the collection has an index. One example of this is the Canada, Photographic Albums of Settlement, 1892-1917 record collection. It is a browse-only series of digitized photo albums by Canada’s Department of the Interior between 1892 and 1917. The collection description includes very useful instructions such as: “At the beginning of each album, you will find a table of contents with a brief description of each photograph and the photograph number. Use these tables to help you browse to the photograph of interest.” As you can see, taking a few extra moments to read about the collection can make browsing it much easier.
Save Time When Browsing Between Volumes
Remember that Browse this Collection box on the right hand side of the card catalog entry page? (See the Browse this Collection box image 6 images above.) This handy menu is also embedded in the record viewer. If you need to switch to a different book, album or other portion of the collection, you don’t have to hit the back button and start over. Instead, at the top of the viewing page, click the volume or collection you are currently viewing (this appears as a sub-title under the main title of the collection.) A browse structure menu will appear showing you all the other options within the collection. Just click the one you want and you will be instantly switched over. Think of it as pulling a different volume of a series of books off the shelf!
Switching volumes within the collection within the viewer.
Browsing Indexed Records
There will be times when even though a record collection is indexed, you may still want to browse it. Browsing isn’t just for unindexed records. Many genealogy gems can be found by browsing a database that you’ve already searched. You may spot neighbors of interest, other surnames from your family tree, and more. So even when you are working with a record collection that has a search box, look for the browsing option in the right column.
HOW TO FIND THE NEWEST RECORDS AT ANCESTRY.COM
The records most likely to not yet be indexed, and therefore browse-only, are the newest records added to Ancestry. If you’re looking to bust through a brick wall, here’s a great way to find the newest records that just might do it.
1. Go to the Card Catalog
From the main menu on the Ancestry website, select Search > Card Catalog.
2. Sort the Records
In the right hand corner you’ll find a Sort By menu. Select Date Added.
Select Date Added from the Sort by menu.
3. Newest Record View
The Card Catalog will now be presented in the order in which the records were added. The newest records will appear at the top of the list.
4. Filter the List
Use the filters along the left side of the page to filter the collections by record type, location, and date. Then use the search boxes to target keywords. This will give you results that include your keyword starting with the newest collections.
BONUS PDF AND MORE RESOURCES
Making a small investment of time in getting to know the search and browsing functions of a website can pay off big.
WHAT DID YOU UNCOVER USING THESE BROWSING STRATEGIES?
Please leave a comment below and share the genealogy gems that you uncover using these techniques. And of course if you have any questions, leave those as comments as well and I’ll reply.
Look for your Scandinavian ancestors in new and updated online Swedish marriage records, as well as population registers and vital records indexes for the Netherlands. Also: English parish registers, an Israeli collection for the Six Day War, and several U.S. collections: biographies, WWII draft registrations, Indian wills, Arkansas, Florida and Georgia.
Netherlands – Population Registers, BMD
In May, MyHeritage published major new collections for the Netherlands. Among them are indexes to civil births, marriages and deaths, as well as church baptisms, marriages and burials. You’ll also find their new Netherlands, Population Registers, 1810-1936 index, with more than 16 million records from population registers across the Netherlands. “Records typically list name, birth date, birthplace, residence date, and residence place. Sometimes an individual’s age, occupation, and names of their parents or spouse is also included.”
TIP: Use the source information given to go to browse-only collections of register images at FamilySearch (free) or Ancestry.com (subscribers or library users).
Sweden – Marriage records
Over 6.5 million records are in the new Ancestry.com collection, Sweden, Indexed Marriage Records, 1860-1943. According to the collection description, “records in this database were created by Statistics Sweden (SCB), a government agency established in 1858 that extracted and transcribed birth, marriage, and death information from Evangelical Lutheran Church in Sweden parish record books from 1860 to 1941.” You will likely find the names (including maiden name), dates of birth, gender and number of marriage for the bride and groom, along with dates and place of marriage. Later records may add more details: occupation, residence, nationality, religion and previous marital status. TIP: See the collection description for an explanation of Swedish naming traditions.
Nottinghamshire: Over 580,000 records have been added to the Nottinghamshire Baptisms Index (1538-1917), in which you may discover “when and where your ancestors were baptized as well as their parents’ names and father’s occupation.” See also updates to the marriages index (1528-1929), burials index (1596-1905) and a small but new banns index (1600-1812).
Israel – Military
The Israel State Archives has released a digital archive from the Six Day War. According to an article at Arutz Sheva, the collection numbers over 150,000 pages and includes “minutes of 36 meetings of the Ministerial Committee on National Security from January-July 1967, Cabinet protocols and documents pertaining to the war from various ministries (Prime Minister’s Office, Foreign Ministry, Interior Ministry, Religious Affairs Ministry, Tourism Ministry, Justice Ministry, Housing Ministry and others), as well as sound and video files, still photographs and materials from the personal archives of Levy Eshkol, Yaakov Herzog, Aviad Yafe, Moshe Sasson and Rabbi Shlomo Goren.” Click here for the Six Day War Collection on the Israel State Archives website.
United States – Miscellaneous
Biographies of Famous People: You’ve likely seen late 19th-century U.S. county histories with biographical sketches of prominent residents (perhaps you’ve even found your family among them). A national version of these “mug books” has been published and indexed on Ancestry.com. Appletons’ Cyclopedia of American Biography, 1600-1889 includes over 15,000 entries from annual volumes 1887-1889, with entries from most states. “Much of the information found within was compiled by either the subjects themselves or by their families,” warns the collection description. “Not all of the biographies found within the Cyclopedia may be accurate….Since contributors to the project were paid by space, there is speculation that the authors of the false pieces may have been financially motivated to add fabricated entries.” As always, use what you find to inform and guide your research: verify everything you can.
WWII draft registrations: Fold3 has added 21 new states or regions to its collection of WWII Draft Registration Cards. Draft registration cards are an excellent resource for determining where your family lived after the 1940 census; employer information, which can lead to business records or help you identify a relative in a city directory; and more.
Indian wills: Ancestry.com has a new collection of U.S., Indian Wills, 1910-1921. According to the collection description, for a time, “the Probate Divisions of the Bureau of Indian Affairs were responsible for determining the heirs of deceased Indian trust allottees. Ultimately, Native Americans submitted more than 2,500 pages of wills and probate records to the Bureau. These records span the period 1910 to 1921 and, with a few exceptions, pertain to Indian families living in the Plains and several western states. Researchers will find members of the following tribes represented in this collection: Chippewa, Sioux, Apache, Shawnee, Quapaw, Assinboin, Leach Lake Chippewa, Confederated Flathead, Ponca, Cheyenne, Crow, Sac & Fox, Nez Perce, Southern Ute, Omaha, Osage, and more.”
Arkansas: The Arkansas State Archive Newspaper Digitization Project has now digitized and indexed over 200,000 pages that will appear on Newspapers.com in June. Click here to learn more about this project.
Florida: Flagler College (St. Augustine, Florida) has digitized its archive of yearbooks and photos, articles, college catalogs, and more. Now available to the public online
Georgia: Now on the Georgia Archives is a digital version of its Bible Records Microfilm Index. These are images of the “card catalog (compiled by Georgia Archives staff) of the Archives’ holdings of Bible records on microfilm. The cards have been scanned and saved in PDF format.”
Got Swedish roots?
Then you’ll likely enjoy our current Genealogy Gems Book Club featured title, The Whole Town’s Talking by internationally-bestselling author Fannie Flagg. It’s the story of two Swedish-American immigrants to the U.S., who find each other and marry after the man places an ad in a newspaper. Their dairy farm becomes the core of Swede Town, which grows into a classic Midwestern town. This novel is the multi-generational story of that town. Click here to learn more about The Whole Town’s Talking and The Genealogy Gems Book Club.
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GEM: The Story of Roy Thran
Have you thought about telling the story of your personal history? Most of us have at some point, but it can seem easier to research the stories of our ancestors than to weave together our own. I’ve spoken to a lot of genealogists through the years and I often hear comments like “My story isn’t all that interesting or important.” But nothing could be farther from the truth.
When we don’t tell our own story, we not only take a big risk that the memory of our life will be lost down the generations, but we rob our family and our community of an important piece of their history.
Karen Dustman is the author of the book Writing a Memoir, from Stuck to Finished! She’s been helping folks capture and record their stories for several years in her community in the Sierra Nevada, which spans Central and Eastern California into Western Nevada. She’s known widely there as a local historian, writing on her blog and in the local newspaper about the history of the area.
It was actually Karen’s story of the history an old house in the Carson Valley that shed light on the fact that one of its inhabitants was at risk of being forgotten. And no one wants to be forgotten.
In this episode, we travel back to 1925 to a sparsely populated ranching community to hear the story of 10-year-old Roy Thran. We’ll hear about his life and death, and how his story tentatively made its way through the generations of the family in one simple box all the way to the hands of his great grand-niece Krista Jenkins.
It was Krista who connected the all-important dots, eventually culminating in a museum exhibit that is now telling an important part of the Carson Valley history and touching the lives of its residents. In addition to Karen Dustman, you’ll hear from Krista Jenkins herself and Carson Valley Museum trustee Frank Dressel. My hope is that Roy’s story will transform your thinking about sharing your own story.
PART ONE: The Missing Boy
Last Fall, Krista Jenkins stumbled upon an article featuring a house she knew well. It was the home her grandmother grew up in, a beautiful white two-story home nestled on a ranch in Gardnerville, about an hour south of her home in Reno, Nevada.
It featured the story of Dick and Marie Thran, German immigrants who came to the Carson Valley in the late 19th century, and the four children they raised there, including Krista’s grandmother, Marie.
What jumps out at many readers about the blog post is the photograph of the beautifully restored German steamer trunk complete with heavy black ornate hardware, very likely the trunk that Krista’s great-grandmother had traveled with from the old country. The trunk had been discovered by the current owners in an old shed on the property, dirty and filled with auto parts.
But for Krista Jenkins, what jumped out was what was missing from the story: a little boy named Roy, the 5th and surviving Thran child.
Author Karen Dustman explains how the two women connected.
Karen: “I had mentioned the names of the four surviving children of this couple who lived in this house. But this relative reached out to me and said, ‘Did you know that there was this other child that they had named Roy?’
I was really curious, so we got in touch. She told me not only about Roy and his life, but that she had this amazing box. The family had kept this little boy’s possessions all these years after he died, and she had become the custodian of this box. So, she asked if I wanted to see it and of course I wanted to see it!”
The box contained the young Roy Thran’s childhood, a time capsule of sorts filled with the books, toys, and trinkets representing his interests and activities. In a sense, it was a boy in a box.
PART TWO: The Birth of Roy Thran
Roy Thran was born Wednesday, June 10, 1925.
The folks in the Carsen Valley of Nevada were flocking to the new Tom Mix movie North of Hudson Bay playing at the Rex theater in town.
And everyone was looking forward to the big Carsen Valley Day Dance to be held that Saturday night at the CVIC Hall in Minden. Everyone, that is, except Anna Sophia Marie Thran, simply known as Marie. (Photo below)
A native of Hannover, Germany, Marie was in the last weeks of her pregnancy and was happy to deliver before the hot summer weather was in full swing.
She had reason to be apprehensive about this birth for several reasons. A 48-year-old mother of four, she was on borrowed maternity time with this late arrival. Her last surviving child was born in 1901 and since then she had suffered the loss of three more children, including little Katie Frieda who lived just three months.
Marie’s husband Diedrich Herman Thran (photo below), known around town as Dick, was 14 years her senior. Also a Hannover native, according to the 1900 census, Dick had immigrated in 1881 and became a naturalized citizen.
Dick saved the money he earned working for ranchers in the area and at the age of 30 returned to Germany to find himself a wife.
In 1895 he returned with seven other Germans and most importantly, the beautiful Anna Sophia Marie Dieckhoff, his fiancé, on his arm. Within the month they exchanged vows at the home of Dietrich’s brother Herman. That was back on another lovely June day, the 29th of June 1895 on which the hard-working Dick presented her with a lavish wedding gift: a beautiful horse and buggy.
Lying there in her bed in the enchanting white two-story home on Dressler Lane fashioned after the grand homes of their native land, Marie gave birth to their son in 1925.
Author and local Carsen Valley historian Karen Dustman: “Roy’s birth must have been quite a surprise for Marie, especially after losing three children in the intervening years. I’m guessing it was a very happy surprise this late in life, and he was certainly welcomed into the family. They had a christening ceremony for him at the local Lutheran church on June 21, 1925, so eleven days after he was born.”
Thran descendant Krista Jenkins: “Because Roy was a late baby, my great-grandmother coveted this little guy. It was the joy of their life at this point.”
Roy’s childhood
Roy grew up like many sons in the Carsen Valley at that time, likely carrying some responsibilities around the ranch, but also living a fairly free-range life. Historian Karen Dustman explains:
“Roy was born and grew up in the late 1920s and early 1930s, so he would have been part of a wonderful rural farming community here. And of course, he would have lived in the beautiful Thran house on his parents’ dairy ranch. And both of his parents were German as we talked about from the old country, so I imagine they were a little bit strict. And I would imagine he would have had chores to do on the ranch. But as the baby of the family, I’m picturing him doing less than the other kids in terms of chores. He went to the elementary school in Minden nearby where he would have gotten to know all the other ranchers’ kids.”
In the Thran family a few handed-down stories confirm this.
Krista: “It was your typical ranching family in the early 1900s where everybody pitched in and worked. And little Roy came along, and he was handed down the little toys that somebody else had in the family. And from descriptions that we’ve been told as far as my generation, is that he was just a happy-go-lucky little kid, liked to pitch in and work, and just very kind of a jolly good little guy.
He got relatively good grades in school and was conscientious, and just kind of the love of my great-grandmother and grandfather’s life at that point.”
But it’s really the box of Roy’s possessions that tell us a more complete story of his childhood.
“He had those classic metal toy trucks to play with and watercolor paints. We know that he played Tiddledy Winks with his friends, and marbles. One of the other things that he had as an item in his box was a homemade sling shot that somebody had carved out of a fork branch, so I can picture him out there trying to hit things with the sling shot.
We know that he played baseball, and someone had hand-carved a wooden baseball bat for him, if you can imagine. It wasn’t even perfectly round. It had these flat sides on the baseball bat so you can imagine it must have been really hard to hit the ball in a straight line.
And then one of his sweetest possessions that I really like is he had a stuffed toy rabbit that he must have carried around as a toddler. And it looks like one of those homemade things. Women back then used to buy a printed pattern that was on cotton cloth, and they’d cut it out and stuff it. The moms would sew around the edges and put stuffing inside. And this was a really stained and well-worn toy, so I just picture him carrying around this little stuffed rabbit as a child.”
Roy was also enamored with the great aviators of the day. He joined the Jimmy Allen Flying Club for kids, which came with an official acceptance letter, a bronze pin featuring “flying cadet” wings, and a silver pilot’s bracelet.
In the box was also a treasured pint-sized version of the aviator cap that Charles Lindbergh wore on his history-making solo flight across the Atlantic Ocean in 1927.
The Premonition
One day in 1935, ten-year-old Roy entered the kitchen where his mother was working. But this was no ordinary day.
Krista: “Well, the story in the family is that my great grandmother was in the kitchen with my grandmother (her daughter), and little Roy walked in and my great-grandmother kind of shrieked a little bit, and written across his forehead was something in the order of ‘I won’t be here much longer.’”
Sometime after this unusual event, early on the afternoon of August 6, 1935 Roy headed over to his friend Henry Cordes’ home to pick up some Sunday school papers that he had left in the car. While visiting, Roy and Henry’s older brother, twelve-year-old Roy Cordes decided to head out on horseback for a ride. Around 4:00 they stopped to eat lunch and then, even though by all accounts from the family Roy hated water, they decided to make their way to the dam on the Carson River to go swimming.
According to Roy Cordes’s account of the event to the local newspaper, “After undressing Roy Cordes admonished his chum to be careful because the water near the dam was deep. The words were hardly out of his mouth when his chum stepped into deep water and disappeared. Neither of the boys could swim, but young Cordes made a heroic attempt to save his companion and came within an ace of losing his own life as he frantically grabbed for his chum.”
Realizing that he was helpless to save his friend, young Cordes hurriedly dressed, mounted his horse and rode at top speed into the home of his father and notified him of the tragic event. Mr. Cordes drove to the Thran ranch, telling the parents of the boy what had happened.
Krista: “Subsequently my Uncle, which would be Roy’s brother Carl, jumped in and he’s the one who found Roy’s body. And they pulled it out on the bank and tried CPR for quite a while, and it wasn’t working. So, he passed away there. But Roy’s brother Carl is the one who drug him out.”
(Image below: Roy Thran’s death certificate)
PART THREE: A Life in a Box
After Roy’s tragic death, Roy’s mother Marie carefully collected not only his prized possessions like the aviator’s cap, but also some of the last things he would have personally used like his school slate and a small collection of books. They were placed in a box, and by all family accounts, Roy wasn’t spoken of again. That is, until years and generations later.
Krista: “When my Grandmother Marie’s brother died, who was Carl, who was also the brother of Roy, he died in the early 80s I believe, my grandmother was in the family house, and they were cleaning out the belongings in this house. And that was where she was raised, and of course Carl was also, and Roy. (Photo: Roy’s sister and Krista’s grandmother Marie Thran Cordes)
In the back portion of my great-grandmother’s closet was this box. My mom was there along with my aunt. And my grandmother came out of this closet area, and we don’t know why, gave this box to my mother with the instructions ‘make sure Krista gets this box.’ And so, they went on about their business. My mom, whenever we got together shortly after that, my mom said, ‘Oh, I have something for you from Grandma.’ So, it was this box, and we started going through it. And at that time, I didn’t know that little Roy had ever existed.”
In such a short period of time, one leaf on the family tree had grown dangerously close to being forgotten. And Krista learned very quickly how important it was to gather the stories of her elders.
Krista: “We started going through all of his belongings, and we kind of pieced together this story, and that’s when we kind of started figuring out ‘Oh my God!’ My mom remembered because she was told the story as a little girl growing up that these were Roy’s belongings.
You know, as time went on, the funny thing, and maybe this is what happened in these prior generations, is nobody really talked about Roy. In fact, I just read an article that my grandmother was interviewed in a long time ago, and she spoke of growing up and working on the ranch and such, and she didn’t even mention Roy. So it’s just maybe that generation was, you know, ‘He passed away,’ and they just parked him. Or again, speculation, maybe that was such a traumatic event for the family that they just decided to park it. That could be a generational thing that long ago. But it’s not like, you know, ‘Talk about Roy!’ It was just never really brought up.”
Over the years Krista kept the box and gathered the remaining family stories about Roy, really restoring him to the family tree. So, on the day that she came across Karen Dustman’s article about the Thran house, she seized the opportunity to restore him to the community’s history.
Karen: “She was wanting to know if I’d be willing to write a story about Roy and his box. And also, whether our local museum would be interested in maybe doing an exhibit of his things. So, we arranged to meet up at the museum with the museum curator, and thankfully Gail is wonderful. She was as excited and thrilled as I was about the box. And I said I would of course love to do a follow up story about Roy and his box. Gail welcomed the idea of an exhibit at the museum and made the arrangements and space for it to happen.”
Taking items on loan rather than as a donation was a rare occurrence for the Carson Valley Museum. But Museum Curator Gail Allen felt it was worth a closer look, and Douglas County Historical Society Trustee Frank Dressel whole-heartedly agreed.
Frank Dressel: “Krista brought the box in and they kind of analyzed the different things, the different artifacts of Roy’s, as far as with his childhood, the stuff that was in the box that they found in the attic. It’s a local story. It’s a great story. The box has all kinds of treasures as far as this life of Roy Thran.”
Krista: “And as I started bringing stuff out of this box, everybody was enamored. They were just like “Oh, my God!” And it just sort of fell into place.”
Frank: “And they weren’t ready to donate it to the museum. And the big thing about the museum is that we don’t like to take things on loan because of the responsibility and everything else. But with this being a local exhibit, what we decided to do was to have it on exhibit at the museum for a year.”
Karen: “Krista and her aunt Lois Thran worked together to assemble the exhibit and physically put it in place. There was also a curator who was really, really helpful and she involved an exhibit’s coordinator to help get the display cases arranged and do what he could. But really it was the two family members who put the display together and did a beautiful job. They have two tall glass cases devoted just to his exhibit, which is really a tremendous amount of space. And it’s this little snapshot in time of just amazing things. The people who have come to look at it have just been so impressed with the exhibit. They did a beautiful job of it.”
Krista: “My aunt, who’s my mother’s sister, her name is Lois Thran, she had a florist business for a long time. In fact, it’s still in the family. Her granddaughter is running it now. And so, my aunt is just really good at putting things together. I mean, I can put stuff on a shelf, but my aunt kind of has that ability to design. My mom lives in Reno, and I asked my aunt, and she’s like ‘Yeah, I’ll help you!’ So, we put stuff there, and she’d go behind and she’d rearrange it, and she’d look at it and rearrange it. So, we didn’t just put stuff on a shelf. My aunt just kept moving things around and moving things around, and it just had some continuity. And that’s why we kind of drug her along. That and the fact that this was her uncle, really, and she got to participate in his story too.”
Roy’s story was quickly becoming the family’s – and the community’s – story. His childhood possessions are transforming how people think about the importance of the story of every life, even one that spanned only a decade.
The exhibit drives home the idea that everyone’s story is important, and really connected to everyone else’s story. You can just hear the enthusiasm in Frank Dressel’s voice as he describes and connects with the items that were so precious to Roy Thran.
Frank: “Well you know the big thing that caught me was the hand-written letter to a friend, looking forward to him visiting over the summer vacation and such. It’s just, that‘s how they communicated back then. And you can just tell how excited he was about his friend coming to visit for the summertime.
You know, the way kids are raised today with cell phones and everything like that, this boy didn’t have any of that back then. You know, it just shows the lifestyle here in the Carson Valley.”
Krista: “This is such a small community and you know life as we know it is changing on a daily basis. The old timers are leaving us, and it’s important, I think, that we don’t lose sight of history of our own families, or the history of the area that you’re living in.”
Karen: “I was really touched that the family wanted Roy’s story to be told and I was just really pleased that I was able to share his story and put that up on the blog. But the really big contribution was by the family coming forward and sharing his story. I just thought it was neat that this tragic event ultimately had a really positive outcome.”
Resources:
The Douglas County Historical Society,
1477 Old US 395 N Suite B
Gardnerville, NV 89410 http://historicnv.org
The free podcast is sponsored by:
GEM: Writing Family Stories with Author Karen Dustman
Why she wrote the book and what she hoped hope people would get out of it: As a way to share her experience in sharing oral histories. After her mother’s unexpected death, she regretted not collecting more of her mother’s stories. “It’s important, don’t wait. Get it done while you can” Karen Dustman
Everyone has great stories to tell. How do you help people find them? Your family wants to the know the simple stories of how things happened, like how you met your spouse.
Involve a second person, someone who can ask you questions. Ask them what they would like to know about her life.
Why do you think stories are so healing? You have a chance to look back and put things in perspective, which can be very freeing. As time passes the sweetness comes out. Remember, it’s not just one tragic event, but it’s a whole lifetime of events.
It can also be a way to take the monsters out of the closet. In Roy’s case, the family was able to go from sorrow and bitter grief (literally, all kept in a box!) to finding a way to celebrate and share his life. It was so good. Like they hadn’t known what to do with this sad tale, and now everyone finally could breathe a sigh of relief. They were able to come together and make the exhibit happen.
What are some of the most common stumbling blocks that people face in telling their own stories? Often it is “Where do I start telling my story?”
Find one single story you are excited about, hopefully a happy one, to get you started and make the scope a little smaller. Finish that one story and then keep on going.
There are also the practical issues: what if you don’t type well? What are the mechanical difficulties?
“It’s so important to capture those stories while we still have family who can tell them.”
Karen recommends that you “picture the words flowing freely for themselves and seeing it happening.”
In the first chapter of her book she discusses getting your mental game in gear. Realize it is possible. Rehearse it in your mind, and picture it happening and the words flowing freely. Imagine that you’re going to have a good time!
Reach out for help and encouragement. If you can share a little piece of your writing, you will get tremendous feedback from people, which can give you motivation.
“Do it now because there’s really no legacy you can leave that’s more important than that.”
Why did you create Clairitage Press? My mom was the motivating reason. I tell her story in my Memoir book — how my one real sadness is that I never got her full story, because she died suddenly and quite unexpectedly. But then I did find 12 handwritten pages later that she had left among her papers, talking about her life, which are so precious.
Here is her story on Karen’s blog, and a photo of her as a child. Interestingly, she was about age 7 in this photo and she was born in December 1927, so this would have been taken roughly about the time that Roy Thran died!
The author of 10 local history books and many family histories, Karen says “I’m all about preserving history and honoring family.”
This month I keynoted at a brand new genealogy conference called THE Genealogy Show. It was held at the NEC in Birmingham, England, the same location where the Who Do You Think You Are? Live conference was held before it folded.
It was a success with hundreds of genealogists attending and Kirsty Gray and her board members including DearMYRTLE here in America are already planning the next conference for June 26 & 27 of 2020 in Birmingham
Michelle and Jennie These two ladies were waiting for me at the entrance of my first session, Time Travel with Google Earth. (Also available on video with Premium membership.)
“My friend Jennie and I are addicted to your website, podcasts and all you teach. As we said [at] the show we are postgraduate Diploma Students at Strath and whenever we get stuck we say “what would Lisa do….” We are thrilled you came over to the UK and any chance we get we spread the word.”
Lorna Moloney Owner of Merriman Research and producer and host of The Genealogy Radio show aired from Kilkee, Ireland on a weekly basis on Thursdays at 4 PM in Ireland and it’s available as a recorded podcast.
Bill and I celebrated our 35th wedding anniversary at these lovely locations in England:
Blenheim Palace – Birthplace of Sir Winston Churchill.
Chatsworth – Jane Austen’s inspiration for Mr. Darcy’s house in Pride and Prejudice.
Lyme Park – Used for the exterior shots of Mr. Darcy’s home, Pemberly, in the 1995 A&E Pride and Prejudice mini-series.
Sudbury Hall – Used for the interior shots of Pemberly.
Haddon Hall – Wonderful example of Tudor living. The Princess Brideand Pride and Prejudice filming location.
Kedleston Hall
Calke House –I’ll talk more about in the next Premium Podcast episode
We stayed at Dannah Farm Country House in Shottle, Derbyshire. Say “hi” to Joanne and Martin for me!
You can see photos and videos from my trip on my Instagram page.
A brand new vital records collection is available online now for Ontario, Canada! The Ontario Genealogical Society’s new database is available at Findmypast, along with exclusive Parish Registers for Kent, England. Ancestry.com also has a new collection of...
(Please note: This interview transcription has been minimally altered for ease of reading and clarity.)
Lisa: AncestryDNA is one of the leading DNA testing companies that has added DNA science to our genealogy toolkit. If you’ve tested your DNA, those results have become one of the important records that you’re using to build your family tree. The interesting thing about these records is that they’re quite different from other types because they evolve and change over time. The results themselves aren’t changing, but our interpretation and the information that we’re able to glean from them is evolving and continues to do so as more people get tested. Here to give us insight into the latest innovations over at AncestryDNA is the corporate genealogist for Ancestry, better known as the Barefoot Genealogist, Crista Cowen.
Crista: Thank you.
Why Have My DNA Ethnicity Results Changed?
Lisa: Hey, happy to have you here. We love to get together and chat about genealogy here at Elevenses with Lisa, and DNA is always on people’s minds. I know that one of the really common questions that I get a lot is around ethnicity, and about changes to the ethnicity percentages. Sometimes people see the results and they’re really excited about them. But then Ancestry publishes a new update and things look different. It can be a big surprise. Tell us a little bit about how often these updates happen and what causes them. Why do they change?
Crista: In order to answer that question, you kind of have to back up a little bit and understand the concept of reference panels.
Understanding DNA Reference Panels
When AncestryDNA started in 2012, we hadn’t sold any DNA kits yet. But we had purchased scientific reference panels from others who had been studying DNA for about a decade at that point. This was a group of people with deep roots in a particular place in the world that we can compare customer DNA to. So, as a customer takes their DNA test, the first process we run it through is this ethnicity estimate. We compare them to this reference panel. As our research team has expanded their reach, and then now we have 20 million people who’ve taken the ancestry DNA test, we’ve been able to identify candidates in our customer pool who are eligible to be part of that reference panel. Then the reference panel grows. And so statistically as it grows, those results are going to get more refined. They’re going to change a little bit. As the science advances, we also learn new ways to compare the data so that it’s more accurate.
Ancestry has been releasing an ethnicity update about once a year, usually in the fall. It’s just because we keep growing that reference panel, and because of the advances in science about how those algorithms work. And you get a lot of new people, obviously, on a regular basis for testing, so they’re adding to it.
Lisa: You started with that initial reference panel that you got somewhere else. Do you ever bring in other reference panels that become available to kind of speed up the process of the growth?
Crista: Yeah, we do. We’ve purchased a few different reference panels from research groups. But primarily, the growth now is coming not just from our own customer base. Also our team of genetic scientists are looking for individuals in places around the world that are underrepresented in our reference panel in order to increase the sample size. They’re excellent.
Lisa: Sometimes, the updates, they come out and people look at and they go, “that looks different! And now it’s saying this and not that.” Tell us a little bit about that because there’s some rhyme and reason behind why that happens.
Two Reasons Why DNA Ethnicity Results Change
Crista: There is. There are actually two challenges that our science team faces. One has to do with place, and one has to do with time.
What we may know as a place right now, likely didn’t exist 300, 500, or 1000 years ago. The boundaries have changed. The people that have migrated in and out of that place have changed. And so one of our challenges is to label those ethnicity estimate locations as something that people will recognize and be able to associate with, but fully recognizing that 1000 years ago that place may have had people there who were called something very different.
The second challenge we have is that time-based challenge. We use this reference panel of living people. But what we estimate is with this data, we’re showing you where your DNA came from 500 to 1000 years ago, and most of us don’t have trays that go back that far.
Lisa: Right, exactly. So how do you zero in on that? How do people make sense of when they see it, that they understand the context of the time frame?
Crista: We try to provide a lot of contextual data and a lot of people don’t even realize it’s there.
When you’re looking at your ethnicity estimate, you can click on any one of those – there’s usually two or even three drill-down screens – that give you some of that historical background, and some of that information about the time period that we’re covering, and what the names of some of the people who lived there were.
Why Do My DNA Results Now Say I’m from Scotland?
For example, Scotland was a big one, in this last (AncestryDNA) update. A lot of people ended up with Scotland as an ethnicity. But really what we’re looking at is who were the Britons? Who were the Celts? Who were the Gauls? And how to all those people, so many hundreds of years ago, how did they migrate in and out of those places? And what would that admixture look like, so that we can tell you. But if we said, “Oh, you’re Celt, Gall, or Britain, even some people wouldn’t understand what that meant. So we label it, Scotland, and then we expect people to drill down into that other information that we’ve provided by clicking through.
Encouraging AncestryDNA Users to Use the Website
Lisa: Do you find that people fully utilize this site? I’m thinking about how folks go to so much trouble and expense to get tested, and yet may not be taking full advantage of the results and the website. I imagine you see a lot of backend data. What kind of usage do you see? I think I’ve seen some recent updates that you guys have been doing to kind of help prompt people to get more involved and drill down.
Crista: Yeah, for sure. One of the things that we’ve done is we have a mobile app. What we’re discovering is that for a lot of people, their entry point, both to family history and through DNA is through mobile. So we’ve made some of the mobile prompts a little bit more prominent and a little bit easier to navigate. And then of course, we’re learning from some of that and applying it to the desktop version.
Another thing that we have that wasn’t introduced when AncestryDNA was first introduced, it took several years, is what we call our genetic communities. And that helps to give some additional context to some of those ethnicities as well.
What are Ancestry Genetic Communities?
Lisa: I’d love to have you talk more about genetic communities. It’s fascinating to see them and to see their evolution. They’ve really moved along quite quickly, haven’t they? Just knowing that there are many people who maybe have never looked at this, tell us what they’re missing and how to take advantage of it.
Crista: Yeah, so that first algorithm that we run against your DNA is comparing your DNA to that reference panel of people to give you those ethnicity estimates. Those are the ones with the percentages. There’s always going to be a percentage next to it. But the communities are a total evolution based on who’s testing and the family trees that are available.
Ancestry has 20 million people who’ve taken the DNA test, and 100 million family trees on our site. And here’s kind of how this works. As you test, you’re matched to other people who have taken the test. And I think the average AncestryDNA test taker has something like 75,000 matches. It’s kind of mind-blowing! But the idea is that the data underneath all of that means that we’re able to really clearly see networks of matches. So even if we didn’t know anything about your family tree, or anything about your ethnicity, just based on the matching data alone, we start to see these clusters or networks of people who all match each other. And so then because we have this rich family tree data, we can go into that network of 1000s of matches, and we can say what do they all have in common? And what we start to see is, the data very clearly points to specific birth locations within their tree within the last 200 years. So, your ethnicity estimate is looking at 1000 years ago, but those communities are where members of your family have lived within the last 200 years. And we’ve now got more than 1500 of those around the world.
Lisa: That’s amazing. And of course, if the person is in the tree they have timeframe associated with them as well, not just place, because like you said it’s just lurching the whole thing closer in time to us, which is really exciting. Right?
Crista: Yeah. And if you start to think about that time piece, right, so we’re looking at tree data 100 to 200 years ago because of this network effect. But what’s possible is as the network continues to grow, and as the science continues to get better, we may not only be able to connect you to specific genetic communities, but also show you migration paths from your original ethnic origins over time, which then allows people to have an entire complete family history story without ever starting a family tree themselves. Hopefully, that then leads them into it because they want to know “which branch of my family tree does this represent?”
My AncestryDNA match doesn’t have an online family tree!
Lisa: You’re talking about some people don’t have trees. Of course, that’s just the bane of every genealogist right? They go and they look, and they say “this person doesn’t have a tree, and they’re my best match!!” I know you get a lot of people who test – maybe they saw the commercials on TV – and they go, “Oh, that looks really cool. I’m gonna do that.” But they were not doing genealogy. How does that break down?
Crista: Yeah, so you know, it’s so funny that you say that, because anytime anybody complains about matches not having trees, I always send them to your RootsTech presentation that you did with Diahan Southard about No Tree, No Problem. Because, because the reality is like, you can figure out a lot from a match even if they don’t have a family tree.
There are probably about half of my matches that do not have any tree at all. And we see that that’s pretty consistent across the board, which means those are most likely people who this is their first foray into family history.
I actually was just on a call this morning with a woman who took the DNA test about four years ago. She had no idea there even was a match list. She didn’t think she could build a tree because she thought she needed a subscription. So, she just took the test to get the ethnicity estimate, and somehow ignored all the emails Ancestry sent her to telling her to check out her new matches or startup a tree. But once she was contacted by a match. One of the best things you can do for those matches who don’t have trees, is send them messages. She got this message from one of her close matches. It piqued her curiosity. She’s like, “how does this person know who I am?” She discovered the match list, and she started a tree. And she’s now had this whole family history journey where she’s figured out who her biological father is. Uncles and half sibling…and so for those of us who have trees and who are involved in family history, recognize those people taking a DNA test. That’s their first step in the door. And it’s up to us, I think, sometimes to nurture them through that door by engaging with them through messaging or sharing information that we might have discovered, in a non-threatening way, hopefully.
Lisa: So they’re testing, and they’re thinking, “Oh, I want to find out my ethnicity is” and not even realizing that there’s this whole matching thing going on. Do you find that a lot of those kinds of folks eventually get bitten by the bug? And I wanted to re-emphasize what you said, that you don’t have to have a subscription to add the tree. Tons of people don’t realize that.
What You Can Do for Free at AncestryDNA
Crista: Yeah, if you’ve taken a DNA test, and that’s the only thing you’ve paid for, you haven’t paid for an Ancestry subscription to access the 80 billion records on the site, then you can still start a family tree. That’s a free service on Ancestry. For anybody who has a free registered guest account, or anybody who used to have a subscription and cancelled it at some point, you can still work on your family tree. And yeah, that’s something that a lot of people don’t realize.
You can also and this is something else people don’t realize, respond to messages from other users. The Message Center is a free service. You can send messages, you can initiate contact with any of your DNA matches without a subscription as well.
Lisa: So you’re really getting to take full advantage of the whole DNA thing, even if you aren’t currently doing the subscription and doing the genealogical records and all of that.
Ancestry Website Interface Updates
I was watching your video recently, I guess it was the June update, and you were talking about how you got to see some of that backend data, and you saw that people weren’t really interacting with the website. I love the new buttons and the ability to add this is a son, this is a nephew, etc. Tell people a little bit about that. And how is that going? Is the rollout done yet? And are you seeing some great response?
Crista: Yeah, so we do continue to make innovations to the match list and how people interact with it. Of course, two years ago at RootsTech we introduced the custom groups with 24 different colors. And it was innovative for those of us who were deep into family history. We had this hypothesis, though, that new users would find that fun and interactive as well. Unfortunately, new users, especially those who’d never considered family history before, didn’t have the mental construct around a pedigree chart or sides of the family, and didn’t even have any idea how to group their matches. And so that had really low usage. The usage it had was among really core hardcore genealogists and people into genetic genealogy.
So, we’ve been doing a lot of testing over the last year trying to figure out how to solve the problem of new users coming to the match list and looking at it and going, “That’s great.” Now what we wanted was to give them something actionable to do. This has been released, and it’s been rolled out to all users, I think, as of last week. Every match has a little button on it that just says, Do you know this person? Yes. And if you don’t, you can click learn more to find out more about that experience. But as soon as you click Yes, it then asks you to assign a side of your family. So, you can say, “Oh, yes, I know this person, they’re on my mother’s side.” And then once you do that, it asks you if you know the specific relationship.
Here’s another little nuance that we’re helping train people into, in both in interaction, but also what family history really means. We give them a list of the possible relationships based on how much DNA they share. One of the things that DNA sometimes uncovers a surprises, and you might think this person is your full sibling that the DNA says otherwise. Or you might think, you know, whatever the relationship might be. So, we give you those options to assign that relationship. And then that fills another customer request, which is when you select the relationship, it updates from a predicted relationship on that match, which is usually a range of cousinship, to what the specific relationship is based on your assignment.
Lisa: I love it. I mean, you guys are in the driver’s seat in terms of knowing and understand the technology. It’s wonderful that you’re helping to guide people to get more out of it, and to get onboard quicker.
How Accurate are Ancestry’s DNA Tests?
I have to ask you this question, because I imagine you have gotten this question a lot and I’d love to know how you answer it. How accurate are the Ancestry DNA test results? I heard somebody asked that at a conference once and I wanted to sit by and listen and see what the person said. What do you tell people when they ask you that?
Crista: You know, it’s such an interesting question, because accuracy can be measured any number of ways. And we need to know what you’re talking about when you say accuracy.
When you ask, “is this person on the top of my match list listed as my parent or child, how accurate is that?” It’s like 100% accurate that that is how much DNA you share with this person. And that that is either the nature of the relationship, or you’ve got a parent with an identical twin. So accuracy, in that case, we’re super confident.
When you ask about accuracy of ethnicity results, we call it an estimate for a reason. One of the things you’ll discover when you click through to view it is that there’s actually a range. That top level percentage you’re seeing is an average of 1000 different times that the algorithm has been run against your DNA and that reference panel. That’s because of just the nature of the way that those results are analyzed. And compared to that reference panel means there’s going to be some swing around an average. And again, we release those updates every year. Because again, as the reference panel growth, there’s more refinement possible.
Lisa: Yes, exactly. Good answer. I like that answer.
The Most Popular DNA Question
What are some of the most common questions that you get about DNA? I imagine there might be some folks watching her going, “yes, yes. Yes, that’s what I was wondering! What do you hear?
Crista: I will tell you what our number one question is. And I bet a lot of your viewers have the same question, and a lot of people at conferences have the same question. We see it on social media all of the time. The most popular DNA question is “where is my Native American?”
Lisa: They still want the princess they’re looking for?
Crista: It’s amazing to me how prevalent and pervasive that narrative is in so many families. They take a DNA test with full confidence that it’s going to tell them that there’s 17 or 12 or 8%, indigenous North American, when the reality is if they do have a Native American ancestor, it is most likely that that person lived three or 400 years ago, and that they just didn’t inherit those bits of DNA. The inheritance of DNA is random, and a lot of new people in family history haven’t really wrap their brains around what that means yet. They think they get half of everything and haven’t done the math to calculate what that means. Or they were told that a parent or grandparent was full Native. I grew up with that narrative in my family, my grandfather boasted of the fact that he was a quarter of a quarter Native American. He was born in Indian Territory, and I think that’s probably partially where that started from. And everybody claims the features. But the reality is, he was not, there is no evidence of that in the family tree once the research has been dug into. But I still have cousins taking DNA tests and fully expecting it to show up and kind of freaking out when it doesn’t.
Native American DNA
Lisa: Is Native America a large reference panel that is well represented?
It was not in the beginning, but we have been collecting additional samples. It used to be, back in 2012 when we started doing DNA testing, if you had Native American DNA, we would just tell you, Native American, and that was all of the Americas: North, Central and South. We now have, I think, nine different regions of native indigenous American, so we can split it out across the two continents. We’re starting to see some communities around some of those as well. So, the reference panel is growing, and the number of testers are growing as well. Here’s what I tell people, and they don’t always like this answer. But if you have Native American DNA, it will show up on an AncestryDNA test.
Lisa: You made such an important point that you could have a Native American ancestor and not have Native American DNA, right?
Crista: Yeah, absolutely. It just depends on how many ancestors have Native American DNA and how far back they were, whether or not you actually inherited those.
How Many Generations Back Can DNA Go?
Lisa: Give people a sense of how many generations back that the DNA becomes minute, in terms of what you might be inheriting from someone.
Crista: I am not a math person, but DNA has changed my world! And it amuses my accountant dad that I can do this now in my head. Everybody inherits exactly 50% of DNA from their parents. Those parents inherited 50% of DNA from each of their parents, but what they pass down to you is going to be about 25% of your grandparents DNA. And then it just gets cut in half every generation back. So, you’re going to have about 12 and a half percent of your great grandparents DNA, and about 6% of your two times great grandparents, and about 3% of your three greats, and about a percent and a half of your four greats! And by the time you get to your fifth great grandparents, it is possible when you consider all the people in that generation, that you did not inherit any DNA from one of them. Because you got all of it from one of the others. So five times great grandparents is the generation where we start to see some of that fall off. But that means that you’re getting it from somewhere, so some of those lines of your family tree will go back to the seventh and eighth, and sometimes even ninth great grandparents.
Which DNA Matches Should I Work On?
Lisa: That makes the case why when it’s focus, focus on best matches right? You were talking about that some people might have 75,000 matches, but we’ve got to start with identifying who the closest were and work on these because they probably have the most potential to give you information, right?
Crista: Not only the most potential to give you information, but also to build a solid foundation, so that you can explore those more distant matches. Because unless you’ve built that solid foundation and validated the relationships all the way back to third or fourth or fifth grade grandparents, the hope of connecting with the eighth or ninth cousin on one of those other lines further back is going to be a lot more difficult and a lot more shaky of a conclusion.
How to Approach a DNA Match
Lisa: You know, when people get a best match, they want to reach out. You were talking about the messaging system is free. It’s part of what you have access to when you test. You’re on the phone, you talk to people, I’ve seen you at the conferences, you know, you’re talking firsthand to your customers and really hearing from them. What kind of coaching do you give people on how to approach somebody, particularly if they get resistance? Is there one more thing they might be able to say just to kind of keep the door open or somehow nudge the match to interact? What do you recommend?
Crista: Okay, so Lisa, I am single, I have never been married. And that might seem like a funny segue into this. But that means I have a whole lot of experiences. And I approach communicating with unknown or unpreviously connected to cousins a little bit like I approach it. You’re not going to spill all of your deepest, darkest secrets on the first date, or you’re going to send them screaming into the night. Or they may just entirely ghost you, right? That’s a new term for people who just ignore you after a date. And that happens. Sometimes people just go on for paragraphs and paragraphs and paragraphs in that initial message they send a cousin. And my guess is those cousins are seeing some of those messages and just being like, “I don’t even know what to do with this information. It’s overwhelming,” right? So, you have to tone it down.
But by the same token, right, I’m not going to go on a first date, and just sit there and not answer his questions or not try to initiate a conversation. And so again, similarly, when you send out that first message, you’re gonna want to provide enough information that’s something they can respond to. I’ve seen people send messages that say something like, “Hi, we’re DNA matches, do you know how we’re related?” and they give them nothing to nothing to work with. You have to give them just enough that they will want to respond and that they have something to respond to, but not so much that you overwhelmed.
Lisa: And maybe something just a little intriguing. I know that when I’ve talked to people who we are sharing ancestors on my family tree, one of the things I’ll say is, “you know, I have some photos. I’d love to talk to you about that. Maybe you do too.”
I remember, in the old days, I would send them all my best pictures, and they would take them and they never respond. You don’t want to give away the kitchen sink, right? That’s what you’re saying. I think that’s a good strategy. And sometimes back then I would get a message from somebody, and they sounded like a scientist, and I felt intimidated, like, “I can’t keep up, I’m gonna say something and I’ll be wrong” and they’ll be able to say, “Oh, my gosh, you don’t know what you’re talking about.” So, there’s also that intimidation factor. I guess even if we do know all that stuff, we don’t want to necessarily wipe people out with it.
Crista: I used to have a thing about intriguing, but intriguing, but not overwhelming. That’s kind of the mic that runs through my head when I craft those messages.
Lisa: I like that. Anything else when it comes to AncestryDNA that we should be keeping our eyes out for? Anything you want to tell us about? What’s coming in the future?
What’s Coming to AncestryDNA in the Future
Crista: There’s a few things. We can kind of divide them into two categories around the ethnicity estimates and the communities. Just to make sure this is clear, we update ethnicities about once a year in the fall. So, watch for that. We usually send out an email or put a banner on the site. But one of the things that we’ve learned is that a lot of people don’t know that. And so, they don’t know to come check and see what’s been updated. So just watch for those announcements or those emails.
Genetic communities can be updated at any time for two reasons.
One reason is, you may all of a sudden just have enough matches, that you’re pulled into an existing network that has been labeled as an existing community. So those communities could just pop up at any time.
The other reason is that about every six or eight weeks or so we’re releasing new communities. Our science team has been working fast and furious to identify new networked clusters and make sure that we’ve got them labeled correctly, and that we’ve worked with history professors and others to understand the cultural and historical implications because we want to be accurate and informative, but also sensitive to all the nuances around race and ethnicity and history. Because history is messy. And as people dive into it, those of us who’ve been doing family history, understand that. But again, a lot of people are new to family history, and DNA is their first foot in the door. And we want to make sure that we’re a little sensitive to how we present some of that information. So always new communities. That’s on the DNA side of the house.
And then we are working on some additional features for the DNA match list. We’ve previewed them with some customer experience groups. We’ve previewed them with influencers like yourself. And so just we can say that those are coming but can’t talk a whole lot about them. We’re listening to our customers and we’re really trying to make sure that that DNA match list experience works for more casual customers just taking their first steps into family history, and those of us who are hardcore into this and trying to break through 40-year brick walls using our DNA results.
How to Contact AncestryDNA
Lisa: Well, and you said, you listen to your customers. What is the best way for somebody to get in touch with you or just share feedback or a question?
Crista: There’s two primary channels for that, though, we listen in a lot of ways.
Ancestry has a Facebook page. If you go to the official Ancestry Facebook page, you can send a direct message to us with your feedback or post it just there on the wall. Our product managers do follow that and keep tracking and put that into our feedback system.
The other way to contact us is to just do a Google search for Ancestry feedback. It’ll bring up a feedback form that’s in our Help Center. It’s a little easier to find it that way.
Lisa: I think I was just talking to my show about sometimes googling for a page is easier. Ancestry’s website is so well organized, it will grab exactly whatever page you’re looking for probably even faster than navigating.
Well, how fun it has been to get a chance to catch up with you on the latest with AncestryDNA. I know we recently followed each other over on Instagram, and over there I see that we share another passion which is gardening. How is your garden going this summer?
I always had aspirations, but with all of the genealogical conferences and the traveling that I do for Ancestry I’ve never been home until this last summer. And so last summer, I tried it. And I failed miserably. I grew one tomato, and a little bit of basil. That was what I did, but I made it again. Yes. This year, I’ve got some zucchini going and some little herb garden and we’re trying tomatoes again. We’ll see how that goes.
Lisa: Good job. Are you planting in the ground? Or are you doing containers?
Crista: Both. So I have a little garden patch in my backyard. But then I also built some standing like garden racks for my herbs and stuff.
Lisa: Very cool. I’ve been in the same boat as you. It’s like after 14 years of constant traveling – which has been great, I’ve missed it – I started all this container gardening. I’m doing the self-wicking tubs. I saw a guy on YouTube doing it, and it looked awesome. We’ll see how it pans out here in the heat of Texas. But anyway, there’s never enough time to do all the wonderful things that we would enjoy doing and certainly genealogy is that way!
Thank you so much Crista Cowan! If somebody wanted to get in touch with you, where should they go check you out?
Crista: The best place is on Instagram and it’s just my Instagram handle which is just my name Crista Cowan.
