“If My Ancestry Subscription Expires, What Happens to My Tree?”

Are you worried about access to your online tree if you let your Ancestry.com subscription lapse? The tree should still be there. But take these steps to be sure your Ancestry family tree remains accessible and secure–along with the records you’ve attached to it.

What happens to my ancestry tree if my ancestry subscription expires?

 

What Happens if Your Ancestry Subscription Expires

Many people start researching their genealogy with an Ancestry subscription. They build their family tree on the web site, adding details about their relatives. 

Then they sift through Ancestry’s billions of historical records and add hundreds or even thousands of new names, dates, relationships and other facts to their family trees. Along the way, they attach records to each ancestor as evidence of what they’ve learned.

All of this adds up to a unique family tree that is precious to your family. 

However, it is very common for the busyness of life to call them away from their genealogy research for a while. This is what happened to Genealogy Gems reader Beverly. She wrote to me, concerned about what will happen to all her hard work on that Ancestry tree:

“I have been a member of Ancestry.com for a long time and have worked on several trees. I love to work on my genealogy but lately have not had time. Can I drop my membership and still retain my trees? I plan to get my membership back at a later day. Right now I am wasting $20 a month.”

Beverly, I hear your pain!

We all go through busy seasons. It’s easy to cringe at the thought of paying for genealogy website subscriptions we aren’t currently using. 

But the idea of losing all our progress on those web sites if we let our subscription lapse is worse. Your Ancestry subscription has not only included your online family tree, but also all of the records that you found and attached to that tree. 

I did a little research along with Sunny Morton, Genealogy Gems Editor and our resident expert on the Genealogy Giants” websites” (Ancestry, FamilySearch, Findmypast and MyHeritage). Here’s what we can tell Beverly and everyone else who is wondering what will happen to their family tree and all that research if their Ancestry account expires:

According to Ancestry, the answer is yes, you can still access your trees with your login credentials after your subscription lapses. The most important thing is that you don’t delete the tree or the account altogether. 

Ancestry continues to host people’s trees because they want our tree data to share with others, and to give people a reason to come back!

But be aware that if you do not renew your Ancestry subscription, your account will revert to a free guest account. (Your user name and password will remain the same.) This means that you will not be able to access most of Ancestry’s historical records, including the ones you’ve already attached to your trees. And I say “trees” because many people have multiple family trees on Ancestry to be concerned about. 

To see the historical genealogy records that you have attached to an ancestor in your online tree, click on a person in your family tree, and then click Profile:

How to find genealogy records attached to a person in your Ancestry tree

How to find genealogy records attached to a person in your Ancestry tree.

You will be taken to their profile page where you will see the genealogical sources you have attached. 

 

If your Ancestry account expires you can't access records attached to your tree.

If your Ancestry account expires you can’t access records attached to your tree.

These are records that you will not be able to access when your subscription expires.

If Your Ancestry Subscription Expires: Tree Preservation Strategy 

If you plan to let your Ancestry.com subscription lapse for a while, but you want to continue to work with your online trees, consider taking these steps:

1. Download a copy of every record.

The first thing to do is download a copy of every record that you’ve attached to your ancestors’ individual files on Ancestry.com.

You can do this by opening the image of the record, clicking on the Save/Saved button at the upper right, and clicking Save to your computer. I suggest doing this even if you don’t foresee letting your subscription go in the near future.

Saving document from Ancestry before subscription expires

Saving a document to your computer from Ancestry before your subscription expires

2. Save each record in an organized way on your computer.

I recommend using a consistent system to organize these, which I explain in the free Family History: Genealogy Made Easy podcast, in episodes 32-33. (Genealogy Gems Premium website members have access to a 2-part video tutorial on organizing their hard drives.)

If you don’t have a consistent way to organize these document images, you’ll soon become overwhelmed with files that all sort of look the same and you won’t be sure what year they are or which ancestors they pertain to without opening each one!

You may be wondering “What about cloud storage options, such as Google Drive or Dropbox?” These type of cloud storage solutions are ok too. However, I recommend using these platforms more as temporary or backup storage or to share with relatives, rather than as your primary storage.

A better alternative would be to invest in cloud-based backup for your home computer. I use Backblaze personally and for my business.

Backblaze lisa louise cooke

3. Download copies of your Ancestry.com trees

Click here for instructions; it’s really easy.

Yes, Ancestry does continue to maintain your trees, but what guarantees do you have?

Data loss does happen even on big websites, and sites change their practices and policies sometimes. If that happens, you could lose all the information you’ve carefully added to your tree.

4. Start using computer software for your “master family tree.”

Don’t just keep your family tree online where you don’t have complete control.

A “master family tree” is your most complete, up-to-date version of your tree (or trees, if you build separate ones for separate family lines).

master family tree

Keeping your master tree on your own computer keeps all your tree data at your fingertips without any subscription required. Having one master file matters even more once you start sharing your tree on other websites or with relatives.

I use RootsMagic, and that is why I happily agreed to them sponsoring my Genealogy Gems Podcast. It works for Mac and the PC.

RootsMagic the Master Genealogist

I like its affordability: there’s a free version you can try for as long as you like, and the full software will cost you the same as about 90 days of access to Ancestry.com.

RootsMagic also has solid relationships with the major genealogy sites: it now syncs with your trees on Ancestry.com and FamilySearch.org, and you can research records on MyHeritage.com and Findmypast.com.

RootsMagic has tons of advanced features to help you create family history charts, books, and reports, and a great user support community online.

Learn More about Ancestry and the Other Genealogy Giants

Keep up with news and changes on the “genealogy giants” websites with our ongoing coverage of Ancestry.com, FamilySearch.org, Findmypast.com, and MyHeritage.com here.

Disclosure: this post recommends carefully-chosen products and services for which we receive compensation. Click here to read my full disclosure statement, and thank you for supporting the free content we provide at Genealogy Gems.

Cold-Calling Your Kin: How to Contact Distant Relatives

Need to contact distant relatives? Got cold feet? Follow these steps and you’ll warm right up–and hopefully, so will those you contact!

Cold Calling

Today, online trees, social media, and email make it easier than ever to find relatives you don’t know well (or at all). And there are SO many reasons to contact them: to collaborate on research, swap photos or stories, or even request a DNA sample.

In these cases, you may need to make what salespeople refer to as a “cold call,” or an unexpected contact to someone you don’t know. I’ve done it successfully many times myself, so I can tell you this: it does get easier. Follow these steps to make it a smoother experience.

1. Identify the person you want to call.
Common ways to identify a new relative include:

  • Another relative tells you about them
  • Family artifact, such as an old greeting card, address book, captioned photograph, letter, etc.
  • On a genealogy message board
  • In an online family tree (with enough information showing to identify them)
  • As the author of a book, article, or blog post with information about your family

2. Locate the person’s phone number, address, and/or email address. 

cold calling step 2 Google SearchHere are some great websites for locating people you don’t know, or at least learning more about them (as you can on LinkedIn):

TIP: When looking through a geographically-based directory, don’t forget to search the entire metro area, not just one city. Try just searching their first name, particularly if it’s not a really common first name. Try and track down their number through other relatives or researchers.

3. Prepare ahead for making the call.
Every tough job gets just a little easier when you do your homework first!

  • Take into account a possible difference in time zones.
  • Choose a time when you are not too rushed
  • Set yourself up in a quiet place, where there will be minimal background noise or disruptions
  • Do a brief review of the family you are researching so it’s fresh in your mind
  • Make note of specific questions you would like to ask.
  • Have your genealogy software program open or your written notes at your fingertips

4. Adopt a positive mindset.
It’s natural to feel some apprehension when calling someone you don’t know. Before you pick up the phone, give yourself a little pep talk. Remind yourself how valuable this person’s information could be to your research. If he or she is quite elderly, remember that none of us will be around here forever so you need to make the call today! Say to yourself, “I can do this. This is important!” Be positive and remember, all they can do is say, “No thank you.”

5. Introduce yourself.
Give your first and last name and tell them the town and state where you live. Then tell them the family connection that you share. Tell them who referred them to you or how you located them. Cover these basics before launching into why you’re calling or what you want.

6. Overcome reluctant relatives.
Be ready to share what you’ve learned, and to share your own memories of a relative that you have in common. Mention something of particular interest in the family tree that might pique their interest. If they are very hesitant or caught off-guard, offer to mail them information and call back once they’ve had a chance to look at it. That way they can get their bearings, too.

do this during the call - Note taking7. Do these things during the call:

  • Take notes: try a headset or use speakerphone, which will help to free up your hands for writing.
  • Ask for new information and confirm what you already have.

If you have a way to record the call, then you won’t have to take notes and you can focus all your attention on the conversation. You can then transcribe the recording later. However, in some places, it’s illegal to record a conversation without telling them first and/or getting a person’s permission (not to mention discourteous). It can be very off-putting to start the first call by asking if you can record them. So, establish a connection first, make your request to record, and then press the record button.

Read more: How to Record a Conversation on your Smartphone or Skype

8. Leave a detailed voice mail message if there’s no answer.
State your name clearly, and that you would like to talk with them about the family history. Leave your phone number and tell them that you will call them back. Consider leaving your email address and suggesting they email you with a convenient time to call back. These days many people are more comfortable with email for the first contact.

9. Ask questions like these:

  • “Do you or anyone else in the family have any old family photographs or a family Bible that I could arrange to get copies of? (Reassure them that you are happy to pay for copies and shipping.)
  • “Do you know anyone else in the family who has been doing family research?”
  • “May I have your permission to cite you as a source in print in the future?”
  • “Is it OK with you if I keep in touch from time to time? What is your preferred method of contact?”

10. Wrap up the call.
Offer to give them your address, phone number, and email address. Ask for their mailing address and email address. Repeat or state your desire to share information you have, and tell them how you’ll send it. Let them know you would be pleased to hear from them if they come across any other information, pictures, etc.

 11. Document the call.
Keep track in your genealogy database of each time you call someone and the outcome (“left a message” or summary of conversation). Having a log of calls and voice mail messages you’ve left will help you know when it’s time to follow-up with whom—and who wasn’t so interested in chatting again.

After a conversation, sit down at the computer or your notepad right away and make detailed notes about the phone conversation while it’s fresh in your mind. Include the person’s name, address, phone number, and date of the conversation. Make notes regarding any items you think may be questionable to remind you to go back and do more research on those points. Enter their contact information into your genealogy database as well as your email contact list.

12. Enter new information into your genealogy database. 

This is a must. Do it right away while it’s on your mind. Cite the conversation as the source of the information.

Remember to respect the privacy of those who prefer to remain “off-the-record” by not naming them in sources you post on public online trees.

 

13. Create an action item list.
Create action items based on what you learned.  Ask yourself “What are the logical next steps to take considering what you’ve learned through this interview?” The call is not the end goal. It’s a step in the research process, and it can really help to make this list now, and while it’s fresh in your mind.

Cold Calling:
“The call is not the end goal.”

Lisa Louise Cooke

14. Follow up.
Send the person a written thank-you note or email. Remind them of your willingness to share your information, and acknowledge any willingness they expressed to share theirs (restate your willingness to help with copying expenses, postage etc. and consider including a few dollars). You never know: they might catch the genealogy bug and become your new research partner!

Next, put their birthday on your calendar and send them a card on their next birthday. Try this service: Birthday Alarm. If you don’t know their birthday but do have an address or email, send a greeting card for the next major holiday or on your shared ancestor’s anniversary or birth date. It’s another way of keeping the connection alive and expressing that you really do appreciate their help.

Occasionally make a follow-up call. See how they are doing, share any new family items you’ve come across recently, and ask whether they have they heard or found anything else.

Resource: Genealogy Gems Premium Members can learn strategies for finding living relatives with their exclusive access to my video class, “Unleash your Inner Private Eye to Find Living Relatives.” Class includes:

  • a handout summarizing 9 strategies and resources
  • a resource guide for online public records (U.S.)
  • a downloadable Living Relatives worksheet you can print (or open in Word) that will help you capture and organize what you learn about them

Click here to learn more about Genealogy Gems Premium website membership.

Family History Episode 24 – Using Marriage Records in Family History

Family History: Genealogy Made Easy Podcast
with Lisa Louise Cooke
Republished March 25, 2014

family history genealogy made easy podcast

with Lisa Louise Cooke

https://lisalouisecooke.com/familyhistorypodcast/audio/fh24.mp3

Download the Show Notes for this Episode

Welcome to this step-by-step series for beginning genealogists—and more experienced ones who want to brush up or learn something new. I first ran this series in 2008-09. So many people have asked about it, I’m bringing it back in weekly segments.

Episode 24: Using Marriage Records in Family History

So far in this podcast series you’ve made a lot of progress. You’ve set up your genealogy database, talked to your relatives, gotten familiar with the Family History Centers and you have your research worksheet to lead you in your investigation backwards in time, through death records and the census.

In today’s episode we’re going to continue working backwards down the records aisle looking for marriage records. Marriage records are a type of vital records, meaning they provide vital statistics for a person’s life. They can be a rich—even vital!—source of genealogical information.

Marriage records, like death and birth records (which we’ll be covering in an upcoming episode) are primary sources. This means that the record was completed at the event or very close to it by someone who was present at the event. That means it’s a pretty reliable source.

There are two types of marriage records: civil records which are recorded with the local government, usually at the county level, and church records, if the marriage took place in a church.

Update: Many government and church marriage records have found their way into major genealogical databases (www.Ancestry.com, www.FamilySearch.org, www.FindMyPast.org, www.MyHeritage.com, etc). Look for indexed records and—if you’re lucky—digitized versions of the actual record. (If you find only indexed records, use the process below to find copies of the actual record.)

Civil/Government Marriage Records

You need to determine where the marriage took place in order to figure out the proper civil authorities to contact. Usually that’s the clerk in the town, county, district or parish where the happy couple said “I do.” In the U.S., chances are it was at the county level, but if you’re not sure, do a Google search on the name of the county and the phrase “vital records” or “marriage records.” Chances are one of the first search results will be a link to the website for that county and hopefully the specific page that will tell you how to request vital records. There you should find specific instructions about how to make the request and any fees involved.

3 Tips for Obtaining Marriage Records for Genealogy

  • Tip #1: Be sure and follow the instructions to the letter because otherwise you will likely have your request returned to you unfilled and asking for more information which just wastes time.
  • Tip #2: As with Death Records, it isn’t necessary to order a certified copy because you are not using it for legal reasons, just information reasons. Certified copies cost more and usually have more requirements to applying for them.
  • Tips #3 Request a complete photo copy (which is sometimes referred to as a LONG FORM) rather than a SHORT FORM which can be a brief transcription of the record. There may be clues in the original record that may be left out (or mistranscribed) in the SHORT FORM.

If all this sounds cumbersome there is an easier to request marriage records and that is through Vitalcheck.com (see below). While it costs more you can order the records quickly and easily online.

If you’re looking for civil records in England or Wales, those records have been officially recorded by local District Registrars who reported to the General Registrar Office since July 1, 1837. These records are probably easiest to access, particularly if you are not in the UK, through FindMyPast.com, which does charge a fee for each record.

Types of Civil Marriage Records:

  • Marriage application. I can’t guarantee they’re available in every county, but it’s definitely worth asking!
  • Marriage license. This record often holds the most genealogical value. It will include their names, ages, residences as well as perhaps their race, occupation, age, and perhaps their parents’ names.
  • Marriage register record. This confirms the marriage actually took place. This may be just a signature and date from the official who performed the marriage, and may be a small section at the end of the marriage license information. (The latter type of record may also be called a “marriage return” or minister’s return.”
  • Marriage certificate. While this record is part of the process it isn’t available through the vital records office. It would have been kept by the couple and will involve some looking around and asking relatives to see if it still exists.

Tip: A marriage license alone does not prove a marriage. A couple could easily apply for a license but never go through with the big day.

Church Marriage Records

Start looking for these records at the Family History Library (www.familysearch.org).

Other places to look:

  • The church if it still exists. Search for their website. Contact the church office and ask if they have records for the time period you’re looking for. If they no longer have the records ask where they are being archived.
  • Check in with the closest local library and ask to talk to the reference desk.
  • Search the WorldCat catalog (see Links).
  • Check the US Gen Web site for the state and county where the marriage occurred (see Links). These sites are run by volunteers and each county has a different variety of records and resources available. Contact the local genealogy or and historical societies and ask for their help.

Other records to look for:

  • Banns of marriage records. Look for a record of the banns in the church minutes or church bulletins.
  • Newspaper marriage announcements. Tip: Keep in mind when you’re searching a newspaper database and you find a listing for what appears to be the right family in the right area but the date is way off, be sure and check it out because it just may be a republishing of the news you were looking for! (Learn more about newspaper research in my book How to Find Your Family History in Newspapers.)

Links/Updates

FamilySearch. To search for marriage records by place, click on Search, then Catalog, then search by location. You’ll find both government and church marriage records listed here. Look at the county level for U.S. government records; look at the municipal level or under the Church records category for church marriage records.

USGenWeb

WorldCat

VitalChek

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