History Hub Tutorial

Show Notes: Are you trying to work on a genealogy brick wall, and you think the records you need might be at the National Archives? In this video, I’m going to show you a new way that you can get answers and hopefully get the records quickly.

The National Archives is a great place to do that, but as I’ve mentioned before in this video, their website can be a bit daunting. However, I’ve got some good news. They have updated the website, and tucked away in that update is a special area where you can ask questions and get answers from many different sources including the staff at the National Archives.

It’s called History Hub. This updated platform is a place where the staff will actually answer your questions. You’ll also get responses from other archivists, librarians, museum curators, genealogists, and history enthusiasts. We all have areas of expertise and a wide array of experience, and the new History Hub makes it easier to help each other.

History Hub Show Notes

Downloadable ad-free Show Notes handout for Premium Members

History Hub Free Account

Before you can ask a question or help answer a question, you’ll need to register for a free History Hub account. To do so, click the Create your History Hub account now link on the home page. Type in the account name you want, enter your email address and a password and click the box to agree to the terms of service.

If you are a returning History Hub user, you will need to reset your password and re-accept the community Terms of Use when you first log in. 

Be aware that accounts that have not been used for over 1 year are automatically deactivated. So, you can email them at historyhub@nara.gov and they will reactivate your account.

Searching History Hub

Searching for answers at the History Hub is pretty simple and easy to do. You can enter your question in the “Ask” field on the History Hub homepage, or within a specific community. And we’ll talk about communities in just a second.

Let’s first ask a question. There’s a very good chance that someone else has already asked a very similar question to the one you have and there may already be a lot of contributions that will have the information you need.

Go to History.gov and type your question or some keywords into the Ask box. Don’t click the Ask button just yet. Give it a second to show you any potential answers that are already on History Hub. They will appear as a list below the Ask box.  

Again, those answers will build up over time, so if when you ask your question you don’t see a similar answer, that’s OK. Go ahead and click the Ask button now and you’ll be taken to a page called Ask a Question in Researchers Help where you can write up your question. Include any relevant information you already know, such as names, dates, and places, and also mention specifically where you’ve already looked. That’s going to help them help you.

You can also add Tags to your question so that if someone searches for a tag, your request will also pop up. And be sure to check the box at the bottom so that you’ll be notified when someone replies to your post.

There are a couple of things to understand and keep in mind. First, all questions are public. So don’t post your phone number or other personal information about you or other living people.  

Second, all questions are reviewed and moderated to make sure they comply with History Hub’s Terms and Conditions which again you can read when you sign up for your account. They only moderate and answer questions on weekdays during regular business hours, so patience is a virtue here.

In addition to the Ask a Question box, you’ll find a search bar at the top of the page. This search field searches the entire History Hub website. It’s very similar to the Ask a Question search bar in that once you enter your search terms, you’ll want to wait and let it populate possible answers that are already on the website. It will show you Forums, blogs and communities where your terms are being discussed.

You’ll also find a link to Advanced Search in the bottom right corner of that prepopulated list. This gives you a place to filter down in several creative ways which is very handy if you’re looking for information on a pretty broad topic or one that has had a lot of activity on History Hub.

History Hub search example

History Hub search example

They even give you an RSS feed for your specific query. So, if you use an RSS reader to follow blogs and podcasts, you could add this link to it to sort of bookmark this search and keep up to date on the activity on this topic. If you don’t use a Feed Reader currently, but that sounds interesting to you, check out a feed reader like https://feedburner.google.com/ or just google Feed Reader.

Browsing History Hub

Even if you don’t have a specific question, History Hub is worth browsing. There are a couple of ways to do that.

When looking at a community (for example, the Genealogy page), you’ll see:

  1. Ask a Question.
  2. Recent Blog Posts from this community.
  3. Top Questions where you can look through the most popular questions and topics. This also includes threads from related forums. Use the filters underneath the title of this section to focus even more.
  4. Activity Stream which features the most recent conversations.
  5. Explore Communities. History Hub currently hosts 19 communities, including “Researchers Help,” Military Records, Genealogy, and more. To see them all, click on Communities at the top of any page on the History Hub website.

At History Hub you can not only ask questions, you can also answer them. Since all of us have expertise in our own areas of genealogy, History Hub encourages everyone to share their knowledge and experience with other users who are new to archival and genealogical research. So, you can help out a fellow genealogist by clicking Reply at the bottom of their post and sharing what you know about the topic.

Notifications, Updates, and Subscriptions

As I mentioned before, this site is building up content over time. So, you’re probably going to want to follow topics, and History Hub offers a couple of ways to do that.

Forum Updates & Notifications

If you’re interested in following a particular topic, such as Census Records, or Army and Air Force Records, you can get updates by email and on the platform for all new questions and answers in that specific forum. To do that, click on any community’s  Question and Answer Forum tab, then click the Turn Forum notifications on link in the sidebar of that Forum’s homepage.

Subscribe to Community Updates

You can also receive daily or weekly email updates within a specific community, including new blog posts and questions. To do that on any Community Overview page, click “Email digest options” in the right column sidebar.

Getting Help with History Hub

History Hub Help Files: Getting Started.  Again, this website is newly revamped, so they are still working out the bugs. You can report any problems or ask questions in the Technical Help and Support Forum.

Resources

Downloadable ad-free Show Notes handout for Premium Members

 

 

Cold-Calling Your Kin: How to Contact Distant Relatives

Need to contact distant relatives? Got cold feet? Follow these steps and you’ll warm right up–and hopefully, so will those you contact!

Cold Calling

Today, online trees, social media, and email make it easier than ever to find relatives you don’t know well (or at all). And there are SO many reasons to contact them: to collaborate on research, swap photos or stories, or even request a DNA sample.

In these cases, you may need to make what salespeople refer to as a “cold call,” or an unexpected contact to someone you don’t know. I’ve done it successfully many times myself, so I can tell you this: it does get easier. Follow these steps to make it a smoother experience.

1. Identify the person you want to call.
Common ways to identify a new relative include:

  • Another relative tells you about them
  • Family artifact, such as an old greeting card, address book, captioned photograph, letter, etc.
  • On a genealogy message board
  • In an online family tree (with enough information showing to identify them)
  • As the author of a book, article, or blog post with information about your family

2. Locate the person’s phone number, address, and/or email address. 

cold calling step 2 Google SearchHere are some great websites for locating people you don’t know, or at least learning more about them (as you can on LinkedIn):

TIP: When looking through a geographically-based directory, don’t forget to search the entire metro area, not just one city. Try just searching their first name, particularly if it’s not a really common first name. Try and track down their number through other relatives or researchers.

3. Prepare ahead for making the call.
Every tough job gets just a little easier when you do your homework first!

  • Take into account a possible difference in time zones.
  • Choose a time when you are not too rushed
  • Set yourself up in a quiet place, where there will be minimal background noise or disruptions
  • Do a brief review of the family you are researching so it’s fresh in your mind
  • Make note of specific questions you would like to ask.
  • Have your genealogy software program open or your written notes at your fingertips

4. Adopt a positive mindset.
It’s natural to feel some apprehension when calling someone you don’t know. Before you pick up the phone, give yourself a little pep talk. Remind yourself how valuable this person’s information could be to your research. If he or she is quite elderly, remember that none of us will be around here forever so you need to make the call today! Say to yourself, “I can do this. This is important!” Be positive and remember, all they can do is say, “No thank you.”

5. Introduce yourself.
Give your first and last name and tell them the town and state where you live. Then tell them the family connection that you share. Tell them who referred them to you or how you located them. Cover these basics before launching into why you’re calling or what you want.

6. Overcome reluctant relatives.
Be ready to share what you’ve learned, and to share your own memories of a relative that you have in common. Mention something of particular interest in the family tree that might pique their interest. If they are very hesitant or caught off-guard, offer to mail them information and call back once they’ve had a chance to look at it. That way they can get their bearings, too.

do this during the call - Note taking7. Do these things during the call:

  • Take notes: try a headset or use speakerphone, which will help to free up your hands for writing.
  • Ask for new information and confirm what you already have.

If you have a way to record the call, then you won’t have to take notes and you can focus all your attention on the conversation. You can then transcribe the recording later. However, in some places, it’s illegal to record a conversation without telling them first and/or getting a person’s permission (not to mention discourteous). It can be very off-putting to start the first call by asking if you can record them. So, establish a connection first, make your request to record, and then press the record button.

Read more: How to Record a Conversation on your Smartphone or Skype

8. Leave a detailed voice mail message if there’s no answer.
State your name clearly, and that you would like to talk with them about the family history. Leave your phone number and tell them that you will call them back. Consider leaving your email address and suggesting they email you with a convenient time to call back. These days many people are more comfortable with email for the first contact.

9. Ask questions like these:

  • “Do you or anyone else in the family have any old family photographs or a family Bible that I could arrange to get copies of? (Reassure them that you are happy to pay for copies and shipping.)
  • “Do you know anyone else in the family who has been doing family research?”
  • “May I have your permission to cite you as a source in print in the future?”
  • “Is it OK with you if I keep in touch from time to time? What is your preferred method of contact?”

10. Wrap up the call.
Offer to give them your address, phone number, and email address. Ask for their mailing address and email address. Repeat or state your desire to share information you have, and tell them how you’ll send it. Let them know you would be pleased to hear from them if they come across any other information, pictures, etc.

 11. Document the call.
Keep track in your genealogy database of each time you call someone and the outcome (“left a message” or summary of conversation). Having a log of calls and voice mail messages you’ve left will help you know when it’s time to follow-up with whom—and who wasn’t so interested in chatting again.

After a conversation, sit down at the computer or your notepad right away and make detailed notes about the phone conversation while it’s fresh in your mind. Include the person’s name, address, phone number, and date of the conversation. Make notes regarding any items you think may be questionable to remind you to go back and do more research on those points. Enter their contact information into your genealogy database as well as your email contact list.

12. Enter new information into your genealogy database. 

This is a must. Do it right away while it’s on your mind. Cite the conversation as the source of the information.

Remember to respect the privacy of those who prefer to remain “off-the-record” by not naming them in sources you post on public online trees.

 

13. Create an action item list.
Create action items based on what you learned.  Ask yourself “What are the logical next steps to take considering what you’ve learned through this interview?” The call is not the end goal. It’s a step in the research process, and it can really help to make this list now, and while it’s fresh in your mind.

Cold Calling:
“The call is not the end goal.”

Lisa Louise Cooke

14. Follow up.
Send the person a written thank-you note or email. Remind them of your willingness to share your information, and acknowledge any willingness they expressed to share theirs (restate your willingness to help with copying expenses, postage etc. and consider including a few dollars). You never know: they might catch the genealogy bug and become your new research partner!

Next, put their birthday on your calendar and send them a card on their next birthday. Try this service: Birthday Alarm. If you don’t know their birthday but do have an address or email, send a greeting card for the next major holiday or on your shared ancestor’s anniversary or birth date. It’s another way of keeping the connection alive and expressing that you really do appreciate their help.

Occasionally make a follow-up call. See how they are doing, share any new family items you’ve come across recently, and ask whether they have they heard or found anything else.

Resource: Genealogy Gems Premium Members can learn strategies for finding living relatives with their exclusive access to my video class, “Unleash your Inner Private Eye to Find Living Relatives.” Class includes:

  • a handout summarizing 9 strategies and resources
  • a resource guide for online public records (U.S.)
  • a downloadable Living Relatives worksheet you can print (or open in Word) that will help you capture and organize what you learn about them

Click here to learn more about Genealogy Gems Premium website membership.

Family History Episode 44: Family Secrets in Genealogy

Family History: Genealogy Made Easy Podcast
with Lisa Louise Cooke
Republished 2014

family history genealogy made easy podcast

with Lisa Louise Cooke

https://lisalouisecooke.com/familyhistorypodcast/audio/fh44.mp3

Download the Show Notes for this Episode

Welcome to this step-by-step series for beginning genealogists—and more experienced ones who want to brush up or learn something new. I first ran this series in 2008-09. So many people have asked about it, I’m bringing it back in weekly segments.

Episode 44: Family Secrets in Genealogy Records

Today’s episode is unlike any other I’ve done on the podcast. Today we are going to tackle some difficult subject matter: family secrets in genealogy. You know, none of us have a perfect family tree. In fact, I would venture to guess that at some point each one of us who are delving into our family’s past will come across some sad and painful stories. An ancestor abandoned at an asylum, incarcerated for acts of violence, or perhaps who committed suicide.

For Crystal Bell, my guest on today’s show, that sad and painful story was very close to her branch of the tree. In fact, the troubles lay at her parents’ door, and she bore the brunt of the chaos that was created. And yet there is tremendous hope that comes from Crystal’s story. She is a wonderful example of the freedom that can come from facing your fears and breaking down the mystery of a troubled past. It’s what I call the redemptive gifts of family history.

Crystal also shares some of the research strategies that her co-workers at Ancestry.com gave her for taking the next steps in finding her mother, who passed away under an assumed name.

Thoughts from Crystal on responding to the family secrets in your own tree:

“Hatred and resentment only make you look older. They have a great toll on your health. As far as I’m concerned, I can’t hate my mother and father because I don’t know their circumstances were. I can only try to determine their ancestors. I want to know who were my ancestors. Where did they come from?

I feel badly when people…just don’t want to know. I don’t want to die with that sense of abandonment. I want to move on, I want to get past the grief. I want to know who my people were. I just, for the first time in my life, want to experience a feeling of joy and happiness that I feel like I deserve.” 

Ancestry.com “Shaky Leaf” Hints Technology

Crystal made connections on her Ancestry.com family tree by reviewing the automated hints provided on the site, known popularly as “shaky leaves.” Learn more about using these in this video.

MyCanvas Update

The MyCanvas service mentioned by Crystal is no longer offered by Ancestry.com. But it is still around! Learn more in my blog post about it.

Here’s a final family history thought for today:

We are not just defined by one relative, or the product of a dysfunctional family or parental relationship. We come from all of our ancestors….

The ones who did amazing things,

The ones who did everyday things,

And the ones who did wrong.

You deserve to know them all, and as the saying goes, the truth will set you free.

Raw DNA Data: A Missing Piece to Your DNA Puzzle

Your DNA test results come with raw DNA data. This raw data is the next piece in your DNA puzzle. Your DNA Guide, Diahan Southard, shares some interesting facts about raw DNA data and its use. Dig in and learn why!

Raw DNA Data how-to

What is Raw DNA Data?

Raw DNA data is the actual output file created by the DNA testing company. You can access your raw data at each testing company, and I strongly encourage that you do. You will need to download and save your raw data results to your computer. For instructions on how to do this, head on over to this page on my Your DNA Guide website.

This file contains your little DNA values at over 700,000 locations tested by your testing company. Any company with the right set-up and analysis tools can help you find matches with other people, and make additional genealogical discoveries. They may also be able to tell you if you like cilantro and are likely to have high blood sugar!

Raw DNA Data Research Projects and Destinations

Raw DNA data has to have a place to go. There are several research projects underway that utilize your data from any of the big four testing companies (Family Tree DNA, 23andMe, MyHeritage DNA, and AncestryDNA) for various genealogical or genetic purposes.

Raw DNA data at DNA Land

Home page of the DNA Land website

Let’s look at four examples of places you might upload your raw DNA data.

1. Family Tree DNA. If you have tested at 23andMe or AncestryDNA, you can transfer your raw data file to Family Tree DNA for free! You can access all of your matches and use the matching tools. For an additional $19, you can get access to the ethnicity features and other tools.

2. DNA Land. The not-for-profit DNA Land has over 26,000 individuals who have voluntarily uploaded their autosomal DNA test results into their website to be used for research purposes. Their self-stated goal is to “make genetic discoveries for the benefit of humanity.”

3. MyHeritage. MyHeritage also accepts your raw DNA data for incorporation into their genealogical database. You can upload your results for free and receive access to matches along with the ability to contact them. For a one-time fee of $29, you can unlock access to all of MyHeritage DNA’s features and tools as well. Learn more and upload your data here.

4. Geni.com. Geni.com (a family tree collaboration tool) jumped on the DNA bandwagon and announced they too would be integrating DNA into their family tree tool. Utilizing a partnership with Family Tree DNA, Geni.com is utilizing all three kinds of DNA (autosomal, YDNA, and mDNA) in their offering. The interface looks much like what you would see at your testing company: a list of matches with some family tree information.

The biggest takeaway from the recent influx of destinations for your raw DNA data shows us that the integration of DNA into genealogy is in full swing. I estimate every genealogy company and every major genealogy software will offer some kind of DNA integration within the next five years. DNA has certainly earned a permanent spot as a genealogical record type!

A Word of Caution

With all of these options available, and surely more to come, you will want to be careful about who you are giving your raw data to. Make sure you are comfortable with the company and its goals. Be sure you understand what role your DNA will be playing in their research, as well. These are exciting times in the world of genealogy.

Take the Next Steps in Your DNA Journey

10 DNA Guides BundleWherever you are in your DNA journey, we can help!

Take your very first steps and learn how to get started using DNA testing for family history.

If you have already taken the plunge, learn how to harness the power of DNA matching.

For the most help in understanding DNA for family history, take a look at the ten different DNA guides in both print and digital form from Your DNA Guide, Diahan Southard.

Look Where You Can Find PERSI and Your Family History

Findmypast logo captureIf you’ve ever used the Periodical Source Index (PERSI), you know what a genealogy gem it is. PERSI is a master index to thousands of genealogical and historical periodicals, published by the Allen County Public Library’s Genealogy Center (ACPL). According to the Journal Gazette, PERSI contains about 2.5 million citation and adds another 100,000 a year. This is where you go to see if someone’s written about your family or ancestral hometown in state, regional, ethnic, local and other journals and newsletters.

You can currently search PERSI through the HeritageQuest Online databases at your local library and with your Ancestry.com membership. But the trick is accessing those articles once you find them. The best way right now is to order them directly from ACPL (click on Article Fulfillment Form). It costs $7.50 USD to order up to 6 articles at a time, plus $.20 per page and you get the articles in the mail.

Now findmypast.com has big plans to make PERSI easier to use. Findmypast.com is becoming the new online host of PERSI, and they plan to link digital images of as many articles as possible to the index. “PERSI unearths hidden gems for genealogy researchers,” says D. Joshua Taylor, lead genealogist for findmypast.com. “We look forward to working with various societies and publications to get permission to digitize their articles.”

That sounds like an enormous undertaking, but certainly one that’s long overdue and will pay off for family history researchers. I’ll keep you posted on their progress!

 

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