History Hub Tutorial

by Lisa Cooke | Apr 19, 2023 | 01 What's New, NARA, Website Tutorials | 1 comment

Show Notes: Are you trying to work on a genealogy brick wall, and you think the records you need might be at the National Archives? In this video, I’m going to show you a new way that you can get answers and hopefully get the records quickly.

The National Archives is a great place to do that, but as I’ve mentioned before in this video, their website can be a bit daunting. However, I’ve got some good news. They have updated the website, and tucked away in that update is a special area where you can ask questions and get answers from many different sources including the staff at the National Archives.

It’s called History Hub. This updated platform is a place where the staff will actually answer your questions. You’ll also get responses from other archivists, librarians, museum curators, genealogists, and history enthusiasts. We all have areas of expertise and a wide array of experience, and the new History Hub makes it easier to help each other.

History Hub Show Notes

Downloadable ad-free Show Notes handout for Premium Members. 

History Hub Free Account

Before you can ask a question or help answer a question, you’ll need to register for a free History Hub account. To do so, click the Create your History Hub account now link on the home page. Type in the account name you want, enter your email address and a password and click the box to agree to the terms of service.

If you are a returning History Hub user, you will need to reset your password and re-accept the community Terms of Use when you first log in. 

Be aware that accounts that have not been used for over 1 year are automatically deactivated. So, you can email them at historyhub@nara.gov and they will reactivate your account.

Searching History Hub

Searching for answers at the History Hub is pretty simple and easy to do. You can enter your question in the “Ask” field on the History Hub homepage, or within a specific community. And we’ll talk about communities in just a second.

Let’s first ask a question. There’s a very good chance that someone else has already asked a very similar question to the one you have and there may already be a lot of contributions that will have the information you need.

Go to History.gov and type your question or some keywords into the Ask box. Don’t click the Ask button just yet. Give it a second to show you any potential answers that are already on History Hub. They will appear as a list below the Ask box.  

Again, those answers will build up over time, so if when you ask your question you don’t see a similar answer, that’s OK. Go ahead and click the Ask button now and you’ll be taken to a page called Ask a Question in Researchers Help where you can write up your question. Include any relevant information you already know, such as names, dates, and places, and also mention specifically where you’ve already looked. That’s going to help them help you.

You can also add Tags to your question so that if someone searches for a tag, your request will also pop up. And be sure to check the box at the bottom so that you’ll be notified when someone replies to your post.

There are a couple of things to understand and keep in mind. First, all questions are public. So don’t post your phone number or other personal information about you or other living people.  

Second, all questions are reviewed and moderated to make sure they comply with History Hub’s Terms and Conditions which again you can read when you sign up for your account. They only moderate and answer questions on weekdays during regular business hours, so patience is a virtue here.

In addition to the Ask a Question box, you’ll find a search bar at the top of the page. This search field searches the entire History Hub website. It’s very similar to the Ask a Question search bar in that once you enter your search terms, you’ll want to wait and let it populate possible answers that are already on the website. It will show you Forums, blogs and communities where your terms are being discussed.

You’ll also find a link to Advanced Search in the bottom right corner of that prepopulated list. This gives you a place to filter down in several creative ways which is very handy if you’re looking for information on a pretty broad topic or one that has had a lot of activity on History Hub.

History Hub search example

They even give you an RSS feed for your specific query. So, if you use an RSS reader to follow blogs and podcasts, you could add this link to it to sort of bookmark this search and keep up to date on the activity on this topic. If you don’t use a Feed Reader currently, but that sounds interesting to you, check out a feed reader like https://feedburner.google.com/ or just google Feed Reader.

Browsing History Hub

Even if you don’t have a specific question, History Hub is worth browsing. There are a couple of ways to do that.

When looking at a community (for example, the Genealogy page), you’ll see:

1. Ask a Question.
2. Recent Blog Posts from this community.
3. Top Questions where you can look through the most popular questions and topics. This also includes threads from related forums. Use the filters underneath the title of this section to focus even more.
4. Activity Stream which features the most recent conversations.
5. Explore Communities. History Hub currently hosts 19 communities, including “Researchers Help,” Military Records, Genealogy, and more. To see them all, click on Communities at the top of any page on the History Hub website.

At History Hub you can not only ask questions, you can also answer them. Since all of us have expertise in our own areas of genealogy, History Hub encourages everyone to share their knowledge and experience with other users who are new to archival and genealogical research. So, you can help out a fellow genealogist by clicking Reply at the bottom of their post and sharing what you know about the topic.

Notifications, Updates, and Subscriptions

As I mentioned before, this site is building up content over time. So, you’re probably going to want to follow topics, and History Hub offers a couple of ways to do that.

Forum Updates & Notifications

If you’re interested in following a particular topic, such as Census Records, or Army and Air Force Records, you can get updates by email and on the platform for all new questions and answers in that specific forum. To do that, click on any community’s  Question and Answer Forum tab, then click the Turn Forum notifications on link in the sidebar of that Forum’s homepage.

Subscribe to Community Updates

You can also receive daily or weekly email updates within a specific community, including new blog posts and questions. To do that on any Community Overview page, click “Email digest options” in the right column sidebar.

Getting Help with History Hub

History Hub Help Files: Getting Started.  Again, this website is newly revamped, so they are still working out the bugs. You can report any problems or ask questions in the Technical Help and Support Forum.

Resources

Downloadable ad-free Show Notes handout for Premium Members.