This past week, PC World/Mac World ran an article on Backblaze‘s cloud-based computer backup service, which I use and love here at Genealogy Gems. Senior Editor Brad Chacos reminded readers that “when it comes to backing up your precious data, investing in an online backup service is one of the smartest things you can do.”
Cloud-based backup services run 24/7 through your internet connection, constantly saving changes you make to every file. That means if your computer is lost, stolen, destroyed or hit with deadly viruses, you’ll always have copies of your files available to you.
One challenge of cloud-based backup is that we’ve all got more digital stuff these days.
“As more and more of our lives goes digital, from movies to photos to game libraries, hard drives are filled more than ever before,” says Chacos. It’s not so easy to download that much material online if you ever need to restore your data.
The solution is to ship an entire hard drive to a customer, but that can come at a pretty pricey additional charge ($100 or more). Not fun for a customer who’s already stressed about losing their data.
“The Restore Return Refund program is for customers who do not need to keep a USB drive after they’ve recovered their lost data,” the site says. “Backblaze offers refunds for returned drives ($99 for USB flash drives, $189 for USB hard drives – see website for current pricing) within 30 days of receiving the drive, effectively making the process of restoring free! This is a great option if a customer needs to restore a large amount of data, potentially on multiple drives, but does not need to own the USB drives after the recovery.”
The Restore Return Refund Program earns a thumbs-up from Chacos. “Giving customers access to physical backups for the cost of shipping alone removes a huge potential burden from the shoulders of Backblaze subscribers.” He points out that other leading cloud-based computer backup services either won’t ship hard drives at all or continue to charge large fees for it. The Next Web and Verge also gave Backblaze‘s new program (and Backblaze itself) high marks this week.
This new program is just one more reason I’m glad I choose Backblaze to take care of the ENORMOUS amounts of video, audio and other data I create here at Genealogy Gems. It just makes sense. At just $6 a month, Backblaze is so affordable–and the service it provides is so crucial–that I can’t see backing up my computers any other way. They’re a sponsor of my free Genealogy Gems podcast because I’ve checked them out thoroughly and–just as thoroughly–I recommend them.