by Lisa Cooke | Nov 10, 2015 | 01 What's New, Ancestry, Beginner, Collaborate, Trees
Is someone else’s Ancestry family tree causing a pain in your own tree trunk? Here’s a way to approach it–nicely!
Scott is a new Genealogy Gems listener and he recently dropped me a line about a problem that just a few–ok, nearly every–genealogist has at some point come face-to-face with: an error on an Ancestry
family tree. Scott writes:
“I recently found your podcast and have been listening with great interest. I really appreciate your experienced, informed, yet common sense approach to genealogy. Because of this common sense approach, I felt you would be a great source of advice for a dilemma I am having.”
This Genealogy Gems listener went on to describe coming across a family tree in the Ancestry forest that included his family line. It featured good research that mirrored his own and some additional that gave him hints that lead to even more branch extensions. “The only problem is, there is a critical error in her research: the starting point that she uses for that whole line is incorrect.”
Scott believes he has very good documentation and support for his claim. In fact he notes that she even has a document attached to her tree that supports his case that she has made an error.
“My dilemma: How do I appropriately connect with her to let her know that she has made an error? This individual has made a concerted effort to research and cite, and does it better than almost all the others on that line have done. I want to let her know so she can dedicate and direct those wonderful skills in the right direction, but I want to do it in a considerate way. Everyone makes mistakes of this nature – I sure have!! What is the best way to make an initial contact that exposes an error?”
If you participate in Ancestry’s online family trees then you have probably faced an Ancestry tree error. Let’s be honest: Genealogists can grow quite cynical about the intentions of others when they see so many trees lacking sources, and errors within trees. It’s frustrating to run into. Interestingly, in Scott’s description of his situation he’s already demonstrated the approach I would 
recommend. Here’s what I told him:
- You’ve assumed the best (not the worst) about her approach to the research
- You want to help
- You know that everyone makes mistakes
I would weave that into the following approach that I like to take with any situation, genealogical or otherwise, where I need to approach someone about incorrect work:
1. Start with a compliment.
“I’m so impressed by all the work you have clearly accomplished so far….”
2. Address the problem by assuming that they are ultimately interested in accuracy.
“I wanted to make you aware of something I found which I believe changes the conclusions about this particular family line. I think you’ll find this as interesting as I did….” This approach, by the way, doesn’t say ‘I’m right, you’re wrong’ but rather it says the facts and data are right and you’re guessing they will be as interested in the facts as you are.
3. End with a sincere compliment or expression of appreciation
“Again, I’m so grateful that you have shared your tree online and I look forward to hearing from you”
And finally, when addressing an error on an Ancestry family tree, as with all things in life, we have to manage our expectations. If you don’t hear back, or get a negative response, just know that the other researcher may be emotionally invested in their findings in a way you’re not aware of, or may no longer be actively working on it, and not have time to revisit it right now. (For all we know, their spouse could have just gone into the hospital.)
Bottom line: An error on an Ancestry family tree is a pain in the tree trunk. Focus on placing your accurate tree online, fully cite your sources, and move on, knowing that you are offering other researchers who come across both trees an alternative.
More Resources for Your Family Tree
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by Lisa Cooke | Feb 18, 2015 | 01 What's New, Google, Google Earth, images, Maps
On January 28, 2015 Google announced that Google Earth PRO is now available for FREE! Not just a free trial. Google is allowing everyone to get a free key to Google Earth Pro!
In the past the software fee was hundreds of dollars. But now you can get Google Earth Pro for free and gain the ability to do things like “measure 3D buildings, print high-resolution images for presentations or reports, and record HD movies” inside Google Earth.To get your free key to Google Earth Pro sign up here. After submitting the form, you will be emailed the free license key. Copy the license key from the email, then click the link provided to download Google Earth Pro app for PC and Mac.
Everything I’ve taught you about using Google Earth still applies, but now you have more tools than ever!
Since I announced this in the last Genealogy Gems Newsletter, I’ve received several questions. Here’s what you need to know about Google Earth Pro:
From Sheri: “I did get it to finally work…..instead of my phone number running together….I added the dashes between the numbers and then it went through. FYI….in case you hear an issue from others.”
Thanks for the tip Sheri. Most likely the problem you were running into after the big announcement that Google Earth Pro went free was the sheer amount of traffic the site received. Googlers swarmed the site, and any people found it took several attempts to get a successful download. As time passes, it should get quicker and easier to download.
From Kathy: “I downloaded the Google Earth Pro BUT now I have regular and Pro on my computer and all the spots marked in regular seemed to have transferred to Pro—Question—should I now uninstall the regular version?”
Answer: That decision is really up to you. I’ve decided to keep both for a while, but only do work from this point forward in Pro. If in a few months everything is still running smoothly, then I will probably delete the old free version just to free up disk space on my computer. For now, it certainly doesn’t hurt to leave it there.
The good news is that both programs appear to pull from the same files on your computer. This means that when you create a file in Pro, you will also see it in your Places panel in the free version.
Question from Dea: “I downloaded Google Earth Pro on my main computer. I now want to use the same license key for my laptop and android, as I signed up for 2 to 5 users. I assumed that I could use the same license key. When I tried to sign up on my laptop it said I already was a user, but do not know how I can access it from my laptop. Help!”
Answer: Although the sign up page asks how many users will be using the program, my understanding is that each download key is for one device. I would guess that the user question is about how many people might be using the application on that device. (Unfortunately the website isn’t clear on this point.) I’m basing this on the fact that when it was a paid version, you had to purchase a license key for each device.
As with the original free version of Google Earth, each device you download Google Earth to has it’s own unique Places Panel. In other words, files you create on your desktop computer don’t show up on your laptop. This is because the files are stored on that particular device and not on the Cloud (for privacy reasons).
So the bottom line is that to get another license key for another device you will need to use a different email. If you only have one email address, you could create a second free email in Gmail just to have an email you can use.
Dea’s Reply: “Thank you for such a prompt reply. I am sure there must be more than one of you. I do not know how you get so much accomplished….saw you at Midwest Roots in Indianapolis and, again, at a webinar for our Genealogy Society in Terre Haute, IN. You are an excellent speaker, teacher as well as entertaining.”
Lisa: Now I’m blushing!!
Answers to more questions:
Do you really need Google Earth Pro? Probably not, because Pro was created originally for businesses. However there are some pretty cool extras that you get by going Pro:
- Movie-Maker: Export Windows Media and QuickTime HD movies, up to 1,920×1,080-pixel resolution. (Sweet!)
- High-resolution printing: Print images up to 4,800 x 3,200 pixel resolution. (The free version max: 1,000 pixels.)
- Spreadsheet import: Ingest up to 2,500 addresses at a time, assigning place marks and style templates in bulk. (My geeky side is getting giddy!)
- Exclusive pro data layers: Demographics, parcels, and traffic count.
- Advanced measurements: Measure parking lots and land developments with polygon area measure, or determine affected radius with circle measure.
Resources:
Want to learn more about using Google Earth specifically for genealogy? Check out this free video class.
And there are several chapters on using Google Earth for genealogy in my brand new book The Genealogist’s Google Toolbox Second Edition (2015). You can pick up as a special bundle here with my 2 disc DVD set Google Earth for Genealogy.
by Diahan Southard | Nov 7, 2014 | 01 What's New, Beginner, Listeners & Readers, Research Skills, Trees
Recently, I heard from Shirley in Austin, Texas (U.S.) with a question about how her relatives are related to each other:
“My GGM (Caroline ‘s) great grandfather (Franz Joseph) is the same as my GGF (Eduard ‘s) grandfather (Franz Joseph). How would they be related to each other? Half 2nd cousin twice removed?
The relative in common (Franz Joseph) and his same wife, had two sons: Franz Carl who is Eduard’s Father, and Johan Anton, who would be Caroline’s Grandfather.”
My answer:
I like this Cousin Calculator tool (also called a relationship calculator) at Searchforancestors.com. If Caroline is the Great Grand daughter of Franz Joseph and and Eduard is the Grandchild of Franz Joseph, then according to the Cousin Calculator they are first cousins one time removed. Hope that helps!
What kind of complicated or double family relationships have YOU discovered on your family tree? Enter them into the cousin calculator. Then tell us how they’re related on the Genealogy Gems Facebook page!
by Lisa Cooke | Oct 9, 2014 | 01 What's New, Google
One of my favorite Google Search Operators is the Tilde (`) which is Google lingo means Synonym. In the past you could add~genealogy to your searches and Google would look for ‘genealogy’, ‘family history’, ‘ancestry’ etc. Unfortunately, it is no more.
Google explained the decision to do away with synonym search this way: “Why? Because too few people were using it to make it worth the time, money, and energy to maintain…Maintaining ALL of the synonyms takes real time and costs us real money. Supporting this operator also increases the complexity of the code base.”
So now, more than ever, it’s important to choose your keywords wisely and think like the person who may be posting information you are looking for. You may think train history, but experts on the subject may be using railroad or locomotive as they write on their website. The good news is you can include all the options in your search query.
Recommended Viewing:
Genealogy Gems Premium Video: Ultimate Google Search Strategies
Recommended Reading:
Things may change online,
but Genealogy Gems will never change:
We’re here to help!
by Lisa Cooke | Oct 1, 2014 | 01 What's New, Technology, Trees, YouTube
Recently I heard from David with this question:
“Because of your consistent message of starting a family blog [and] anecdotal success from listeners, I started a family history website. A blog just seemed too small…. The ultimate goal is to display the family information for my known relatives as well as create a site that will pop up on Google search results and hopefully put me in contact with new relatives.
My question is about displaying the family tree on the website. I want to have a page that shows my family tree. I did not know how to accomplish that, so I decided to include links to my ancestry and myheritage family trees. The problem with this method is that ancestry requires you to have an account to view the tree, and MyHeritage only shows you some of the family tree and requires an account to view the rest. This is not a great method to share the family tree with relatives because not everyone has, or wants, an account with these sites. Is there a website where I can upload my family tree’s GEDCOM file and then link to it on my website where it will display all the members of my tree?”
It’s always great to hear that Genealogy Gems is helping out. Congrats on the website David! I 
recommend blogs to my readers because they are quicker and easier to set up, but in reality I would rather recommend they create a family history website like you are doing. It’s better suited for the long haul of getting your word out and connecting with others.
You pose a great question, and so I did what I just coached everyone in my latest episode #171 to do: just Google it! What you are describing is a ‘website plugin’ so I Googled: family tree website plugin and…Ta-da! There are some out there.
I found one for Word Press (which is where I build my site) so I may have to give that one a try. However, since you are using Weebly I went back and added “weebly” to the search and there are definitely some hits there, though I’m not sure if they specifically include a visual tree plug in. Try the searches and see if you find something you like.
My friend Caroline Pointer has a YouTube video called “Build a Family History Website & Blog on Weebly.” Around the 5:50 mark she shows how she embedded family tree charts into Weebly. Looks like she used Scribd.
Keep up the great work on your family history site!
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