“If My Ancestry Subscription Expires, What Happens to My Tree?”

Are you worried about access to your online tree if you let your Ancestry.com subscription lapse? The tree should still be there. But take these steps to be sure your Ancestry family tree remains accessible and secure–along with the records you’ve attached to it.

What happens to my ancestry tree if my ancestry subscription expires?

 

What Happens if Your Ancestry Subscription Expires

Many people start researching their genealogy with an Ancestry subscription. They build their family tree on the web site, adding details about their relatives. 

Then they sift through Ancestry’s billions of historical records and add hundreds or even thousands of new names, dates, relationships and other facts to their family trees. Along the way, they attach records to each ancestor as evidence of what they’ve learned.

All of this adds up to a unique family tree that is precious to your family. 

However, it is very common for the busyness of life to call them away from their genealogy research for a while. This is what happened to Genealogy Gems reader Beverly. She wrote to me, concerned about what will happen to all her hard work on that Ancestry tree:

“I have been a member of Ancestry.com for a long time and have worked on several trees. I love to work on my genealogy but lately have not had time. Can I drop my membership and still retain my trees? I plan to get my membership back at a later day. Right now I am wasting $20 a month.”

Beverly, I hear your pain!

We all go through busy seasons. It’s easy to cringe at the thought of paying for genealogy website subscriptions we aren’t currently using. 

But the idea of losing all our progress on those web sites if we let our subscription lapse is worse. Your Ancestry subscription has not only included your online family tree, but also all of the records that you found and attached to that tree. 

I did a little research along with Sunny Morton, Genealogy Gems Editor and our resident expert on the Genealogy Giants” websites” (Ancestry, FamilySearch, Findmypast and MyHeritage). Here’s what we can tell Beverly and everyone else who is wondering what will happen to their family tree and all that research if their Ancestry account expires:

According to Ancestry, the answer is yes, you can still access your trees with your login credentials after your subscription lapses. The most important thing is that you don’t delete the tree or the account altogether. 

Ancestry continues to host people’s trees because they want our tree data to share with others, and to give people a reason to come back!

But be aware that if you do not renew your Ancestry subscription, your account will revert to a free guest account. (Your user name and password will remain the same.) This means that you will not be able to access most of Ancestry’s historical records, including the ones you’ve already attached to your trees. And I say “trees” because many people have multiple family trees on Ancestry to be concerned about. 

To see the historical genealogy records that you have attached to an ancestor in your online tree, click on a person in your family tree, and then click Profile:

How to find genealogy records attached to a person in your Ancestry tree

How to find genealogy records attached to a person in your Ancestry tree.

You will be taken to their profile page where you will see the genealogical sources you have attached. 

 

If your Ancestry account expires you can't access records attached to your tree.

If your Ancestry account expires you can’t access records attached to your tree.

These are records that you will not be able to access when your subscription expires.

If Your Ancestry Subscription Expires: Tree Preservation Strategy 

If you plan to let your Ancestry.com subscription lapse for a while, but you want to continue to work with your online trees, consider taking these steps:

1. Download a copy of every record.

The first thing to do is download a copy of every record that you’ve attached to your ancestors’ individual files on Ancestry.com.

You can do this by opening the image of the record, clicking on the Save/Saved button at the upper right, and clicking Save to your computer. I suggest doing this even if you don’t foresee letting your subscription go in the near future.

Saving document from Ancestry before subscription expires

Saving a document to your computer from Ancestry before your subscription expires

2. Save each record in an organized way on your computer.

I recommend using a consistent system to organize these, which I explain in the free Family History: Genealogy Made Easy podcast, in episodes 32-33. (Genealogy Gems Premium website members have access to a 2-part video tutorial on organizing their hard drives.)

If you don’t have a consistent way to organize these document images, you’ll soon become overwhelmed with files that all sort of look the same and you won’t be sure what year they are or which ancestors they pertain to without opening each one!

You may be wondering “What about cloud storage options, such as Google Drive or Dropbox?” These type of cloud storage solutions are ok too. However, I recommend using these platforms more as temporary or backup storage or to share with relatives, rather than as your primary storage.

A better alternative would be to invest in cloud-based backup for your home computer. I use Backblaze personally and for my business.

Backblaze lisa louise cooke

3. Download copies of your Ancestry.com trees

Click here for instructions; it’s really easy.

Yes, Ancestry does continue to maintain your trees, but what guarantees do you have?

Data loss does happen even on big websites, and sites change their practices and policies sometimes. If that happens, you could lose all the information you’ve carefully added to your tree.

4. Start using computer software for your “master family tree.”

Don’t just keep your family tree online where you don’t have complete control.

A “master family tree” is your most complete, up-to-date version of your tree (or trees, if you build separate ones for separate family lines).

master family tree

Keeping your master tree on your own computer keeps all your tree data at your fingertips without any subscription required. Having one master file matters even more once you start sharing your tree on other websites or with relatives.

I use RootsMagic, and that is why I happily agreed to them sponsoring my Genealogy Gems Podcast. It works for Mac and the PC.

RootsMagic the Master Genealogist

I like its affordability: there’s a free version you can try for as long as you like, and the full software will cost you the same as about 90 days of access to Ancestry.com.

RootsMagic also has solid relationships with the major genealogy sites: it now syncs with your trees on Ancestry.com and FamilySearch.org, and you can research records on MyHeritage.com and Findmypast.com.

RootsMagic has tons of advanced features to help you create family history charts, books, and reports, and a great user support community online.

Learn More about Ancestry and the Other Genealogy Giants

Keep up with news and changes on the “genealogy giants” websites with our ongoing coverage of Ancestry.com, FamilySearch.org, Findmypast.com, and MyHeritage.com here.

Disclosure: this post recommends carefully-chosen products and services for which we receive compensation. Click here to read my full disclosure statement, and thank you for supporting the free content we provide at Genealogy Gems.

History Hub Tutorial

Show Notes: Are you trying to work on a genealogy brick wall, and you think the records you need might be at the National Archives? In this video, I’m going to show you a new way that you can get answers and hopefully get the records quickly.

The National Archives is a great place to do that, but as I’ve mentioned before in this video, their website can be a bit daunting. However, I’ve got some good news. They have updated the website, and tucked away in that update is a special area where you can ask questions and get answers from many different sources including the staff at the National Archives.

It’s called History Hub. This updated platform is a place where the staff will actually answer your questions. You’ll also get responses from other archivists, librarians, museum curators, genealogists, and history enthusiasts. We all have areas of expertise and a wide array of experience, and the new History Hub makes it easier to help each other.

History Hub Show Notes

Downloadable ad-free Show Notes handout for Premium Members

History Hub Free Account

Before you can ask a question or help answer a question, you’ll need to register for a free History Hub account. To do so, click the Create your History Hub account now link on the home page. Type in the account name you want, enter your email address and a password and click the box to agree to the terms of service.

If you are a returning History Hub user, you will need to reset your password and re-accept the community Terms of Use when you first log in. 

Be aware that accounts that have not been used for over 1 year are automatically deactivated. So, you can email them at historyhub@nara.gov and they will reactivate your account.

Searching History Hub

Searching for answers at the History Hub is pretty simple and easy to do. You can enter your question in the “Ask” field on the History Hub homepage, or within a specific community. And we’ll talk about communities in just a second.

Let’s first ask a question. There’s a very good chance that someone else has already asked a very similar question to the one you have and there may already be a lot of contributions that will have the information you need.

Go to History.gov and type your question or some keywords into the Ask box. Don’t click the Ask button just yet. Give it a second to show you any potential answers that are already on History Hub. They will appear as a list below the Ask box.  

Again, those answers will build up over time, so if when you ask your question you don’t see a similar answer, that’s OK. Go ahead and click the Ask button now and you’ll be taken to a page called Ask a Question in Researchers Help where you can write up your question. Include any relevant information you already know, such as names, dates, and places, and also mention specifically where you’ve already looked. That’s going to help them help you.

You can also add Tags to your question so that if someone searches for a tag, your request will also pop up. And be sure to check the box at the bottom so that you’ll be notified when someone replies to your post.

There are a couple of things to understand and keep in mind. First, all questions are public. So don’t post your phone number or other personal information about you or other living people.  

Second, all questions are reviewed and moderated to make sure they comply with History Hub’s Terms and Conditions which again you can read when you sign up for your account. They only moderate and answer questions on weekdays during regular business hours, so patience is a virtue here.

In addition to the Ask a Question box, you’ll find a search bar at the top of the page. This search field searches the entire History Hub website. It’s very similar to the Ask a Question search bar in that once you enter your search terms, you’ll want to wait and let it populate possible answers that are already on the website. It will show you Forums, blogs and communities where your terms are being discussed.

You’ll also find a link to Advanced Search in the bottom right corner of that prepopulated list. This gives you a place to filter down in several creative ways which is very handy if you’re looking for information on a pretty broad topic or one that has had a lot of activity on History Hub.

History Hub search example

History Hub search example

They even give you an RSS feed for your specific query. So, if you use an RSS reader to follow blogs and podcasts, you could add this link to it to sort of bookmark this search and keep up to date on the activity on this topic. If you don’t use a Feed Reader currently, but that sounds interesting to you, check out a feed reader like https://feedburner.google.com/ or just google Feed Reader.

Browsing History Hub

Even if you don’t have a specific question, History Hub is worth browsing. There are a couple of ways to do that.

When looking at a community (for example, the Genealogy page), you’ll see:

  1. Ask a Question.
  2. Recent Blog Posts from this community.
  3. Top Questions where you can look through the most popular questions and topics. This also includes threads from related forums. Use the filters underneath the title of this section to focus even more.
  4. Activity Stream which features the most recent conversations.
  5. Explore Communities. History Hub currently hosts 19 communities, including “Researchers Help,” Military Records, Genealogy, and more. To see them all, click on Communities at the top of any page on the History Hub website.

At History Hub you can not only ask questions, you can also answer them. Since all of us have expertise in our own areas of genealogy, History Hub encourages everyone to share their knowledge and experience with other users who are new to archival and genealogical research. So, you can help out a fellow genealogist by clicking Reply at the bottom of their post and sharing what you know about the topic.

Notifications, Updates, and Subscriptions

As I mentioned before, this site is building up content over time. So, you’re probably going to want to follow topics, and History Hub offers a couple of ways to do that.

Forum Updates & Notifications

If you’re interested in following a particular topic, such as Census Records, or Army and Air Force Records, you can get updates by email and on the platform for all new questions and answers in that specific forum. To do that, click on any community’s  Question and Answer Forum tab, then click the Turn Forum notifications on link in the sidebar of that Forum’s homepage.

Subscribe to Community Updates

You can also receive daily or weekly email updates within a specific community, including new blog posts and questions. To do that on any Community Overview page, click “Email digest options” in the right column sidebar.

Getting Help with History Hub

History Hub Help Files: Getting Started.  Again, this website is newly revamped, so they are still working out the bugs. You can report any problems or ask questions in the Technical Help and Support Forum.

Resources

Downloadable ad-free Show Notes handout for Premium Members

 

 

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