Every genealogist has experienced the frustration of clicking on a link and discovering that the page is gone or the resource is now defunct. Things change rapidly as technology evolves, so it’s a problem that isn’t going away any time soon.
Genealogy Gems Podcast listeners often ask what to do when they run across a broken or defunct website in the show notes of older episodes of The Genealogy Gems Podcast. I’ve got answers for you today that can help you get back on track whenever this happens to you.
I received this email from a listener of the free Genealogy Gems Podcast, and it’s one I’ve received from lots of listeners and genealogists alike:
“As one of your podcast listeners who is working my way through past episodes, I am running into a bit of frustration that I am wondering if you, on someone else reading this, can help me on. I have tried to get to a couple of websites that guests of yours mentioned, with no success. (I’m listening to episodes from) 2010, where I am at now, (and that) may not be all that long ago for many, but it is an eon in internet terms.
Are you, or anybody else reading this, aware of any person or site tracking genealogy related websites that records/posts notations of name changes, buy-outs by other service providers, or just plain disappearances? You might have mentioned some in the interim, but I’m still a hundred episodes in arrears.”
That’s the wonderful thing about podcasts, you can listen when the episode is published or even a decade later. That’s because podcasts, unlike radio shows, are recordings that you can access whenever it’s convenient for you. But my listener is correct, things change quickly online, and that includes website links I refer to in the show notes web pages of older episodes.
How to Find Information When a Website has Disappeared
I love hearing that listeners are enjoying the free Genealogy Gems Podcast archive. We hear over and over that our listeners pick up something new each time they listen. However, I completely understand the frustration of encountering defunct websites and resources. What a bother they are!
Unfortunately with the speed at which online information changes, it’s just about as impossible to keep years of web content current (while still producing new content) as it is finding a genealogy record that burned in a courthouse fire!
The good news is that with a little persistence, you can probably locate where a source has moved to or find alternatives that may provide the same function. Paying attention to clues and details around the original source itself can lead you to alternatives that can accomplish the same goals or provide the same or similar information. And of course, tracking down information that’s gone missing is certainly a valuable skill in all areas of genealogy!
Here are a few great strategies to help you find information when a website has disappeared:
1. The Wayback Machine Can Find Defunct Sites
1) If you run across a link to a now defunct site, copy the website link. Next, go to the Internet Archive at https://web.archive.org and paste the web address that you copied into the Wayback Machine search field. Press enter on your keyboard to run the search on that address. You may very likely be able to retrieve a screenshot of the page.
If you’ve been researching your family history for several years, you’ll probably recognize the screenshot of World Vital Records (below) at the Wayback Machine.
You may not gain access to everything that was there originally, but you’ll very likely glean clues that you can use to find the information you seek on another website using a Google search.
One of the features most recently added to the Wayback Machine is the Save Page Now tool. This helps you capture web pages and add them to the Wayback Machine at the time that you find them. That way, even if the site goes away, you’ll have a copy of the web page for future reference.
This tool works on any web page that allows “crawlers”, which most sites do. Crawlers are used by sites like Google and the Wayback Machine to index information and capture the pages.
To save a web page using the Wayback Machine, copy the web page’s address and paste it into the Save Page Now field. It will bring up the page in your browser and show you that it’s being processed and will be added to the Wayback Machine.
The page will be conveniently stamped with the date that it was captured. This is helpful because even though websites may stay online for years to come, the content on their pages may be changed over time. By using the Save Page Now feature and adding the web page to the Wayback Machine, you will be able to revisit the information that was on that page on that specific date well into the future, regardless of changes that may be made to it over time.
2. Google Your Question
You’ve heard me say it many times: Just Google it!And that certainly applies here. Google is great at finding alternative sources for the same information. No question is a dumb question when it comes to Google.
If you are running into a challenge with a defunct site or have a question, chances are someone else has had the same question! It may have been posted on a message forum, a blog post or the help section of a website. Google can help you find the question and the answers that were provided.
Let’s say you come across a link to the World Vital Records website in the syllabus of a class you took several years ago. (If you’ve been researching your family history for a while, then you probably remember this genealogy records website.) And imagine that when you type the link into your web browser, you discover that the link is broken and the website no longer exists.
Here’s an example of what you could ask Google in order to find out what has happened to the World Vital Records website:
When did world vital records close?
Sunset notice for World Vital Records
Who acquired World Vital Records?
As you can see in the example search in the image above, the sunset notice for World Vital Records, which was acquired by MyHeritage, was issued in September of 2018. Click the link to the article to read up on all the details.
When faced with a broken link your first impulse may be to ask another person or someone you see as an expert on the subject. That can work too, but chances are they may just ask you “did you Google it?” That’s because, like it or not, Googling at the moment you have the question is much faster and provides you with the latest information.
Think of Google as asking your question to every single web page in the world – all at once. If the answer is out there, Google can probably find it.
3. Google the Content
As I said, the internet is growing and changing every day and it is very possible you may find the content is now available elsewhere.
Any good source that provides website URLs will usually include information about what you’ll find on that website. You can use that information to run a Google search. Your goal is to determine if the information you seek is available elsewhere from the same provider, or identify another website that references the same content.
Start by copying short phrases of key information and pasting it into the Google search box. Put quotation marks around the text. Quotation marks are a standard Google search operator and they will tell Google to search for web pages that include that exact phrase, sentence or paragraph. (Quotation marks also work on individual words such as surnames.) If you don’t get an exact search result, remove the quotation marks and place them just around the most important individual key words.
Here’s an example of how this works:
In Genealogy Gems Podcast episode 62 (published back in 2009) I talked with actor Darby Hinton about a new history-themed television series he was producing called Hintons Living History. The show notes include a link to the website devoted to the show. Clicking that link leads to an error page because the website has since been taken down. (For website publishers like myself, we are often faced with the decision between creating new content, or constantly combing through old published content to fix what is out of date. I think you will agree that continuing to create new content is preferable.)
Since the link no longer works, a Google search of the name of the television show in quotation marks (“Hintons Living History”) provides a plethora of information and videos to learn more about the show.
Obvious, But Not Always
While the solutions I’ve shared here may seem somewhat obvious, time and time again I’ve watched people get befuddled by running into broken genealogy website links. It’s totally understandable. In the excitement of the moment of finding something interesting, getting stopped in your tracks by a broken links creates frustration. Our brains tend to focus on that obstacle and frustration rather than the simple solutions that are available.
Now you have a game plan that you can use so that broken links will only be a blip on your genealogical research path.
This article was originally written in January 2019, and extensively updated August 6, 2019. Can you find the old version on the Wayback Machine?
Discover the essential search strategies that every genealogist should be using when searching for records at FamilySearch.org, the popular free genealogy website. In Elevenses with Lisa episode 64 Lisa Louise Cooke discusses:
Wild cards you can use when searching FamilySearch
Search strategies to help you get more results
Advanced Search strategies
Episode 64 Show Notes
FamilySearch.org is a free genealogy records and family tree website. You will need to be logged into your free account in order to search for genealogy records.
In this video and show notes I will outline strategies for searching for people by name in genealogy records. You can then apply these techniques to your genealogy research plan. Knowing what you’re specifically looking for will give you a better chance at success.
Elevenses with Lisa episode 64 – Share on Pinterest
Starting Your Search at FamilySearch
In the menu go to Search > Records (then use the form).
Start with a broad search.
Search results ignore the order of first names but will preserve name order if there are two last names.
Click the Exact Match box to start narrowing in on specific names and spellings.
Even if you are confident that you know exact names and places try variations. For example, add or remove a name and turn on and turn off Exact Match.
Strategies for Searching Names FamilySearch:
Add or remove middle names.
Try searching for nicknames.
Try spelling variations. Use the AlternateName You can search up to four alternate names at a time. Try clicking the Exact Match box for each alternate name.
example of Alternate Name search at FamilySearch
Try spelling the name as it would have been spelled in the old country. (Example: Sporan / Sporowski / Sporovsky / Sporowski)
Use wildcards to help with search variations.
Asterisk (*) replaces zero or more characters.
Question mark (?) replaces a single character.
Use cluster research techniques by searching on relationships.
A few words about searching on relationships: Try searching only with your ancestor’s first name and a known relationship such as a spouse, parent or other relative. In addition to specific people, try searching for a surname associated with the family.
Over time the spelling of a last name can change in a family. It’s important, even if you receive initial successful results, to try all variations, including language variations.
In the case of women, records will be under the last name they were using at the time the record was created. Therefore, try searching for them using their maiden name and then their married name (or names if they were married multiple times.)
Try leaving the last name field blank. This can be particularly effective when searching for female ancestors. This strategy works well in conjunction with entering additional information, such as the names of the spouse or parents.
Try just surnames, unique first names, and Other Person
Pro Tip: Use Snagit to easily create a search log
Learn more about Snagit: How to Use Snagit for Genealogy (episode 61) Save 15% on Snagit with our exclusive discount coupon code: GENEALOGY15
Have you been using Snagit? Leave a comment
Here’s an example of a search log I created using Snagit. You can add custom text, symbols, highlighting and much more to create exactly the log that works for you.
Search log created with Snagit
Here’s how to quickly capture and keep a research log of your FamilySearch searches:
Run your search as usual.
Use Snagit to clip the number of results and the terms searched at the top of the results page. (Set Snagit to “Region” to precisely clip that portion of the screen.)
Continue searching and clipping. When done, go back to the Snagit Editor.
Click Control (Win) or Command (Mac) and click to select each clipping you made in order. You can also select all of your clippings by clicking to select the first clipping and then hold down the shift key on your keyboard and click the last clipping.
Right-click on the selected clipping to access the menu. Click Combine in Template.
In the pop-up Combinein Template box, select a template. I like to use Custom Steps for a research log.
Click the Next
Give your combined image a Title. (You can edit this again later.)
Select the font and canvas color as desired.
The NumberImages box will probably be selected. This will place a “step” number in front of each clipping showing the order in which you clipped. You can deselect this box if you don’t want to number your clippings.
Click the Combine
Edit the combined image as desired. You can click to select items to move and resize them. You may need to ensure you’re not in Text mode – click the Arrow at the top of the screen and then you’ll be able to click on items like the numbered steps and move them around. Grab the edges and drag them to crop if needed.
Save your image: File > Save As.
Search Strategy: Events
Try searching on known life events such as:
Birth
Marriage
Residence
Death
Any
Click the type of life event you want to include in your search. Enter the place and year range.
Life Events Search Tips:
Try your search with different events.
Try your search with no events.
Use the Residence option to find records identifying where a person was living. Some records contain an address or last place of residence. Birthplaces, marriage places, and death places are not the same as residence places.
Use the Any Event if you know a date and place for an event other than birth, marriage, death, or residence. For example, a search with an Any event can find dates of military enlistment or immigration.
Search Strategies: Places
In the place field try searching at a more or less specific place level. If you searched for a town, try the county, state, district or country.
Try using wildcards in place-names. (Enter * to replace zero or more characters. Enter ? to replace one character.)
Search Strategies: Years
In the year fields try adding a year before and a year after.
In the year fields, try searching with no years first, and then filter the results to narrow your search by year.
Advanced Search Strategies
Include multiple events in your search when you are looking for a record that likely contains all the events.
Death records – try searching with both birth and death events.
Birth record, include only a birth event, since birth records usually do not contain death information.
To search for a child’s birth records, enter the child’s name, then click Parents. Enter the parents’ names. If needed, try variations such as these:
Both of the parents’ full names.
The father’s full name only.
The mother’s full married name only; then her full married name only.
The father’s full name with the mother’s first name.
The mother’s full maiden name with the father’s first name.
To find all of the children in a family, leave the first and last name fields blank.
Then click Parents and conduct your search using only parents’ names. Try all the variations.
Searching for Marriage Records
To search for a marriage enter the name of one person in the first and last name fields. Click Spouses, and enter the name of the spouse. Try variations: the spouse’s first name and the wife’s maiden name. To limit your search results to marriage records only, click Type, and click the Marriage checkbox.
Search Best Practices
Have a specific search goal.
Start with a broad search. You do not have to enter information in all search fields. You often can get better results when you leave most blank, and then filter down.
FamilySearch doesn’t support Boolean Operators like Google does.
Expect records and indexes to contain errors, spelling variations, and estimations.
Try your search several times with variations.
Even if your ancestors had easy-to-spell names, expect spelling discrepancies. Anderson could be Andersen in some records. Try Anders?n in the Last Names search box.
Always look at the image, if possible. It often has more information than the index alone.
We are celebrating our 1000th Genealogy Gems blog post with a list of our Top 10 Posts. Share this post on Facebook and you could win an inspiring family history writing video!
I can hardly believe it. This month, the Genealogy Gems website will reach a milestone 1000 blog posts! Thank YOU for your emails, phone calls and comments at conferences. I often share your success stories and use your feedback to bring you more great content.
Below is a list of our most-read posts so far. Did you miss any? Keep reading to learn how to win a a great family history writing prize by sharing this post on Facebook!
Our Top 10 Blog Posts
1. Ancestry Up for Sale? By far the most-read post in 2015! We weren’t just talking about the sale rumor, but sharing advice on saving your Ancestry trees, sources and DNA, which everyone should do.
2. Best Genealogy Software: Which You Should Choose and Why. This is my spiel on why you should keep your master family tree on software at home–not on your favorite genealogy website. It includes my top picks for family tree software, including free options.
4. Free Google Earth for Genealogy Class. The conference lectures I give on Google Earth for genealogy are so popular that I created a free video that everyone can watch from home. Click on the post, and you can watch the video, too.
7. NEW! Try This Now! U.S. Social Security Applications and Claims Index. For U.S. researchers, this was the blockbuster database of summer 2015. Millions of parents’ names, birthplaces and more now beef up this go-to Social Security database–its’ far better than its sparse predecessor, the SSDI.
Will you please share this post on your Facebook timeline to help me spread the word about the “gems” you can find on the Genealogy Gems blog?
Here’s a little extra incentive: Use the hashtag #genealogygems and SHARE THIS POST ON YOUR FACEBOOK PAGE BY FRIDAY (November 20, 2015), and you’ll be entered in a contest to win the Pain Free Family History Writing Project video course download. It’s presented by Gems Contributing Editor Sunny Morton and donated by our friends at Family Tree University. Of course you’re welcome to add any comments on your “shared” post, like which Genealogy Gems blog post has most inspired you or helped your research. That feedback helps us bring you more posts you’ll love.
Ready, set, SHARE! And thank YOU for helping me celebrate our 1000th blog post here at Genealogy Gems.