A Call to Reopen the U.S. National Archives

Video and Show Notes

On their website, the U.S. National Archives states their mission is to: “provide public access to Federal Government records in our custody and control. Public access to government records strengthens democracy by allowing Americans to claim their rights of citizenship, hold their government accountable, and understand their history so they can participate more effectively in their government.”  (Source: https://www.archives.gov/about/history/about/history/history-and-mission)

Shockingly, as of February 2022 the archives has not been fulfilling that mission for nearly two years! (Source: Visit each facility web page listed at  https://www.archives.gov/locations)

us national archives news

Please share and help get the word out.

My guests Geoff Gentilini, President of the Archival Researchers Association, and Jessica Taylor president of the international genealogy research firm, Legacy Tree Genealogists explain:

  • more about the situation,
  • its far-reaching impact,
  • and what you can do to help.

Please make time to watch this important video and support the genealogy community! Sign the Petition: Two Years is Too Long: Reopen National Archives Research Rooms

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Show Notes

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Geoff Gentilini is the president of the Archival Researchers Association. He is a professional researcher specializing in military records, individual veteran searches, unit histories, and family history research. He is the owner and project manager of Golden Arrow Research. In 2011, Geoff devised a unique process to rebuild the service histories of individual WWI, WW2 & Korean War veterans whose personnel records were lost in the 1973 archives fire. His work has enabled thousands of descendants to gain a better understanding of their ancestors’ military service. He is the president of the Archival Researchers Association, an organization that has been instrumental in advocating (to Congress) for an increase in the budget of the National Archives. 

Jessica M. Taylor serves as president of international genealogy research firm, Legacy Tree Genealogists, and as a board member for the Association of Professional Genealogists, the Genealogy Business Alliance, and the Association of Genealogy Educators and Schools. With a degree in Family History – Genealogy and over 20 years of experience, Jessica loves contributing to the genealogy community and pushing the industry forward to better help others discover their roots.

The Scope of the Records at the National Archives

Lisa: Can you give our audience a quick overview of the scope of the records that are housed at the National Archives?

Geoff: There are about 46 facilities, including 15, presidential libraries, 14 archives, 17, federal record centers, and these are spread out across the country. They contain more than 13 billion textual records, 20 million photographs, 40 million aerial images, there’s 75,000 miles of film. These records tell our national story. The holdings are massive.

Today, something like 1% of this material is online. Researchers access the other 99% of these records in our nation’s public research rooms, which are scattered across the country.

I think the National Archives has the goal of digitizing somewhere near 3% of these records by the year 2024. But as we all know, just because something is digitized, that doesn’t necessarily mean that it’s going to be online or usable for research.

Jessica: The first time he said, you know, 99% of the records are digitized, I said “no way, there’s no way that that could be true.” So he sent me information that’s put up by the archives, and I did the math. And I said, “Holy cow, you know, it’s absolutely true.” There are records there that you can’t get any other way, besides going in person to get those records.

Research Rooms

Lisa: I did an entire hour show on the National Archives website last year, and it got on my radar as well, that as wonderful as the site is, and it’s got some access to some things, it’s such a tiny fraction! This means there’s a treasure trove remaining, but you have to access it in person.

(How to Search the U.S. National Archives Online Catalog for Genealogy with Lisa Louise Cooke.)

Jessica, that leads us to the research rooms because that’s where we gain access to the records. What and where are the research rooms? And who uses them?

Researchers

Jessica: There are 14 National Archives research rooms spread around the country. Washington, DC has a major one. There’s one nearby in College Park, Texas, a few on the West Coast, one in Missouri. So they’re spread out throughout the country.

Each one of these research rooms has different records. So, like we said, they’re all paper still, and in different facilities. If you want a certain type of record, you have to go to that facility to get it.

The people who use these research rooms are obviously genealogists, that’s my primary interest in them, historians, authors, filmmakers, and lots of use for veterans. There are educators, students, I mean, there are so many groups who need these records and have been on hold.

I have a friend who is working on a book that she’s had to put on hold for two years because she needs the information that’s in one of the archives. She can’t complete the book until the archives opens.

The Impact of the Research Rooms Closures

Lisa: Geoff, I know that you work a lot at the National Archives in St. Louis, can you explain to our audience the significance of that particular location, and its closure, and particularly on veterans? How are they affected?

Geoff: The Research Room in St. Louis is really special because it contains the personnel records and military records that tell the story of the men and women who served in the armed forces. These are records from World War I, World War II, the Korean War all the way up through Vietnam, and later.

Many living veterans and veterans’ advocates rely on researchers to work on these more complex research cases. They help to reverse denied benefits claims in many cases. This type of work has been stalled for two years!

From the historical record side of things, this is the work that I used to do primarily in St. Louis. I would rebuild the service histories, the individuals whose records were lost in the 1973 fire, primarily veterans of World War II but also World War I, and the Korean War. Families who really knew nothing about their loved ones service could gain closure by understanding their contribution to the war effort.

This research in St. Louis also helps to do things like correct grave markers for veterans and locate the remains of fallen soldiers who were lost on the battlefield.

At this point, there hasn’t even been a minimal reopening in St. Louis, the way that there was at some other research locations.

Lisa: You’re talking about veteran records. I imagine that people are trying to verify benefits. Don’t you guys work with people who volunteer to help veterans get the records they need so that they can apply for their benefits or is that stalled?

Geoff: Yeah. There is a massive backlog right now of requests that come in from veterans and their families for DD 214 records. These are like the military discharges that you can use to when you’re seeking benefits to get a home loan and things like that. What has happened is that the historical research portion of the archives there has not been reopened, because of that enormous backlog. But at this point, it’s been two years, and they’ve sort of locked the doors. But that that backlog is still growing. The St. Louis Research Room is also a smaller Research Room, and we believe it can be reopened by leaving a smaller footprint.

Lisa: Jessica, can you give us a sense of the financial impact of these closings on the people who rely on access to the research rooms for their work?

Jessica: When when COVID first hit in 2020, and they were closed, that’s the time period when I got in contact with Geoff. What drew me to trying to help his organization initially was people like Geoff who are completely out of work. Their businesses revolve around access to archives, to the National Archives, to specific facilities in specific regions. And so, I thought, wow, I’ve got to help them be able to work again, right?

So we’ve tried and now two years have gone by, and I just can’t imagine how these people are faring. Because they’ve been out of work for two years. I just talked with somebody on LinkedIn who reached out about this petition, and he was so thankful that we have this petition and said, “Well, I’ve been so frustrated. I was actually told, you know, shame on me for building my business model around relying on the National Archives.” And I thought wow, how sad that we can’t rely on the National Archives to open. It just hurts my heart. I mean, beyond that, there is this author I mentioned who is trying to finish her book can’t finish it. It’s been two years!

And of course, we have many clients who have ordered genealogical research that we can’t finish. Many have asked for refunds, because two years is a long time to wait for something like this. So unfortunately, it definitely has had an impact in the genealogy industry and other industries as well.

Geoff: The work that we do is important work. It’s specialized skills, too. And after two years, we’re starting to see our colleagues quit and move on to other things, because how long can you sustain yourself without being able to access these records that enable you to do your job? So that that’s something else too. It’s a loss for the public. We’re losing the expertise and the people that help to tell these stories by accessing these records.

Will the National Archives Reopen?

Lisa: Let’s talk about the reopening because right now, we’ve looked at two full years of closure and lack of access. I was doing some research in anticipation of getting together and talking today and I was looking at what the National Archives is saying about their policy and what they call high, medium and low risk. Even if the risk is considered low, they’re not saying full reopening. They’re talking about appointments and screenings and things.

I know that David S. Ferriero, Archivist of the United States, put out a letter, the most recent one I could find was November 8 of 2021. He says “at low transmission level staff will be on site to complete all types of work, and research rooms are expected to remain open by appointment only.”

Geoff, does that sound like an organization that’s planning on and anxious to get back to full time access?

Geoff: Yes, well, it certainly sounds like a difficult system for someone who would need to be able to do their job five days a week and get in there and really access these records in the way that we need to, to do our jobs. We really are trying to look past that. The restrictions, until we can get back to a level of normalcy, at least in the level of access to records, the sliding scale system with the case rates, and how they open and close. This appears to be how the federal government has structured things for the agencies that fall underneath of the executive branch, the IRS, and the Social Security Administration. Some of this is out of the hands of the archives management.

Other things we think they might be able to do when they do open to kind of prioritize the research rooms and get them back to functioning at pre pandemic levels. That’s really what we’re seeking. We kind of feel like where there’s a will there’s a way. And when 99% of the records that you work with are physical, it really demands that you have the staff and be open to meet that public demand.

Lisa:  I noticed on the petition website, which we are going to talk about, there is a way that our viewers can help try to get the message forward to those in power to make a different decision and maybe open this up.

One of the things that’s interesting is that the museum in the Washington DC area is open. It’s in the same building as the research rooms, and those are closed.

Geoff, have they told you anything about ‘here’s the mark, here’s the goalpost? When this happens, we will welcome you all back.’ Do you have any sense of what that place is?

Geoff: I think that the pandemic has been so unpredictable that no one is willing to make any type of you know, there’s no clarity. Everyone is sort of seeking cover. And in this hyper partisan environment that we live in today, nobody’s willing to kind of stick their neck out and say, ‘Well, this is what we’re going to do to take initiative, be imaginative.’ And that’s really what we need so that we can function in a type of new normal when it comes to research.

We know that we’ve got vaccines – 95% of the federal workforce is vaccinated. I believe that you have to either show proof of vaccination status to get inside of the archives or show that you’ve had a negative test. And then of course, you’re required to wear a mask. So, there are things in place to make sure that we have a safe environment when we’re researching. So, the public is safe, and the staff are safe. We just need to figure out how to get back to pre-pandemic levels of access, even if we do have some new restrictions in place, like masks or vaccines or things like that.

Jessica: Geoff mentioned to access the archives, showing that you’re vaccinated, using a mask. So that was in place during the couple of weeks that two of the archives were actually opened in November. We had two archives opened for a couple of weeks, in November. And we did follow all of those protocols. However, they were closed, and the other facilities around the country have never opened since March 2020.

Lisa: And of course, since then, with the coming up Omicron, we know that the vaccinated get ill just like the unvaccinated. So, you’re right, it keeps changing and keeps moving. And that’s where the lack of the goalpost is kind of a challenge.

Let’s talk about some of the ways you’re trying to communicate with the National Archives to see what could be resolved so that everybody feels good about what’s happening and can participate and get what they need.

How You Can Make a Difference in the Reopening

Jessica, you’ve put a petition together. This is what first came to my attention. Tell us about what that is and what your goals are.

Jessica: Absolutely. A main goal that I have with this petition is I just thought ‘I can’t let over two years go by with these important archives being closed, and the leaders of the archives not receive a united strong message from our communities that we care about this, and that it affects us.’ So a major goal is I just want to be able to show them how many people care that they’re closed, especially because it affects us not only now, but genealogists and historians have a long history of having to fight for public access to records.

I don’t want those leaders to look back on this event, years into the future and think ‘well, nobody really seemed to mind that they couldn’t access those records.’ I want them to know that many, many thousands of people cared that they couldn’t access the records.

The ask of this petition is that they reopen by sometime in March 2022. That will be a full two years that many of these facilities have been closed. We’ve seen many other events and businesses and groups have been able to safely reopen, I think that the National Archives is capable of doing the same. I think that it’s important that we ask for that strongly and in the united fashion.

The petition is at https://change.org/reopen archives. We want thousands of signatures. We have about 3000. We’d like to at least double that. We want them to know that these archives matter to the citizens of the United States and the world.

The Petition: Two Years is Too Long: Reopen National Archives Research Rooms

Lisa: I wholeheartedly agree. And I know you’ve just had it up a couple of days, and that’s an amazing start right out of the gate.

As you said, there’s a lot of different players involved who make the decisions, but it’s so important that we make our voice known and our needs known because how else would they incorporate that into the decision-making?

Anything else Geoff that you want to mention about this and things that you would encourage people to do?

Geoff: Something else folks might think about doing is reaching out to your house representative to your senators and just letting them know that you care about this issue that you want to see the archives open all the research rooms back open again. Citizens need and deserve access to government records. That’s the archives mission.

Lisa: it certainly is, and I really appreciate and respect that the two of you have taken some action and made your voices known and hopefully we will ask everybody here watching to help do the same.

 Jessica: And please share, you share it, sign it and also share!

Lisa: Yes, That’s the best way to get the word out. Everybody knows another genealogist!

Resources

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Volunteer Gem: He Indexed Milwaukee Journal Obituaries Himself!

my ancestor in the newspaper newsRecently we received this inspiring story from Brian Zalewski, a longtime Genealogy Gems podcast listener. He found a valuable genealogy resource and made it easier for others to access. Thank you, Brian!

“Over the years I’ve spent a lot of time looking for death listings in the archive of The Milwaukee Journal on Google News. These entries are usually so small (or too bad of quality) that they don’t get picked up by the character-recognition software….This means you can’t search for [ancestors’ names in them via OCR]. Also, depending on the date of the paper, the death may be recorded in a normal obituary, a full article (like my great-great grandfather, fortunately), a tiny single-line burial permit, or a small death notice.

“I decided to start recording all of the deaths I can find. I try to note the date, individual’s name, paper, type of record, age, and address. So far, I’ve recorded over 1000 entries (some duplicates due to similar entries on multiple days), mainly from the years of 1884, 1885 and 1910.

“The benefit of doing this is two-fold. This data will be recorded and searchable for everyone, and I will probably find information on my family somewhere. Also, who knows how long Google will keep the archives online. These papers are available elsewhere on microfilm, etc, but I’ll do what I can when I can.

“I have also spent some time adding a few helpful features. Within the details of a death entry, you can automatically search for the individual in a few burial index sites. Currently, this includes the Archdiocese of Milwaukee Catholic Cemeteries burial index, Find-A-Grave, and BillionGraves. The search, while helpful, is not perfect. I can only search using the information included in the entry. Sometimes this does not work if the name is spelled differently in both places, though you can always tweak the search variables once you’re at the indexing site. If I happened to find a matching entry from one of those sites, that URL is now linked directly from the entry. The entry will also be flagged with the little headstone icon.

“Currently, it’s not a massive database, but it’s constantly growing. Hopefully it will be helpful to somebody with research in the Milwaukee, Wisconsin area.” Click here to search his database of Milwaukee Journal obituaries.

Want to learn more about searching for obituaries in newspapers? Click to read the blog posts below:

Family History Episode 15 – More Tips for Contacting Distant Relatives

Listen to the Family History: Genealogy Made Easy podcast by Lisa Louise Cooke. It’s a great series for learning the research ropes and well as refreshing your skills.

Originally published 2009
Republished January 21, 2014

https://lisalouisecooke.com/familyhistorypodcast/audio/fh15.mp3

Download the Show Notes for this Episode

Welcome to this step-by-step series for beginning genealogists—and more experienced ones who want to brush up or learn something new. I first ran this series in 2008-09. So many people have asked about it, I’m bringing it back in weekly segments.

Episode 15: Genealogy Cold Calling II: 14 Tips for Contacting Distant Relatives

Connecting with someone who knows about our ancestors can really boost our research results—and even create new relationships among living kin. But it’s not always easy to send that first email or make that call.

In today’s episode we talk about the skill of “genealogical cold calling.” Relationships are key to genealogical success and by following 14 genealogical cold calling strategies you will find your research relationships multiplying. We’ll chat with my cousin, Carolyn Ender, who has conducted hundreds of telephone interviews. She has a knack for quickly connecting with folks she doesn’t know over the telephone in ways that put them at ease and bring to light the information that she’s looking for.

But first, we do some follow up with an email from a listener about family trees. Then, I share a little story that puts into practice what we’ve learned so far in this podcast series.

 14  Steps to Genealogical Cold Calling Success 

#1. Identify the person you want to call.

#2. Locate the person’s phone number. Below are some great websites for locating people you don’t know. The list is updated from the one given in the show. And Whowhere.com now has an app for Android, iPhone and other mobile devices. Check it out

Don’t forget to search the entire metro area, not just one city. Try just searching their first name particularly if it’s not a really common first name. Try and track down their number through other relatives or researchers. If all else fails consider posting on a message board for the surname

#3. Prepare ahead for making the call.

Every tough job gets just a little easier when you do your homework first. Follow these tips:

  • Take into account a possible difference in time zones.
  • Choose a time when you are not too rushed
  • Do a brief review of the family you are researching so it’s fresh in your mind
  • Make note of specific questions you would like to ask.
  • Have your genealogy software program open or your written notes at your fingertips.

#4. Get up the “nerve” to call.
Remind yourself how valuable this person’s information could be to your research.  If he or she is quite elderly, remember that none of us will be around here forever so you need to make the call today! Say to yourself:  “I can do this.  This is important!”   And be positive and remember, all they can do is say “no thank you.”

#5. Introduce yourself.
Give your first & last name & tell them the town and state where you live.  Then tell them the family connection that you share, and tell them who referred them to you or how you located them before launching into why you’re calling or what you want.

#6. Overcome reluctant relatives.

Be ready to share what you’ve learned, and to share your own memories of a relative that you have in common.  Mention something of particular interest in the family tree that might pique their interest.

If they are very hesitant you could offer to mail them some information and offer to call back once they’ve had a chance to look at it. That way they can sort of get their bearings too.

#7. What to do during the call
You’ll want to take notes during the phone call.  Try a headset which will help to free up your hands for writing. Handwriting is preferably over typing.

Take the opportunity to not just get new information but also to confirm information that you already have–just to make sure it’s correct.

If you have a way to record the call, you don’t have to take notes and focus all of your attention on the conversation, and then transcribe the recording later. If you want to record, ask permission: in some places, it’s illegal to record a conversation without permission and it’s common courtesy to say you’re taping them. But it might put off a stranger; perhaps taping could wait until a second call.

#8. Leave a detailed voice mail message if there’s no answer.
State your name and that you would like to talk with them about the family history.  Leave your phone number and tell them that you will call them back. Consider leaving your email address and suggesting they email you with a convenient time to call back.

Be sure and keep track in your genealogy database each time you call and what messages you leave. Having a log of calls and voice mail messages you’ve left will help you keep track.

#9. “Must-ask” questions.

  • “Do you or anyone else in the family have any old family photographs, or a family Bible?
  • (Reassure the person that you would only be interested in obtaining copies of any pictures or mementos they might have.)
  • “Do you know anyone else in the family who has been doing family research?”
  • “May I have your permission to cite you as a source in print in the future?”
  • “Is it OK with you if I keep in touch from time to time?”

#10.  Wrap up the call.

  • Ask for their mailing address and email address.
  • Offer to give them your address and phone number.
  • Let them know you would be pleased to hear from them if they come across any other information, pictures, etc.

#11. Document the call. 

Sit down at the computer or your notepad right away and make detailed notes about the phone conversation while it’s fresh in your mind. Include the person’s name, address, phone number and date of conversation. Make notes regarding any items you think may be questionable to remind you to go back and do more research on those points. At the bottom of the page list the ACTION items that come to mind that you want to follow up on based on the conversation. Enter their contact information into your genealogy database as well as your email contact list.

#12. Enter new information Into your genealogy database. 

This is a must. Do it right away while it’s on your mind.

#13. Create an action item list. 

Create action items based on what you learned.  Ask yourself “What are the logical next steps to take considering what you’ve learned through this interview?”  The call is not the end result, it’s a step in the research process, and it can really help to make this list now, and while it’s fresh in your mind.

#14.  Follow up. 

Send the person a written note or email thanking them for taking the time to talk with you. If the person mentioned that they would look for pictures or would look up something in a family Bible etc., mention in your note that you would still be interested in anything they can help you with and that you would be glad to pay any copying expenses, postage etc. Offer to provide copies of your information or copies of pictures you have etc. You never know: they might catch the genealogy bug and become your new research partner!

Next, put their birthday on your calendar and send them a card on their next birthday.  It’s another way of keeping the connection going and expressing that you really do appreciate all their help. Try this service: Birthday Alarm.

Occasionally make a follow up call to check in and see how they are doing, share any new family items she’s come across recently, and ask if they have they heard or found anything else.

Finding Ancestors’ Stories at Cemeteries

Cemeteries have some of the most intriguing stories to tell us about our ancestors. In Elevenses with Lisa episode 59 this week, Joy Neighbors (The Tombstone Tourist), author of the book The Family Tree Cemetery Field Guide joins me to discuss:
  • How to prepare for a successful cemetery research trip
  • The meaning behind symbols found on tombstones
  • The most surprising things she has discovered at cemeteries

how to find cemetery stories

Watch the Video

Click here to visit my channel and click the red SUBSCRIBE button which will add my channel to your favorites list.

Show Notes for Episode 59 

(Please note: This transcription of the interview has been minimally altered for ease of reading.)

Lisa: If you want to find out about your family history, one of the best places to go is the resting place of your ancestors, the cemetery. Today I’ve invited an expert on the subject that can help you plan your visit, help you figure out the meaning behind the things that you’re going to be seen while you’re there. And she’s also going to share with us some of the strangest things that she’s run into, on her own travels to various cemeteries across the country. My guest is Joy Neighbors. She’s the author of the book, The Family Tree Cemetery Field Guide, and the blog A Grave Interest. (Editor’s note: thank you for using our affiliate link if you decide to purchase the book. We will be financially compensated which helps make this show and article possible.)

Preparing for a Research Trip to the Cemetery

Cemeteries play such a big role in genealogy. What should we pack in preparation for a research trip to the cemetery?

Joy: I actually have a cemetery bag. Schedule an appointment with the Sexton or superintendent of the cemetery. I always want to stress that before you head out. Because if you give them a little heads up that you’re coming, they’ll be able to pull that information for the ancestors that you’re searching for. They may come up with some cool little tidbits you didn’t know along the way.

When you’re putting the bag together, you want to be sure you have some very soft brushes, like very soft paint brushes, a soft toothbrush, that you can clean the debris off that stone and clean out the lettering.

Take a water bottle – you never know when something’s caked on, and you need to kind of move it along a little.

Also a very, very soft plastic paint scraper (type of tool) to get some of that grass and that ivy off. They love to kind of cover over those graves and sometimes it’s tough to make out what that grave says or even get the exact shape of it. Some of (the tombstones) fall in and get covered over.

So go ahead and do a little bit of respectful cleaning, if you can, to see what it says.

Also my number one thing is to take a camera and batteries. Yes lots of batteries! If you have gone to the cemetery, you may have noticed that your batteries kind of drain, they kind of fade away on you quickly. I’ve been given several reasons for that. If it’s winter, it’s cold, so that’s pulling some of the energy out. Less current is going through for whatever reason, maybe you need to clean up the connections. LCD monitors soak up a lot of that energy also. And of course, spiritually draining the energy so that they can manifest. And I think had every one of those situations happen. And so, I carry a bag of AA batteries, because you can use your phone, and that’s great, but I’m old fashioned. So, I take the old-fashioned digital camera and take shots so that I can come back and kind of play with it in my iPhoto, and have some fun with them and read some of those letters that you can’t make out when you’re there.

Lisa: Well, it is tempting to use your phone, isn’t it? But I have a digital camera and it takes much higher resolution pictures than my phone. That’s great if I need to do some corrections to be able to read the stone.

Joy: And you also have, if you’re like me, on the desktop you have family folders everywhere where you can stash the photos that go with that person. And then you don’t have to go back and kind of go through trying to find them again. Also, I find it easier if you’re submitting to Find-a-Grave or Billion Graves, you’ve got it right there. And you can put it right on the website and enter the information you want from that folder.

Lisa: You were talking about some of the tools that you bring in this bag. It sounds like less is more when it comes to approaching the stone and trying to get it cleaned up so that you can look at it. Talk a little bit more that because I know for a while there, it was very popular to take a big piece of chalk and scrape all over it and try to read them, which is not the right thing to do. We’ve learned an awful lot in the last few years about what could damage the stones.

Joy: I just finished an article for family tree, it’ll come out in October 2021, talking about how to enhance those stones so that you can read them easier.

The water bottle is your best friend. Because a lot of times you can wet that stone which makes it a little darker. You can read more what that text says. Carry a small mirror. And you can take your phone and you can turn that flashlight on and shine some light on it. And or you can take the mirror and kind of catch some sunlight. This allows you to read a little bit better when it’s sharper, kind of like as you get older, you need a little more light in the restaurant to read the menu. It’s that way at the cemetery. And it really does help bring some of that lettering out. It makes it more distinctive.

Lisa: I even use a ring light that clips on my phone. I guess it’s a “selfie” light. So, that gives you got a little extra light.

Making an Appointment to Visit the Cemetery

Now you really quickly mentioned about making the appointment. And I want to talk a little bit about that. Because this is probably the part that gets a little intimidating. Because we don’t want to show up and get turned away, or find out that it’s not open. Or they just go, “Oh, no, no, no, we don’t help people who want to do genealogy.” Who is the person at the cemetery to ask for? You mentioned the Sexton. When we make a phone call, and we want to verify if they are open or what kinds of records they have, who should we be asking for in this phone call?

Joy: When you get the person at the cemetery, usually if it’s a larger cemetery, you’re going to be getting a secretary or say someone who knows basically where things are stored. If you’re looking at something that’s going to be a little more in depth, you can ask for the cemetery superintendent. Many times that person will not be available, especially if it’s a larger cemetery and they have a lot of funerals going on. But the people behind those desks are wonderful. And if you tell them that you’re looking for a great, great grandfather, and give them the name and the dates, those people usually go out of their way to help you.

When I was doing my book. I got hold of the cemetery superintendent at Oak Grove Oak Hill Cemetery, and I told him I’d like to shoot some of the different forms to put in the book. So, I went over and met him one morning, and it was this big, gorgeous, art deco building and old home. He said, “Well, I hope you work really close, because we’re going to go up in the attic.” And no one had been up there in years, there was dust everywhere. We cleaned up places to sit. And he brought out files and folders, boxes that were just (full of) scraps of paper!

Each cemetery Sexton or Superintendent keeps the records differently. Some use the forms, some just made notes. One gentleman made notes about every funeral he oversaw at the cemetery. He wrote down what the weather was, he took a note of who was attending…it was a small town. So, he knew that the daughter was here, the sister was here, the grandchildren attended. And he kept a nice little running commentary going in each note, and just wrote it on scraps of paper and put it in the drawer. I thought that was quite sweet that he cared that much about every time he had a funeral that he made those notes. And if you were someone who had someone buried at that time, you would be able to see those notes and see what he had written about the graveside service. But you had to know to ask. They may not say, well, we have these scraps of paper. But if you ask, “is there anything else you might have on my ancestor? Are there any extra books or notations?”, that may ring a bell (and help them) realize, “Oh, yeah, I think we might. I’ll  look and see.” So, when you show up, they’ll have that info there for you.

Lisa: Oh, my gosh, you must just have been like, “I get to go in the attic!!” That would be me, you know, “Oh, I get to touch things!”

I remember going to a cemetery in the San Joaquin Valley in California. My grandparents are buried there, and grandma’s parents are buried there. Calling ahead really helped.  It was such a small cemetery, and they were only there part-time so you can’t just show up normal eight to five. When I got there, it was really encouraging. The gentleman said, “Oh, no, honey, this is the best part of my job. This is the happy part of my job. I get to make people happy.” I think that it is kind of the fun, joyful part of their job that they’re going to make family members so happy being able to provide information. In this case, he went to a big old file cabinet, and they had a folder on every person. And when he opened it, they had clipped obituaries from the newspaper, handwritten stuff, and official documents. It was amazing, because I don’t think they were obligated to keep all of that. But every single cemetery is different, isn’t it?

Joy: Yes, some are very by the book. And some are just like you said, they’ve kept all kind of little extras, things that were in the paper and little notations, Memorial cards for the graveside service –  I found those tucked in there, too.  

Lisa: I think to one of the tips I would probably tell people is to allow a lot of time. I don’t know what you have encountered, but I have found that I need to take a big deep breath and just chill because they may be on a different schedule. So you don’t show up with only 10 minutes.

Joy: They do have stories to tell. There was one cemetery where I saw a stone that just said unknown. I asked “what’s the stone marked unknown?” Well, that was a gentleman in the early 20th century, who had come to town. He’d gotten off the riverboat there in the town and he had wandered around a few days and gotten sick. He stayed at the local hotel. And when they knew he was sick, they called the doctor in and the doctor tried to do what he could. The man died and they didn’t know who he was. They didn’t know where he came from. He shared no personal information at all. So, the town chipped in together, and they had him buried in the cemetery. And all they could put on the stone was unknown. He was just a vagabond, who passed through town and happened to die. And I thought that was such a heartwarming story, the town cared, and so they wanted him remembered in some fashion. When they buried him, they put up a very nice stone that simply said, unknown. So if you see things and you ask questions, they’re more than happy to tell you the stories. And they do know the stories!

Finding Your Ancestors at the Cemetery

Lisa: Exactly. So, when you arrive, I know some cemeteries will have a map, or they’ll be able to tell you the row and the plot number, that kind of thing. Do you have some sort of plan of attack in terms of beginning your search at the cemetery? Particularly to make sure you’ve covered everything and made the best use of your time in terms of trying to locate people in the cemetery. Any tips on that!

Joy: The first thing I will do, even if it’s a large cemetery, is make a drive around. Now stopping and getting the maps is always helpful if it’s large. But if it’s a small cemetery, you can make that drive pretty quickly – just kind of get an idea where you’re heading.

If you have called ahead, they may have been able to give you coordinates or the section and plot number (for your relative’s grave.)

So, my first stop is always the office and do a drive through and then make that visit.

There’s so much emotion when you find that grave! I was looking for my great grandmother, and it was difficult. She died when I was 10 and I remember a very long drive. I thought the name was “beetle” like “bugs” cemetery. And after a lot of research, we found out the real name and that it was in another county. When I was driving up that hill, I suddenly I knew where I was. I got out and just stood at the foot of her grave. It was so emotional for me because this was my person, and I had found her! And I also found her husband, which was my great grandfather. He passed about 20 years before I was born. But she always told me, I reminded her of him.

On the other side (of her grave) was a child I had never heard of my great grandmother had had seven children. My grandma had talked about them, but she had never mentioned a brother named Jesse. It was not until I had a cousin contact me from Michigan because of our DNA, and she had the story on Jesse (that I learned that) Jesse had been a special needs child. He had never gone to school. He had never worked on the farm. And she had, when he died, a letter that someone close to the family had written about him talking about his sweet personality, and how he was always there to greet people when they came, and how joyful he was. And I thought, ‘you know, I didn’t even know about this child.’ And now because someone took the time to make that letter, I now have some information about him and can put that whole family together more completely. It’s amazing when you go you never know what you’ll find.

Cluster research is something that we all kind of go “Okay, take some other photos around.” But when I stood up, and I looked catty corner from their graves, there were my paternal great grandparents. Now how my maternal great grandparents and my paternal great grandparents ended up buried in the same cemetery that has nothing to do with our family,  I don’t know. But that’s one of those odd genealogy mysteries that you get to dig into when it’s winter and cold, and you don’t have other things calling. I mean, it’s just stunning how much history is there, and how much you can find out about your family or their in-laws. You can find the neighbors, you can find the folks they went to church with, and start building their life out, and getting more of a sense of who they really were just from that cemetery visit.

Lisa: And if you’re looking for somebody, and you’re not finding them right away, particularly in those larger cemeteries, I like that idea of cluster research. You stand there with the one you know, and then you walk all the way around and you realize that people were connected. They may not be buried right next door, but there’s going to be some kind of connection and rhyme and reason to where they are buried. And just working your way out from the known tombstone to those around it, you may find more people that you didn’t even realize were also buried there.

Cemetery Story: Genealogical Serendipity

That reminds me of the time that I was speaking at the FGS conference when it was in Fort Wayne, Indiana, a couple years ago. We stopped because my mother’s side of the family was from Indiana and Ohio, Union City. I told my daughter and my husband when we had to go the cemetery, and they were like “hey, I thought we were just going to a conference!”

Well, of course, we went to cemetery. It wasn’t that big. It was out in the country in an agricultural area. I swear we looked at every stone. I have a video of my daughter looking at every stone and walking up and down. And it was starting to rain. We almost gave up. We got back to the car, and I remember just standing there. I’m just being very quiet, and I’m saying “I know you’re probably here and I know you’d like me to find you. Right?”

I then turned and I looked and right next to where we had parked on a little road that actually went into this very small cemetery, I see the tombstone of Henry Burkett. It was right there next to the wheel of my car!

We had looked everywhere else, because you know, your instinct is to run out of the car and go spread out. And there’s Henry, and then there’s Jane, and my gosh, I was just floored!

I’m pretty sure I’m not the only person who’s had those kinds of things where your ancestors were saying “Just quiet down, pay attention. I’ll tell you where I am.”

Joy: That is so true. It’s just like you said, if you will stand there and you’ll look around and you literally, for me, it’s like “okay, I can’t find you. Where are you?” And just follow the hunch, follow the instinct, the lead. And eventually you’re going to find somebody that you go, oh, oh, I know that name! Now it makes sense. And it’s a trail. And sometimes you get really lucky like you did and there they are.

Lisa: My ancestors continue to blow my socks off. That’s for sure. I love it!

Tombstone Symbols and Their Meaning

Let’s take a look at the tombstones because one of the things I know that you’ve written about quite a bit in your book, which I think is fascinating, are some of the symbols that we see on tombstones. We know we get names, we get information, but tell folks what will they perhaps be seeing. What are some of the most common symbols found on tombstones? What do they mean?

Joy: You will find a lot of religious symbols.

Of course there are all different kinds of crosses with different meanings:

  • the Greek cross (which just looks like a plus sign.)
  • the crucifix (which is the cross with Jesus which is Catholic.)
  • the IHS cross (which is Latin and that’s an abbreviation for Jesus Savior of Mankind.)
  • The Fleur de le iconic cross (which has the really beautiful fleur de le at the tips. It is usually put on the stone of a mother. So, you may find the matriarch of the family buried there.)

You also see angels which are said to intercede for mankind.

Archways are another one that are used to mark the graves of couples. Many are made of stone. I found one at Cave Hill Cemetery in Louisville, Kentucky. You could open the gate. It was just amazing. You could walk through the archway. Many people have put thought into some of these designs that really, really should be appreciated.

There are a lot of animals in the cemetery. Mausoleums usually have the two lions or they may have a Sphynx cats that are guarding eternal rest. Dogs are very popular. Many times there may be a statue of a dog laying right there at the stone, and that’s showing the animal that is vigilant and loyal through death.

Cemetery Story: Stiffy Green the Dog

There is a Highland Cemetery in Terre Haute, Indiana, and there is a mausoleum to john Heinl. His dog, called Stiffy Green, actually went there when he died.  He went everywhere with John. And when John passed at the turn of the century, in the 1900s, Stiffy literally sat there and mourned himself to death. The family was so touched, they called a taxidermist, and then they took Stiffy and put him inside the mausoleum, so that he could be with John and guard him forever.

After a while, the cemetery personnel looked in and checked on things, and Stiffy had moved! So, the rumor started that Stiffy was moving around in the mausoleum. Then people were hearing barking and it grew and grew until the 1970s. There was a college close by. It was a dare to run up to the Heinl cemetery at night and look in. Someone took a shotgun and shot out Stiffy’s eye.

Then they said, “okay, we’ve got to stop this. Stiffy has to go.” So, the Vigo County Historical Society and the Lions Club got together, and they repaired Stiffy. They gave him a new eye, and they put him in the Vigo County Historical Museum. They built a replica of John’s mausoleum and put him in there. And so that is where you can go today and see Stiffy in the replica patched up.

They still say at the cemetery late at night in the autumn, you can smell John’s pipe smoke, and you can see Stiffy and him wandering along the hills just at twilight, and you can hear Stiffy bark.  I always love that story. That is vigilant and that is loyal! And that’s what our dogs are.

The Story of the Dove

The number one symbol you’re going to see is a dove. Birds basically represent the flight of the soul. Last Mother’s Day we lost my mother-in-law. She went with me (on my cemetery travels), she was at Rootstech with me, she went with me on all kinds of genealogy speaking trips and adventures. When she passed, my husband and I were sitting at the dining table on Saturday evening, and I looked out and there was a dove on a branch. And we talked about 10 minutes, and I looked out, and the dove is still sitting there. About 20 minutes later I said, “you know that dove is still out there. And your mom knows the story. And I’m kind of thinking that might be her.” How touching, you know, that she would know what a dove would represent. And we have never had that happen before or since. It’s kind of cool you when you lose someone you kind of look for signs. I think that was a sign from her was the dove. So that’s kind of taken on a special meaning for me in the cemetery.

There are so many other symbols. Lambs, especially the older cemeteries where you have the stones from the 1800s. You’ll see one lamb or you may see two lambs. There is a cemetery in Southern Illinois that has one stone, and it’s a square with four lambs. I took down the information, I came back and did some research on that. And the family lost all four children in one summer. It was due to a cholera epidemic that swept through that county.

So, when you find the symbols and you do a little more research, it puts even more of their history and their story together. That’s why I love the symbols. And I love finding something that I haven’t seen before so I can come back and kind of do that exploration and research and you get more of a story of who that person was, that really no one other than family would ever know.

Lisa: You kind of restore that story back to the world, and that’s what makes you a good genealogist and a researcher. I think that’s what brings a lot of people to genealogy is that curiosity. It got many of us in trouble as kids, but as now, genealogists it’s helpful.

Joy: Not everything is as haphazard as it looks. There is a stone in Sullivan County, Indiana. I found it years and years ago, maybe 8 or 10 years ago, and it looked like a knight on horseback. Okay, now, this is Indiana, and as you know, we didn’t have those. The woman’s name was Jane Todd Crawford and when she died in 1842 they had put up this huge stone. There was a little bit of a story about how she had died and why it was being memorialized.

I started doing research on this. The story was an 1809. Jane thought she was pregnant. But the baby wasn’t coming. She had reached past term, so she thought she had a stone baby, which meant that it had died inside of her. This doctor came from Danville, Kentucky, 60 miles on horseback in winter, he examined her and told her she had an ovarian tumor. He judged it to be about 20 pounds, it would literally crush her to death inside.

She asked if he could do anything. And he said, “Yes, I believe you can spay a woman like you do a farm animal. No one has ever done this. People are terrified of the thought. But if you’re willing to let me experiment, I think I can save your life.”  Jane agreed. And she went with a person who was helping her over by horseback to the doctor’s home in Danville. It took them several days. He operated on Christmas morning.

There were people who found out and they have a noose hanging on a tree outside and they are shouting, you know, “Death to the doctor!” It was it was just horrible. Jane saw this, and she still went and she laid down on that board in the bedroom and let him make a nine inch incision, and literally break that tumor apart and take it out. And she survived! She lived to be 73. This happened when she was in her early 40s.

I found out the story and I wrote about it. And I realized this wasn’t really a part of Kentucky history. Nobody knew this story. I took a playwriting class and I literally wrote a full act play about Jane and what happened and how she lived through it.

It’s just what you said. These people get hold of you and hold of your imagination and you want to tell that story. And I still want to get her some recognition because she’s the reason we have abdominal surgery. She was willing to be that guinea pig even though the odds were not in her favor. And just because the doctor when he took out the entrails kept them warm in warm water was the reason she survived. It’s amazing. There’s a statue to Ephraim McDowell, the doctor in the hall of statuary in Washington, DC, but there’s nothing for Jane. So still fighting to get Jane acknowledged for what all she did.

Lisa: You’ve written for me over on the Genealogy Gems, blog about some of the unusual things that you’ve run into. And you’ve been so gracious and sharing some of those stories. I think some of the ones that are really interesting to me are the unusual places we would find cemeteries. The further back you go in time, you find that they could be in the back corner of somebody’s property on private property. You have found some unusual ones so tell the folks about the tombstone in the middle of the road.

Read the story of the grave in the middle of the road in Joy’s blog post 3 Shocking Discoveries I’ve Made While Searching Cemeteries.

Lisa: What other kind of unusual cemeteries Have you run into in your research?

Cemetery Story: Ask and Ye Shall Find

Joy: We were out one afternoon, and we ended up way out in the country in Illinois. We drove up this long lane to a farmhouse and I said “this should be Adams cemetery.” And my husband went and knocked on the door. They’re having fried chicken and it’s in the summer and they wanted us to come in and we’re like, “no, we’re fine. We’re looking for the cemetery.” And the guy said, “Well, if you let me finish, I’ll take you to it.” So we waited, and he came out about half an hour. And he said, “hop on the four-wheeler” and his wife came out. And we got on the four-wheeler and the dogs went with us. And it was a ride! I mean, we crossed ditches, and we went up hills and we went into the woods.

There were about eight tombstones, and they had taken it upon themselves to keep this area cleared. So they were bringing up the lawnmower and they were mowing and they were trimming the weeds around these stones, they had no relation to the Adams who were buried there. They hadn’t had anyone come and look for the cemetery in years. They were so gracious and so much fun! Just to take us up there and let us explore and see what we had found.

Care-taking Cemeteries

If you go and there’s a house or barn something there and somebody is still taking care of that property, ask them if they know where the cemetery is, if you can go see it or find out who owns that land and see if they can get you to where that cemetery is because a lot of times people are still caretaking it. Now there are some states that now require if you purchase land and a cemetery is on it (and a cemetery can be one stone) if there is someone buried there, in some states, you have to take care of it. In other states, you don’t.

I went looking for a cemetery one time, could not find it. Turned out that my mother-in-law happened to know where it was. We went early one morning and went in the back way of the cemetery. She showed me what was left. It had been purchased by a hog farmer. He did not care that it was a cemetery and had taken all the stones up, and laid them face-down in the mud and had made a path to his hog barn. So, if it’s a state where they don’t have to respect it, a lot of times people don’t. So we’ve lost a cemetery, and we’ve lost the history. All you can hope is that maybe some records made it to a genealogy society or historical organization. Otherwise, they’re gone. And we just have no way to retrace that because someone didn’t care enough to try to preserve that burial.

Lisa: It makes you realize it wouldn’t hurt to get in touch with our local genealogical or historical society and see if we can help. They often organize volunteer groups who restore and caretake old cemeteries.

Joy: You don’t have to know a thing. They will show you what to do – how to clean a grave, how to tend a grave.

I remember being a very small child and going out with my grandmother to tend graves on “Decoration Day” (Memorial Day.) I can remember us having a picnic at the cemetery, which a lot of people find rather bizarre. But cemeteries are restful and beautiful. There’s so much artwork, and sculpture, by well known artists.

  • Louis Comfort Tiffany did stained glass in some of the mausoleums at cemeteries.
  • Frank Lloyd Wright, a well-known architect, did some of the mausoleums in Chicago.

There is really art-museum quality work in our cemeteries. You just have to take the time to go out and walk and look.

Joy’s Cemetery Field Guide

Lisa: And they should take your field guide with them. Tell us a little bit about your book The Family Tree Cemetery Field Guide

Joy: You can slip it in your cemetery bag, and it washes off. This is something you don’t have to treat carefully. There’s  a place in the back for notes. You can list things as you’re seeing it. You can write down the symbols and then go back and research it.

family tree cemetery field guide

Get Joy’s guide to cemetery research featuring detailed step-by-steps for using FindAGrave and BillionsGraves, plus guides for understanding tombstone epitaphs and symbol meanings.

It goes into detail on what to do to get ready for your cemetery visit. What to do once you’re there. How to find records, and what to do with the information when you get back home. Put it on Find-A-Grave, Billion Graves, Ancestry, FamilySearch. Let other people know the information you found so that we can all continue to build our family trees together.

Being a genealogist is like being Nancy Drew, and you’ve got to investigate where the information is leading.

Resources

Questions and Comments

Please leave your questions and comments below. 

How to Get Organized and Put Your Family History Household in Order

From Guest Blogger Denise May Levenick, a recent guest on The Genealogy Gems Podcast:

If you are buried under a mountain of genealogical clutter, take note that January is National Organizing Month and a great time to put your Family History Household in order. When Lisa and I chatted for Genealogy Gems Podcast Episode 144, our conversation reminded me that we can all use a little help keeping the paper tiger under control.

This excerpt from my new book How to Archive Family Keepsakes takes a look at practical strategies to help you Break the Paper Habit. I hope it helps you get a start turning your paper mountain into a manageable molehill.

7 Steps Toward a Paperless Genealogy Office

If you are thinking about converting from paper to digital documents, consider the two types of documents you work with — Archive Originals and Working Documents — and take steps to accommodate preservation and efficiency for both.

Aim to minimize paper copies and maximize the efficiency of your computer file system. Minimize confusion by using the same file naming scheme and file folder organization for converted paper files and for new electronic documents.

1. Pick a Start Date. Businesses recognize the value of knowing exactly when they shifted from paper to digital; it’s easier to find things.

Select a meaningful date, if possible, your birthdate, January 1st, Tax Day, anything that will be easy to remember. Begin saving new information as digital documents and filing according to your file scheme. As you have time, work on digitizing past documents.

2. Print Less. Whenever you need keep information, choose to save a digital version instead of printing a copy.

3. Use a Consistent File Naming Scheme. If you’ve been using a computer for any length of time you probably already have a file-naming scheme in place. If not, or if you feel like you need a better system, investigate different options and find one that works for you before beginning a full-scale digital file management program. Find more information on file-naming schemes later in Chapter 13.

4. Purge the Paper — No doubt, you have a considerable amount of paper sitting on your desk right now. Your Digital Birthday is here; how do you handle the paper pile? You have two choices, digitize or purge. Do you really need to keep the paper copy? Is the information readily available online or in a public resource? See How to Archive Family Keepsakes, Chapter 9 for specific strategies on moving toward a paperless office.

5. KISS, Keep It Super Simple — Keep your system easy and intuitive. Don’t be tempted by fancy, hard-to-remember schemes. Develop a workflow that suits your own personal style, and tweak it until it’s nearly effortless.

6. Post a Workflow Cheat Sheet — Post a simple list to remind you of your paper workflow and file-naming scheme. This can be a real timesaver for those of us who research in bits and spurts on weekends and vacations.

7. Celebrate Your Digital Birthday — Every year on the anniversary of your digital switch, evaluate your current system and upgrade if necessary. This is especially important if you use CDs for external storage; CDs deteriorate over time and older formats should be upgraded to remain compatible with new operating systems.

This is also the perfect time to check your Archive Document storage. Look for any sign of mold, mildew, or bug infestation. Air out your closets. Do random spot checks of different file boxes and folders. Schedule any needed preservation or restoration projects.

Listen to Genealogy Gems Podcast Episode 144 to hear Lisa Louise Cooke interview Denise about her new book and share ideas on preserving family keepsakes.

Join the Blog Tour

Join the Blog Book Tour for How to Archive Family Keepsakes January 10-26, 2013 for author interviews, book excerpts, giveaways, and more. Visit the Blog Book Tour Page at The Family Curator for the complete schedule.

Proceeds from the sale of How to Archive Family Keepsakes during the Book Tour will help fund the 2013 Student Genealogy Grant founded in 2010 in honor of Denise’s mother, Suzanne Winsor Freeman.

Blog Book Tour Giveaways

It’s easy to enter to win a free copy of Denise’s new book or one of the weekly giveaway prizes. All you have to do is leave a comment to the Blog Tour Post hosted at one of the official tour blogs. Random winners will also be selected from social media comments on Twitter, FaceBook, and Google+.

Comment on daily Book Blog Tour Post
Tweet the Tour Twitter @FamilyCurator #keepsakebooktour
Share the Tour on FaceBook, Google+, Goodreads.

Each blog tour post comment gives you one chance to win; one entry per post per day, please. Leave a comment at each stop on the blog tour and increase your chances of winning. The lucky names will be announced each Saturday during the tour at The Family Curator.

About the Author

In every family, someone ends up with “the stuff.” Denise May Levenick is a writer, researcher, and speaker with a passion for preserving and sharing family treasures of all kinds. She is the creator of the award-winning family history blog, The Family Curator www.TheFamilyCurator.com and author of the new book How to Archive Family Keepsakes: Learn How to Preserve Family Photos, Memorabilia and Genealogy Records, (Family Tree Books, 2012).

 

Disclosure: This article contains affiliate links and Genealogy Gems will be compensated if you make a purchase after clicking on these links (at no additional cost to you). Thank you for supporting Genealogy Gems!

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