Listen to the Family History: Genealogy Made Easy podcast by Lisa Louise Cooke. It’s a great series for learning the research ropes and well as refreshing your skills.
Originally published 2009 Republished January 21, 2014
Welcome to this step-by-step series for beginning genealogists—and more experienced ones who want to brush up or learn something new. I first ran this series in 2008-09. So many people have asked about it, I’m bringing it back in weekly segments.
Connecting with someone who knows about our ancestors can really boost our research results—and even create new relationships among living kin. But it’s not always easy to send that first email or make that call.
In today’s episode we talk about the skill of “genealogical cold calling.” Relationships are key to genealogical success and by following 14 genealogical cold calling strategies you will find your research relationships multiplying. We’ll chat with my cousin, Carolyn Ender, who has conducted hundreds of telephone interviews. She has a knack for quickly connecting with folks she doesn’t know over the telephone in ways that put them at ease and bring to light the information that she’s looking for.
But first, we do some follow up with an email from a listener about family trees. Then, I share a little story that puts into practice what we’ve learned so far in this podcast series.
14 Steps to Genealogical Cold Calling Success
#1. Identify the person you want to call.
#2. Locate the person’s phone number. Below are some great websites for locating people you don’t know. The list is updated from the one given in the show. And Whowhere.com now has an app for Android, iPhone and other mobile devices. Check it out
Don’t forget to search the entire metro area, not just one city. Try just searching their first name particularly if it’s not a really common first name. Try and track down their number through other relatives or researchers. If all else fails consider posting on a message board for the surname
#3. Prepare ahead for making the call.
Every tough job gets just a little easier when you do your homework first. Follow these tips:
Take into account a possible difference in time zones.
Choose a time when you are not too rushed
Do a brief review of the family you are researching so it’s fresh in your mind
Make note of specific questions you would like to ask.
Have your genealogy software program open or your written notes at your fingertips.
#4. Get up the “nerve” to call.
Remind yourself how valuable this person’s information could be to your research. If he or she is quite elderly, remember that none of us will be around here forever so you need to make the call today! Say to yourself: “I can do this. This is important!” And be positive and remember, all they can do is say “no thank you.”
#5. Introduce yourself.
Give your first & last name & tell them the town and state where you live. Then tell them the family connection that you share, and tell them who referred them to you or how you located them before launching into why you’re calling or what you want.
#6. Overcome reluctant relatives.
Be ready to share what you’ve learned, and to share your own memories of a relative that you have in common. Mention something of particular interest in the family tree that might pique their interest.
If they are very hesitant you could offer to mail them some information and offer to call back once they’ve had a chance to look at it. That way they can sort of get their bearings too.
#7. What to do during the call
You’ll want to take notes during the phone call. Try a headset which will help to free up your hands for writing. Handwriting is preferably over typing.
Take the opportunity to not just get new information but also to confirm information that you already have–just to make sure it’s correct.
If you have a way to record the call, you don’t have to take notes and focus all of your attention on the conversation, and then transcribe the recording later. If you want to record, ask permission: in some places, it’s illegal to record a conversation without permission and it’s common courtesy to say you’re taping them. But it might put off a stranger; perhaps taping could wait until a second call.
#8. Leave a detailed voice mail message if there’s no answer. Stateyour name and that you would like to talk with them about the family history. Leave your phone number and tell them that you will call them back. Consider leaving your email address and suggesting they email you with a convenient time to call back.
Be sure and keep track in your genealogy database each time you call and what messages you leave. Having a log of calls and voice mail messages you’ve left will help you keep track.
#9. “Must-ask” questions.
“Do you or anyone else in the family have any old family photographs, or a family Bible?
(Reassure the person that you would only be interested in obtaining copies of any pictures or mementos they might have.)
“Do you know anyone else in the family who has been doing family research?”
“May I have your permission to cite you as a source in print in the future?”
“Is it OK with you if I keep in touch from time to time?”
#10. Wrap up the call.
Ask for their mailing address and email address.
Offer to give them your address and phone number.
Let them know you would be pleased to hear from them if they come across any other information, pictures, etc.
#11. Document the call.
Sit down at the computer or your notepad right away and make detailed notes about the phone conversation while it’s fresh in your mind. Include the person’s name, address, phone number and date of conversation. Make notes regarding any items you think may be questionable to remind you to go back and do more research on those points. At the bottom of the page list the ACTION items that come to mind that you want to follow up on based on the conversation. Enter their contact information into your genealogy database as well as your email contact list.
#12. Enter new information Into your genealogy database.
This is a must. Do it right away while it’s on your mind.
#13. Create an action item list.
Create action items based on what you learned. Ask yourself “What are the logical next steps to take considering what you’ve learned through this interview?” The call is not the end result, it’s a step in the research process, and it can really help to make this list now, and while it’s fresh in your mind.
#14. Follow up.
Send the person a written note or email thanking them for taking the time to talk with you. If the person mentioned that they would look for pictures or would look up something in a family Bible etc., mention in your note that you would still be interested in anything they can help you with and that you would be glad to pay any copying expenses, postage etc. Offer to provide copies of your information or copies of pictures you have etc. You never know: they might catch the genealogy bug and become your new research partner!
Next, put their birthday on your calendar and send them a card on their next birthday. It’s another way of keeping the connection going and expressing that you really do appreciate all their help. Try this service: Birthday Alarm.
Occasionally make a follow up call to check in and see how they are doing, share any new family items she’s come across recently, and ask if they have they heard or found anything else.
In this episode we cover a plethora of strategies that will give you access to loads of free genealogy records and resources. We cover:
How to follow the path of least resistance to find what you need for your genealogy research.
The best ways to find free genealogy records online.
What you need to know about the genealogy industry that will help you save money.
How you can bee-line your way to the free records that are to be found at each of the big subscription genealogy websites (Ancestry, MyHeritage and FindMyPast).
Two Google secret searches that can help you locate free genealogy resources.
How to search online to find free records offline.
A clever way to get free help with your genealogy brick wall.
Companion Video and Show Notes
This topic comes from my YouTube video series Elevenses with Lisa episode 21. You can find all the free Elevenses with Lisa videos and show notes at https://lisalouisecooke.com/elevenses.
Genealogy Gems Premium Members have exclusive access to the 5-page downloadable show notes handout in the Resources section of the Elevenses with Lisaepisode 21 show notes page here.
Premium Members also have access to all of the archived earlier episodes. To access the Elevenses with Lisa Premium Member archive, log in to your membership at https://genealogygems.com and under in the main menu under Premium go to Premium Videos and click on Elevenses with Lisa.
Elevenses with Lisa Episode 21 – Free Genealogy! Watch the video and read the full show notes here.
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Elevenses with Lisa Episode 26 Video and Show Notes
Live show air date: September 24, 2020
Join me for Elevenses with Lisa, the online video series where we take a break, visit and learn about genealogy and family history.
Newspaper Navigator is a new free online tool for finding images and photos in old newspapers at Chronicling America. It doesn’t work the way the Library of Congress website works, so in this episode I show you how to navigate the Newspaper Navigator. It’s a fun session that will have you finding new newspaper gems in no time!
About LOC Chronicling America
Chronicling America is sponsored jointly by the National Endowment for the Humanities and the Library of Congress. It features free digitized historic newspapers spanning 1789-1963.
Newspapers Contain Imagery such as:
Photos
Drawings
Maps
Cartoons
Advertisements
You may not find the newspaper that you need for your research in the Chronicling America digitized collection. In those cases, turn to the US Newspaper Directory. It catalogs newspapers published 1690-present. Click the US Newspaper Directory button on the Chronicling America website to search. The catalog will tell you where known copies of the paper can be accessed.
Uses of Newspaper Images
Most of the old newspapers featured in Chronicling America include images. And because these old images are in the public domain, they are an ideal complement to family histories.
If you are very fortunate you may find photos or images of your ancestors, their homes, or other things specifically about your family.
Newspaper images are also a wonderful source when you need a photo or image to represent an important idea or item when telling your family’s story, whether in a blog post, article, book, video, PowerPoint presentation or other medium. Example of this would include a photograph of a blacksmith shop in the 1890s in the area where your ancestor worked as a blacksmith, or an advertisement for a Sears home kit just like the one your grandfather built.
Chronicling America’s Newspaper Navigator
The Newspaper Navigatordataset currently consists of 1.5 million pieces of extracted visual content from 16,358,041 historic newspaper pages in Chronicling America.
The visual content was identified using an object detection model trained on annotations of World War 1-era Chronicling America pages, made by staff and volunteers.
This “visual content recognition model” detects the following types of content:
Photograph
Illustration
Map
Comics/Cartoon
Editorial Cartoon
Headline
Advertisement
It also includes text corresponding to the imagery, identified by Optical Character Recognition (OCR).
Searching the Newspaper Navigator
You can search all images with captions. The results will be returned in a Gallery view featuring up to 100 images per page. This results format makes it very easy to quicky browse the images.
You can also switch to List view which lists the images along with the text retrieved by OCR.
How to Find Images Faster in Old Newspapers
Run a search in Newspaper Navigator of the word baseball and then run the same search in Chronicling America. A comparison of the results highlights the between Chronicling America and Newspaper Navigator when it comes to finding images in old newspapers.
The search results returned by the Newspaper Navigator are solely focused on photos and images. This means you have a fraction of the number results to review. Another big advantage of Newspaper Navigator over Chronicling America is the size of the image. Newspaper Navigator gives you just the large image to review, while Chronicling America shows you a thumbnail of the entire page with images so small that you must click and load the page to analyze them.
Images appear much smaller at Chronicling America and require you to click through to the page for closer examination.
Start by running a keyword search. (example: Blacksmith). On the results you can filter the results by Location and Years. Because the search currently doesn’t support Boolean operators or other types of search operators, you may need to run a few different versions of the same search to get a complete picture of the potential results. We’ll talk more about search strategies in just a moment.
Once you find an image you want, click to open it. The pop-up box offers these four buttons:
Download Image – Downloads a high-resolution copy to your hard drive.
Cite this – Generates a source citation that is automatically copied to your computer clipboard. Then you can simply paste it as needed. You can also cite the dataset by including the image URL, plus a citation to the website such as “from the Library of Congress, Newspaper Navigatordataset: Extracted Visual Content from Chronicling America.” According to the website, all images are in the public domain and free to use. Learn more about Rights and Reproductions at https://chroniclingamerica.loc.gov/about/.
Learn about this newspaper – Takes you to the Chronicling America catalog listing for the newspaper from which the image comes.
View Full Issue – Takes you to the complete newspaper issue at the Chronicling America website.
Click the buttons to select the options
My Collection at Newspaper Navigator
You can gather and save collections of the newspaper images you find using Newspaper Navigator. Start by running a search. On the results page click to select the desired images, then click the Save button. This will generate a URL for that collection and copy it to your clipboard. Since Newspaper Navigator doesn’t currently allow you to log in and return to your past searches during different sessions, I suggest pasting the URL into a research log for future reference.
Train My AI Navigators at Newspaper Navigator
A unique feature of the Chronicling America Newspaper Navigator is the ability to “train” the site to search for you. It does this through machine learning.
Elevenses with Lisa Episode 26
How to Train My AI Navigator:
Run a search
Click to select desired images
Click Save to save the collection of images
Click Train My AI Navigators
Newspaper Navigator will deliver a new set of images based on your selected images. On that page, select additional images that you want by clicking toward the top (+) of the image.
Click unwanted images by clicking toward the bottom (-) of the image.
Click to select the images you don’t want the AI Newspaper Navigator to find.
Click Train My AI Navigator again
Continue adding and subtracting images as needed to further train the system
Type a name for this training session in the Name My AI Navigator The saved AI Navigator name will appear in the Select an AI Navigator column
Click Save to generate a URL for this training session and paste into your research log.
Click + New AI Navigator to create a new training session spring boarding from the first
Click Clear & Restart to start a new search
Newspaper Navigator Search Strategies
Newspaper Navigator doesn’t, as of this writing, support Boolean Operators or offer an advanced search field. Here are some strategies that can help you have more success in searching the site:
Don’t use search operators, use variations
Even a space between initials can make a difference.
Each variation has the potential to deliver a different result in newspaper images.
Search Locations
Considering how many variations there can be to a name, when searching for ancestors try searching first on the name of their town or location. If there are still quite a few results, you can then filter to only newspapers from their state. I search the town name first because an article may appear in a newspaper from a different state. In the case of my search for McMinnville, I received a small, manageable results list. Had it been large and included both McMinnville, TN and McMinnville, OR, filtering to just Oregon would be helpful.
Test your search theories
Analyze your results and try variations based on what you are learning about what Newspaper Navigator is focusing on.
Search for word strings
In testing my search theories, I learned that Newspaper Navigator did not do well with multiple words that do not appear right next to each other. Therefore, I tried to find word strings that pertained to my family that I could search for such as the name of a business: Consolidation Coal Company.
Search for Photos
Another interesting search you can run is the word Photo. On the results page filter to the state and years that apply to your research.
Use List View to Find on Page
When dealing with a large number of results, List View can help speed up the review process. List View also displays the text generated by OCR. While not perfect, it can be helpful. Use your computer’s Find on Page feature (control + F on a PC, Command + F on Mac) and type in a keyword such as a surname. This will take you instantly to all occurrences of that word in the text on the page. Click the next page and run it again.
Find images quickly by word search in the List View
Learn More About Machine Learning
In the menu click Data Archaeology to learn more about machine learning and the Newspaper Navigator project.
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Answers to Your Live Chat Questions
One of the advantages of tuning into the live broadcast of each Elevenses with Lisa show is participating in the Live Chat and asking your questions.
Bert asks: Are some newspapers only available for a fee on websites such as Ancestry Lisa’s Answer: Yes, several genealogy websites have exclusive collections of digitized old newspapers. You can usually search or browse the site for free to determine if they have newspapers from the location and time frame that you need before you make a purchase. Here are some of my favorites that I’ve had good success with:
We are compensated if you make a purchase after using our links above (at no additional cost to you.) Thank you for supporting this free show by doing so!
Christine asks: (What is the ) newspaper navigator date range? Lisa’s answer: Here’s a break down of the dates:
Chronicling America covers 1789 – 1963 (digitized newspapers) Newspaper Navigator covers 1900 – 1963 (photos in digitized newspapers) U.S. Newspaper Directory at Chronicling America covers 1690 – present (catalog, only some are digitized and those are part of Chronicling America.)
Rachel asks: I have an ancestor that was in the social pages all the time in our local newspaper in the 1800’s. I thought it would make a great book or video, any ideas on how to showcase them the best? Lisa’s answer: I love both of those ideas and I cover many more in my Premium Membership video Inspiring Ways to Captivate the Non-Genealogists in Your Life. Personally I have found that short photo books and short videos that tell one story are received the best by family members. They both offer opportunities to share and highlight items from newspapers. Learn more about quickly and easily making family history videos by watching Elevenses with Lisa episode 16. And I strongly encourage Premium Members to watch these two videos:
lagomcurt asks: Are local small-town papers included in the collection? Lisa’s answer: Yes.
June asks: When you download it ask what to save as. What is your suggestion? Lisa’s answer: I think you’ll find that JPEG is currently the only option in the Save as Type drop-down menu.
Sharon asks: Does Chronicling America have foreign language newspapers in America? Lisa’s answer: Absolutely! Searching in the language will help retrieve items.
Ohio Waisenfreund newspaper at Chronicling America
Pat asks: Does it have Irish American newspapers? Lisa’s answer: Chronicling America does have Irish American newspapers. If they were published between 1900-1963 then they will be searchable by Newspaper Navigator. I would also recommend searching all newspapers (online and offline) by clicking the U.S. Newspaper Director button at Chronicling America. Then search by ethnicity (Irish) and Material Type (online.) You will find that some are linked to other websites where they can be found online. If you see an image of a newspaper on the catalog page, then you know it is available on Chronicling America in a digital format.
Search for Irish newspapers online at US Newspaper Directory
Mark asks: Can the wash out pictures be enhance with the new MyHeritage Photo with the sharping feature and colorization to make it a better final experience with images? Lisa’s answer: Yes indeed. Because the original quality will be poor and with low dots per inch (dpi) it likely won’t improve the way an original photo would. However enhancing and coloring just takes a few seconds and definitely improves the image. Even better, it often makes the print much more readable. I use it on documents too. Click here to try MyHeritage.
Newspaper photo enhanced and colorized with MyHeritage
Kathy asks: If you do a search in English, will it find the search term(s) in newspapers that were written in German? Lisa’s answer: No. You will need to search in German to pick up on any German text. However, if the image itself is similar, My AI Navigator should pick it up.
Lucinda asks: Who is in your necklace and the photo behind you, Lisa? Lisa’s Answer: It’s my maternal grandmother’s high school graduation photo.
Please Leave a Comment or Question Below
I really want to hear from you. Did you enjoy this episode? Do you have a question? Please leave it below. You can also call and leave a voice mail at (925) 272-4021 and I just may answer it on the show!
Scandinavian genealogy records for this week pique the interest of researchers all over the world. Large collections of records for Sweden and Finland are among the list of new and updated genealogical records. Other collections include records for London, Ireland, and the United States. Oh! One last thing. We’ve added a Google search strategy you won’t want to miss!
Sweden – Church Records
FamilySearch recently updated a collection of church records for Sweden titled “Sweden, Gävleborg Church Records, 1616-1908; index 1671-1860,” this week. The collection includes church records from the county of Gävleborg. These church records include clerical surveys; registers of birth, marriages, and deaths; move-in and move-out lists; confirmations; and church accounts.
The digital images span the years of 1616-1908, however the records that are searchable by index (at this time) only include the years between 1671 and 1860. When browsing through the digital images that have not been indexed, you will want to search by parish, then by record type, and lastly, the volume and year.
Finland – Church Records
MyHeritage has published an impressive collection of 33 million Finnish historical records! This collection of church census books and pre-confirmation books were kept by the Lutheran Church in Finland. The reason these records are so important is that the Lutheran Church was the state religion for hundreds of years. Because of that, the church records essentially cover the entire population of Finland.
In rural areas, the church book records are organized by village, farm, and household. Within the cities these records were organized by quarter or street.
It is important for researchers to realize that Finland was part of Sweden until 1809. Church census records and pre-confirmation records were consequently written in Swedish until the mid-to-late 1800s. Don’t forget – FamilySearch wiki will give you a language cheat-sheet so you can get help with translating!
United Kingdom – London – Post Office Directories
London Post Office Directories 1842, 1851 and 1861, a browse only database at this time, is now available at Findmypast. You can browse over 1.5 million records from three London Post Office Directories. These directories include lists of traders, bankers, people employed by the crown, lawyers, and other officials. Though not indexed, they list names alphabetically by surname. You may be able to find your ancestor’s occupation, business address, or even their home address!
United Kingdom – Westminster
This collection from Westminster, Poor Law and Parish Administration includes over 1.7 million records. The parish administration was over several commissions and these records include bastardy papers, admissions, examinations, pauper records, valuations, and work house records.
Because there are so many different types of records in this collection, the amount of genealogically valued data will vary. Transcripts and digital images of the original documents are provided and can be searched by name, year, place, and record type.
Ireland – General Register Office Records
Irish Genealogy.ie has just released millions of personal records online for free! Births, marriages, and deaths are from the General Register Office. The expanded database includes the Birth Records Indexes from 1864 to 1914, the Marriage Records Indexes from 1845 (1864 for Roman Catholic Marriages) to 1939, and the Death Records Indexes from 1864 to 1964. To search these records, click here. You will find them under the Civil Records menu heading.
United States – New York City, Philadelphia, & Washington D.C. Newspapers
18th-century newspapers from three early capitals of the U.S. are new on the Chronicling America website. Browse through these digital newspapers for information about your ancestors. Nearly 15,000 pages have been added from The Gazette of the United States (New York, N.Y. and Philadelphia, Pa., 1789-1801), the National Gazette (Philadelphia, Pa., 1791-1793), and the National Intelligencer (Washington, D.C. 1800-1809). For even more information on how to boost your genealogy success using newspapers, check out Lisa’s book, “How to Find Your Family History in Newspapers,” in a digital e-book or traditional book form.
More Gems on Scandinavian Genealogy Records
Our Genealogy Google Guru Lisa Louise Cooke has a few more ideas for gaining access to more records and information about your Scandinavian ancestors. Here’s what Lisa says:
“You’ve probably already tried searching with Google to find more on your ancestors. But have you searched in Swedish, Finnish, or Norwegian? Start by going to Google Translate and entering your search query in English.
Google Translate will detect that you have typed in English. You’ll need to select the desired language from the drop-down menu in the box on the right. Above, I’ve selected Swedish. Google Translate has now translated my query. Highlight and copy the translated text.
Next, go to the Swedish version of Google, which you’ll find at https://www.google.se/. Paste the translation in the search box. I’ve changed “Otter” back to the actual name of the town “Otterstad,” because I didn’t need that to be translated! Here are my search results:
Notice, each webpage search result has a link you can click to “Translate this page.” Click it and you’ll go to that page, but it will appear in English!
I’m thrilled to see my husband’s great-great-grandfather’s name in this bottom result. I’m off to work on this family…have fun with Google Translate and the Scandinavian Googles!” – Lisa
Isn’t that an awesome search strategy?! This is exactly the kind of outside-the-box thinking Lisa is known for which she covers more in-depth in her book The Genealogist’s Google Toolbox Second Edition. In fact, there’s an entire chapter in the book about how to use Google Translate in exciting, innovative ways for genealogy.
Here are the links Lisa sent me for the various Scandinavian Googles: