“I Lost My Photos on My Phone!!” Here’s What You Need to Do
Using your mobile device for genealogy is a great idea, but with that convenience takes some additional know-how. Back-up your mobile device images in a few simple steps and you’ll never say, “I lost my photos on my phone!”
“I lost my photos on my phone!!”
This is NOT what you want to hear from a dear friend who is also a genealogist. So my heart sank when Genealogy Gems Contributor Amie Tennant’s email dropped into my inbox.
Amie wrote:
“I spent 6 hours researching at a cemetery and archives in a far away location. You won’t believe this, but when I got home I realized my smartphone wasn’t working. I had taken all the tombstone images with it, all the document copies were made with it, all my notes were on it. And I hadn’t even had time to back it up.”
That’s the problem, unless you back up as you go, you can’t be sure that just an hour later it won’t all be gone. These days you’re more likely to snap photos of records with your phone than a camera. But with that convenience comes the need for a new game plan to keep those precious images safe.
Back-up Your Mobile Device Images: The Plan
I put together an immediate email to Amie with a restoration and preservation game plan. If, like Amie, you are using your smartphone and mobile devices more and more, you’ll want to put this plan into place too.
First, I advised Amie to visit her phone store (for example, The Apple Store if you have an iPhone) and see if they could retrieve the lost photos and data. You never know unless you ask!

Image of Amie’s 4th great-grandfather she was able to retrieve.
Next, it’s important to consider automatic back-up options. Automatic back-ups are great, which is why I love BackBlaze. But BackBlaze is back up for your computer. The BackBlaze app on your phone only gives you access to those computer files, and doesn’t back up your phone.
One option is to back-up manually as you go. In other words, as soon as you snap that image of a record, save it to a Cloud storage service such as Google Drive or Dropbox. You could even activate Cloud back-up so that it happens automatically, though with the size of image files, you would likely need a paid subscription service to allow for adequate storage space. However, if you are going to continue to use your phone as a genealogy tool, it may be well worth the investment. Let’s look more closely at these two options:
Free Manual Option: If cost is an issue, you can save your photos to a free Dropbox account at the time you take the photo, and then move to more permanent storage on your computer at a later time.
1. Take the photograph
2. Tap the photo in my iPhone’s Photos app
3. Tap Edit and do a quick edit to clean it up (improve contrast, rotate so that it is right side up, crop to get as close-up as possible)
4. Tap Done to close the editor
5. Tap the Share icon and tap Save to Dropbox
6. Select the folder in Dropbox where I want to save the image and tap Save
However, it would definitely be faster and simpler to have your phone automatically backing up to the Cloud.
Low Cost Automatic Option: If your phone is going to be one of your genealogy tools, then automatic cloud back-up may be worth the low cost of around a dollar a month.
Personally, I am not a fan of iCloud even though I have an iPhone. I just don’t find it very user friendly to work with. Setting up your photos and videos to automatically back up to your Google Photos library via Google Drive is another option. Again, since photos and videos do take up a lot of space you’ll likely need to invest in a low cost monthly storage plan. Click here to learn more, or Google search Google Drive Plan Cost (or substitue the name of the service you are considering) for current plans.
Bottom line: There are several Cloud services available for our smartphones and mobile devices, so there’s sure to be one that’s right for you. Where ever your images find their final resting place, make sure it has Cloud back-up.
Amie’s Response to the Plan
I quickly sent the plan to Amie. She responded by saying:
“Thank you, Lisa! It was devastating. You were right, a nice man at the phone store was able to restore them! But, I don’t ever want to have this happen again. When I set up my new phone, a Samsung Android, I noticed a setting that said something like “automatic save to Google drive” and it would sync your images. So I clicked it “on” but now I can’t find where I did that! Any ideas?”
Troubleshooting Backing-up Your Mobile Device
When people shoot me a question, my usual response is “Just Google it!” I Googled Automatic backup of android phone and got several great hits on the results list.
One article on Android Fact.com was particularly helpful. (Read the full article here.) Remember, it can get pretty expensive to be instantly uploading images with your cell phone carrier. I suggest clicking Wi-Fi Only to ensure that uploading only takes place when you are connected to Wi-Fi.
I regularly emphasize backing up important documents that live on your computer. But let’s face it: If you have a smartphone, it would be oh, so sad to have to say “I lost my photos on my phone!” So don’t wait—back up your smartphone or mobile device today.
Another Tip for Using Smartphones for Genealogy
Here’s a another mobile computing tip my book Mobile Genealogy: How to Use Your Tablet and Smartphone for Family History Research.
Smartphones and other mobile devices offer a plethora of editing tools. It is well worth the investment of a few extra seconds to clean up and maximize images as you go. This is particularly true of records that need to be clear for future reference or printing.
Try applying a filter to your images for maximum readability. I like the Noir filter in my iPhone’s Photos app editor.
More Gems on Using Mobile Devices for Genealogy
How to Use Your Mobile Device for Genealogy: Free Video!
3 Tips for Getting the Most Out of Your Mobile Device
New Records at the Genealogy Giants Websites
Enjoy millions of new records from the ‘Genealogy Giants’ websites this week: Ancestry, FamilySearch, Findmypast, and MyHeritage! New collections are now available for England, Ireland, the Netherlands, and Denmark. Also new are two collections of WWII Holocaust records.
England Records at Findmypast & Ancestry
A massive amount of new records at the ‘Genealogy Giants’ websites were published this week. First up are millions of new English records collections. We’ll start with Findmypast’s new databases:
Surrey, England
- Lay Subsidies 1524-1645: early taxation records from the Tudor and Jacobean periods.
- Court Cases 1391-1835: The records contain cases from four courts and will give you the necessary references for accessing the original records in The National Archives.
- Wills & Probate Index, 1470-1856: The area covered includes the old county of Surrey in the southeast of England, which contains parts of South London.
British Army Records
- Commonwealth War Graves Commission Debt Of Honour: Transcripts will reveal when your ancestor died, their rank, regiment service number, and age at death.
- British Armed Forces, Roman Catholic Registers: The registers comprise records for the British Army, Royal Air Force, and Royal Navy stationed at home and abroad between 1836 and 1975. You can also browse the original registers for this collection.
- British Army Lists 1839-1946: Includes details such as birth date, rank, and unit. You may also browse by year and title.
- East Surrey Regiment 1899-1919: Spanning the Boer War and the First World War, this index may reveal rank, regiment, and battalion, as well as whether your ancestor was wounded or received a medal.
- Railwaymen Died in The Great War: This index of records comes from the National Railway Museum website and may contain details of your ancestor’s pre-war career, military service, and death.
Next, we head to Ancestry for even more new English record collections.
- University of London Student Records, 1836-1945
Records from the third oldest university in England, including students who attended other institutions and took University of London examinations as external students. (see image right for one of their most famous students!)
- Dreadnought Seamen’s Hospital Admissions and Discharges, 1826-1930: This collection comes from the National Maritime Museum, Greenwich, England.
- Berkshire Electoral Registers, 1840-1965: This database contains yearly registers listing names and residences of people in Berkshire, who were eligible to vote in elections. These year-by-year registers can possibly also reveal a bit about property they owned.
- Suffolk Extracted Church of England Parish Records, 1538-1850: The records include baptisms/christenings, burials, marriages, tombstone inscriptions, obituaries, tax lists, wills, and other miscellaneous types of records.
- UK Absent Voter Lists, 1918-1925, 1939: The Absent Voter Lists record the civilian address of the absent voter, but more importantly, they give service numbers and regimental details.
Lastly, FamilySearch has a new collection of Essex Parish Registers, 1538-1997. This collection contains christening, marriage, and burial entries.
Ireland – Findmypast
New at Findmypast for Ireland are British Army, Irish Regimental Enlistment Registers 1877-1924. This collection has enlistment registers from five Irish regiments serving in the British Army. The regiments included in these records are Connaught Rangers, Leinster Regiment, Royal Dunlin Fusiliers, Royal Irish Regiment, and Royal Munster Fusiliers.
A new Irish newspaper title has also been added at Findmypast: the Carrickfergus Advertiser 1884 – 1919. The collection currently contains over 1,300 issues and will be updated further in the future.
Netherlands Public Records at FamilySearch
New at FamilySearch: Netherlands Archival Indexes, Public Records. This collection contains nearly 3 million records that cover events like population registration, emigration and immigration, military enrollment and more.
Denmark – 1930 Census Free at FamilySearch
The Denmark Census, 1930 is now available for free at FamilySearch! “Commonly indexed fields include principle name, locality data, gender, marital status, and relationship to head of household.” The images and index were provided in partnership with MyHeritage.
World War II Holocaust Records and MyHeritage and Ancestry
New at MyHeritage are Auschwitz Death Certificates, 1941-1943. Information listed includes name, birth date, death date, birthplace, residence, and religion. The information originates from the Auschwitz Sterbebücher (Death Books).
Ancestry also has a new collection of Romania select Holocaust Records 1940-1945 (USHMM). This collection is primarily in Romanian, but may also be in Hungarian. It was indexed by World Memory Project contributors from the digitized holdings of the United States Holocaust Memorial Museum.
Get the most out of the top genealogy records websites
“Which genealogy records membership website should I use?” It’s one of the most-asked questions in genealogy. There are so many features on each site–and an apples-to-apples comparison is laden with challenges. But Genealogy Gems Contributing Editor Sunny Morton has the answers for you in the jammed-packed Genealogy Giants cheat sheet. Use it to quickly and easily compare all of the most important features of the four biggest international genealogy records membership websites: Ancestry.com, FamilySearch.org, Findmypast.com, and MyHeritage.com. Then consult it every time your research budget, needs or goals change. Tables, bulleted lists, and graphics make this guide as easy to use as it is informative. Click here to learn more and grab your copy.
Disclosure: This article contains affiliate links and Genealogy Gems will be compensated if you make a purchase after clicking on these links (at no additional cost to you). Thank you for supporting the free Genealogy Gems podcast and blog!
New Canadian Genealogy Vital Records & 1851 Census Online
Featured this week are new records for Canada, including the 1851 Canada Census, and BMD for Saskatchewan and Manitoba. Other records include new Irish collections, updated New Zealand birth, marriage, and death collections, new marriage record collections for England, and the launch of the New York State Death Index.
Canadian Genealogy: New Online
Ancestry.com has new collections for Saskatchewan, Canada available online now. These collections include Cemetery Transcripts (1850-1994) and Catholic Baptisms, Marriages, and Burials (1867-1932). These collections are both also available on MyHeritage.

Claire Banton, Library and Archives Canada (LAC)
Also at Ancestry this week are new records for Manitoba, Canada. You can search Baptisms, Marriages, and Burials (1834-1959), and keep in mind that some of the records in this collection pre-date Manitoba’s creation as a province, and, as a result, are from locations that do not exist in present-day Manitoba. Some records may also appear in French. You can also explore Manitoba Census Indexes (1832-1856 & 1870).
The 1851 Canada Census is available now at Findmypast. It contains over 1.3 million records and images for Canada West (Ontario) and Canada East (Quebec), New Brunswick, and Nova Scotia. This collection is also available at MyHeritage, as well as at the Library and Archives Canada (though their search tools may not be quite as robust).
For fabulous quick tips on Canadian research, take a listen to Lisa’s interview with Claire Banton of the Library and Archives Canada (LAC). Available free on the Genealogy Gems Podcast episode #199.
Irish Military & Bank Records
County Cork. A new database of Irish soldiers is now available online: Deserters, acts of heroism, and IRA murders unearthed. According to the site: “The details of some 2,187 people – soldiers and their families – recorded mainly in the registers of Ballincollig Garrison Chapel have been recovered using the registers of baptisms, marriages and burials between 1810 and 1922 now in the safe custody of the RCB Library, and further research using a variety of additional resources have further unlocked their hidden stories.”

Snippet from a detailed spreadsheet containing information on the 2,187 soldiers and their families recorded in the registers of Ballincollig Garrison Chapel.
Newstalk. The Central Bank of Ireland opens its archives up to the public, including an online catalog. According to a recent article: “The bank says the archives can now be used for public research purposes for the first time. They include a range of materials created and acquired by the bank – such as objects, documents, and ledgers dating from 1786 to 1986.” All materials are open to the public in a dedicated research room, and an online catalog is available to determine what materials may be of interest.
Updated New Zealand Collections
Thousands of records have been added to Findmypast’s collection for New Zealand. Updates include 19,000 added to the Birth Index 1848 onward, 10,000 records added to the Marriage Index 1854 onward, and over 32,000 records added to the Death Index 1848 onward.
British Marriage Records: New Online
It’s wedding bells for Britain! Findmypast has a new collection of Oxfordshire Marriage Bonds 1634-1849 with over 46,000 records. You can also browse the new British Marriage Licenses 1446-1837 collection, where 15 English counties are represented including London, Lancashire, Suffolk, Exeter, Lincoln, Yorkshire, and more. Lastly, explore the thousands of Fleet marriages in Findmypast’s new collection of England Clandestine Marriages 1667-1754 of over 42,000 records.
United States: Newspapers & More
New York. Ancestry.com has just launched a collection of New York State death indexes 1880 to 1956. Ancestry says that “the collection includes more than 5 million names of people who died in New York State.” This death index is available online elsewhere for free, but Ancestry subscribers will appreciate the convenience of searching it on the site.
Colorado. Colorado Virtual Library: “The Colorado Historic Newspapers Collection recently added four new titles; the Brush Lariat (1884-1885), the Morgan County Republican (1912-1920), the Louisville Times (1942-2007), and the Whitehorn News (1897-1907). These four new titles, added by a longtime CHNC partner and two new partners, join 205 titles of historic Colorado newspapers.”
Florida. The Greater North Miami Historical Society had a collection of historical images. Its historical collection dates back to the 1930s and includes over 4,000 negatives, photographs, and other items. *Only a fraction of the material has been put online and the project continues.
Newspapers (Seattle, WA, Boston, MA, & Washington D.C.)
Accessible Archives has announced the completion of additional titles in its African American Newspapers and Women’s Suffrage collections. The five newspapers are now fully imaged and searchable. These tiles range from mid-19th century to early 20th century.
Disclosure: This post contains affiliate links and Genealogy Gems will be compensated if you make a purchase after clicking on these links (at no additional cost to you). Thank you for supporting Genealogy Gems!