Show Notes: When you find family history information online you MUST make every effort to find the original genealogy record so that your family tree will be accurate! There are 5 reasons to find original records. I’ll explain what they are, and what to look for so that you get the most information possible for your family tree.
If you’re a genealogy beginner, this video will help you avoid a lot of problems. And if you’re an advanced genealogist, now is the time to fix things.
Records come in many forms. Many genealogy websites consider that each name that appears on a document is a “record” when they’re counting records. So, when you hear that 10 million records have been added to a website, it doesn’t necessarily mean that 10 million genealogical documents have been added. It oftentimes means that that’s the number of names that they’ve added.
One document could have a lot of names. In the case of a death certificate, it could have the name of the deceased, the name of the spouse, the name of the informant, and the names of the parents. Each one of those gets counted as a record.
Recently, MyHeritage announced they’ve added 78 million new records to their website. However, many of these records are simply transcriptions, they’re extracting the information from whatever the original source was. That information becomes searchable, and that’s terrific because they are great clues. So, sometimes when you go and look at the records themselves, it turns out that record really is just a transcription. There is no digital record to look at.
Sometimes the website doesn’t even tell you what the original record was. There will be clues, though. You can use those clues and run a search on those words. So, if it talks about a particular location, or type of record, or the name of the record, you could start searching online and find out where are those original records are actually held. Sometimes they are on another genealogy website. But a lot of times, and I’ve seen this more recently, they are publicly available records, oftentimes from governmental agencies. Very recently, we’ve been seeing more recent records that are just selected text. They may be records for people who just passed away a year or two ago.
There are a wide range of places where these types of records can come from. But if that genealogy website got its hands on the record, chances are you could too. And it’s really important to do that.
#2 What’s important to you might not have been prioritized for indexing.
The indexer is a person, or perhaps even an artificial intelligence machine, who has gone through the documents and extracted information and provided it in text form. Sometimes when you search on a genealogy website, all you’re getting is just that typed text, that transcription, of some of the key data from the original document.
I’ll tell you about one example in my family. I was looking at a 2x great grandmother back in Germany. Her name was Louise Leckzyk. She’s listed as Louise Nikolowski in the Ancestry record hint. Technically, that’s true, she was Louise Nikolowski at the time of the birth of her child. But if you pull up the original record, what you discover is she’s not listed as Louise Nikolowski on the record. She’s listed with her maiden name, which was usually the case in those old German church records. So that’s huge. We’ve talked about how challenging it can be to find maiden names here on the Genealogy Gems channel. So, we don’t want to miss any opportunity to get one. But if we had taken this record hint at face value, and just extracted that information, put it in our database, or attached it to our online family tree, and never looked at the original document, we would have completely missed her maiden name. And that maiden name is the key to finding the next generation, her parents.
#3 Not all information on a record is indexed.
It’s very common for large portions of information on a document not to be indexed. Here’s the reason for that: Indexing costs money. When a genealogy company takes a look at a new record collection they have some hard decisions to make. They have to decide which fields of information will be included in the indexing. Oftentimes, there will be several columns, as in a church record or a census record. The 1950 census was an example of this. There’s so much data that the company has to look at that and say, what do we think would be of the most value to our users? They then index those fields. They’ve got to pay to not only have them indexed, but potentially also reviewed human eyes, or AI. That all costs money.
So, there will inevitably be information that gets left off the index. That means that when you search the website you’re going to see the record result, and it can give you the impression that that is the complete record. But very often, it’s not the complete record. Tracking down and taking a look at the original digital scan of the record is the only way to know.
It’s possible that the records have not been digitally scanned. In the case of public government records, that information may have been typed into a database, not extracted from a digital image. There may not be a digital scanned image. It may be very possible that the only original is sitting in a courthouse or church basement somewhere. It’s also possible that the digital images are only available on a subscription website that you don’t subscribe to.
We need to do our best to try to track down the original document and take a look at it to see if there’s anything else that’s of value to us in our research that the indexers or the company just didn’t pick up on or didn’t spend the money to index.
#4 Different websites potentially have different digital scans of the same record.
Websites sometimes collaborate on acquiring and indexing records. In those cases, they might be working with the same digital images. But oftentimes, they create their own digital scans. That means that a record may be darker or lighter, or sharper or blurrier from one website to the next. So while you found the record on one website, another might have a copy that’s much easier to read.
Digital scanning has also come a long way over the years. Many genealogy sites now are looking at some of the earlier scans they did. They’re realizing that some are pretty low quality by today’s standards. They might determine that it’s worth going back and rescanning the record collection. This happened with some of the earliest census records that were digitized many years ago. It makes a lot of sense, because a lot of time has passed, and technology has certainly changed.
So even though you found information many years ago, it might be worth taking a second look if you have any questions about what’s on that document. You may find that that record is actually a newly digitized image on the same website, or you might find that it’s also available somewhere else.
A lot of the partnerships out there are with FamilySearch which is free. So, while you may have a paid subscription to a site like Ancestry or MyHeritage, if there’s anything that you’re questionable on, or you didn’t actually see the original document from one of those paid websites, head to FamilySearch.org. Run a search and see if they happen to have the digitized images. There’s a good chance they might, and it’s worth taking a look.
Sometimes the genealogy website will have tools that allow you to get a better look at the digitized document. Ancestry is a great example of this. On the digitized image page click the tool icon to open the Tools menu. One of my favorite tools is “Invert colors”. Click that button, and it will turn it into a negative image. Sometimes this allows words to pop out in a way that they were not as clearly visible in the normal view.
I downloaded a digital scan from a website several years ago, and it was hard to decipher. I did some searching and was able to find a clearer copy on another website.
#5 You can verify that the words were indexed accurately.
Reviewing a scan of the entire document provides you with a lot of examples of the handwriting of the person who made the entry. If you have any doubt about words or spelling, making comparisons with other entries can be extremely helpful.
When I first looked at a baptismal record of my 2x great grandmother’s son, I thought her surname was Lekcyzk. However, after seeing a different digital scan, I started to question that. Having the original record allows me to review the handwriting of the person who wrote these records. Comparing the handwriting of other entries on the page helped me determine that the swish at the top is the dotting of an eye that just had a bit more flourish. I also reconfirmed that the Z in the name is definitely a Z by comparing it to other Zs on the page.
Bonus Reason: You may have missed the second page.
Some records have more than one page, and it’s easy to miss them. If the indexer took information primarily off of the first page, it may not be obvious when you look at that page, that in fact, it’s a two-page (or more) document. More pages potentially means more valuable information!
It’s also possible that if you downloaded a document years ago when you first started doing genealogy, you might have missed the additional pages. Now that you’re a more experienced researcher, it would be worth going back and looking at particular types of records that are prone to having second pages. Examples of this are:
census records,
passenger list,
passport records,
criminal records,
and probate records.
If you have single page records that fall in one of these categories saved to your computer, you might want to go back and do another search for them and check the images that come before and after that page to see if there are more gems to be found.
I hope I’ve convinced you to always make the effort to obtain and review original records for the information that you find while doing genealogy research online.
I’ll bet there’s even more reasons to do this, so I’m counting on you. Please leave a comment and let me know what you’ve found following these 5 reasons, and any additional reasons that you have.
Even if you don’t use Snagit, or if you’re a newbie or still deciding whether you want to use it, this video will give you tangible examples of what it can do for you. If you are already using Snagit, this session will definitely take your skills to the next level.
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What You’ll Learn in this Episode
In Elevenses with Lisa episode 66 Lisa Louise Cooke will discuss how to use Snagit:
for problem-solving, such as errors in your Ancestry family tree
Elevenses with Lisa episode 61 was a tutorial for beginners on how to use Snagit, and specifically how I use it for genealogy. I think it really resonated with genealogists because accurately and completely capturing the family information that we’re finding is absolutely essential for good source documentation. It’s one of the most important things we do as genealogists.
So, this video is sort of a “Part 2” session where we dig into more ways to use this amazing screen capture tool and I answer some of your most pressing questions.
Even if you use a different snipping tool, I’m going to give you tangible examples of how you can clip more effectively.
I received the following email from Anne W.: “I very much enjoyed your recent Elevenses with Lisa episode on how to use Snagit. I love the screen clipper on my Mac but this does so much more. I used your link to purchase Snagit and I have found the tutorials very helpful as I figure out how to use it on my Mac with my files. The first thing I did was go back to several newspaper pages I clipped recently in chunks and used Snagit to capture the whole page. It worked like magic! I would love to see another episode about the features of Snagit. Thank you for your regular and premium podcasts. I listen to both regularly. I have learned so much that I can apply to my genealogy research.”
Oh I love hearing how you’re using what we talk about here at Genealogy Gems! And yes, Snagit is fantastic for clipping those squirrely newspaper pages, and so much more!
Let’s get started – I’m excited to show you 5 more problem-solving screen capture projects that you can do with Snagit, and then we’ll wrap up with answers to your Snagit questions.
Using Snagit for Problem Solving
Bill in San Antonio, TX wrote me last week and told me about a problem that he was having with his online family tree at Ancestry It turns out that some ancestors had duplicate profiles. He didn’t put them there. He asked Ancestry about it but was getting what he called “boiler plate” answers that didn’t solve the problem.
In situations where you’re trying to communicate a complicated problem to someone else, or you’re just trying to work through it yourself, it can really help to visualize the problem, and Snagit can help you do that very effectively.
Bill says: “I am seeing duplicate FACTS in profiles of siblings, parents, and children of a person and cannot figure out where they originate. I go to the profile which seems to be generating duplicate information, but it is not there.”
As I read through all the details that he wrote up about the problem, I found myself getting confused. I asked his for access to his family tree so I could take a look and he wrote back
Bill went on to say, “The duplications I see are all in my tree. I have reviewed each of them to be certain that the data is not coming from a profile, even though it appears in duplicated form elsewhere.
Here is a screenshot of one such issue, showing two siblings with repeated data. Note that in each case, the birth location is slightly different, as in “Texas” vs. “Concho County, Texas”.
Ancestry Profile – problem of duplication
Bill had annotated his screen clipping to help me zero in on the problem. “(I used SnagIt for the screenshot — thanks for suggesting it!) I see this issue in other profiles, so your suggestions for solving it will be useful in other parts of the tree.”
Here are just three examples of ways you can highlight or call out an item in an image:
Lines
Highlighter
Shape (set to transparent center, red outline)
Styles
After you select and customization a style (such as a red outline shape) you will see that Snagit provides a “ghost” version of it in your list. It’s greyed out and ready to add. Simply click the plus sign to add the style to a theme. There are several themes available and you can create new themes.
Favorites
I like to make it even faster to find the styles I use the most by adding them to my Favorites. It’s super easy to do. Just click the star on the style. You’ll find your Favorites in the star menu at the top of the screen.
As a side note, I do think this is a bug in Ancestry’s system. I recommended that he do the following to zero in on the problem:
Search the tree – is the person duplicated in the pedigree view somewhere. Answer: No.
Check the URLs – Are the tree and person numbers in the URLs the same for each “Fact”? Answer: Yes.
Again, you can use Snagit to help work through things like this. Here’s how to see if you’re indeed looking at the same person: Right-click on each ancestor profile to open it in a new tab so you can compare and capture them. In this case it was Willie (the ancestor) and James and the duplicate of James. Each will have a URL address in your browser bar that will end in person/420009496764/facts. The number in red is the unique number for that person.
Had the tree number or person numbers been different, that would be the likely source of the problem. However, in Bill’s case, they are the same, so that’s more evidence that it’s a bug in Ancestry’s displaying of the information.
After screen capturing each profile they can be combined into one step-by-step document that can then be shared.
How to Combine Captured Images with Snagit
Click on the first image in the tray at the bottom of the page.
Hold down your shift key and click the last image. (If you need to pick from the tray, hold down the Control key on your keyboard and click each desired image.)
Right-click on the selected images and click Combine in Template – or – at the top of the screen click Create and select Image from Template – or – Press Control + Alt + Con your keyboard.
Select the desired page layout. Custom Steps or Steps Portrait.
Click the Next button.
Give your document a title, captions, etc.
Click the Combine button.
Remove steps if desired, add annotations, etc. as desired.
The combined image can then be saved to your computer and shared such as by email.
My guess is that at some point Bill viewed someone else’s tree or a hint that included this conflicting information, or he may have attached a record that had conflicting information, or rejected information from a record. In any case, some sort of action may have gotten “stuck” in the virtual stratosphere. The system has hung on to something it should not have. Bill says he’s finding more instances of this happening in the same tree, so it definitely needs to be addressed. It would be a shame to keep adding to the tree only to have that glitch continue to duplicate itself in other profiles.
I suggested looking through the records he has attached to James Kalloup Sparks to see if any of the attached records mention Concho, TX as his birthplace. I doubt there is one, but if there is, it is likely somehow linked to the problem.
It’s very odd that on Willie’s profile it shows James Kalloup Sparks’ birthplace as Concho in the duplication, but when you click that profile it doesn’t say Concho. It’s must surely be an Ancestry glitch.
If it were me, I would try downloading your tree and then creating a second tree by uploading it and seeing if the error still occurs. Here’s the Ancestry Help page.
Also, if by chance Bill was syncing his Ancestry online tree with genealogy software on his computer, there’s a possibility that could cause the problem.
Annotations
Questions from Kelly: “Hi Lisa!, I would LOVE for you to create a very simple tutorial for adding in arrows and any text in “bubbles or boxes”. I have tried to do this and am missing something – I just LOVE Snagit but I am so technically challenged and would love to not become so annoyed when I am missing the simplest of steps.”
The most important thing to remember as you use annotations like text bubbles, shapes and text is you must select what you are working on. The font, color, sizing and other formatting features can be applied to every kind of annotation. You must select the item before applying the formatting.
If you’re ever confused about what “mode” you’re in, look at the top of the screen and note which tab is selected. In the example below, we are in “Shape” mode.
And if you try and try to make a change to an annotation and nothing seems to happen, you probably haven’t selected it. Click on the item to select it before attempting to make any changes.
If you want to move a item such as a shape or a selection of text, again you will need to click it to select it. You should see the “Move” selector handle that looks like this:
If you don’t or you’re having trouble, click “Move” in the toolbar at the top of the screen and then click on the item.
Most of the time if working with annotations or formatting them is presenting a challenge, it’s because the item hasn’t been properly selected before you begin.
Using Snagit to Capture Unique Sources
Many of the most popular genealogy records websites offer a hinting feature that suggests records to you based on the information in your online family tree. Many of those “records” are quite unique. I recently came across a Photo Hint at Ancestry that was a screen capture of a story in a public Facebook group of the descendants of a particular couple. It was interesting information but I didn’t really want everything that was captured in the image. I used Snagit to capture and then edit the image the way I wanted it so I could then save it to my computer. This included erasing or removing unwanted areas. The following Snagit features can help you accomplish this easily:
Select and delete
Shapes recolored to match the background
The Eraser tool under the More menu in the toolbar
Answers to Your Questions about Snagit
Answers to your questions from episode 61 which was my beginning tutorial on Snagit. If you haven’t used it before stick with us in this video to see all the cool things it can do and then go back and watch that episode which is perfect for beginners.
Pat M.: Will OCR work for non-English newspapers? Answer: Snagit doesn’t translate, but the OCR will Grab non-English text. Learn more here. You can then copy and paste it into Google Translate.
SHB: Don’t see Evernote on the list, how easy is it to save to EN? Answer: If you have Evernote installed on your computer you should see it in the Share list. You can also download Evernote to add it as a Share destination. In fact, there are loads of programs you can download.
Cyndy B.: Are all these features in older versions? Answer: No, like all software, each version introduces additional features.
SHB: Curious about printing… if you print a long article, will it print out readable? Answer: Yes! You can set the resolution. And use Print Preview to make adjustments so it prints exactly the way you want it.
CA Sanders: if I bring a photo into Snagit and work with it will save IN Snagit, not in my original placement…so I would have to “save” or “move” to the folder it was in to begin with my changes. Answer: After making your edits, use File > Save As to save it in the desired format to the desired location on your computer hard drive. You can also save it to replace the original if that’s your goal.
B Latham: How do we keep the SnagIt program up to date? It sounds as if other viewers here are saying they purchased the program a few years ago and may be outdated. Isn’t there a way to keep it up to date? Answer: Yes, you can buy a maintenance plant that will include future updates at a reduced fee. Use our link and discount code, and the option will be available at checkout.
Barbara C.: For 2 different laptops, would we need to purchase Snagit twice? Answer: TechSmith software is licensedper user, so how many computers can I install it on?
Each user may install and use one copy of the software product on up to two computers for their sole use, provided only one computer is in use at any given time. This includes home and work, or a laptop and desktop.
Use Our Exclusive Code to Save 15%!
Here’s our link for purchasing your copy of Snagit (screen clipping tool) Thank you for using our link. Use coupon code: GENE15 (We will be compensated at no additional cost to you, which makes the free Elevenses with Lisa show and notes possible.)
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