Solutions for Broken Website Links

Every genealogist has experienced the frustration of clicking on a link and discovering that the page is gone or the resource is now defunct. Things change rapidly as technology evolves, so it’s a problem that isn’t going away any time soon.

Genealogy Gems Podcast listeners often ask what to do when they run across a broken or defunct website in the show notes of older episodes of The Genealogy Gems Podcast. I’ve got answers for you today that can help you get back on track whenever this happens to you. 

broken genealogy website links solutions

I received this email from a listener of the free Genealogy Gems Podcast, and it’s one I’ve received from lots of listeners and genealogists alike:

“As one of your podcast listeners who is working my way through past episodes, I am running into a bit of frustration that I am wondering if you, on someone else reading this, can help me on. I have tried to get to a couple of websites that guests of yours mentioned, with no success. (I’m listening to episodes from) 2010, where I am at now, (and that) may not be all that long ago for many, but it is an eon in internet terms.

Are you, or anybody else reading this, aware of any person or site tracking genealogy related websites that records/posts notations of name changes, buy-outs by other service providers, or just plain disappearances? You might have mentioned some in the interim, but I’m still a hundred episodes in arrears.”

That’s the wonderful thing about podcasts, you can listen when the episode is published or even a decade later. That’s because podcasts, unlike radio shows, are recordings that you can access whenever it’s convenient for you. But my listener is correct, things change quickly online, and that includes website links I refer to in the show notes web pages of older episodes.

How to Find Information When a Website has Disappeared

I love hearing that listeners are enjoying the free Genealogy Gems Podcast archive. We hear over and over that our listeners pick up something new each time they listen. However, I completely understand the frustration of encountering defunct websites and resources. What a bother they are!

Unfortunately with the speed at which online information changes, it’s just about as impossible to keep years of web content current (while still producing new content) as it is finding a genealogy record that burned in a courthouse fire!

The good news is that with a little persistence, you can probably locate where a source has moved to or find alternatives that may provide the same function. Paying attention to clues and details around the original source itself can lead you to alternatives that can accomplish the same goals or provide the same or similar information. And of course, tracking down information that’s gone missing is certainly a valuable skill in all areas of genealogy!

Here are a few great strategies to help you find information when a website has disappeared:

1. The Wayback Machine Can Find Defunct Sites

1) If you run across a link to a now defunct site, copy the website link. Next, go to the Internet Archive at https://web.archive.org and paste the web address that you copied into the Wayback Machine search field. Press enter on your keyboard to run the search on that address. You may very likely be able to retrieve a screenshot of the page.

Internet Archive Wayback Machine

If you’ve been researching your family history for several years, you’ll probably recognize the screenshot of World Vital Records (below) at the Wayback Machine.

wayback-machine-result

You may not gain access to everything that was there originally, but you’ll very likely glean clues that you can use to find the information you seek on another website using a Google search.

One of the features most recently added to the Wayback Machine is the Save Page Now tool. This helps you capture web pages and add them to the Wayback Machine at the time that you find them. That way, even if the site goes away, you’ll have a copy of the web page for future reference.

This tool works on any web page that allows “crawlers”, which most sites do. Crawlers are used by sites like Google and the Wayback Machine to index information and capture the pages. 

save this page Wayback Machine

To save a web page using the Wayback Machine, copy the web page’s address and paste it into the Save Page Now field. It will bring up the page in your browser and show you that it’s being processed and will be added to the Wayback Machine.

The page will be conveniently stamped with the date that it was captured. This is helpful because even though websites may stay online for years to come, the content on their pages may be changed over time. By using the Save Page Now feature and adding the web page to the Wayback Machine, you will be able to revisit the information that was on that page on that specific date well into the future, regardless of changes that may be made to it over time.

2. Google Your Question

You’ve heard me say it many times: Just Google it! And that certainly applies here. Google is great at finding alternative sources for the same information. No question is a dumb question when it comes to Google. 

If you are running into a challenge with a defunct site or have a question, chances are someone else has had the same question! It may have been posted on a message forum, a blog post or the help section of a website. Google can help you find the question and the answers that were provided. 

Let’s say you come across a link to the World Vital Records website in the syllabus of a class you took several years ago. (If you’ve been researching your family history for a while, then you probably remember this genealogy records website.) And imagine that when you type the link into your web browser, you discover that the link is broken and the website no longer exists.   

Here’s an example of what you could ask Google in order to find out what has happened to the World Vital Records website:

  • When did world vital records close?
  • Sunset notice for World Vital Records  
  • Who acquired World Vital Records?

world vital records search

As you can see in the example search in the image above, the sunset notice for World Vital Records, which was acquired by MyHeritage, was issued in September of 2018. Click the link to the article to read up on all the details. 

When faced with a broken link your first impulse may be to ask another person or someone you see as an expert on the subject. That can work too, but chances are they may just ask you “did you Google it?” That’s because, like it or not, Googling at the moment you have the question is much faster and provides you with the latest information.

Think of Google as asking your question to every single web page in the world – all at once. If the answer is out there, Google can probably find it.

3. Google the Content 

As I said, the internet is growing and changing every day and it is very possible you may find the content is now available elsewhere.

Any good source that provides website URLs will usually include information about what you’ll find on that website. You can use that information to run a Google search. Your goal is to determine if the information you seek is available elsewhere from the same provider, or identify another website that references the same content.

Start by copying short phrases of key information and pasting it into the Google search box. Put quotation marks around the text. Quotation marks are a standard Google search operator and they will tell Google to search for web pages that include that exact phrase, sentence or paragraph. (Quotation marks also work on individual words such as surnames.) If you don’t get an exact search result, remove the quotation marks and place them just around the most important individual key words.

Here’s an example of how this works:

In Genealogy Gems Podcast episode 62 (published back in 2009) I talked with actor Darby Hinton about a new history-themed television series he was producing called Hintons Living History. The show notes include a link to the website devoted to the show. Clicking that link leads to an error page because the website has since been taken down. (For website publishers like myself, we are often faced with the decision between creating new content, or constantly combing through old published content to fix what is out of date. I think you will agree that continuing to create new content is preferable.)

Since the link no longer works, a Google search of the name of the television show in quotation marks (“Hintons Living History”) provides a plethora of information and videos to learn more about the show.

Obvious, But Not Always 

While the solutions I’ve shared here may seem somewhat obvious, time and time again I’ve watched people get befuddled by running into broken genealogy website links. It’s totally understandable. In the excitement of the moment of finding something interesting, getting stopped in your tracks by a broken links creates frustration. Our brains tend to focus on that obstacle and frustration rather than the simple solutions that are available.

Now you have a game plan that you can use so that broken links will only be a blip on your genealogical research path.

This article was originally written in January 2019, and extensively updated August 6, 2019. Can you find the old version on the Wayback Machine?

Lisa Louise CookeAbout the Author: Lisa Louise Cooke

Lisa is the Producer and Host of the Genealogy Gems Podcast, an online genealogy audio show and app. She is the author of the books The Genealogist’s Google ToolboxMobile GenealogyHow to Find Your Family History in Newspapers, and the Google Earth for Genealogy video series, an international keynote speaker, and columnist for Family Tree Magazine.

Family History Episode 34 – Do Your Genealogy at the Public Library, Part 1

Family History: Genealogy Made Easy Podcast
with Lisa Louise Cooke
Republished June 3, 2014

Listen to the Family History: Genealogy Made Easy podcast by Lisa Louise Cooke. It’s a great series for learning the research ropes and well as refreshing your skills.

https://lisalouisecooke.com/familyhistorypodcast/audio/fh34.mp3

Download the Show Notes for this Episode

Welcome to this step-by-step series for beginning genealogists—and more experienced ones who want to brush up or learn something new. I first ran this series in 2008-09. So many people have asked about it, I’m bringing it back in weekly segments.

Episode 34: Do Your Genealogy at the Public Library, Part 1

Did you know there is a gem of a genealogical resource right in your own backyard? Well, at least in your own neighborhood—and also in just about every neighborhood where your ancestors lived. The public library is one of the most underestimated sources of genealogical information around! It’s free. It has better hours than most government-run agencies. There are staff with research skills, knowledge of their locale and knowledge about their collections. I have invited Patricia Van Skaik, Manager of the History and Genealogy Department of the Public Library of Cincinnati and Hamilton County to join us here on the podcast.  In this episode she’s going to give us the inside scoop on the unique genealogical resources that are tucked away in public libraries just waiting to be discovered.

What’s at the library?

Each library has unique materials for its locale. Examples include:

  • City directories
  • Maps
  • Obituary indexes
  • Partnerships with local societies and clubs, and organizations (access to databases)
  • Unique library expertise

TIP: Check with the public libraries in each location where your ancestors lived TIP: Genealogy holdings vary, and often have to do with what local constituents want.

TIP: Get involved and make requests at your local library if you want more genealogy resources.

How to prepare for your visit

  • Determine your questions ahead of time and gather the appropriate ancestor information to take with you.
  • See if they have a genealogy area on the website. There are lots of things on the library website that are not in the catalogue (special exhibits, digitized images, and databases)  Don’t just jump straight to the catalogue.

Search the online catalog and identify the books and resources you want

  • Look for the geographic area, not the person’s surname (town, county, geographical area)
  • Use the Advanced search – “you don’t have to be an advanced researcher to use the advanced search!”
  • Don’t use the word “genealogy” in your search.  It’s pretty useless.

4 more tips from Lisa and Patricia

Email in advance – ask some questions ahead of time:

  • Is the website up to date?
  • Reconfirm hours of operation
  • Parking?
  • What’s the best time to come for more service?
  • Is wi-fi available?
  • Do you need change for copy machines?
  • Are there any special collections you should know about?
  • Do they offer orientations?

Plan a group visit: Some libraries will make special accommodations for a group visit. Ask if they will provide a tour geared to genealogy. And they may have a meeting room where you can have lunch or meet. It’s a small investment in time and money to make sure that you’re going to get the most of the time you’re going to spend there.

Get their expertise! Librarians don’t just know the collection, but they also know research strategy, collection contents, all the questions that have come before, and local area resources.

Phrase your questions for success: Pose questions in terms of a query. For example: “I’m trying to find evidence of someone’s death during this time frame. What materials do you have that may help?” (Don’t just ask specifically for obituaries or government death records—they may not have one but they may have other resources you’re not thinking of.)

Tune in next week to Episode 35 to learn more about researching at the public library, like tips for advance searching those online card catalogs, thinking like a librarian, unique collections at librarians and the types of questions you can ask your public library staff.

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