Every genealogist has experienced the frustration of clicking on a link and discovering that the page is gone or the resource is now defunct. Things change rapidly as technology evolves, so it’s a problem that isn’t going away any time soon.
Genealogy Gems Podcast listeners often ask what to do when they run across a broken or defunct website in the show notes of older episodes of The Genealogy Gems Podcast. I’ve got answers for you today that can help you get back on track whenever this happens to you.
I received this email from a listener of the free Genealogy Gems Podcast, and it’s one I’ve received from lots of listeners and genealogists alike:
“As one of your podcast listeners who is working my way through past episodes, I am running into a bit of frustration that I am wondering if you, on someone else reading this, can help me on. I have tried to get to a couple of websites that guests of yours mentioned, with no success. (I’m listening to episodes from) 2010, where I am at now, (and that) may not be all that long ago for many, but it is an eon in internet terms.
Are you, or anybody else reading this, aware of any person or site tracking genealogy related websites that records/posts notations of name changes, buy-outs by other service providers, or just plain disappearances? You might have mentioned some in the interim, but I’m still a hundred episodes in arrears.”
That’s the wonderful thing about podcasts, you can listen when the episode is published or even a decade later. That’s because podcasts, unlike radio shows, are recordings that you can access whenever it’s convenient for you. But my listener is correct, things change quickly online, and that includes website links I refer to in the show notes web pages of older episodes.
How to Find Information When a Website has Disappeared
I love hearing that listeners are enjoying the free Genealogy Gems Podcast archive. We hear over and over that our listeners pick up something new each time they listen. However, I completely understand the frustration of encountering defunct websites and resources. What a bother they are!
Unfortunately with the speed at which online information changes, it’s just about as impossible to keep years of web content current (while still producing new content) as it is finding a genealogy record that burned in a courthouse fire!
The good news is that with a little persistence, you can probably locate where a source has moved to or find alternatives that may provide the same function. Paying attention to clues and details around the original source itself can lead you to alternatives that can accomplish the same goals or provide the same or similar information. And of course, tracking down information that’s gone missing is certainly a valuable skill in all areas of genealogy!
Here are a few great strategies to help you find information when a website has disappeared:
1. The Wayback Machine Can Find Defunct Sites
1) If you run across a link to a now defunct site, copy the website link. Next, go to the Internet Archive at https://web.archive.org and paste the web address that you copied into the Wayback Machine search field. Press enter on your keyboard to run the search on that address. You may very likely be able to retrieve a screenshot of the page.
If you’ve been researching your family history for several years, you’ll probably recognize the screenshot of World Vital Records (below) at the Wayback Machine.
You may not gain access to everything that was there originally, but you’ll very likely glean clues that you can use to find the information you seek on another website using a Google search.
One of the features most recently added to the Wayback Machine is the Save Page Now tool. This helps you capture web pages and add them to the Wayback Machine at the time that you find them. That way, even if the site goes away, you’ll have a copy of the web page for future reference.
This tool works on any web page that allows “crawlers”, which most sites do. Crawlers are used by sites like Google and the Wayback Machine to index information and capture the pages.
To save a web page using the Wayback Machine, copy the web page’s address and paste it into the Save Page Now field. It will bring up the page in your browser and show you that it’s being processed and will be added to the Wayback Machine.
The page will be conveniently stamped with the date that it was captured. This is helpful because even though websites may stay online for years to come, the content on their pages may be changed over time. By using the Save Page Now feature and adding the web page to the Wayback Machine, you will be able to revisit the information that was on that page on that specific date well into the future, regardless of changes that may be made to it over time.
2. Google Your Question
You’ve heard me say it many times: Just Google it!And that certainly applies here. Google is great at finding alternative sources for the same information. No question is a dumb question when it comes to Google.
If you are running into a challenge with a defunct site or have a question, chances are someone else has had the same question! It may have been posted on a message forum, a blog post or the help section of a website. Google can help you find the question and the answers that were provided.
Let’s say you come across a link to the World Vital Records website in the syllabus of a class you took several years ago. (If you’ve been researching your family history for a while, then you probably remember this genealogy records website.) And imagine that when you type the link into your web browser, you discover that the link is broken and the website no longer exists.
Here’s an example of what you could ask Google in order to find out what has happened to the World Vital Records website:
When did world vital records close?
Sunset notice for World Vital Records
Who acquired World Vital Records?
As you can see in the example search in the image above, the sunset notice for World Vital Records, which was acquired by MyHeritage, was issued in September of 2018. Click the link to the article to read up on all the details.
When faced with a broken link your first impulse may be to ask another person or someone you see as an expert on the subject. That can work too, but chances are they may just ask you “did you Google it?” That’s because, like it or not, Googling at the moment you have the question is much faster and provides you with the latest information.
Think of Google as asking your question to every single web page in the world – all at once. If the answer is out there, Google can probably find it.
3. Google the Content
As I said, the internet is growing and changing every day and it is very possible you may find the content is now available elsewhere.
Any good source that provides website URLs will usually include information about what you’ll find on that website. You can use that information to run a Google search. Your goal is to determine if the information you seek is available elsewhere from the same provider, or identify another website that references the same content.
Start by copying short phrases of key information and pasting it into the Google search box. Put quotation marks around the text. Quotation marks are a standard Google search operator and they will tell Google to search for web pages that include that exact phrase, sentence or paragraph. (Quotation marks also work on individual words such as surnames.) If you don’t get an exact search result, remove the quotation marks and place them just around the most important individual key words.
Here’s an example of how this works:
In Genealogy Gems Podcast episode 62 (published back in 2009) I talked with actor Darby Hinton about a new history-themed television series he was producing called Hintons Living History. The show notes include a link to the website devoted to the show. Clicking that link leads to an error page because the website has since been taken down. (For website publishers like myself, we are often faced with the decision between creating new content, or constantly combing through old published content to fix what is out of date. I think you will agree that continuing to create new content is preferable.)
Since the link no longer works, a Google search of the name of the television show in quotation marks (“Hintons Living History”) provides a plethora of information and videos to learn more about the show.
Obvious, But Not Always
While the solutions I’ve shared here may seem somewhat obvious, time and time again I’ve watched people get befuddled by running into broken genealogy website links. It’s totally understandable. In the excitement of the moment of finding something interesting, getting stopped in your tracks by a broken links creates frustration. Our brains tend to focus on that obstacle and frustration rather than the simple solutions that are available.
Now you have a game plan that you can use so that broken links will only be a blip on your genealogical research path.
This article was originally written in January 2019, and extensively updated August 6, 2019. Can you find the old version on the Wayback Machine?
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Original air date: 10/8/20 Join me for Elevenses with Lisa, the online video series where we take a break, visit and learn about genealogy and family history.
In this episode we’re going to take many of the things we’ve learned in past episode of Elevenses with Lisa and apply them to one of your genealogical problems. My goal isn’t to find the answer myself, but rather to provide a toolbox of strategies that you can use to experience the joy of the discovery yourself when researching a home or location, as well as in a wide variety of other genealogical situations! Keep reading for notes that accompany this episode.
Cynthia Owens is a regular viewer and participant in the Live chat each week during Elevenses with Lisa. She emailed this photo and wrote “This picture was with my mother’s belongings…photo of a house in Omak, Okanogan, Washington with only an address written on it. 308 S. Main, Omak, WA. I have hundreds of photo’s (B & W) that have no information on them and a lot of people who I don’t know. I have a gold mine and no idea how to mine it.”
The house photo in Cynthia’s family collection.
Cynthia said that so far she has found the names of the last two owners in county records and some directories. She also determined that the house was built in 1928. She writes, “I have a lot of family on both sides of my parents who could have owned it.”
Formulate Your Research Question
The research question in this case boils down to: Who owned the home at 308 S. Main, Omak, WA in the 1930s?
Compile Known Family Names
We start by compiling a list of family surnames that we will be on the lookout for. These are families who are known to have lived in Washington state during that time frame.
Cynthia’s mother’s family names:
Woodhead
Patience
Cynthia’s father’s family names:
Tucker
Stubbs
Tonks
Answer the Question Does the house still exist today?
To answer this question, we turn to the free Google Earth Pro software. By simply searching the for the address and using Street View we are able to determine that yes, it is. Google Earth also allows us to obtain a high-quality image.
The house in Google Earth’s Street View today.
Google for Land Records
I conducted a simple Google search: Okanogan County Land Records
The results:
The Central Regional Branch of the Washington State Archives
“The Central Regional Branch provides archival and records management services to local government agencies throughout Benton, Chelan, Douglas, Franklin, Grant, Kittitas, Klickitat, Okanogan, and Yakima counties.”
Special Guest: Kathy Nielsen, Librarian Kathy Nielsen is a reference librarian and an educator. She has a masters degree in History and in Library Science. Kathy is currently a popular genealogy speaker on California’s Monterey Peninsula. She incorporates her skills as an historian, a storyteller and a librarian in her search for her family’s history. Kathy Nielsen stopped by to offer suggestions on obtaining land records. Watch Elevenses with Lisa episode 20 on House History featuring Kathy Nielsen.
The FamilySearch Wiki
Visit the free FamilySearch Wiki here. Search for the county in the wiki and then click on Land Records.
County Auditors Department
Where land records are located.
You can do a title search.
The records may not be online.
Email or call and inquire what the options are to access the records or have a search done.
Access varies by county.
Follow the chain of ownership back in time:
Grantee = the person who bought the property
Grantor = the person who sold the property.
Real Estate Websites
Trulia.com
Zillow.com
These sites don’t provide owner names but do show you recent transactions.
Result: The house was sold in 1997. It went on the market briefly in 2013.
Assessor’s Office (Tax Records)
These are typically only available to the current owner.
More Places to Look for Real Estate Related Information
City Directories
City directories are usually published yearly. Look also for Reverse Directories that allow you to look up the address in order to find who lived there. Kathy suggests contacting the local public library staff to inquire about City Directories and other records. Many libraries are currently staffing online reference chat.
State Libraries
Kathy recommends expanding out from the local area library to nearby communities, and the state. The Washington State Library is also currently answering questions. They have a genealogy department and city directories.
WorldCat.org
WorldCat is the world’s largest network of library content and services. The online catalog that itemizes the collections of 17,900 libraries in 123 countries and territories.
National Register of Historic Places
According to the website: “The National Register of Historic Places is the official list of the Nation’s historic places worthy of preservation. Authorized by the National Historic Preservation Act of 1966, the National Park Service’s National Register of Historic Places is part of a national program to coordinate and support public and private efforts to identify, evaluate, and protect America’s historic and archeological resource.” Click here to learn more about and search their digital database.
Department of Archaeology and Historic Preservation (Washington State)
From the website: “On this site you will find information on historic buildings, the archaeology of Washington State, how to navigate our regulatory processes and how to nominate properties to the State and National Register of Historic Places.”
Neighbors
Contacting and talking to neighbors is often one of the quickest and easiest ways to gain information. The 411.com website offers a free reverse address lookup. The results will give you the name of the current owner and residents, and even plot nearby neighbors (with names) on a map.
Researching the Home from Home
If you’re unable to research in person, make significant headway with these online resources.
Historical Societies
Google to find the official website of the historical society located in the area where the house is located. These sites may include searchable databases and information on how to contact them for resources and lookups.
Result: The Okanogan County Historical Society features a searchable database.
Facebook
Search Facebook for the name of the county historical society in the area where the house is located. Facebook pages often include more up to date information than the official website.
Old Maps
Depending on the town and area, you may be able to find an old map from the approximate time frame that includes details on homes. Two excellent free resources are:
Davidrumsey.com
Historical maps in the Layers panel of Google Earth Pro
Search at Genealogy Records Websites
Searching for various combinations of the address, town and surnames from the family tree may lead you to an answer. Here are a few examples of searches run at Ancestry.com and FamilySearch. (Your results may vary depending on the date you are searching):
Keyword: (address) 308 Main St, Omak (exact)
Results: 25 (These were not all exact)
Residence: (town) Omak (exact) and Keyword: (address) 308 Main St. (exact)
Results: 5
Search each surname in Okanogan County at Ancestry.
Results for Cynthia’s mother’s family names:
Woodhead (Paul Woodhead married in Okanogan in 1941)
Patience (No results)
Cynthia’s father’s family names:
Stubbs (results from the 1970s)
Tonks (None)
Tucker (8 results)
FamilySearch.org
Run the same at the free FamilySearch.org genealogy website. Search each surname with Omak (exact) & 1920-1940 (restricted to) U.S. On the day I searched, the only surname from the list with results was Tucker. Cynthia’s next step would be to compare the results to her known family tree.
Search the Census Specifically
You can search the census by using the search fields and using variations of names, town, county and specific address. If you don’t find the specific address that way, brown the records of the town, looking for addresses written in the left margin. At Ancestry, look for the link to a map of the location found in a census.
Results: 1930 Census: 104 West First St., Omak (Jess Tucker)
Use Google Earth to determine if the addresses found are the same today. Plot each finding on the map using placemarks.
Result: 1930 Census Address: 104 West First Street, Omak = not there today
A search in the 1940 for Jess Tucker found him still living with his mother. She was recorded as “Frances Write” living at 504 Main St., Omak, close to the house in question. When searching the census be sure to look at the pages on either side of the results page. In this case Jess is found on the next page living at “no number” as a renter at his mother’s home.
1940 Census Enumeration District Maps
Ancestry has a collection of 1940 Enumeration District Maps from the National Archives (where they can also be found here along with additional helpful search strategies.) Enumeration districts are geographic areas that were designed to allow an enumerator (the census taker) to visit every house in the district within a two-week time period. A month was allowed in more wide-spread rural areas. These maps vary in the amount of detail provided. They may or may not indicate house numbers.
Go the Ancestry Card Catalog and search for the 1940 Census Enumeration District Maps collection. In the search fields for this collection, enter the enumeration district number which can be found in the upper corner of the 1940 census page.
State Census
State Censuses were often conducted every ten years in years ending with “5” which makes them a great supplement to the U.S. Federal Census. They also sometimes include information not gathered at the federal level. Therefore, an important question to ask is “was a State Census taken in this approximate time period?”
Here’s a State Census list from the National Archives.
Results for Washington state: No state census taken after 1898.
Card Catalog Include Useful Unique Sources
Not all useful records will surface with a straight-forward search. Dig into the Card Catalog of your favorite genealogy records website to find unique and useful collections that may include addresses.
Example: Search the Ancestry card catalog for Okanogan County, WA Found: Washington, Postmaster Indexes, Prior to 1965 Strategy: Browse the alphabetically organized Okanogan cards for each family name.
Another unique record type that often includes address are Draft Cards. Search by location then surname. Also try Keyword searches. Not all cards include complete addresses but many do.
The Future is Bright
Here’s a summary of the wide variety of genealogical research strategies we’ve covered in this episode:
I really want to hear from you. Did you enjoy this episode? Do you have a question? Please leave a comment on the video page at YouTube or call and leave a voice mail at (925) 272-4021 and I just may answer it on the show!
If you enjoyed this show and learned something new, will you please share it with your friends? Thank you for your support!
We probably spend more time staring at our web browser than we do staring into the eyes of our loved ones. Since that’s the case, wouldn’t it be nice to be looking at a browser tab that not only makes you more productive but also inspires you? Well, you can and today I’ll show you how in the Chrome browser.
Plain Jane Chrome Browser Tabs
Normally when I click the plus sign on the right end of my browser tabs it opens a new tab that isn’t much to look at:
(Image above: Clicking the Plus sign opens a new browser tab.)
Well, recently I have been customizing the “New Tab” on my Chrome web browser, and the results have been helpful and enjoyable.
Now I find myself smiling each time I open a new browser tab. There, looking back at me, are ancestors. They are happily picnicking in a meadow under shady trees. They look relaxed in their white cotton shirts, sleeves casually rolled up, and glass bottled soda in hand.
(Image above: Chrome new browser tab with custom image.)
This sepia tone photo was taken early in the 20th century. It not only inspires me to keep up the genealogical search I am on, but also to take a chill pill when I hit a stubborn research brick wall.
Keep reading and I’ll show you how to add your own custom image to Chrome’s New tab.
Benefits of Customizing Chrome’s New Tab
My NewTab features more than just an old family photo. It also increases the speed of my online navigation by serving up the websites I need and use most often.
Notice the website shortcut icons I’ve added to the bottom of the page (image below.) With one click I’m on my way to search for historic newspapers at the Library of Congress Chronicling America website, or peruse the latest records at MyHeritage.
(Image above: Website shortcuts)
Customizing the New tab on your Chrome web browser can also increase your search speed.
Notice the suggested related searches that fall between the search query box and the customized website shortcuts. Google has the ability to suggest additional searches based on my most recent previous search.
(Image above: Related searches suggested in Chrome’s New Tab.)
So why would this be beneficial?
Envision yourself conducting a Google search for a particular record collection. You receive the search results, and several look promising. You may even click through to one of those results and start reviewing the page. But as you read, it occurs to you that there may be a better way to state your query that could deliver better results. Or perhaps you wonder if you’re using the best terminology.
Rather than losing the search you’ve already run (and that website you’ve already started reading), you open a New web browser tab. With a customized New Tab, Google will start you out with some suggestions for additional searches. These aren’t just random. Google takes into account the most popular type of searches on the topic and the terminology or keywords that it has determined would retrieve good results.
Is it perfect? No. But suggested related searches can give you a jump start, and lead you to results you might not have otherwise found.
Google’s Customization versus a Browser Extension
Now before I show you how to customize your New Tab, you may be wondering why I’m not just using a browser extension to do the customization.
Yes, there are a variety of Chrome browser extensions that allow you to change the New Tab page. But the answer to this question comes down to security. Browser extensions have the potential to leak your private information. It’s always best to stick with the Google customizations if possible.
Since we don’t spend that much time on the New Tab page, the features we are about to customize should be all we need. However, if you decide to use a browser extension, I encourage you to do your homework to do your best to determine if the extension is trustworthy.
How to Add Your Own Image to the Chrome Browser New Tab
Probably the most difficult part about customizing the background of the New Tab is selecting the photo!
I spent more time on picking my photo than I did actually setting it up. But don’t fret too long about it. It’s so easy to change the image that you can change it on a daily basis and rotate images if you just can’t make up your mind. Let’s get started:
1. Click the Plus sign
At the top of your browser, click the plus (+) sign on the far right to open a New TabYou can also open a New Tab by using the keyboard shortcut Ctrl + T.
And here’s a tip: Keep the tab that this article appears in open so that you can easily jump back and forth between the instructions and the customization page.
2. Click the Customize button
You’ll find the Customize button in the bottom right corner of the page.
(Image above: On the New Tab, click the Customize button.)
3.Upload the image
Select Background and click Upload from device:
(Image above: Upload image to the Chrome browser)
4. Find the Image
An Open dialog box will pop-up. Navigate to the desired image on your hard drive.
(Image above: Navigate in the “Open” dialogue box to the image that you want to use as your custom New Tab background.)
5. Select and open the image
Click to select the image and click the Open button. The image will now fill the screen. Don’t worry, you haven’t uploaded your photo into the public Google search engine. You are only customizing your Google account, and only you can see the photo.
Landscape images work the best for the New Tab page background. If you have a Portrait shaped photo, try cropping it to more of a landscape shape before uploading.
(Image above: Chrome new browser tab with uploaded image.)
If you want to change it back to plain or swap photos, simply click the customize icon in the bottom right corner that looks like a pencil.
How to Add Shortcuts to the NewTab
Now that you have your family looking back at your from your New browser tab, let’s add shortcuts to your favorite websites.
1. Click the Plus sign
Click the “Add Shortcut” plus sign beneath the search field.
2. Add the name and URL
Open a new tab, navigate to the desired web site, and then copy the URL in the address bar. Go back to the tab with the customization page, and in the Edit Shortcut window, type the name of the website, and paste the URL you just copied.
(Image above: type in the website name and URL.)
3. Click the Done button
Once you click the Done button, you will see your new shortcut below the search field.
4. Repeat
Repeat the process to add additional website shortcuts.
5. Edit Shortcuts
If you want to change one of the shortcuts that you’ve added, hover your mouse over it and click the three vertical dots in the upper right corner of the icon.
(Image above: Hover your mouse over the shortcut and click the three vertical dots to edit.)
Then you will have the option to edit or remove the shortcut.
(Image above: Edit shortcut dialogue box.)
Related Search Prompts on Chrome’s New Tab
As I mentioned earlier in this article, Google will provide related search suggestions when you open a new tab. You fill find them between the search query box and the shortcuts.
These can be helpful in providing you additional keywords worth searching. Google bases these prompts on what people usually search for. Here’s an example of the related searches that appeared when I searched for Historic Newspapers:
(Image above: Related searches suggested in Chrome’s New Tab.)
These search suggestions will change as you search for different things using Google.
How to Remove Related Search Prompts
Not everyone appreciates Google’s efforts to be helpful. If you would rather see more of your background photo and not the related search prompts, they are easy to remove.
Simply click on the three vertical dots just to the upper right of the prompts:
(Image above: Click the three vertical dots.)
In the pop-up balloon you have two options:
Don’t Show This Topic tells Google not to show the topic appearing on the tab again. In my example, I would not use this because I expect to be searching for historic newspapers again in the future. But if my search were just a one time thing, or the search prompts were completely irrelevant, then I would let Google know I don’t want to see this topic in the future by selecting this option.
Never Show Suggestions tells Google to never show suggestions on the New Tab again.
Make your changes in the pop-up balloon.
How to Return to the New Tab Default Settings
I love having a customized New Tab to greet me each time I click the plus button. However, there may be a time when, for whatever reason, you will want to return the New Tab to its original state. That’s easy enough to do! Here’s how to remove or change the background image:
Click the pencil icon in the bottom right corner of the screen. This will take you back into Customize mode.
If you don’t want any background image, click No Background. If you would like something completely different, you can also select from a collection of photos provided by Google:
To remove the background image, select Background > No Background
In this same pop-up dialogue box you can also remove your shortcuts in one swoop. Click Shortcuts and then Hide Shortcuts, and then click Done:
More Googly Ideas
I hope you’ve enjoyed this simple way to spice up Chrome’s New browser tab. You’ll find tons of exciting ideas on how to use Google more effectively for genealogy and family history in my book The Genealogist’s Google Toolbox.
If you’re a Genealogy Gems Premium eLearning member, check out my current full-length Google search video classes. (Image below.) P.S. Don’t forget to download the PDF handout for each class!
Google your family history with Genealogy Gems! Google has a great collection of free online search tools–all powered by the same Google search engine–that can help you discover your family history. In this new Genealogy Gems Premium eLearning video,...
About the Author: Lisa Louise Cooke
