Solutions for Broken Website Links
Every genealogist has experienced the frustration of clicking on a link and discovering that the page is gone or the resource is now defunct. Things change rapidly as technology evolves, so it’s a problem that isn’t going away any time soon.
Genealogy Gems Podcast listeners often ask what to do when they run across a broken or defunct website in the show notes of older episodes of The Genealogy Gems Podcast. I’ve got answers for you today that can help you get back on track whenever this happens to you.
I received this email from a listener of the free Genealogy Gems Podcast, and it’s one I’ve received from lots of listeners and genealogists alike:
“As one of your podcast listeners who is working my way through past episodes, I am running into a bit of frustration that I am wondering if you, on someone else reading this, can help me on. I have tried to get to a couple of websites that guests of yours mentioned, with no success. (I’m listening to episodes from) 2010, where I am at now, (and that) may not be all that long ago for many, but it is an eon in internet terms.
Are you, or anybody else reading this, aware of any person or site tracking genealogy related websites that records/posts notations of name changes, buy-outs by other service providers, or just plain disappearances? You might have mentioned some in the interim, but I’m still a hundred episodes in arrears.”
That’s the wonderful thing about podcasts, you can listen when the episode is published or even a decade later. That’s because podcasts, unlike radio shows, are recordings that you can access whenever it’s convenient for you. But my listener is correct, things change quickly online, and that includes website links I refer to in the show notes web pages of older episodes.
How to Find Information When a Website has Disappeared
I love hearing that listeners are enjoying the free Genealogy Gems Podcast archive. We hear over and over that our listeners pick up something new each time they listen. However, I completely understand the frustration of encountering defunct websites and resources. What a bother they are!
Unfortunately with the speed at which online information changes, it’s just about as impossible to keep years of web content current (while still producing new content) as it is finding a genealogy record that burned in a courthouse fire!
The good news is that with a little persistence, you can probably locate where a source has moved to or find alternatives that may provide the same function. Paying attention to clues and details around the original source itself can lead you to alternatives that can accomplish the same goals or provide the same or similar information. And of course, tracking down information that’s gone missing is certainly a valuable skill in all areas of genealogy!
Here are a few great strategies to help you find information when a website has disappeared:
1. The Wayback Machine Can Find Defunct Sites
1) If you run across a link to a now defunct site, copy the website link. Next, go to the Internet Archive at https://web.archive.org and paste the web address that you copied into the Wayback Machine search field. Press enter on your keyboard to run the search on that address. You may very likely be able to retrieve a screenshot of the page.
If you’ve been researching your family history for several years, you’ll probably recognize the screenshot of World Vital Records (below) at the Wayback Machine.
You may not gain access to everything that was there originally, but you’ll very likely glean clues that you can use to find the information you seek on another website using a Google search.
One of the features most recently added to the Wayback Machine is the Save Page Now tool. This helps you capture web pages and add them to the Wayback Machine at the time that you find them. That way, even if the site goes away, you’ll have a copy of the web page for future reference.
This tool works on any web page that allows “crawlers”, which most sites do. Crawlers are used by sites like Google and the Wayback Machine to index information and capture the pages.
To save a web page using the Wayback Machine, copy the web page’s address and paste it into the Save Page Now field. It will bring up the page in your browser and show you that it’s being processed and will be added to the Wayback Machine.
The page will be conveniently stamped with the date that it was captured. This is helpful because even though websites may stay online for years to come, the content on their pages may be changed over time. By using the Save Page Now feature and adding the web page to the Wayback Machine, you will be able to revisit the information that was on that page on that specific date well into the future, regardless of changes that may be made to it over time.
2. Google Your Question
You’ve heard me say it many times: Just Google it! And that certainly applies here. Google is great at finding alternative sources for the same information. No question is a dumb question when it comes to Google.
If you are running into a challenge with a defunct site or have a question, chances are someone else has had the same question! It may have been posted on a message forum, a blog post or the help section of a website. Google can help you find the question and the answers that were provided.
Let’s say you come across a link to the World Vital Records website in the syllabus of a class you took several years ago. (If you’ve been researching your family history for a while, then you probably remember this genealogy records website.) And imagine that when you type the link into your web browser, you discover that the link is broken and the website no longer exists.
Here’s an example of what you could ask Google in order to find out what has happened to the World Vital Records website:
- When did world vital records close?
- Sunset notice for World Vital Records
- Who acquired World Vital Records?
As you can see in the example search in the image above, the sunset notice for World Vital Records, which was acquired by MyHeritage, was issued in September of 2018. Click the link to the article to read up on all the details.
When faced with a broken link your first impulse may be to ask another person or someone you see as an expert on the subject. That can work too, but chances are they may just ask you “did you Google it?” That’s because, like it or not, Googling at the moment you have the question is much faster and provides you with the latest information.
Think of Google as asking your question to every single web page in the world – all at once. If the answer is out there, Google can probably find it.
3. Google the Content
As I said, the internet is growing and changing every day and it is very possible you may find the content is now available elsewhere.
Any good source that provides website URLs will usually include information about what you’ll find on that website. You can use that information to run a Google search. Your goal is to determine if the information you seek is available elsewhere from the same provider, or identify another website that references the same content.
Start by copying short phrases of key information and pasting it into the Google search box. Put quotation marks around the text. Quotation marks are a standard Google search operator and they will tell Google to search for web pages that include that exact phrase, sentence or paragraph. (Quotation marks also work on individual words such as surnames.) If you don’t get an exact search result, remove the quotation marks and place them just around the most important individual key words.
Here’s an example of how this works:
In Genealogy Gems Podcast episode 62 (published back in 2009) I talked with actor Darby Hinton about a new history-themed television series he was producing called Hintons Living History. The show notes include a link to the website devoted to the show. Clicking that link leads to an error page because the website has since been taken down. (For website publishers like myself, we are often faced with the decision between creating new content, or constantly combing through old published content to fix what is out of date. I think you will agree that continuing to create new content is preferable.)
Since the link no longer works, a Google search of the name of the television show in quotation marks (“Hintons Living History”) provides a plethora of information and videos to learn more about the show.
Obvious, But Not Always
While the solutions I’ve shared here may seem somewhat obvious, time and time again I’ve watched people get befuddled by running into broken genealogy website links. It’s totally understandable. In the excitement of the moment of finding something interesting, getting stopped in your tracks by a broken links creates frustration. Our brains tend to focus on that obstacle and frustration rather than the simple solutions that are available.
Now you have a game plan that you can use so that broken links will only be a blip on your genealogical research path.
This article was originally written in January 2019, and extensively updated August 6, 2019. Can you find the old version on the Wayback Machine?
About the Author: Lisa Louise Cooke
Lisa is the Producer and Host of the Genealogy Gems Podcast, an online genealogy audio show and app. She is the author of the books The Genealogist’s Google Toolbox, Mobile Genealogy, How to Find Your Family History in Newspapers, and the Google Earth for Genealogy video series, an international keynote speaker, and columnist for Family Tree Magazine.
Why Your Genealogy Research Could be Going to the Dogs
Did your Irish ancestors have a dog? Over 3.5 million Irish Dog Licence registers have been added to a collection already online at
“More Besties from the Clonbrock Estate.” Taken September 22, 1883. National Library of Ireland photograph, posted at Flickr Creative Commons National Library of Ireland on the Commons page. No known copyright restrictions.
FindMyPast. “Now containing over 6 million records, the Irish Dog Licences list not only the name, breed, colour and sex of your ancestor’s four legged friend, but also the owner’s address and the date the licence was issued, making them a valuable census substitute,” says a recent FMP press release.
Also new on the site are other notable collections, as described by FMP:
- Trade Union Membership registers (3.4 million+ records) with digitized images of original records books from 9 different unions. The documents include details about individual members such as payments made, benefits received, names of spouses, and a number of unions published profiles of their members or those who held offices. Many unions kept detailed records for when a member joined, paid their subscription, applied for funeral benefits or superannuation (retirement). These records allow you to follow your ancestor’s progress within the union and perhaps uncover previously unknown details of their working lives and careers. The documents can also include details about the trade unions themselves, such as directories of secretaries, meeting dates and times and items of trade union business. Many trade unions also included international branches from Ireland to Australia to Spain and Belgium.
- Indexes to over 28,000 articles in 2000+ PERSI-indexed periodicals. These include magazines, newsletters and journals, according to location, topic, surname, ethnicity and methodology. (Learn more about PERSI on FindMyPast in our blog post on the topic.)
- Peninsular War, British Army Officers 1808-1814 dataset, compiled by Captain Lionel S. Challis of the Queen’s Westminster Rifles shortly after WW1. Using Army lists, Gazettes, despatches, official records and regimental histories, Challis gathered information on more than 9,600 officers who fought for control of the Iberian Peninsula during the Napoleonic Wars and recorded them on index cards. Each record contains an image of the original handwritten index cards and a transcript.
- South Australia Births 1842-1928. Over 727,000 records and date back to when the compulsory registration of births first began in 1842. Sourced from an index transcribed by volunteers from the South Australian Genealogy and Heraldry Society Inc., each records consists of a transcript that usually includes the child’s full name, gender, date of birth, place of birth and registration number. The names of both parents will also be included and in some cases the mother’s maiden name will also be present. South Australia’s colonial origins are unique in Australia as a freely settled, planned British province.
- South Australia Marriages 1842-1937 contain over 457,000 records. Each record includes a transcript that can contain a variety of information such as the first and last names of the bride and groom, their ages, birth years, marital status, the date and place of their marriage as well as their fathers’ first and last names.
- South Australia Deaths 1842-1972 contain over 605,000 records and span 130 years of the state’s history. Each record consists of a transcript that usually lists the deceased’s full name, gender, status, birth year, date of death, place of death, residence, the name of the informant who notified authorities of their death and their relationship to the informant.
Are you making the most of your online searches at FindMyPast and other genealogy websites? What about on Google? Learn more about search strategies that work in this blog post!
4 Steps for Using Google Earth for Genealogy
Use Google Earth for genealogy to find long-lost family locations on modern maps. Here’s how!
It can be very surprising to discover that you lived somewhere that you never knew you lived. That was the case for Professional genealogist Alvie Davidson, who recently wrote to me. He’d done some fantastic sleuthing on his own recent family history, and discovered that his family had lived in Huntsville, Alabama when he was a toddler. “This is the first I have even known they lived in Madison County, AL.” But he was not sure about how to use Google Earth to help him locate the family addresses he’d discovered.
“I have learned from the U S Government that my parents lived at (three) different addresses in Huntsville, Madison County, AL when I was a toddler in 1944….I never knew we lived in Huntsville but I learned my mother worked for munitions productions during World War II at Redstone Arsenal. She worked several months toward the end of 1944 and had to quit due to onset of pregnancy. We moved to Florida shortly after she left employment at Redstone Arsenal because we show up on the 1945 Florida State Census.”
Alvie sent me three family addresses. Then he asked for some step-by-step help instructions on how to put Google Earth to work to identify their location today.
4 Steps to Revealing More with Google Earth
1. Search each address in Google Earth. Enter the address in the search box in the upper left corner of Google Earth. If you get a hit, mark it with a placemark (clicking the button that looks like a push pin in Google Earth’s toolbar) and name it. In this case I found two of the three street addresses.
2. Locate a map of the area for the appropriate time period. With a little Google searching, I found the 1940 census enumeration map for Huntsville at the National Archives website. Here’s what that map looks like. (Image right) I then went in search of each of the three addresses on the map.
In this case, I conducted a block-by-block search of the 1940 enumeration district map for the missing address: 110 Winston Street. Unfortunately, not all the street names were clearly legible on this particular map, and I was unable to locate it.
You can learn more about locating enumeration district maps in my article How to Find Enumeration District Maps.
Genealogy Gems Premium Members: log in and watch my Premium video 5 Ways to Enhance Your Genealogy Research with Old Maps featuring instruction for locating and using enumeration district maps.
3. Overlay and georeference the enumeration district map in Google Earth to compare the past to the present. Georeference just means to match up known landmarks on the historic map with physical locations on the modern-day map, thereby allowing you to match the two maps up together. By so doing, I was able to locate on the enumeration district map the modern-day locations of the two addresses that I found using Google Earth.
There are businesses in both locations today. Below right is a screen shot showing the current location of one of those addresses. Clearly no longer the old family home.
4. Dig deeper for addresses that have changed. As I mentioned previously, I searched for the 110 Winston Street address in Google Earth with no result. If that happens to you, remove the house number and run a second search on the street name alone. Numbers can change, but it is important to verify whether the street still exists today.
In this case, Google Earth did not locate a Winston Street in Huntsville, AL. Knowing that errors and typos can happen to the best of us, I ran a quick Google search for Huntsville, AL city directories, and verified that indeed Winston Street did exist at that time in history. So, at some point between 1940 and today, the name appears to have been changed.
I headed back to Google and ran the following search query:
“winston street” “huntsville alabama”
The quotation marks tell Google that each exact phrase must appear in all search results. The phrases will appear in bold in the snippet descriptions of each result.
The result above caught my eye because it mentions the “Winston Street Branch Library.” Even when street names change, buildings named for those streets often don’t. However, in this case, the website discusses the history of the library, and the Winston Street Elementary School. According to the website, the library “became a part of the Huntsville Public Library (now Huntsville-Madison County Public Library) in 1943. In 1947, the branch was renamed the Dulcina DeBerry Library.” Perhaps the street was renamed at that time as well.
Genealogy Gems Premium Members: Sign in and watch the Ultimate Google Search Strategies video class to learn more.
Jumping back into Google Earth I entered “Winston Street Branch Library” in the search box, and was immediately taken to the location, which is just south of the other two known addresses! At this point I would recommend to Alvie, who is a Genealogy Gems Premium Member, to watch my video class Best Websites for Finding Historical Maps to track down additional maps from the time frame that may have Winston Street clearly marked on the map.
Once I identified this landmark, I then marked the location with a placemark. You can turn off the 1940 enumeration district map overlay by unchecking the box next to it in the Places Panel. Doing this revealed the location on the modern day map. Finally, I headed to the Layers panel and clicked the box next to the “Roads” overlay to reveal the modern day street names.
You can use this technique when you have more success than I did in finding an old address on an old map. Overlay the map, position a placemark on the location, and then turn the overlay off. With one click of the Roads layer you can now see the current street name for the old location you found on the map overlay.
Further digging online did deliver additional maps from the era and area:
We all have locations in our family history that have given way over time to new buildings and parking lots. By using the power of Google Earth, Google search, and historic maps, they don’t have to be lost forever.
Get Started with Google Earth for Genealogy
Learn all these Google skills–with step-by-step tutorials and video demonstrations–in Lisa’s book and Google Earth video tutorial. Click here for a special price on the bundle!
FREE video: Get Started with Google Earth for Genealogy
Google Bundle! The Genealogist’s Google Toolbox Second Edition PLUS learn how to create your own historical map overlays in my Google Earth for Genealogy 2-video CD set.
Use Google Earth to Plot Your DNA Matches