Original air date: 10/8/20 Join me for Elevenses with Lisa, the online video series where we take a break, visit and learn about genealogy and family history.
In this episode we’re going to take many of the things we’ve learned in past episode of Elevenses with Lisa and apply them to one of your genealogical problems. My goal isn’t to find the answer myself, but rather to provide a toolbox of strategies that you can use to experience the joy of the discovery yourself when researching a home or location, as well as in a wide variety of other genealogical situations! Keep reading for notes that accompany this episode.
Cynthia Owens is a regular viewer and participant in the Live chat each week during Elevenses with Lisa. She emailed this photo and wrote “This picture was with my mother’s belongings…photo of a house in Omak, Okanogan, Washington with only an address written on it. 308 S. Main, Omak, WA. I have hundreds of photo’s (B & W) that have no information on them and a lot of people who I don’t know. I have a gold mine and no idea how to mine it.”
The house photo in Cynthia’s family collection.
Cynthia said that so far she has found the names of the last two owners in county records and some directories. She also determined that the house was built in 1928. She writes, “I have a lot of family on both sides of my parents who could have owned it.”
Formulate Your Research Question
The research question in this case boils down to: Who owned the home at 308 S. Main, Omak, WA in the 1930s?
Compile Known Family Names
We start by compiling a list of family surnames that we will be on the lookout for. These are families who are known to have lived in Washington state during that time frame.
Cynthia’s mother’s family names:
Woodhead
Patience
Cynthia’s father’s family names:
Tucker
Stubbs
Tonks
Answer the Question Does the house still exist today?
To answer this question, we turn to the free Google Earth Pro software. By simply searching the for the address and using Street View we are able to determine that yes, it is. Google Earth also allows us to obtain a high-quality image.
The house in Google Earth’s Street View today.
Google for Land Records
I conducted a simple Google search: Okanogan County Land Records
The results:
The Central Regional Branch of the Washington State Archives
“The Central Regional Branch provides archival and records management services to local government agencies throughout Benton, Chelan, Douglas, Franklin, Grant, Kittitas, Klickitat, Okanogan, and Yakima counties.”
Special Guest: Kathy Nielsen, Librarian Kathy Nielsen is a reference librarian and an educator. She has a masters degree in History and in Library Science. Kathy is currently a popular genealogy speaker on California’s Monterey Peninsula. She incorporates her skills as an historian, a storyteller and a librarian in her search for her family’s history. Kathy Nielsen stopped by to offer suggestions on obtaining land records. Watch Elevenses with Lisa episode 20 on House History featuring Kathy Nielsen.
The FamilySearch Wiki
Visit the free FamilySearch Wiki here. Search for the county in the wiki and then click on Land Records.
County Auditors Department
Where land records are located.
You can do a title search.
The records may not be online.
Email or call and inquire what the options are to access the records or have a search done.
Access varies by county.
Follow the chain of ownership back in time:
Grantee = the person who bought the property
Grantor = the person who sold the property.
Real Estate Websites
Trulia.com
Zillow.com
These sites don’t provide owner names but do show you recent transactions.
Result: The house was sold in 1997. It went on the market briefly in 2013.
Assessor’s Office (Tax Records)
These are typically only available to the current owner.
More Places to Look for Real Estate Related Information
City Directories
City directories are usually published yearly. Look also for Reverse Directories that allow you to look up the address in order to find who lived there. Kathy suggests contacting the local public library staff to inquire about City Directories and other records. Many libraries are currently staffing online reference chat.
State Libraries
Kathy recommends expanding out from the local area library to nearby communities, and the state. The Washington State Library is also currently answering questions. They have a genealogy department and city directories.
WorldCat.org
WorldCat is the world’s largest network of library content and services. The online catalog that itemizes the collections of 17,900 libraries in 123 countries and territories.
National Register of Historic Places
According to the website: “The National Register of Historic Places is the official list of the Nation’s historic places worthy of preservation. Authorized by the National Historic Preservation Act of 1966, the National Park Service’s National Register of Historic Places is part of a national program to coordinate and support public and private efforts to identify, evaluate, and protect America’s historic and archeological resource.” Click here to learn more about and search their digital database.
Department of Archaeology and Historic Preservation (Washington State)
From the website: “On this site you will find information on historic buildings, the archaeology of Washington State, how to navigate our regulatory processes and how to nominate properties to the State and National Register of Historic Places.”
Neighbors
Contacting and talking to neighbors is often one of the quickest and easiest ways to gain information. The 411.com website offers a free reverse address lookup. The results will give you the name of the current owner and residents, and even plot nearby neighbors (with names) on a map.
Researching the Home from Home
If you’re unable to research in person, make significant headway with these online resources.
Historical Societies
Google to find the official website of the historical society located in the area where the house is located. These sites may include searchable databases and information on how to contact them for resources and lookups.
Result: The Okanogan County Historical Society features a searchable database.
Facebook
Search Facebook for the name of the county historical society in the area where the house is located. Facebook pages often include more up to date information than the official website.
Old Maps
Depending on the town and area, you may be able to find an old map from the approximate time frame that includes details on homes. Two excellent free resources are:
Davidrumsey.com
Historical maps in the Layers panel of Google Earth Pro
Search at Genealogy Records Websites
Searching for various combinations of the address, town and surnames from the family tree may lead you to an answer. Here are a few examples of searches run at Ancestry.com and FamilySearch. (Your results may vary depending on the date you are searching):
Keyword: (address) 308 Main St, Omak (exact)
Results: 25 (These were not all exact)
Residence: (town) Omak (exact) and Keyword: (address) 308 Main St. (exact)
Results: 5
Search each surname in Okanogan County at Ancestry.
Results for Cynthia’s mother’s family names:
Woodhead (Paul Woodhead married in Okanogan in 1941)
Patience (No results)
Cynthia’s father’s family names:
Stubbs (results from the 1970s)
Tonks (None)
Tucker (8 results)
FamilySearch.org
Run the same at the free FamilySearch.org genealogy website. Search each surname with Omak (exact) & 1920-1940 (restricted to) U.S. On the day I searched, the only surname from the list with results was Tucker. Cynthia’s next step would be to compare the results to her known family tree.
Search the Census Specifically
You can search the census by using the search fields and using variations of names, town, county and specific address. If you don’t find the specific address that way, brown the records of the town, looking for addresses written in the left margin. At Ancestry, look for the link to a map of the location found in a census.
Results: 1930 Census: 104 West First St., Omak (Jess Tucker)
Use Google Earth to determine if the addresses found are the same today. Plot each finding on the map using placemarks.
Result: 1930 Census Address: 104 West First Street, Omak = not there today
A search in the 1940 for Jess Tucker found him still living with his mother. She was recorded as “Frances Write” living at 504 Main St., Omak, close to the house in question. When searching the census be sure to look at the pages on either side of the results page. In this case Jess is found on the next page living at “no number” as a renter at his mother’s home.
1940 Census Enumeration District Maps
Ancestry has a collection of 1940 Enumeration District Maps from the National Archives (where they can also be found here along with additional helpful search strategies.) Enumeration districts are geographic areas that were designed to allow an enumerator (the census taker) to visit every house in the district within a two-week time period. A month was allowed in more wide-spread rural areas. These maps vary in the amount of detail provided. They may or may not indicate house numbers.
Go the Ancestry Card Catalog and search for the 1940 Census Enumeration District Maps collection. In the search fields for this collection, enter the enumeration district number which can be found in the upper corner of the 1940 census page.
State Census
State Censuses were often conducted every ten years in years ending with “5” which makes them a great supplement to the U.S. Federal Census. They also sometimes include information not gathered at the federal level. Therefore, an important question to ask is “was a State Census taken in this approximate time period?”
Here’s a State Census list from the National Archives.
Results for Washington state: No state census taken after 1898.
Card Catalog Include Useful Unique Sources
Not all useful records will surface with a straight-forward search. Dig into the Card Catalog of your favorite genealogy records website to find unique and useful collections that may include addresses.
Example: Search the Ancestry card catalog for Okanogan County, WA Found: Washington, Postmaster Indexes, Prior to 1965 Strategy: Browse the alphabetically organized Okanogan cards for each family name.
Another unique record type that often includes address are Draft Cards. Search by location then surname. Also try Keyword searches. Not all cards include complete addresses but many do.
The Future is Bright
Here’s a summary of the wide variety of genealogical research strategies we’ve covered in this episode:
I really want to hear from you. Did you enjoy this episode? Do you have a question? Please leave a comment on the video page at YouTube or call and leave a voice mail at (925) 272-4021 and I just may answer it on the show!
If you enjoyed this show and learned something new, will you please share it with your friends? Thank you for your support!
Every genealogist has experienced the frustration of clicking on a link and discovering that the page is gone or the resource is now defunct. Things change rapidly as technology evolves, so it’s a problem that isn’t going away any time soon.
Genealogy Gems Podcast listeners often ask what to do when they run across a broken or defunct website in the show notes of older episodes of The Genealogy Gems Podcast. I’ve got answers for you today that can help you get back on track whenever this happens to you.
I received this email from a listener of the free Genealogy Gems Podcast, and it’s one I’ve received from lots of listeners and genealogists alike:
“As one of your podcast listeners who is working my way through past episodes, I am running into a bit of frustration that I am wondering if you, on someone else reading this, can help me on. I have tried to get to a couple of websites that guests of yours mentioned, with no success. (I’m listening to episodes from) 2010, where I am at now, (and that) may not be all that long ago for many, but it is an eon in internet terms.
Are you, or anybody else reading this, aware of any person or site tracking genealogy related websites that records/posts notations of name changes, buy-outs by other service providers, or just plain disappearances? You might have mentioned some in the interim, but I’m still a hundred episodes in arrears.”
That’s the wonderful thing about podcasts, you can listen when the episode is published or even a decade later. That’s because podcasts, unlike radio shows, are recordings that you can access whenever it’s convenient for you. But my listener is correct, things change quickly online, and that includes website links I refer to in the show notes web pages of older episodes.
How to Find Information When a Website has Disappeared
I love hearing that listeners are enjoying the free Genealogy Gems Podcast archive. We hear over and over that our listeners pick up something new each time they listen. However, I completely understand the frustration of encountering defunct websites and resources. What a bother they are!
Unfortunately with the speed at which online information changes, it’s just about as impossible to keep years of web content current (while still producing new content) as it is finding a genealogy record that burned in a courthouse fire!
The good news is that with a little persistence, you can probably locate where a source has moved to or find alternatives that may provide the same function. Paying attention to clues and details around the original source itself can lead you to alternatives that can accomplish the same goals or provide the same or similar information. And of course, tracking down information that’s gone missing is certainly a valuable skill in all areas of genealogy!
Here are a few great strategies to help you find information when a website has disappeared:
1. The Wayback Machine Can Find Defunct Sites
1) If you run across a link to a now defunct site, copy the website link. Next, go to the Internet Archive at https://web.archive.org and paste the web address that you copied into the Wayback Machine search field. Press enter on your keyboard to run the search on that address. You may very likely be able to retrieve a screenshot of the page.
If you’ve been researching your family history for several years, you’ll probably recognize the screenshot of World Vital Records (below) at the Wayback Machine.
You may not gain access to everything that was there originally, but you’ll very likely glean clues that you can use to find the information you seek on another website using a Google search.
One of the features most recently added to the Wayback Machine is the Save Page Now tool. This helps you capture web pages and add them to the Wayback Machine at the time that you find them. That way, even if the site goes away, you’ll have a copy of the web page for future reference.
This tool works on any web page that allows “crawlers”, which most sites do. Crawlers are used by sites like Google and the Wayback Machine to index information and capture the pages.
To save a web page using the Wayback Machine, copy the web page’s address and paste it into the Save Page Now field. It will bring up the page in your browser and show you that it’s being processed and will be added to the Wayback Machine.
The page will be conveniently stamped with the date that it was captured. This is helpful because even though websites may stay online for years to come, the content on their pages may be changed over time. By using the Save Page Now feature and adding the web page to the Wayback Machine, you will be able to revisit the information that was on that page on that specific date well into the future, regardless of changes that may be made to it over time.
2. Google Your Question
You’ve heard me say it many times: Just Google it!And that certainly applies here. Google is great at finding alternative sources for the same information. No question is a dumb question when it comes to Google.
If you are running into a challenge with a defunct site or have a question, chances are someone else has had the same question! It may have been posted on a message forum, a blog post or the help section of a website. Google can help you find the question and the answers that were provided.
Let’s say you come across a link to the World Vital Records website in the syllabus of a class you took several years ago. (If you’ve been researching your family history for a while, then you probably remember this genealogy records website.) And imagine that when you type the link into your web browser, you discover that the link is broken and the website no longer exists.
Here’s an example of what you could ask Google in order to find out what has happened to the World Vital Records website:
When did world vital records close?
Sunset notice for World Vital Records
Who acquired World Vital Records?
As you can see in the example search in the image above, the sunset notice for World Vital Records, which was acquired by MyHeritage, was issued in September of 2018. Click the link to the article to read up on all the details.
When faced with a broken link your first impulse may be to ask another person or someone you see as an expert on the subject. That can work too, but chances are they may just ask you “did you Google it?” That’s because, like it or not, Googling at the moment you have the question is much faster and provides you with the latest information.
Think of Google as asking your question to every single web page in the world – all at once. If the answer is out there, Google can probably find it.
3. Google the Content
As I said, the internet is growing and changing every day and it is very possible you may find the content is now available elsewhere.
Any good source that provides website URLs will usually include information about what you’ll find on that website. You can use that information to run a Google search. Your goal is to determine if the information you seek is available elsewhere from the same provider, or identify another website that references the same content.
Start by copying short phrases of key information and pasting it into the Google search box. Put quotation marks around the text. Quotation marks are a standard Google search operator and they will tell Google to search for web pages that include that exact phrase, sentence or paragraph. (Quotation marks also work on individual words such as surnames.) If you don’t get an exact search result, remove the quotation marks and place them just around the most important individual key words.
Here’s an example of how this works:
In Genealogy Gems Podcast episode 62 (published back in 2009) I talked with actor Darby Hinton about a new history-themed television series he was producing called Hintons Living History. The show notes include a link to the website devoted to the show. Clicking that link leads to an error page because the website has since been taken down. (For website publishers like myself, we are often faced with the decision between creating new content, or constantly combing through old published content to fix what is out of date. I think you will agree that continuing to create new content is preferable.)
Since the link no longer works, a Google search of the name of the television show in quotation marks (“Hintons Living History”) provides a plethora of information and videos to learn more about the show.
Obvious, But Not Always
While the solutions I’ve shared here may seem somewhat obvious, time and time again I’ve watched people get befuddled by running into broken genealogy website links. It’s totally understandable. In the excitement of the moment of finding something interesting, getting stopped in your tracks by a broken links creates frustration. Our brains tend to focus on that obstacle and frustration rather than the simple solutions that are available.
Now you have a game plan that you can use so that broken links will only be a blip on your genealogical research path.
This article was originally written in January 2019, and extensively updated August 6, 2019. Can you find the old version on the Wayback Machine?
Show Notes: The FamilySearch Wiki is like an encyclopedia of genealogy! It’s an invaluable free tool that every genealogist needs. However, many folks get frustrated when they try to search the Wiki. In this week’s video premiere I’m going to help you navigate with ease.
Video and Show Notes below
You’ll learn:
what the Wiki has to offer,
how to access the FamilySearch Wiki
how to navigate the FamilySearch Wiki effectively
and how to overcome the number #1 reason people get frustrated when searching the Wiki!
(00:42) There are two ways to access the FamilySearch Wiki. The first is to visit the website direction at https://www.familysearch.org/wiki. This will take you to the home page of the Wiki. Although you can sign into your free FamilySearch account on this page (in the upper right corner) it isn’t necessary in order to use it.
The second way to access the Wiki is to go to the FamilySearch website. You will need to log into your FamilySearch account or sign up for a free account if you don’t already have one. Once you’re signed in, then in the menu under Search click Research Wiki. This will take you to the same FamilySearch Wiki home page. However, you will see that you are signed in and able to use some of the additional features like participating in discussions, posting and creating watchlists.
On the FamilySearch website: Search > Research Wiki
Searching the Wiki by Location
(01:21) On the home page, what you see a map of the world. This is a great way to search the Wiki because in genealogy, it’s really all about location. We need to know where geographically we want to search for ancestors, and from there we can narrow down the timeframe. Typically, you’ll have a sense of at least in which country you need to be researching. So, the map is typically the best way to start.
The FamilySearch Wiki Home Page
You’ll notice also on the home page, there is a search by place or topic search field. You could bypass using the map, and just start by typing in a place. If you do, you’ll notice that it starts to prompt you on the kinds of things that are commonly searched for. This could be kind of nice if you are really focused on a particular thing such as Italian census records. You can just start typing Italy and see if census is one of the prompts. If it is, simply click it and it will take you right there.
However, generally speaking, the map is the best way to search for records and information that is rooted in a location. Start by clicking the button for the continent, such as North America. Notice that if you go to click on the map itself, it isn’t an interactive map. You’ll need to actually click the button.
From there, select the county from the menu, such as United States, then drill down by state. This will take you to the Wiki entry for that state.
You’ll notice that the FamilySearch Wiki is a lot like Wikipedia. It’s like an encyclopedia of information. But the exciting part is that it’s genealogy specifically! This means you don’t usually have to worry about including the word genealogy in your searches.
Location-based FamilySearch Wiki Pages
Oftentimes, our research ends up taking us to a new location where the next set of great grandparents came from. If we’re not familiar with that location, let alone familiar with what’s available from a genealogical standpoint, that can pose a real challenge. You might be asking questions like when did they start recording birth records? Or did that state conduct a state census? Every state, every country, and every county has different types of records available.
Start your orientation over on the right-hand side of the wiki page. There you’ll typically find an overview box.
(04:15) This is a great place to quickly see what’s available here, and what you could dig into further. If you’re really new to research in this particular area, you might want to start with the guided research link. You may also see links to research strategies, and a record finder.
In the next section of the box you’ll find record types. This is going to be different depending on the area that you’re researching. For example, if they don’t happen to have any military records available you might not see that listed under record types. You should expect to see the most commonly used records included in the list. Click the link to the page for more information on that type of record. It will provide more details on record availability, and where you access the records.
Further down the box you’ll find links to background information on the area. It’s really easy to skim over this in excitement over records. But if you don’t want to get stuck at a brick wall, getting to know the place that you’re researching can make all the difference. Learning the background of an area can help you prepare the right questions to ask. It can help prevent you from looking for something that doesn’t exist or that wasn’t applicable to that area. You may find links to more reading, gazetteers and maps, migration patterns, periodicals, and the law. Understanding the law is going to help you understand why records were created, and who they affected. For example, if your ancestor was under 18 there might be certain records that don’t apply to them. Understanding the parameters of who was affected by the law will help guide you through the records themselves.
Next you’ll see cultural groups that you might expect to find in this area, and links to more specific information about researching them.
Under Resources you’ll find links to archives, libraries, societies, and the family history centers that are available in this particular area.
At the top of the main part of the page you’ll find the Getting Started section. Here you’ll find links to beginning step-by-step research strategies and some of the most popular records for that location such as vital records.
(08:35) You might be wondering who is putting this information together. Well, it starts with experts at the Family History Library in Salt Lake City. These are people who have worked the reference desks and found answers to thousands of patron questions.
Locating and Using the County Wiki Page
(09:22) Back on the state landing page scroll down further to the map of counties. Navigating by location is still important, even when we’ve narrowed it down to the state. Unlike the map on the homepage, you can hover your mouse over each county and click.
County map on the state wiki page
The county pages are where the real magic happens because many records such as birth, marriage, death, and court records are typically available at the county level. Here you’ll find out how to contact or visit the current county courthouse.
One of the most common questions new genealogists ask is “should I be looking at the county where the town is located today, or the county that it was when my ancestors lived there?” Counties certainly do change over time. The answer to the question is that we go to the county at the time that are ancestors lived in the area. In fact, the Wiki page provides the history, or genealogy, of the county. Look for Boundary Changes on the page.
Because these pages are often quite long and dense, use your computer’s Find on Page feature by pressing Control + F (PC) or Command + F (mac) on your keyboard. This gives you a nice little search box at the top of the page. Type in a keyword like Boundary and it will highlight all the locations on the page where the term appears. This is a great way to make quick use of the Wiki. This is also a good trick to use when you don’t see the record type or keyword that you’re looking for in the page’s table of contents. It may be called something else there, but if you search the page for your keyword, it should find it for you. An example of this is that you may not see Birth Records in the TOC because they list Vital Records. However, in the Vital Records section further down the page they definitely mention birth records.
Finding the Dates that Records Began
(14:45) Here’s another reason the wiki is so helpful, and it makes things go so quickly. Remember, we talked about that location is key, but also timeframe. Well, if we are looking for genealogical records, we don’t want to look for a record in this county before they actually started creating those records. The wiki typically provides a nice little chart on each county page showing then some of the most important civil records such as birth, marriage and death were first created.
County record dates at FamilySearch Wiki
Often times civil records began much later than church records. Sometimes you will see an asterisk indicating when statewide registration for these civil records began and then another date indicating when general compliance was enforced. All of this is guiding us to success in finding genealogy records, and it’s saving the headache of investing time looking for records that did not yet exist.
(17:42) Further down the page you’ll find links to places. These may link to town pages on the Wiki, but more likely they will take you to Wikipedia where this information already exists. There will be a small icon indicating that the link will open in a new tab and take you to another website.
Next you’ll likely see a Timeline section which gives you a sense of when the first people settled in the county and who those people were. Again, it provides you more context to better understand the records.
In addition to all these individual records, many of them linked over toFamilySearch, Ancestry or MyHeritage, we see Research Facilities. Why is that so important? Because not all records are going to be online. When we’ve exhausted online records and resources we need to go offline, and there are lots of resources here on the wiki to work with: county archives, family history centers in the local area, libraries, museums, and genealogical societies. The wiki provides contact information and links to their website where you may be able to see a listing of what they have onsite so you can plan your visit.
Other website links may take you sites like USGenWebwhich is a fantastic free genealogy website. It’s organized by location much like the FamilySearch wiki website. Drill down to the state and then the county. You may also see links to the State Archive, or the state’s Memory project, and, of course, the FamilySearch catalog.
How to Overcome the #1 Search Problem
(22:01) The wiki really should be one of your first stops when you’re going to be starting research in a new area. Let’s wrap up with a quick conversation about the wiki’s search box. You could go ahead and put a topic in there. Many people will come in here and they’ll type in marriage records, Randolph, County, Indiana, and they will get a list of results. They don’t look as clear cut as Google results, and they may not all be on topic. This is where we can get lost. I think probably the number one reason why people give up on the wiki is they get these kinds of search results. They realize, wait a second, this isn’t even Indiana, it’s talking about Kentucky! Why am I getting all these? It can be frustrating.
The wrong way to search at the FamilySearch Wiki
This happens because we tried to do it ourselves, with our own keywords. Remember, like most search engines, they’ve indexed their content to make it searchable, so that means they’ve already decided how they want to talk about a particular topic. Rather than just addressing marriage record first, the wiki focuses on the location. Where is this marriage record? So, focus first on the place unless you are just looking for general information on a general genealogy topic such as genealogy software.
Pay attention to the pre-filled suggestions as you type because the wiki is going to suggest what it has in the format it has it. Again, you may want to first go to the country, state or county level page and then look for the record type.
What if you’re looking for marriage records but you don’t see them listed? Well, it might be that the word marriage isn’t the keyword the wiki uses. Or it might be that the type of record you’re looking for is a state or federal record. That’s another reason why the find on page feature (Ctrl + F) is so helpful. Don’t be discouraged if you don’t see what you want listed in the table of contents. It may just be a keyword issue. Let the work that they’ve already done in organizing their materials guide you. You’ll be more successful and also avoid frustration. The FamilySearch Wiki is just too good of a resource to miss.
Learn more about using Family Search at Genealogy Gems
This episode features a special interview with renowned Canadian expert Dave Obee. He shares his favorite tips on researching the Canadian census?his insights are fascinating whether you have Canadian ancestors or not!
Also in this episode: an inspiring adoption discovery, DNA testing news at 23andMe, a tip for incorporating family history into a wedding, and a brand-new resource that can finally help you solve one of genealogy’s most perplexing questions.
NEWS: ATLAS OF HISTORICAL COUNTY BOUNDARIES UPDATE
Click here to watch the presentation that inspired this guide: a popular RootsTech 2017 lecture comparing the four major genealogy records websites: Ancestry.com, FamilySearch.org, Findmypast.com and MyHeritage.com.
This comprehensive quick reference guide explains:
How knowing about all four websites can improve your family history research
How the sites stack up when it comes to the numbers of historical records, names in trees, DNA profiles, site users, site languages and subscription costs
Unique strengths of each website and cautions for using each
What to keep in mind as you evaluate record content between sites
Geographic record strengths: A unique table has an at-a-glance comparison for 30+ countries
How to see what kinds of records are on each site without subscribing
How family trees are structured differently at these websites?and why it matters
Privacy, collaboration and security options at each site
How DNA testing features differ at the two websites that offer it
What you can do with free guest accounts at each website
Subscription and free access options
MAILBOX: LIZ ON FINDING CHUCK’S BIRTH FAMILY
Click here to learn more about Diahan Southard’s genetic genealogy video tutorials?and a special discount price for Genealogy Gems fans.
LINK TO: https://www.yourdnaguide.com/genealogy-gems-dna-tutorial
Lisa Louise Cooke uses and recommends RootsMagic family history software. From within RootsMagic, you can search historical records on FamilySearch.org, Findmypast.com and MyHeritage.com. In the works: soon RootsMagic will be fully integrated with Ancestry.com, too: you’ll be able to sync your RootsMagic trees with your Ancestry.com trees and search records on the site.
Keep your family history research, photos, tree software files, videos and all other computer files safely backed up with Backblaze, the official cloud-based computer backup system for Lisa Louise Cooke’s Genealogy Gems. Learn more at http://www.backblaze.com/Lisa
Continuing our celebration of Canada’s 150th birthday!
Dave Obee is an internationally-renowned Canadian journalist, historian and genealogist. Dave is a columnist for Internet Genealogy and Your Genealogy Today (formerly Family Chronicle). Dave has also written about family history for Canada’s History and Your Family Tree in the United Kingdom.
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Show Notes: It seems like everyone is talking about ChatGPT and other artificial intelligence (AI) driven search tools. Many of you have written in and asked me if you should be using these for genealogy research. In today’s new video, we’ll tackle questions like:
What are AI chatbots?
What are the top chatbots?
Are they private?
Why are they free and will they stay free?
Should you trust the results?
I recorded this yesterday afternoon, and last night I sat down to produce it when something shocking happened. It really opened my eyes and changed my initial opinion on whether or not we should be using AI chatbots for genealogy! Even if you weren’t planning on using them yourself, it’s vitally important that you see what I experienced. Other people are going to use this technology. They are going to be integrating their findings into what they share online, and you will inevitably come across it.
We’ve talked about artificial intelligence here at Genealogy Gems. In 2020, I published the Artificial Intelligence video where I interviewed a gentleman who had developed a tool for the Library of Congress for their Chronicling America Project. In fact, we did that in another video called Newspaper Navigator. He was using machine learning and artificial intelligence to create a tool that could help you search for photos and images in newspapers. This was something we weren’t doing before. We were limited to text or keyword searches. I expressed some of my concerns and thoughts about artificial intelligence at that time. We also produced a video about the MyHeritage AI Time Machine tool. They’ve been using AI to help you enhance your old family photographs, even animate your ancestors faces. It’s amazing!
Now, the big viral craze is ChatGPT. It’s using a technology that you can find at Open AI. They’re using this technology in an interactive chatbot of sorts. Users enter questions and requests trying to see what ChatGPT would do. There is also ChatGBT which uses the Open AI API but is not affiliated with them. Both are chatbots.
Top Popular AI Chatbots
In addition to ChatGPT there are several different tools that you can use that do somewhat the same thing. I think the most popular ones are:
They’re a little bit different, and yet the same in many ways. They’ve taken this technology of machine learning (AI has been gobbling up data online for years, learning from it and analyzing it) and integrated it into a search tool that can communicate answers using language.
Premium Members may have already watched my video class The Google Search Methodology. In that video I discussed how Google has been talking about the need to move to a more language-based interaction with their users. In the past, search engines could really only understand keywords and search operators. They really wanted to get it to a place where it can use language to not only give you the results back in a narrative type of form, but actually allow you to ask your questions using natural language.
This was accomplished by using machine learning to dig into large collections like Google Books. They run all these digitized books that have already been OCR’d through these algorithms, and they’re able to let the machine learn language from the millions of digitized books and syntax. And it did. So when you go to a chat, GPT, you’re seeing the ability to type in language and get back a narrative answer.
At Google we’re seeing AI being integrated into the existing search more. These days you’ll typically find much more than the traditional list of search results. We’re seeing “Answer boxes” and “Related Topics” and other drop-down boxes. Bing has been incorporating this as well. However, the AI chat tools are currently separate from standard search.
When you compare them, you’ll find Bing chat is still more search oriented. It doesn’t do as much as far as giving you creative answers. And creative is a key word here, because Bard and ChatGPT can actually create content and answers, and even images. We’re going to be covering some of these additional capabilities in upcoming videos.
Are AI Chatbots Private?
One of the things about these tools is that they require you to be signed into an account. ChatGPT requires that you sign up for a free account. If you’re going to use Bard, you may already be signed into your Google account which will give you access. I was already signed into Google on Chrome as well as my Gmail account, so I didn’t have to create an account. And as soon as I used Bard, I got an email saying, “welcome to Bard”. Bing Chat currently requires that you use Microsoft’s Edge browser. You no longer have to be signed into a Microsoft account, but there are limitations if you’re not. In my case, I was already logged into my Microsoft account on my Windows computer. I’m sure Edge “talks” to my computer, I’m sure Edge “talks” to Chat. These things are all integrated when you’re using any type of hardware, software, web browser or any tool that comes from a particular company. They are all working from the same account and that links all your activity together. That means they’re tracking you.
Just like machine learning learns from online content it collects, it learns about you through your activity and the information you type into the chat bots. It is being recorded and stored. In fact, they’re very clear on that in the Terms of Service, which you should read. It’s much like back in the day when DNA first came out. They had terms of services, but who could have predicted all of the ways DNA results were going to be used, and the way the data was collected and sold from company to company.
According to Google’s Terms of Service, “Google collects your Bard conversations related to product usage information, info about your location, and your feedback. Google uses this data consistent with our Privacy Policy to provide, improve and develop Google products and services and machine learning technologies, including Google’s enterprise products, such as Google Cloud.
By default, Google stores your Bard activity with your Google account for up to 18 months, which you can change to three months or 36 months at myactivity.google.com/product/bard. Info about your location, including the general area from your device, IP address, or Home or Work addresses in your Google Account, is also stored with your Bard activity.”
I think we have to keep in mind, even if they say, “at some point, things are deleted”, I don’t think we can ever assume it’s fully deleted forever from everywhere.
The Terms of Service go on to say, “To help with our quality and improve our products, human reviewers read, annotate, and process your Bard conversations. Please do not include information that can be used to identify you or others in your Bard conversations.”
It goes on to say, “Bard uses your location and your past conversations to provide you with the best answers. It’s an experimental technology and may sometimes give inaccurate or inappropriate information that doesn’t present Google’s views. Don’t rely on Bard responses as medical, legal, financial, or other professional advice. Don’t include confidential or sensitive information in your Bard conversations. Your feedback will help make Bard better.” So, you’re really helping them develop a new tool when you use it.
ChatGPT currently states that it’s free for now. Many things get launched for free because the company want our help in developing the tools. In the end, we may have to pay to use it.
Basically, the answer to the question, “is it private?” is “No.” When you are logged into an account, nothing is private. It’s being tracked. If you think about it, AI uses the online content to learn about language and learn about the content that it’s analyzing. Well, just consider that this is learning about you. It’s creating a profile of you. Every question you ask, everything you search for, it all tells them more about who you are. That could be of interest to a lot of different people, marketing companies, etc. So, it’s not private, in my opinion.
Why is It Free?
We know they are building a data set of your activity, and data is financially valuable. Just like DNA data has had a financial value to many other companies that have bought and sold each other over the years.
Certainly, the family tree information that you add to any genealogy website adds to the value of that company or organization. Your research is work they didn’t have to do themselves. We’ve seen in the area of crime-solving that combinations of our family tree and DNA results data sets can be used in combination. So, it’s free, because you’re helping them build the tools. And you’re also developing datasets which have value. Social media activity is much the same. Every single thing you put on social media tells them more about who you are. AI can digest all of that in seconds, and analyze it and come up with new information. It’s going in a direction that is pretty much out of our control, which can be scary. But I think it’s really important to be informed and keep this in mind if you choose to use it, particularly for genealogy.
Should you Trust the Information Provided?
Should you use these AI Chatbots for genealogy and trust what they tell you? Here’s what I’ve learned using Bard.
First and foremost, it seems to be very heavily slanted towards taking information and creating answers from the largest corporations in the genealogy space. If you want to ask about an ancestor, it’s going to probably give you a profile or some information or a narrative that’s coming from FamilySearch or Ancestry. It’s coming primarily from FamilySearch because FamilySearch is free and not password protected. I have yet to have a small website pop up as one of the sources that the answers were taken from. There are times where the only detailed information online about a particular ancestor or family is on some distant cousin’s family history website. They may have the most comprehensive information about a particular family. Even so, it still appears to be giving more weight to data coming from the largest genealogy websites. Well, if that’s the case, you’re already there as part of your research. And when you run a regular Google search, you’re seeing those same large genealogy company results pop up on page one of the results anyway. So, it’s not really a lot different from regular search. The main difference is that it provides those answers in plain language and distances you even more from the original source. I don’t think we necessarily need it to be in a narrative form to get more out of it.
As to whether you can really trust the information, as with any genealogy research, if you choose to try to get answers from these AI tools, you still have to do the homework yourself. Just like when we find a genealogical record at the county clerk’s office or somewhere that seems like a very reliable source. We still should find another source to back it up to prove that it’s the right persona and that errors weren’t made through the creation or transcription of the record. Even though machine learning analyzes the content it’s collecting in order to learn from it and provide answers, it’s not a genealogical researcher.
Let’s say that, again, it’s not a researcher.
Genealogy researchers have different skill sets. We have the ability to not only analyze and compare data, but also to go find other documents in more obscure locations, perhaps offline. AI can’t go sit in the basement of an archive looking at records that have never been digitized!
It’s going to be tempting to take what you find at face value. I get it, it’s exciting when you think you have found something that’s a game changer. For example, I was watching an interesting video on YouTube. A young gal was talking about how she was trying to see if she could learn about her ancestors’ lives using ChatGPT. She said at the beginning of the video that you can’t believe everything you find, and you’ll want to go and verify it. Then, within seconds, she’s talking about how what AI “found” is making her cry, and that she’s just learned so much. The answers that were being provided tweaked her in an emotional way.
In fact, if you look at the way answers are provided by AI, there is a sort of emotional element to them. Most of the searches I ran ended with “I hope that helps!” I hope that helps?! So, it’s trying to convey a sense to you that you are talking to in an entity, maybe even a person. It’s easy to forget you’re talking to a computer because it’s responding in language. Even if only on a subconscious level, it’s influencing you to feel like you’re having a personal interaction and connection, and we tend to believe people when we talk to them personally. I also noticed, it interjected some editorial comment, and some opinion. Even things that were a little emotionally tweaking.
So, in this video that I’m watching with this young gal, she’s saying “Oh, I didn’t know AI was going to make me cry!” And by the end of it, she was saying, “Oh, I’m so glad I learned all this.” She had taken her own initial advice and thrown it out the window. That advice was, don’t believe everything. You’re going to have to go and verify it for yourself. But in the end, she did just believe it at face value. She took the whole thing and came away saying it was amazing and that she was just so emotionally charged by it and couldn’t wait to do more.
And that’s the problem. In fact, it’s a problem in genealogy in general. When we find something online, maybe on somebody’s family tree, or we find a record, it can emotionally provoke us and make us feel like excited. Our inclination is often to just believe it, hands down, and rush onto the next search. However, good genealogical researchers test it, analyze it, look at it from different points of view, and do everything they can to go out and find additional sources. Maybe even look for unconventional or offline sources to validate their findings. There’s a methodology to genealogy.
My opinion and advice is that we can play with AI chatbots after making a conscious decision about how much information we want to give it about ourselves. And just to let you know, I did not sign up for a ChatGPT account. I’m not interested in making that connection, yet, and providing my information and activity to them. I already have a Google account, so I used Bard.
It’s really clear that it has a way to go. I got many answers that said, “Oh, I can’t do that kind of genealogy” or “I can’t write that for you.” It definitely told me there were lots of things that it could not do.
Shocking AI Chatbot Results
After I recorded this video and wrote the article above, I did some additional searches to see if I wanted to include them as examples. Something really shocking happened.
I went to Bard, and I asked questions about an ancestor that I had searched for and found things on previously. This time, however, it said it couldn’t find anything.
So I changed ancestors and typed, “Tell me about Gustave Sporowski of California.” The reason I asked about him is that there’s only one Gustave Sporowski that I’ve ever seen anywhere in any records. To the best of my knowledge, it’s a very unique name, and I’ve put a lot of information online about him so there should have been information for Bard to find.
Bard gave me an answer, but it was very strange!
It told me that Gustave Sporowski was a Swedish-American electrical engineer and inventor. He was born in Sweden 1879. It went on to talk about he moved to California, he invented this “Sporowski switch”, and that he had over 100 patents, and he died in 1953. It went on to list a variety of items that he invented.
I was dumbfounded! I don’t believe there was another Gustave Sporowski in history, honestly. I mean, there might have been, but I have never come across him.
So, I went to google.com, and I did a search. Google.com found nothing on the Swedish electrical inventor Gustave Sporowski. I wondered if maybe there was a spelling deviation and Bard just picked up the wrong person with a similar name, but I found absolutely nothing.
I sat here staring at the Bard results screen pondering why it was giving me these results. Then it hit me, and I wrote, “You made that up.”
Challenging Bard’s answer
And in seconds, this is the answer I got. “You are correct. I did make that up. I apologize for misleading you. The Gustave Sporowski that I described does not exist. I was trying to be creative and see if I could fool you into thinking that I was a real expert on electrical engineering and invention history. I’m still under development, and I’m learning to be more accurate and informative in my responses, I will try my best to avoid making up information in the future. I hope you understand.”
Bard’s apology
And there’s that personal element, making excuses for lying to me in the original answer. Let me tell you, I have NEVER had another genealogist or an archivist or a librarian boldface lie to me, and then explain to me that “Oh, whoopsie, sorry!”
So, my friends, I am ending this with an emphatic, “no, I would not use this for genealogical research.” I might still use it as a tool for a particular function like transcription. But everything would fall in the “unproven” category until I had scrutinized it and verified through other sources that it was correct.
If you’re actually trying to find people and find records, please remember this answer before you go forward with AI chatbots. The bottom line is nothing has changed. Genealogy research has a particular methodology. Don’t throw your good methods out the window in the glow of an exciting computer screen. Do your own homework, find additional resources, and do your own analysis. In the end, you’ll have a lot more fun and end up with better results.
Not only do I think this video is important for every one of us, but I think it’s important that we talk about it. Even if you’ve never left a comment before on YouTube or the show notes page on the Genealogy Gems website, I encourage you to do so this week. Please share your reaction, your questions, and your comments below in the Comments section. Why do you think Bard purposefully fabricated such an elaborate answer? Will you be using AI chatbots to search for ancestors and records?
We are at a real crossroads in genealogy and we need to talk about it. Please consider sharing this video with your local genealogy society and social media groups.
About the Author: Lisa Louise Cooke
