Solutions for Broken Website Links

by Lisa Cooke | Aug 6, 2019 | 01 What's New, Technology | 1 comment

Every genealogist has experienced the frustration of clicking on a link and discovering that the page is gone or the resource is now defunct. Things change rapidly as technology evolves, so it’s a problem that isn’t going away any time soon.

Genealogy Gems Podcast listeners often ask what to do when they run across a broken or defunct website in the show notes of older episodes of The Genealogy Gems Podcast. I’ve got answers for you today that can help you get back on track whenever this happens to you.

I received this email from a listener of the free Genealogy Gems Podcast, and it’s one I’ve received from lots of listeners and genealogists alike:

“As one of your podcast listeners who is working my way through past episodes, I am running into a bit of frustration that I am wondering if you, on someone else reading this, can help me on. I have tried to get to a couple of websites that guests of yours mentioned, with no success. (I’m listening to episodes from) 2010, where I am at now, (and that) may not be all that long ago for many, but it is an eon in internet terms.

Are you, or anybody else reading this, aware of any person or site tracking genealogy related websites that records/posts notations of name changes, buy-outs by other service providers, or just plain disappearances? You might have mentioned some in the interim, but I’m still a hundred episodes in arrears.”

That’s the wonderful thing about podcasts, you can listen when the episode is published or even a decade later. That’s because podcasts, unlike radio shows, are recordings that you can access whenever it’s convenient for you. But my listener is correct, things change quickly online, and that includes website links I refer to in the show notes web pages of older episodes.

How to Find Information When a Website has Disappeared

I love hearing that listeners are enjoying the free Genealogy Gems Podcast archive. We hear over and over that our listeners pick up something new each time they listen. However, I completely understand the frustration of encountering defunct websites and resources. What a bother they are!

Unfortunately with the speed at which online information changes, it’s just about as impossible to keep years of web content current (while still producing new content) as it is finding a genealogy record that burned in a courthouse fire!

The good news is that with a little persistence, you can probably locate where a source has moved to or find alternatives that may provide the same function. Paying attention to clues and details around the original source itself can lead you to alternatives that can accomplish the same goals or provide the same or similar information. And of course, tracking down information that’s gone missing is certainly a valuable skill in all areas of genealogy!

Here are a few great strategies to help you find information when a website has disappeared:

1. The Wayback Machine Can Find Defunct Sites

1) If you run across a link to a now defunct site, copy the website link. Next, go to the Internet Archive at https://web.archive.org and paste the web address that you copied into the Wayback Machine search field. Press enter on your keyboard to run the search on that address. You may very likely be able to retrieve a screenshot of the page.

If you’ve been researching your family history for several years, you’ll probably recognize the screenshot of World Vital Records (below) at the Wayback Machine.

You may not gain access to everything that was there originally, but you’ll very likely glean clues that you can use to find the information you seek on another website using a Google search.

One of the features most recently added to the Wayback Machine is the Save Page Now tool. This helps you capture web pages and add them to the Wayback Machine at the time that you find them. That way, even if the site goes away, you’ll have a copy of the web page for future reference.

This tool works on any web page that allows “crawlers”, which most sites do. Crawlers are used by sites like Google and the Wayback Machine to index information and capture the pages.

To save a web page using the Wayback Machine, copy the web page’s address and paste it into the Save Page Now field. It will bring up the page in your browser and show you that it’s being processed and will be added to the Wayback Machine.

The page will be conveniently stamped with the date that it was captured. This is helpful because even though websites may stay online for years to come, the content on their pages may be changed over time. By using the Save Page Now feature and adding the web page to the Wayback Machine, you will be able to revisit the information that was on that page on that specific date well into the future, regardless of changes that may be made to it over time.

2. Google Your Question

You’ve heard me say it many times: Just Google it! And that certainly applies here. Google is great at finding alternative sources for the same information. No question is a dumb question when it comes to Google.

If you are running into a challenge with a defunct site or have a question, chances are someone else has had the same question! It may have been posted on a message forum, a blog post or the help section of a website. Google can help you find the question and the answers that were provided.

Let’s say you come across a link to the World Vital Records website in the syllabus of a class you took several years ago. (If you’ve been researching your family history for a while, then you probably remember this genealogy records website.) And imagine that when you type the link into your web browser, you discover that the link is broken and the website no longer exists.

Here’s an example of what you could ask Google in order to find out what has happened to the World Vital Records website:

When did world vital records close?
Sunset notice for World Vital Records
Who acquired World Vital Records?

As you can see in the example search in the image above, the sunset notice for World Vital Records, which was acquired by MyHeritage, was issued in September of 2018. Click the link to the article to read up on all the details.

When faced with a broken link your first impulse may be to ask another person or someone you see as an expert on the subject. That can work too, but chances are they may just ask you “did you Google it?” That’s because, like it or not, Googling at the moment you have the question is much faster and provides you with the latest information.

Think of Google as asking your question to every single web page in the world – all at once. If the answer is out there, Google can probably find it.

3. Google the Content

As I said, the internet is growing and changing every day and it is very possible you may find the content is now available elsewhere.

Any good source that provides website URLs will usually include information about what you’ll find on that website. You can use that information to run a Google search. Your goal is to determine if the information you seek is available elsewhere from the same provider, or identify another website that references the same content.

Start by copying short phrases of key information and pasting it into the Google search box. Put quotation marks around the text. Quotation marks are a standard Google search operator and they will tell Google to search for web pages that include that exact phrase, sentence or paragraph. (Quotation marks also work on individual words such as surnames.) If you don’t get an exact search result, remove the quotation marks and place them just around the most important individual key words.

Here’s an example of how this works:

In Genealogy Gems Podcast episode 62 (published back in 2009) I talked with actor Darby Hinton about a new history-themed television series he was producing called Hintons Living History. The show notes include a link to the website devoted to the show. Clicking that link leads to an error page because the website has since been taken down. (For website publishers like myself, we are often faced with the decision between creating new content, or constantly combing through old published content to fix what is out of date. I think you will agree that continuing to create new content is preferable.)

Since the link no longer works, a Google search of the name of the television show in quotation marks (“Hintons Living History”) provides a plethora of information and videos to learn more about the show.

Obvious, But Not Always

While the solutions I’ve shared here may seem somewhat obvious, time and time again I’ve watched people get befuddled by running into broken genealogy website links. It’s totally understandable. In the excitement of the moment of finding something interesting, getting stopped in your tracks by a broken links creates frustration. Our brains tend to focus on that obstacle and frustration rather than the simple solutions that are available.

Now you have a game plan that you can use so that broken links will only be a blip on your genealogical research path.

This article was originally written in January 2019, and extensively updated August 6, 2019. Can you find the old version on the Wayback Machine?

About the Author: Lisa Louise Cooke

Lisa is the Producer and Host of the Genealogy Gems Podcast, an online genealogy audio show and app. She is the author of the books The Genealogist’s Google Toolbox, Mobile Genealogy, How to Find Your Family History in Newspapers, and the Google Earth for Genealogy video series, an international keynote speaker, and columnist for Family Tree Magazine.

Bust a Brick Wall by Speaking Google’s Language

by Lisa Cooke | Nov 2, 2016 | 01 What's New, Google

Bust a genealogy brick wall by learning to speak Google’s language. Proper use of Google’s basic search operators will have you plowing through walls in your research in nothing flat!

Genealogy information is sprinkled across the millions of websites on the web. Whether it’s a digital image of your great-great grandma on a distant cousins website or an out-of-print history book listed in the online card catalog in a library on the other side of the globe. Google can help you find it all.

Gaining access to that information is not as hard as you may think. I’d like to share a question I received recently from a Genealogy Gems Podcast listener, and show you how you can bust a brick wall by speaking Google’s language.

Here’s the email that I received from Ruth last week:

I’m sitting here listening to one of your free podcasts…I’m working, I’m listening, and I’m thinking…about my brick wall James Craig, what I know and what I’m trying to find out!

I know that James Craig was born about 1795-97 in New Jersey and was at Ft. Jesup, Louisiana in 1823, [and] that he was discharged in 1825. I researched New Jersey military records and found a James Craig, from Pittsgrove, Salem, New Jersey, who joined the Army [in] August 1820 for five years [and] he was sent to Fort Scott, Georgia. I read articles that state, when Fort Scott closed sometime around 1822/23, the men were sent to Fort Smith, Arkansas. Do you see the trail I’m following? It’s not hard to make the connection from Fort Smith, Arkansas to Fort Jesup, Louisiana. My problem is that I haven’t found any transfer papers!! So, how do I verify that James Craig from Pittsgrove, New Jersey is my 3rd great-grandfather. Is it possible that there are journals from the commanding officer of each encampment that might shed some light on this?

Thanks in advance for any thoughts you might have on this long standing brick wall!

Tips to Bust a Genealogy Brick Wall

Ruth asked “Is it possible that there are journals from the commanding officer of each encampment that might shed some light on this?” I certainly think it is possible! I would suggest using Google to search the web because such items might be digitized online, or they might be listed on a library or archive website as being available at their location. Either way, you would gain valuable information on how to access the items.

Here’s an example of a search I would run:

This search is based on my Google Excellent Method Search Let’s break down the pieces of this search query:

The quotation marks tell Google that the word or phrase must be in every search result (in other words, they are mandatory.) When used around a phrase, that means the phrase must appear exactly as searched.

The asterisk tells Google there might be a word or two between the words in a phrase, such as a middle initial.

By putting OR between two versions of the phrases, such as last name first and first name first, you cover all your bases. Note that the word OR must be capitalized to work as a Google operator.

Finally, two numbers separated by 2 dots is called a “numrange search” and that tells Google a number that falls within that range must appear in each search result. And of course, four digit numbers represent years to genealogists!

Your Genealogy Google Guru

Google packs a powerful punch for genealogists. Let me be your Genealogy Google Guru and watch my video below for even more helpful tips and tricks. Remember to subscribe to my Genealogy Gems YouTube channel so you’ll get all my upcoming Google video tips. Happy searching!

Find Old Film Footage Online: YouTube and Google Video Search

by Lisa Cooke | Dec 23, 2017 | 01 What's New, Google, Video, YouTube

Old film footage can make your family stories truly unforgettable–even for those relatives who seem to forget every fact you tell them about your genealogy! Follow these tips to find old film footage and video online.

If a picture’s worth a thousand words when you share your family history, how much more do you think a video is worth?

A while back, we told the gripping story of Betty McIntosh, a Honolulu reporter-turned-World War II spy. What fun it was to research and share on the blog! The post has multimedia sources threaded throughout: an image of a young Betty from the CIA’s website, news articles, oral histories with more memories of Pearl Harbor, a YouTube video interview with Betty, and even a dramatic radio broadcast clip from the day of the attack, when the media was trying to reach the mainland with news of the attack.

We found all those sources via Google searching. And while we could go into great depth on how to find each of those kinds of sources (and I do, in resources such as my book, The Genealogist’s Google Toolbox), in this article, I wanted to share some tips on finding old film footage online, using Betty as a case study. Think about how you might use these tips to look for old video or films related to your family history–and let me know what you find! I’d love to hear from you.

How to find old film footage online: 4 tips

1. Search for your topic on YouTube, the world’s largest video-sharing website. My book The Genealogist’s Google Toolbox has an entire chapter devoted to YouTube searches for family history, so I won’t go into great depth here. I will tell you to think of search terms that pertain to the family history stories you want to share: a person’s name, a place, an event in history, or even an occupation or industry. Enter those search terms at YouTube.com.

Betty lived in the 20th century and was recognized publicly for her work during her own lifetime. So there was a good chance that old film or video would exist about her. And they do! A YouTube search brought up video interviews with her, such as this one:

2. Repeat the searches on Google. YouTube searches can only bring up what’s actually been put on YouTube. Google searches are much wider, across millions of websites, and you may find some other wonderful resources. When your Google search results come up, click Videos to narrow your results:

You’ll have some duplication with results from YouTube. In the case of Betty McIntosh, I found two additional videos that didn’t come up on YouTube. One of them was at NBC News.com and the other was an hour-long interview on C-Span!

3. Run multiple searches on both Google and YouTube. Repeat your searches with various search parameters to broaden or narrow your results, or to capture different kinds of results. In Betty’s case, keywords such as spy and reporter were important to filter out unwanted results.

Remember that Google and YouTube aren’t specifically designed for searching for name variants like your favorite genealogy website is. So these sites may not recognize nicknames or other name variants, such as “Elizabeth” instead of “Betty.” Also search by surnames only, maiden and married names and even initials. Here’s a quick video tutorial I did on using asterisks to search for name variations on Google:

4. Pay attention to copyright restrictions if you want to share old film footage, such as if you’re making your own family history video. For example, I found these copyright restrictions for using C-Span video (noncommercial use is allowed and there’s even a handy video clipping tool right on the site if you want to clip part of it and save it).