by Lisa Cooke | Jan 21, 2014 | 01 What's New, Family History Podcast, Interviewing
Listen to the Family History: Genealogy Made Easy podcast by Lisa Louise Cooke. It’s a great series for learning the research ropes and well as refreshing your skills.
Originally published 2009
Republished January 21, 2014
https://lisalouisecooke.com/familyhistorypodcast/audio/fh15.mp3
Download the Show Notes for this Episode
Welcome to this step-by-step series for beginning genealogists—and more experienced ones who want to brush up or learn something new. I first ran this series in 2008-09. So many people have asked about it, I’m bringing it back in weekly segments.
Episode 15: Genealogy Cold Calling II: 14 Tips for Contacting Distant Relatives
Connecting with someone who knows about our ancestors can really boost our research results—and even create new relationships among living kin. But it’s not always easy to send that first email or make that call.
In today’s episode we talk about the skill of “genealogical cold calling.” Relationships are key to genealogical success and by following 14 genealogical cold calling strategies you will find your research relationships multiplying. We’ll chat with my cousin, Carolyn Ender, who has conducted hundreds of telephone interviews. She has a knack for quickly connecting with folks she doesn’t know over the telephone in ways that put them at ease and bring to light the information that she’s looking for.
But first, we do some follow up with an email from a listener about family trees. Then, I share a little story that puts into practice what we’ve learned so far in this podcast series.
14 Steps to Genealogical Cold Calling Success
#1. Identify the person you want to call.
#2. Locate the person’s phone number. Below are some great websites for locating people you don’t know. The list is updated from the one given in the show. And Whowhere.com now has an app for Android, iPhone and other mobile devices. Check it out
Don’t forget to search the entire metro area, not just one city. Try just searching their first name particularly if it’s not a really common first name. Try and track down their number through other relatives or researchers. If all else fails consider posting on a message board for the surname
#3. Prepare ahead for making the call.
Every tough job gets just a little easier when you do your homework first. Follow these tips:
- Take into account a possible difference in time zones.
- Choose a time when you are not too rushed
- Do a brief review of the family you are researching so it’s fresh in your mind
- Make note of specific questions you would like to ask.
- Have your genealogy software program open or your written notes at your fingertips.
#4. Get up the “nerve” to call.
Remind yourself how valuable this person’s information could be to your research. If he or she is quite elderly, remember that none of us will be around here forever so you need to make the call today! Say to yourself: “I can do this. This is important!” And be positive and remember, all they can do is say “no thank you.”
#5. Introduce yourself.
Give your first & last name & tell them the town and state where you live. Then tell them the family connection that you share, and tell them who referred them to you or how you located them before launching into why you’re calling or what you want.
#6. Overcome reluctant relatives.
Be ready to share what you’ve learned, and to share your own memories of a relative that you have in common. Mention something of particular interest in the family tree that might pique their interest.
If they are very hesitant you could offer to mail them some information and offer to call back once they’ve had a chance to look at it. That way they can sort of get their bearings too.
#7. What to do during the call
You’ll want to take notes during the phone call. Try a headset which will help to free up your hands for writing. Handwriting is preferably over typing.
Take the opportunity to not just get new information but also to confirm information that you already have–just to make sure it’s correct.
If you have a way to record the call, you don’t have to take notes and focus all of your attention on the conversation, and then transcribe the recording later. If you want to record, ask permission: in some places, it’s illegal to record a conversation without permission and it’s common courtesy to say you’re taping them. But it might put off a stranger; perhaps taping could wait until a second call.
#8. Leave a detailed voice mail message if there’s no answer.
State your name and that you would like to talk with them about the family history. Leave your phone number and tell them that you will call them back. Consider leaving your email address and suggesting they email you with a convenient time to call back.
Be sure and keep track in your genealogy database each time you call and what messages you leave. Having a log of calls and voice mail messages you’ve left will help you keep track.
#9. “Must-ask” questions.
- “Do you or anyone else in the family have any old family photographs, or a family Bible?
- (Reassure the person that you would only be interested in obtaining copies of any pictures or mementos they might have.)
- “Do you know anyone else in the family who has been doing family research?”
- “May I have your permission to cite you as a source in print in the future?”
- “Is it OK with you if I keep in touch from time to time?”
#10. Wrap up the call.
- Ask for their mailing address and email address.
- Offer to give them your address and phone number.
- Let them know you would be pleased to hear from them if they come across any other information, pictures, etc.
#11. Document the call.
Sit down at the computer or your notepad right away and make detailed notes about the phone conversation while it’s fresh in your mind. Include the person’s name, address, phone number and date of conversation. Make notes regarding any items you think may be questionable to remind you to go back and do more research on those points. At the bottom of the page list the ACTION items that come to mind that you want to follow up on based on the conversation. Enter their contact information into your genealogy database as well as your email contact list.
#12. Enter new information Into your genealogy database.
This is a must. Do it right away while it’s on your mind.
#13. Create an action item list.
Create action items based on what you learned. Ask yourself “What are the logical next steps to take considering what you’ve learned through this interview?” The call is not the end result, it’s a step in the research process, and it can really help to make this list now, and while it’s fresh in your mind.
#14. Follow up.
Send the person a written note or email thanking them for taking the time to talk with you. If the person mentioned that they would look for pictures or would look up something in a family Bible etc., mention in your note that you would still be interested in anything they can help you with and that you would be glad to pay any copying expenses, postage etc. Offer to provide copies of your information or copies of pictures you have etc. You never know: they might catch the genealogy bug and become your new research partner!
Next, put their birthday on your calendar and send them a card on their next birthday. It’s another way of keeping the connection going and expressing that you really do appreciate all their help. Try this service: Birthday Alarm.
Occasionally make a follow up call to check in and see how they are doing, share any new family items she’s come across recently, and ask if they have they heard or found anything else.
by Lisa Cooke | Nov 6, 2013 | 01 What's New, History, Newspaper
Newsboys or “newsies” used to sell the news. But for a time in American history, they were the news!
Newsboy. Little Fattie. Less than 40 inches high, 6 years old. Been at it one year. May 9th, 1910. Location: St. Louis, Missouri. Wikimedia Commons image, original at Library of Congress.
You’d know them by their common call: “Read all about it!” It was their job to sell stacks of inexpensive newspapers on every street corner that would support them. The Library of Congress has posted a fascinating page about the history of newsies, including their own appearance in the papers.
In 1899, newspaper prices rose–and that cut into the profit margins of boys who had very little profit to begin with. In New York City, many newsboys refused to sell papers published by Pulitzer and Hearst. Over the next few years, the newsboys didn’t exactly unionize, but they did organize. Eventually they formed the National Newsboys’ Association, which evolved into today’s Boys Club and Girls Club.
It’s interesting to read how the newspapers reported the doings of the boys who were essentially their salespeople. I bet it was a tricky place to be caught: a newspaper couldn’t afford to totally alienate their own best salesmen. Those salesmen were actually children, whom nobody wants to be accused of targeting. But their activities were aimed at driving down prices. In some cases, you see newspapers taking “the high road” and reporting charitable efforts to help these boys, like this story from the 1909 Washington Herald:
Click here to read this full story on Chronicling America. And click here to “read all about” newsboys and their role in American newspaper life.
Remember, stories like these are the kind that shaped our ancestors’ lives. Whether we find our relatives mentioned directly in the paper or we just see what life was like around them, we can learn so much from reading the same newspapers they did. Learn more from my book How to Find Your Family History in Newspapers–and Genealogy Gems Premium Subscribers can check out “Getting the Scoop on Your Ancestors in Newspapers” in the Premium Videos section.
by Lisa Cooke | Nov 25, 2013 | 01 What's New, Evernote, Gifts, Organization
Some genealogists–actually, most genealogists–need help being organized. These genealogy gift ideas are the perfect gift to give yourself: the gift of 
helping you keep track of your research, your sources and everything else in your family history world.
These ideas include those for gathering and organizing your research materials but also precious memories and original artifacts. When you shop, and click on the links from this post your purchases help support the free Genealogy Gems podcast. Thank you!
Evernote. Ok, this program is FREE so maybe it doesn’t count as a holiday gift. But sometimes the most important gifts we can give someone (including ourselves) are TIME and a FRESH START. That’s what you’ll give when you install Evernote on your computer or a loved one’s, then learn or teach someone how to use it.
Some of my most popular classes now are on how to harness Evernote to keep track of genealogy sources, online and print content, photos, research notes and all those other essential bits that can haunt you when you can’t put your hands on them. And all the options available for Evernote mean you can synch and access your stuff across several devices and computers: it’s available for Windows and Mac systems and there are apps for iPad/iPhone/iPod Touch, Android, Windows Phone and Blackberry. PRICE: Free.
Evernote Smart Notebook.
Even the most paper-free researchers still need to take handwritten notes sometimes. Make your notes easy to scan and integrate into your Evernote software with this notebook. The notebook paper is lightly gridded to make it easier to scan the pages nice and straight. But the real genius of this notebook is the accompanying “smart stickers” you can put on each page. These stickers have icons that become searchable digital tags when scanned. These tags make it easier to identify and synch your notes with other material you’ve tagged in Evernote (by surname, location, person’s name, etc). PRICE: $19.95.
Evernote for Windows for Genealogists Quick Reference Guide
This is my newest publication! Evernote users (and those who want to be) appreciate having an at-a-glance tutorial, tricks and shortcuts for using this free and essential software for genealogy. Evernote helps genealogists keep track of their source material–and my laminated Quick Reference Guide helps genealogists do it smarter and faster.
Price: $9.95
My Life & Times: A Guided Journal for Collecting Your Stories.
This gorgeously-designed book by Genealogy Gems Contributing Editor Sunny Morton helps the user capture their own life story or someone else’s. The book is organized into natural sections like childhood, family life, career, etc. Each section is filled with thoughtful memory-jogging questions about the past: relationships, events, growing experiences. A spiral-bound format with a bonus CD with extra printable pages makes the book flexible to anyone’s life: remove or add additional as needed to tell your unique story. The introduction and the beginning of each section offers compassionate and sound advice on topics like how to improve the quality of memories, understanding memories, what to do with difficult memories and more. PRICE: $29.99 (but last I checked it was on sale for $19.99 at Amazon the link above).
Disclosure: This article contains affiliate links and Genealogy Gems will be compensated if you make a purchase after clicking on these links (at no additional cost to you). Thank you for supporting Genealogy Gems!
by Lisa Cooke | Nov 28, 2013 | 01 What's New, Collaborate, Inspiration, Publishing
One of the most important things we do as genealogists is share! We share research findings, family stories, trees, heirloom photos and more. These days, sharing online is often the way to go. It’s fast, it’s relatively organized, it gets things into the hands of those who want them and (often) it’s free!
To wrap this series of blog posts on collaborating, I offer 4 ways to share genealogy online (in addition to Dropbox and Evernote, which we discussed in previous posts).
1. Attach scanned documents, photos and stories to your online tree. Whether you keep a tree at MyHeritage, Ancestry, FamilySearch or another site, beef it up with everything you have. That only enriches the body of knowledge out there and gives others a leg up on the next bit of research. You can also include links to applicable notes in Evernote.
2. Post gravestone photos and other burial information at online cemetery sites. BillionGraves and Find A Grave are the two big ones, of course. These sites provide searchability and a platform for collaboration between descendants.
3. Post meaty queries that show what you know and what your questions are. RootsWeb and USGenWeb are two enormous sites, organized by location and topic, where you can post questions about people, places and more. Check out this page on how to write a good query and this Cyndi’s List portal to various message boards. TIP: Remember to include all important related keywords, name and location spellings, and dates in your messages so they are easily found by your long lost cousins using Google!
4. Publish your research. Genealogy newsletters, magazines and journals of all levels (from the local to the national and beyond) want your well-researched, well-written research. What’s a chunk of research you could share? Look for publications that are indexed in PERSI, the Periodical Source Index, because other genealogists are most likely to find your work when it’s indexed there. Of course, family history websites, blogs and books are all great ways to publish your research, too. Just get it out there!
As the online genealogy community continues to grow, our opportunities to grow bigger, better family trees also grow. So my question to you is: What do you have to share? And have you begun?
Check out the magazine article that inspired this series of posts on collaborating. It’s “Teaming Up,” and it appears in the December 2013 issue of Family Tree Magazine. Sharing genealogy files is just one topic we cover. The article itself was a cross-country collaboration between myself and Genealogy Gems Contributing Editor Sunny Morton. To write it, we relied on a lot of the same tips and tools we recommend!
Finally, check out my previous blog posts in this mini-series on collaboration:
Tips for Collaborative Genealogy: Research with a Partner
Tips for Collaborative Genealogy: Dropbox for Genealogists
Tips for Collaborative Genealogy: Evernote for Genealogists
