Solutions for Broken Website Links

Every genealogist has experienced the frustration of clicking on a link and discovering that the page is gone or the resource is now defunct. Things change rapidly as technology evolves, so it’s a problem that isn’t going away any time soon.

Genealogy Gems Podcast listeners often ask what to do when they run across a broken or defunct website in the show notes of older episodes of The Genealogy Gems Podcast. I’ve got answers for you today that can help you get back on track whenever this happens to you. 

broken genealogy website links solutions

I received this email from a listener of the free Genealogy Gems Podcast, and it’s one I’ve received from lots of listeners and genealogists alike:

“As one of your podcast listeners who is working my way through past episodes, I am running into a bit of frustration that I am wondering if you, on someone else reading this, can help me on. I have tried to get to a couple of websites that guests of yours mentioned, with no success. (I’m listening to episodes from) 2010, where I am at now, (and that) may not be all that long ago for many, but it is an eon in internet terms.

Are you, or anybody else reading this, aware of any person or site tracking genealogy related websites that records/posts notations of name changes, buy-outs by other service providers, or just plain disappearances? You might have mentioned some in the interim, but I’m still a hundred episodes in arrears.”

That’s the wonderful thing about podcasts, you can listen when the episode is published or even a decade later. That’s because podcasts, unlike radio shows, are recordings that you can access whenever it’s convenient for you. But my listener is correct, things change quickly online, and that includes website links I refer to in the show notes web pages of older episodes.

How to Find Information When a Website has Disappeared

I love hearing that listeners are enjoying the free Genealogy Gems Podcast archive. We hear over and over that our listeners pick up something new each time they listen. However, I completely understand the frustration of encountering defunct websites and resources. What a bother they are!

Unfortunately with the speed at which online information changes, it’s just about as impossible to keep years of web content current (while still producing new content) as it is finding a genealogy record that burned in a courthouse fire!

The good news is that with a little persistence, you can probably locate where a source has moved to or find alternatives that may provide the same function. Paying attention to clues and details around the original source itself can lead you to alternatives that can accomplish the same goals or provide the same or similar information. And of course, tracking down information that’s gone missing is certainly a valuable skill in all areas of genealogy!

Here are a few great strategies to help you find information when a website has disappeared:

1. The Wayback Machine Can Find Defunct Sites

1) If you run across a link to a now defunct site, copy the website link. Next, go to the Internet Archive at https://web.archive.org and paste the web address that you copied into the Wayback Machine search field. Press enter on your keyboard to run the search on that address. You may very likely be able to retrieve a screenshot of the page.

Internet Archive Wayback Machine

If you’ve been researching your family history for several years, you’ll probably recognize the screenshot of World Vital Records (below) at the Wayback Machine.

wayback-machine-result

You may not gain access to everything that was there originally, but you’ll very likely glean clues that you can use to find the information you seek on another website using a Google search.

One of the features most recently added to the Wayback Machine is the Save Page Now tool. This helps you capture web pages and add them to the Wayback Machine at the time that you find them. That way, even if the site goes away, you’ll have a copy of the web page for future reference.

This tool works on any web page that allows “crawlers”, which most sites do. Crawlers are used by sites like Google and the Wayback Machine to index information and capture the pages. 

save this page Wayback Machine

To save a web page using the Wayback Machine, copy the web page’s address and paste it into the Save Page Now field. It will bring up the page in your browser and show you that it’s being processed and will be added to the Wayback Machine.

The page will be conveniently stamped with the date that it was captured. This is helpful because even though websites may stay online for years to come, the content on their pages may be changed over time. By using the Save Page Now feature and adding the web page to the Wayback Machine, you will be able to revisit the information that was on that page on that specific date well into the future, regardless of changes that may be made to it over time.

2. Google Your Question

You’ve heard me say it many times: Just Google it! And that certainly applies here. Google is great at finding alternative sources for the same information. No question is a dumb question when it comes to Google. 

If you are running into a challenge with a defunct site or have a question, chances are someone else has had the same question! It may have been posted on a message forum, a blog post or the help section of a website. Google can help you find the question and the answers that were provided. 

Let’s say you come across a link to the World Vital Records website in the syllabus of a class you took several years ago. (If you’ve been researching your family history for a while, then you probably remember this genealogy records website.) And imagine that when you type the link into your web browser, you discover that the link is broken and the website no longer exists.   

Here’s an example of what you could ask Google in order to find out what has happened to the World Vital Records website:

  • When did world vital records close?
  • Sunset notice for World Vital Records  
  • Who acquired World Vital Records?

world vital records search

As you can see in the example search in the image above, the sunset notice for World Vital Records, which was acquired by MyHeritage, was issued in September of 2018. Click the link to the article to read up on all the details. 

When faced with a broken link your first impulse may be to ask another person or someone you see as an expert on the subject. That can work too, but chances are they may just ask you “did you Google it?” That’s because, like it or not, Googling at the moment you have the question is much faster and provides you with the latest information.

Think of Google as asking your question to every single web page in the world – all at once. If the answer is out there, Google can probably find it.

3. Google the Content 

As I said, the internet is growing and changing every day and it is very possible you may find the content is now available elsewhere.

Any good source that provides website URLs will usually include information about what you’ll find on that website. You can use that information to run a Google search. Your goal is to determine if the information you seek is available elsewhere from the same provider, or identify another website that references the same content.

Start by copying short phrases of key information and pasting it into the Google search box. Put quotation marks around the text. Quotation marks are a standard Google search operator and they will tell Google to search for web pages that include that exact phrase, sentence or paragraph. (Quotation marks also work on individual words such as surnames.) If you don’t get an exact search result, remove the quotation marks and place them just around the most important individual key words.

Here’s an example of how this works:

In Genealogy Gems Podcast episode 62 (published back in 2009) I talked with actor Darby Hinton about a new history-themed television series he was producing called Hintons Living History. The show notes include a link to the website devoted to the show. Clicking that link leads to an error page because the website has since been taken down. (For website publishers like myself, we are often faced with the decision between creating new content, or constantly combing through old published content to fix what is out of date. I think you will agree that continuing to create new content is preferable.)

Since the link no longer works, a Google search of the name of the television show in quotation marks (“Hintons Living History”) provides a plethora of information and videos to learn more about the show.

Obvious, But Not Always 

While the solutions I’ve shared here may seem somewhat obvious, time and time again I’ve watched people get befuddled by running into broken genealogy website links. It’s totally understandable. In the excitement of the moment of finding something interesting, getting stopped in your tracks by a broken links creates frustration. Our brains tend to focus on that obstacle and frustration rather than the simple solutions that are available.

Now you have a game plan that you can use so that broken links will only be a blip on your genealogical research path.

This article was originally written in January 2019, and extensively updated August 6, 2019. Can you find the old version on the Wayback Machine?

Lisa Louise CookeAbout the Author: Lisa Louise Cooke

Lisa is the Producer and Host of the Genealogy Gems Podcast, an online genealogy audio show and app. She is the author of the books The Genealogist’s Google ToolboxMobile GenealogyHow to Find Your Family History in Newspapers, and the Google Earth for Genealogy video series, an international keynote speaker, and columnist for Family Tree Magazine.

Missing Census or Missing Family: Legacy Tree Genealogists Answer

So, you think there might be a missing census page? Whether it’s a missing census or a missing family, my special guest, professional genealogist Kate Eakman from Legacy Tree Genealogists has strategies to help you figure it out. She has just the answers you need to find your ‘missing’ family.

missing census

A Genealogy Gems reader doing genealogy research in New Jersey has lost her family! Well not literally, but she can’t find them in the 1940 U.S. Census. Here’s the email I recently received from her:

I am having a problem finding my mother and grandparents in the 1940 census. My grandfather, William Charles Opfer, was born on October 15 1900. I can find him in the 1930 census living in  Glouescter Township, (Unincorporated Grenloch) Camden County, New Jersey. He is living with his wife Kathryn (Katharine) Opfer and three children: William C Jr, Robert, and Nancy (my mother).

When I search the 1940 census on Ancestry nothing shows up. So I went to the government web site and converted the 1930 Enumeration District to the 1940 Enumeration District. The 1940 Enumeration Districts were 4-57, 4-58, and 4-61. I then went through all of the pages for each of the districts looking for William C. Opfer. I did this on Ancestry, Family Search, and NARA.  No William C. Opfer.

I then went back to the 1930 census and looked at his neighbors. I searched for each of the 13 heads-of-household neighbors from the 1930 census. Two had moved 1940 and I found them. I could not find the other neighbors in the 1940 census. I am wondering if a page from the 1940 census did not get scanned? Is there somewhere else I could look?

Missing Census Answers from Kate Eakman, Legacy Tree Genealogists

First, let me say how impressed I am with this Gem’s research and her dedication to finding this census report. She has made some very thorough searches and performed a number of advanced genealogical techniques in her quest for the 1940 U.S. Census page. It hardly seems fair that all that work didn’t yield the success she surely earned.

The government website she referenced is the National Archives 1940 Census page. The use of the page “1930 Records Search” allowed her to simply locate her grandfather in the 1930 U.S. Census. Then, by clicking a few buttons, discover the corresponding enumeration districts (ED) for the 1930 ED in which he and his family lived: 4-57, 4-58, and 4-61.

I, too, have scrolled through page after page searching for that one elusive name and we know how tedious that task can be! Using three different sites was a good strategy and one that we employ ourselves here at Legacy Tree Genealogists. Different images might be easier or more difficult to read, although in the case of these three EDs, the copies seemed to be uniformly easy to read.

The first two EDs were for Blackwood, an unincorporated part of Camden County, New Jersey. The third one was for the Lakeland Tuberculosis Hospital, unlikely to have housed the entire family, but certainly worth looking through in case one Opfer was a patient there.

ED 4-58 had an interesting variation at the end of the report. The last two pages were not 15A and 15B, as would be expected, but were 61A and 61B. This indicates these households were enumerated at a later date than were their neighbors. Because federal law requires every household to be counted, and because not everyone was at home when the enumerator arrived, the enumerator had to return on a different day and attempt to gather the necessary information for those families. They were recorded separately, beginning with page 61A.

People living in hotels, trailer camps, and other places normally designed for single-night stays were enumerated a week after the initial enumeration and those pages are numbered beginning with 81A. Not every ED has a 61 or an 81 page, but if you see one, now you know why the page numbers suddenly changed so dramatically.

The writer’s use of Elizabeth Shown Mills’ FAN Club was an excellent idea, too. FAN, an acronym for Friends, Associates, and Neighbors, takes advantage of the fact that people, in general, tend to remain geographically close to the people they know. [Read more about this in our post, “The Genealogy FAN Club Principle Overcomes Genealogy Brick Walls“] If a portion of a community moves, they tend to move together and relocate in the same general area of their new location. Her instincts to use this tool were excellent, even if they did not produce the desired results. This falls under the heading of “reasonably exhaustive research” and should always be included when someone, or in this case something, can’t be found, but should be there.

The fact that the researcher was able to locate only two of those neighbors could be explained, in part, by the fact that so many were in their 60s, 70s, and even 90s in 1930. They simply may have passed away in the intervening ten years. Another explanation, particularly for the working families, is that the Great Depression caused many families to move in order to find employment.

This may have been true for the Opfers. We noticed in 1930, William was employed as a supervisor for Reading Transportation. While supervisors were important to the operation of any transportation company, it is possible William found himself unemployed, as was true for millions of other Americans. If that happened, he and his family could have moved anywhere in the United States in an effort to find work. Alternatively, William may have left to find work while Kathryn and the children lived by themselves in reduced circumstances, or with family or friends.

To this end, I searched for William and Kathryn, and then each of the three children individually, in the hope of locating one or more family members. Using the “less is more” strategy which is often an important part of genealogical research, I searched with and without the family members’ ages, places of birth, and other family member’s names. Because the surname “Opfer” might have been misheard by the enumerator or grossly misspelled, I even searched for the various members of the family with no surname. Since we did not know where the family may have lived between 1930 and 1944, we included all of New Jersey, Delaware (the home state of Kathryn), as well as neighboring Pennsylvania and New York in our searches. The lack of positive results meant we needed to expand our search to the Eastern seaboard, and then the entire United States.

We also identified the names of William’s and Kathryn’s parents, William and Sallie Opfer and Raymond and Corrine Mason, and searched their households and neighborhoods for William and Kathryn. They were not there. Walter, William’s younger brother, was not hosting the family, either.

The writer had asked if it was possible that a page from the 1940 U.S. Census did not get scanned. Since the 1940 census has only been available for four years, it is still possible, although not probable, that there are one or more pages missing unbeknownst to anyone. Our research revealed only a few pages from a couple EDs in Ohio and South Dakota that were missing from the FamilySearch collection. There is no indication anywhere that there are missing pages from New Jersey. In addition, the pages in the three possible EDs for the Opfers were all included and in the correct numerical order, with no indication of any missing pages at the end. Therefore, I think we must conclude that missing pages do not explain the Opfer family’s disappearance.

Other Databases to Help

There are two other databases which might provide some insight into the location of the Opfer family. The first is the set of 1942 World War II draft registration cards. All men between the ages of 18 and 65 were required to register for this draft. The draft registration cards would have included the address at which William lived in 1942; however, there was no card for a man named William Opfer (or with only the surname “Opfer”) born between 1895 and 1905.

The final search was the database of city directories. A poorly-indexed city directory reported the Opfers lived in Haddonfield, New Jersey in 1943, but there are two directories contained in the same book, and the listing was actually for 1947. It reported William and Katherine lived at 209 Washington Avenue with their children William and his wife, Robert, and Nancy. William’s brother, Walter, and his wife Edith lived nearby. Unfortunately, the search for them in 1940 revealed that 79-year-old widower William Pape lived at that address with his household servants who were not the Opfer’s.

missing census alternative

The William Opfer family in Haddonfield, New Jersey in 1947.Photo courtesy Ancestry.

Although the turmoil and upheaval of the Great Depression meant families were scattered, and it would have been easy to miss enumerating many households in the mid-1930s, by 1940 the U.S. was recovering from the effects of the Depression. Some agencies, such as the Works Progress Administration (WPA) and the CCC (Civilian Conservation Corps), were in place to provide work for men. Many war-related industries on both coasts were revived by the Allies’ efforts to stop Hitler.

In other words, there should have been work and stability for the Opfer family by 1940, and they ought to have appeared in a census report. The evidence of the 1930 census and the 1947 city directory strongly suggest they remained in or close to New Jersey, but all of the efforts to locate them have failed to yield positive results.

One Last Scenario

One possible scenario which would explain the Opfers apparent absence from the 1940 census is a simple one: perhaps the family was in the process of moving from one location to another in the month of April when the census was enumerated. Although the census was supposed to be enumerated on 1 April, the reality is that it was simply impossible to knock on every door and obtain the necessary information in one day. Some enumeration districts were fully counted by the 4th of the month. Other places were not completed until the 30th. This was true even in the same town.

If the Opfers had moved across the street from 206 Washington Avenue to 209 Washington Avenue in Haddonfield, for instance, between the 5th and the 14th of April, they would have moved from one enumeration district to another. Because the 209 Washington Avenue address had been enumerated on 4 April, they would not have been counted in that new location. And, because the 206 Washington Avenue address was not enumerated until the 15th of the month, they would not have been included in that EDs census report. We have seen this happen in the reverse and a family was enumerated twice because they moved during the enumeration, so it certainly could have happened the other way around. This is the only explanation we can find to explain the absence of the Opfers from the 1940 U.S. Census.

More About Kate Eakman at Legacy Tree Genealogists and SAVE $100!

Kate Eakman grew up hearing Civil War stories at her father’s knee and fell in love with history and genealogy at an early age. With a master’s degree in history and over 20 years experience as a genealogist, Kate has worked her magic on hundreds of family trees and narratives.

Areas of expertise:

-Native American Genealogy

-U.S. Civil War & Victorian America

-Narrative Biographies

-Irish Genealogy

The team of expert genealogists at Legacy Tree Genealogists can help bust through your brick walls. They do the research and you enjoy the discoveries!

Can We Get DNA From a Hair Sample for Genealogy?

genetic genealogy yDNARecently, Norma wrote in with this question about getting DNA from a hair sample:
“My sister-in-law’s father passed away before she could have his DNA tested. She does have samples of his hair. She was wondering if there is a lab who would do DNA testing for genealogy using hair samples? FamilyTree DNA and 23 and Me both do not do testing on hair. There are no other male relatives that she is aware that could be tested. She is interested in the yDNA especially.”
diahan southardI turned to Your DNA Guide at Genealogy Gems, Diahan Southard, and here’s her answer:

“Good question! This is a common concern for many. Unfortunately, cut hair (which I am assuming is what you have) does not contain the necessary material for DNA testing. If he had any teeth pulled that she had saved, that would be a good source.  Even sometimes a razor will work.

But even if you could find a suitable sample, as you mentioned, the standard genealogical testing companies do not accept non-standard samples.  There is a company who does, called Identigene, but the testing is expensive, and really won’t give you what need, which is access to a yDNA database to look for matches.
Your best route is to continue to look for a direct paternal descendant of the line of interest.  If your friend’s dad didn’t have any brothers, then what about her grandfather?  Are there any first cousins around?  What you are looking for is a living male who has the surname you are interested in.
Using DNA for Genealogy Ancestry Family Tree DNA GuidesIf you can’t find one, your friend can still explore the autosomal DNA test, which will tell her about her paternal side, just in a less direct manner.
My DNA guides will walk you through the testing process. You can find the laminated guides here in the Genealogy Gems store, and the digital downloads here.
Let me know if you need any more help!” (Contact me through my website.)

How to Approach a Genealogist about an Error on an Ancestry Family Tree

how to approach a genealogist about a family tree error Ancestry

Is someone else’s Ancestry family tree causing a pain in your own tree trunk? Here’s a way to approach it–nicely!

Scott is a new Genealogy Gems listener and he recently dropped me a line about a problem that just a few–ok, nearly every–genealogist has at some point come face-to-face with: an error on an Ancestry family tree. Scott writes:

“I recently found your podcast and have been listening with great interest. I really appreciate your experienced, informed, yet common sense approach to genealogy. Because of this common sense approach, I felt you would be a great source of advice for a dilemma I am having.”

This Genealogy Gems listener went on to describe coming across a family tree in the Ancestry forest that included his family line. It featured good research that mirrored his own and some additional that gave him hints that lead to even more branch extensions. “The only problem is, there is a critical error in her research: the starting point that she uses for that whole line is incorrect.”

Scott believes he has very good documentation and support for his claim. In fact he notes that she even has a document attached to her tree that supports his case that she has made an error.

“My dilemma: How do I appropriately connect with her to let her know that she has made an error? This individual has made a concerted effort to research and cite, and does it better than almost all the others on that line have done. I want to let her know so she can dedicate and direct those wonderful skills in the right direction, but I want to do it in a considerate way. Everyone makes mistakes of this nature – I sure have!! What is the best way to make an initial contact that exposes an error?”

If you participate in Ancestry’s online family trees then you have probably faced an Ancestry tree error. Let’s be honest: Genealogists can grow quite cynical about the intentions of others when they see so many trees lacking sources, and errors within trees. It’s frustrating to run into. Interestingly, in Scott’s description of his situation he’s already demonstrated the approach I would Genealogy successrecommend. Here’s what I told him:

  • You’ve assumed the best (not the worst) about her approach to the research
  • You want to help
  • You know that everyone makes mistakes

I would weave that into the following approach that I like to take with any situation, genealogical or otherwise, where I need to approach someone about incorrect work:

1. Start with a compliment.
“I’m so impressed by all the work you have clearly accomplished so far….”

2. Address the problem by assuming that they are ultimately interested in accuracy.
“I wanted to make you aware of something I found which I believe changes the conclusions about this particular family line. I think you’ll find this as interesting as I did….” This approach, by the way, doesn’t say ‘I’m right, you’re wrong’ but rather it says the facts and data are right and you’re guessing they will be as interested in the facts as you are.

3. End with a sincere compliment or expression of appreciation
“Again, I’m so grateful that you have shared your tree online and I look forward to hearing from you”

And finally, when addressing an error on an Ancestry family tree, as with all things in life, we have to manage our expectations. If you don’t hear back, or get a negative response, just know that the other researcher may be emotionally invested in their findings in a way you’re not aware of, or may no longer be actively working on it, and not have time to revisit it right now. (For all we know, their spouse could have just gone into the hospital.)

Bottom line: An error on an Ancestry family tree is a pain in the tree trunk. Focus on placing your accurate tree online, fully cite your sources, and move on, knowing that you are offering other researchers who come across both trees an alternative.

More Resources for Your Family Tree

Disclosure: This article contains affiliate links and Genealogy Gems will be compensated if you make a purchase after clicking on these links (at no additional cost to you). Thank you for supporting Genealogy Gems!

 

New or Improved Genealogy Apps! Ancestry, FamilySearch and MyHeritage

Have you downloaded the apps that go with your favorite genealogy websites? You should! And if it’s been awhile, you should do it again. Why? They just keep organize app Evernote google keepgetting better!

Here’s a rundown of new or improved apps from

  • Ancestry.com,
  • FamilySearch.org, and
  • MyHeritage.com:

Updated Ancestry App: Now A Continuously Swiping Tree

The old version of  the Ancestry app was a great start, but didn’t actually have a tree interface on it. You could see lists of family members in your tree, but not in pedigree format. The new version (still FREE)  has a redesigned look that, at least for iOS users, includes what Ancestry calls a “continuously swiping tree.” (The way Ancestry programmers made this happen was unique enough they got a patent for the process–read about it on the Ancestry blog.)

Here’s a summary of what the iPhone and iPad apps can do (taken from the Ancestry site):

Ancestry app Apple Watch

  • New: Redesigned look for sleeker, more intuitive use
  • New: Build your tree faster by connecting to Facebook and your contact list
  • New: Read about the lives of your ancestors through story-like narrative
  • Preserve memories by scanning and adding photos to your tree
  • Explore high-res images of historical documents and records
  • Access the world’s largest online family resource with more than 12 billion records
  • Receive Hints to help reveal new family connections by finding records and photos for you
  • Fully redesigned for iOS7

Click here to download the Ancestry app for iPad, iPhone and Android.

New FamilySearch Apps: Tree and Memories

Two new FREE mobile apps, FamilySearch Tree and FamilySearch Memories, help users add information to their FamilySearch.org trees. The folks at FamilySearch describe the apps this way:

FamilySearch Tree makes it easy to add photos, stories, and audio recordings to ancestors in FamilySearch trees.

  • Browse your family branches and see portraits of relatives you’ve never seen.
  • Discover facts, documents, stories, photos, and recordings about your ancestors.
  • Easily add memories and records about your relatives.
  • Preserve and share those old photos and documents that are hidden away in storage.
  • Adding or updating ancestor details like names, dates, and relationships will be available coming soon.
  • Available for iOS 7+ and Android 2.3+

Click here to download the FamilySearch Tree App from the Apple App Store (iOS)

Click here to download the FamilySearch Tree App from the Google Play App Store (Android)

FamilySearch Memories makes collecting, preserving, and sharing your favorite family memories (photos, stories, and spoken words) easy and convenient wherever you are.

  • Snap photos of any family event, or take photos of old photos and documents.
  • Record audio interviews with family members and capture details of their life stories and favorite memories.
  • Write family stories, jokes, and sayings with the keyboard, or use the mic key to capture what you say.
  • Enrich written stories by adding descriptive photos.
  • Identify and tag relatives within a memory to automatically add it to their collection in Family Tree.
  • Available for iOS 7+

Click here to download the FamilySearch Memories App from the Apple App Store (iOS)

Everything you add with either of these apps syncs with FamilySearch.org.

Updated MyHeritage App: Now Access Your Family Photos

Now your MyHeritage family website can always be at your fingertips–along with all your family photos. Features of the newly-updated version of the MyHeritage app:

  • NEW: View all your photo albums and family tree photos;
  • Easily view and update your family tree anywhere you go;
  • Search 5.3 billion historical records;
  • Fully sync with your family site and Family Tree Builder software;
  • Supports 32 languages.

Click here to download or upgrade Family Tree Builder 7.0 so you’ll be ready to view and edit your tree with the free mobile app.

Click here to download the MyHeritage app from the App store.

Click here to download the MyHeritage app from Google Play.

So…doublecheck your mobile devices! How long since you’ve updated YOUR genealogy apps?

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