by Lisa Cooke | Nov 10, 2015 | 01 What's New, Ancestry, Beginner, Collaborate, Trees

Is someone else’s Ancestry family tree causing a pain in your own tree trunk? Here’s a way to approach it–nicely!
Scott is a new Genealogy Gems listener and he recently dropped me a line about a problem that just a few–ok, nearly every–genealogist has at some point come face-to-face with: an error on an Ancestry
family tree. Scott writes:
“I recently found your podcast and have been listening with great interest. I really appreciate your experienced, informed, yet common sense approach to genealogy. Because of this common sense approach, I felt you would be a great source of advice for a dilemma I am having.”
This Genealogy Gems listener went on to describe coming across a family tree in the Ancestry forest that included his family line. It featured good research that mirrored his own and some additional that gave him hints that lead to even more branch extensions. “The only problem is, there is a critical error in her research: the starting point that she uses for that whole line is incorrect.”
Scott believes he has very good documentation and support for his claim. In fact he notes that she even has a document attached to her tree that supports his case that she has made an error.
“My dilemma: How do I appropriately connect with her to let her know that she has made an error? This individual has made a concerted effort to research and cite, and does it better than almost all the others on that line have done. I want to let her know so she can dedicate and direct those wonderful skills in the right direction, but I want to do it in a considerate way. Everyone makes mistakes of this nature – I sure have!! What is the best way to make an initial contact that exposes an error?”
If you participate in Ancestry’s online family trees then you have probably faced an Ancestry tree error. Let’s be honest: Genealogists can grow quite cynical about the intentions of others when they see so many trees lacking sources, and errors within trees. It’s frustrating to run into. Interestingly, in Scott’s description of his situation he’s already demonstrated the approach I would
recommend. Here’s what I told him:
- You’ve assumed the best (not the worst) about her approach to the research
- You want to help
- You know that everyone makes mistakes
I would weave that into the following approach that I like to take with any situation, genealogical or otherwise, where I need to approach someone about incorrect work:
1. Start with a compliment.
“I’m so impressed by all the work you have clearly accomplished so far….”
2. Address the problem by assuming that they are ultimately interested in accuracy.
“I wanted to make you aware of something I found which I believe changes the conclusions about this particular family line. I think you’ll find this as interesting as I did….” This approach, by the way, doesn’t say ‘I’m right, you’re wrong’ but rather it says the facts and data are right and you’re guessing they will be as interested in the facts as you are.
3. End with a sincere compliment or expression of appreciation
“Again, I’m so grateful that you have shared your tree online and I look forward to hearing from you”
And finally, when addressing an error on an Ancestry family tree, as with all things in life, we have to manage our expectations. If you don’t hear back, or get a negative response, just know that the other researcher may be emotionally invested in their findings in a way you’re not aware of, or may no longer be actively working on it, and not have time to revisit it right now. (For all we know, their spouse could have just gone into the hospital.)
Bottom line: An error on an Ancestry family tree is a pain in the tree trunk. Focus on placing your accurate tree online, fully cite your sources, and move on, knowing that you are offering other researchers who come across both trees an alternative.
More Resources for Your Family Tree
Disclosure: This article contains affiliate links and Genealogy Gems will be compensated if you make a purchase after clicking on these links (at no additional cost to you). Thank you for supporting Genealogy Gems!
by Lisa Cooke | Nov 15, 2015 | 01 What's New, Ancestry, Blogs, DNA
We are celebrating our 1000th Genealogy Gems blog post with a list of our Top 10 Posts. Share this post on Facebook and you could win an inspiring family history writing video!
I can hardly believe it. This month, the Genealogy Gems website will reach a milestone 1000 blog posts! Thank YOU for your emails, phone calls and comments at conferences. I often share your success stories and use your feedback to bring you more great content.
Below is a list of our most-read posts so far. Did you miss any? Keep reading to learn how to win a a great family history writing prize by sharing this post on Facebook!
Our Top 10 Blog Posts
1. Ancestry Up for Sale? By far the most-read post in 2015! We weren’t just talking about the sale rumor, but sharing advice on saving your Ancestry trees, sources and DNA, which everyone should do.
2. Best Genealogy Software: Which You Should Choose and Why. This is my spiel on why you should keep your master family tree on software at home–not on your favorite genealogy website. It includes my top picks for family tree software, including free options.
3. Four Fabulous Ways to Use the Library of Congress for Genealogy. A lot of you are interested in the Library of Congress’ online resources for digitized photos, newspapers and how-tos for archiving your family history. Read all about it!
4. Free Google Earth for Genealogy Class. The conference lectures I give on Google Earth for genealogy are so popular that I created a free video that everyone can watch from home. Click on the post, and you can watch the video, too.
5. AncestryDNA Review and Breaking News: Updates Launched. Our own DNA correspondent Diahan Southard penned this popular post on AncestryDNA’s ground-breaking integration of our genetics data and our genealogy trees.
6. Seven Free Google Searches Every Genealogist Should Use. Are you getting the most out of free Google search technologies? Scan this list and see what’s missing from your search strategies!
7. NEW! Try This Now! U.S. Social Security Applications and Claims Index. For U.S. researchers, this was the blockbuster database of summer 2015. Millions of parents’ names, birthplaces and more now beef up this go-to Social Security database–its’ far better than its sparse predecessor, the SSDI.
8. Confused by Your AncestryDNA Matches? Read This Post. Another hit from DNA expert Diahan Southard! A great explanation of how to use your New Ancestor Discoveries on AncestryDNA.
9. How are We Related? Use a Cousin Calculator. It’s a simple, easy online tool, shared in response to a listener’s question.
10. New AncestryDNA Common Matches Tool: Love it! Diahan reports on a fabulous online tool that pulls out shared genetic matches between two people at AncestryDNA.
Will you please share this post on your Facebook timeline to help me spread the word about the “gems” you can find on the Genealogy Gems blog?
Here’s a little extra incentive: Use the hashtag #genealogygems and SHARE THIS POST ON YOUR FACEBOOK PAGE BY FRIDAY (November 20, 2015), and you’ll be entered in a contest to win the Pain Free Family History Writing Project video course download. It’s presented by Gems Contributing Editor Sunny Morton and donated by our friends at Family Tree University. Of course you’re welcome to add any comments on your “shared” post, like which Genealogy Gems blog post has most inspired you or helped your research. That feedback helps us bring you more posts you’ll love.
Ready, set, SHARE! And thank YOU for helping me celebrate our 1000th blog post here at Genealogy Gems.
by Lisa Cooke | Nov 9, 2012 | Genealogy Gems Podcast
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Today’s gem focuses on a challenge that we all face as family historians – getting organized, archiving all of our stuff, and digitizing materials an d photos. I know that’s biting off a big chunk, but it’s such an important one. And in this episode I’m going to start to break it down for your with the help of the Family Curator, Denise Levenick who has written a book called How to Archive Family Keepsakes. She’s got lots of practical advice to share.
NEWS:
FamilySearch recently announced that their U.S. Immigration and Naturalization Community Project is Half-way to its 2012 Goal of 30 Million Records
In August of this year, FamilySearch announced its next major U.S. community project-U.S. Immigration and Naturalization. The project will create an extensive, free, online collection of U.S. passenger lists, border crossing records, naturalization records, and more-invaluable to genealogy researchers. See what U.S. Immigration and Naturalization projects are currently underway, or check on their status at FamilySearch.org/immigration.
You can join the community of online indexers and arbitrators helping to make passenger lists and naturalization records freely searchable on familysearch.org.
Current and Completed Projects
To view a list of currently available indexing projects, along with their record language and completion percentage, visit the FamilySearch indexing updates page. To learn more about individual projects, view the FamilySearch projects page.
Canadian Military Records
Ancestry.ca has also announced that they have launched some New Canadian Military Records Collections
Read about it on my Blog: Limited Time Free Access to Canadian Military Records, and New Records Online
Google recently announced that Google Maps just got the biggest Street View update ever, doubling the number of special collections and updating over 250,000 miles of roads around the world. Google has increased Street View coverage in Macau, Singapore, Sweden, the U.S., Thailand, Taiwan, Italy, Great Britain, Denmark, Norway and Canada. And they are launching special collections in South Africa, Japan, Spain, France, Brazil and Mexico, among others. .
They’ve also recently updated the Google Earth satellite imagery database. This refresh to the imagery has now been updated for 17 cities and 112 countries/regions. So Google Earth has never been better for genealogy research. And of course if you would like to learn more about what Google Earth can do for you as a genealogist, check out my free YouTube videos which show you what you can learn in Google Earth for Genealogy Video Tutorial Series.
Genealogy Gems Premium Membership Update
I’m happy to let all of you Premium members know that I’ve put together a quick little video that will walk you through the process of setting up your Premium podcast feed in iTunes.You’ll find a link on the premium episodes page once you’ve signed in that will take you to the video and instructions for setting up your Premium iTunes subscription.
I have also added a video recording of one my most popular classes to the Premium Videos collection. It’s called How the Genealogist Can Remember Everything with Evernote.
From Premium Member Kelly: “Thank you so much for your podcast on Evernote. I’ve been on YouTube watching videos about it but they were hard to follow and more advanced or to techie. Your podcast was easy to follow and went over the basics and I really appreciate that. I think I finally ready to try it.”
If you would like to be able to watch the Evernote class from the comfort of your own home please join us as a Genealogy Gems Premium Member which you can do at www.genealogygems.com
MAILBOX:

From Patience: “I have noticed in your podcast, other’s podcasts, blogs, and at workshops I have attended that there is a concern about the next generation. I do understand, but I wanted to share with you my experience in hopes of easing everyone’s worries. I am 23 years old, and let me tell you I stick out like a sore thumb at workshops as I usually am the youngest by at least 30 years. That being said when I started researching I met one of my cousins on ancestry.com, and we really hit it off we have all the same interests and are like long lost twins. For a while, I assumed that she was retired, and much much older than I, but after several emails, I found out she is only two years older than me!!!
I too worry about my generation, but I think after some maturing, most will at least have an appreciation for the past, and everything it has to offer, or at least I hope…But all I know is that there are two very pretty twenty-something girls thousands of miles apart that would rather research and learn that go to parties…so that seems pretty hopeful I think.”
Jennifer Takes the iPad on the Road
“Kudos for turning me on to a nifty iPad shortcut. Your latest book has some tips in the back, which is where, of course, I skipped to after dutifully reading the first three chapters or so. The tips about swiping the comma/exclamation point to create an apostrophe, and the other shortcut for quotation marks, are so great! I will no doubt find many other useful items when I return to reading. Honestly, your books are so full of wonderful information, I have to take a break before my head explodes (not pretty).”
Pat Oxley, a Genealogist on Facebook posted her review of my new book on Facebook last week. “Despite another day of coughing and basically feeling yuk, I bought and downloaded Lisa Louise Cooke‘s new book “Turn your iPad into a Genealogy Powerhouse.” It is FABULOUS! I worked my way through the book, taking notes and then downloaded and played with some of the apps she suggested! Thank you Lisa Louise! I will say it’s a terrific book even if you’re NOT a genealogist. Many of her suggested apps could be applied to many different hobbies and interests. You can buy it through Lulu.com.”

GEM: Interview with author Denise Levenick, The Family Curator
Archiving, organizing and digitizing family treasures is one of the greatest challenges for genealogists. In her book How to Archive Family Keepsakes: Learn How to Preserve Family Photos, Memorabilia and Genealogy Records, Denise Levenick presents a game plan that breaks down the steps and provides a clear picture of the end goal. The worksheets and checklists provide the kind of practical advice I look for in “how to” books. No fluff, just common sense, and usable information that lead to success.
Get your copy of Denise’s book How to Archive Family Keepsakes: Learn How to Preserve Family Photos, Memorabilia and Genealogy Records and start getting organized now!

Denise May Levenick is a writer, researcher, and speaker with a passion for preserving and sharing family treasures of all kinds. She is the author of How to Archive Family Keepsakes and creator of The Family Curator blog http://www.TheFamilyCurator.com, voted one of the 40 Best Genealogy Blogs in 2010 and 2011.
Gem: One More Thing
From Tina in the UK: “Your recent blog post about items found when clearing out a house reminded me of my most significant find in my stepfather’s attic. He died in July 2009 and my mother wanted to clear out and sell their big house and move to a retirement flat to be near the family in Bristol. I should explain that my mother and father divorced when I was a baby and my stepfather was like a father to me. We threw out masses of stuff – he never did, EVER! – but this was mostly correspondence, company reports for all his shares etc which we sifted through without much of note being found. Then, in the attic there were two extraordinary finds:
(1) a box full of the small notebooks he kept from his schooldays till a few years before he died…early ones and especially the ones of his years in the Army in India and Burma…The later notebooks are a record of his expenses – with dates, items and expenses which brought back many memories (eg doll for Tina – bought in New York on holiday in 1958 – I remember it well, it was a sort of pre-Barbie!). Every ice-cream he ever bought us – there was a LOT of ice-cream (he loved it)!
(2) my grandfather’s old attache case – full of letters from my stepfather’s mother between about 1978 and her death in 1993. There were hundreds of them – and yes, I read every single one and they have formed the basis of the story of her life (yes, she also left a small diary, a collection of her own recipes of family favourites, and a very simple family tree), which I am now writing…what VERY little there was seemed to be in answer to some of his questions…It just shows how the smallest things can provide clues.”
Thank you Tina for sharing this – it certainly does remind us that clues can come from anywhere. But it also reminds us of something else – that while it’s wonderful to have our history recorded so it can be remembered, sometimes it’s the smallest things that are remembered most: Like ice cream. I think I’m going to sign off now and take my grandson Davy out for a cone. I hope he remembers it, because I know I will. Who will you invite out for a an ice cream and spend your precious time with today?
Check out this episode
Disclosure: This article contains affiliate links and Genealogy Gems will be compensated if you make a purchase after clicking on these links (at no additional cost to you). Thank you for supporting Genealogy Gems!