Solutions for Broken Website Links

Every genealogist has experienced the frustration of clicking on a link and discovering that the page is gone or the resource is now defunct. Things change rapidly as technology evolves, so it’s a problem that isn’t going away any time soon.

Genealogy Gems Podcast listeners often ask what to do when they run across a broken or defunct website in the show notes of older episodes of The Genealogy Gems Podcast. I’ve got answers for you today that can help you get back on track whenever this happens to you. 

broken genealogy website links solutions

I received this email from a listener of the free Genealogy Gems Podcast, and it’s one I’ve received from lots of listeners and genealogists alike:

“As one of your podcast listeners who is working my way through past episodes, I am running into a bit of frustration that I am wondering if you, on someone else reading this, can help me on. I have tried to get to a couple of websites that guests of yours mentioned, with no success. (I’m listening to episodes from) 2010, where I am at now, (and that) may not be all that long ago for many, but it is an eon in internet terms.

Are you, or anybody else reading this, aware of any person or site tracking genealogy related websites that records/posts notations of name changes, buy-outs by other service providers, or just plain disappearances? You might have mentioned some in the interim, but I’m still a hundred episodes in arrears.”

That’s the wonderful thing about podcasts, you can listen when the episode is published or even a decade later. That’s because podcasts, unlike radio shows, are recordings that you can access whenever it’s convenient for you. But my listener is correct, things change quickly online, and that includes website links I refer to in the show notes web pages of older episodes.

How to Find Information When a Website has Disappeared

I love hearing that listeners are enjoying the free Genealogy Gems Podcast archive. We hear over and over that our listeners pick up something new each time they listen. However, I completely understand the frustration of encountering defunct websites and resources. What a bother they are!

Unfortunately with the speed at which online information changes, it’s just about as impossible to keep years of web content current (while still producing new content) as it is finding a genealogy record that burned in a courthouse fire!

The good news is that with a little persistence, you can probably locate where a source has moved to or find alternatives that may provide the same function. Paying attention to clues and details around the original source itself can lead you to alternatives that can accomplish the same goals or provide the same or similar information. And of course, tracking down information that’s gone missing is certainly a valuable skill in all areas of genealogy!

Here are a few great strategies to help you find information when a website has disappeared:

1. The Wayback Machine Can Find Defunct Sites

1) If you run across a link to a now defunct site, copy the website link. Next, go to the Internet Archive at https://web.archive.org and paste the web address that you copied into the Wayback Machine search field. Press enter on your keyboard to run the search on that address. You may very likely be able to retrieve a screenshot of the page.

Internet Archive Wayback Machine

If you’ve been researching your family history for several years, you’ll probably recognize the screenshot of World Vital Records (below) at the Wayback Machine.

wayback-machine-result

You may not gain access to everything that was there originally, but you’ll very likely glean clues that you can use to find the information you seek on another website using a Google search.

One of the features most recently added to the Wayback Machine is the Save Page Now tool. This helps you capture web pages and add them to the Wayback Machine at the time that you find them. That way, even if the site goes away, you’ll have a copy of the web page for future reference.

This tool works on any web page that allows “crawlers”, which most sites do. Crawlers are used by sites like Google and the Wayback Machine to index information and capture the pages. 

save this page Wayback Machine

To save a web page using the Wayback Machine, copy the web page’s address and paste it into the Save Page Now field. It will bring up the page in your browser and show you that it’s being processed and will be added to the Wayback Machine.

The page will be conveniently stamped with the date that it was captured. This is helpful because even though websites may stay online for years to come, the content on their pages may be changed over time. By using the Save Page Now feature and adding the web page to the Wayback Machine, you will be able to revisit the information that was on that page on that specific date well into the future, regardless of changes that may be made to it over time.

2. Google Your Question

You’ve heard me say it many times: Just Google it! And that certainly applies here. Google is great at finding alternative sources for the same information. No question is a dumb question when it comes to Google. 

If you are running into a challenge with a defunct site or have a question, chances are someone else has had the same question! It may have been posted on a message forum, a blog post or the help section of a website. Google can help you find the question and the answers that were provided. 

Let’s say you come across a link to the World Vital Records website in the syllabus of a class you took several years ago. (If you’ve been researching your family history for a while, then you probably remember this genealogy records website.) And imagine that when you type the link into your web browser, you discover that the link is broken and the website no longer exists.   

Here’s an example of what you could ask Google in order to find out what has happened to the World Vital Records website:

  • When did world vital records close?
  • Sunset notice for World Vital Records  
  • Who acquired World Vital Records?

world vital records search

As you can see in the example search in the image above, the sunset notice for World Vital Records, which was acquired by MyHeritage, was issued in September of 2018. Click the link to the article to read up on all the details. 

When faced with a broken link your first impulse may be to ask another person or someone you see as an expert on the subject. That can work too, but chances are they may just ask you “did you Google it?” That’s because, like it or not, Googling at the moment you have the question is much faster and provides you with the latest information.

Think of Google as asking your question to every single web page in the world – all at once. If the answer is out there, Google can probably find it.

3. Google the Content 

As I said, the internet is growing and changing every day and it is very possible you may find the content is now available elsewhere.

Any good source that provides website URLs will usually include information about what you’ll find on that website. You can use that information to run a Google search. Your goal is to determine if the information you seek is available elsewhere from the same provider, or identify another website that references the same content.

Start by copying short phrases of key information and pasting it into the Google search box. Put quotation marks around the text. Quotation marks are a standard Google search operator and they will tell Google to search for web pages that include that exact phrase, sentence or paragraph. (Quotation marks also work on individual words such as surnames.) If you don’t get an exact search result, remove the quotation marks and place them just around the most important individual key words.

Here’s an example of how this works:

In Genealogy Gems Podcast episode 62 (published back in 2009) I talked with actor Darby Hinton about a new history-themed television series he was producing called Hintons Living History. The show notes include a link to the website devoted to the show. Clicking that link leads to an error page because the website has since been taken down. (For website publishers like myself, we are often faced with the decision between creating new content, or constantly combing through old published content to fix what is out of date. I think you will agree that continuing to create new content is preferable.)

Since the link no longer works, a Google search of the name of the television show in quotation marks (“Hintons Living History”) provides a plethora of information and videos to learn more about the show.

Obvious, But Not Always 

While the solutions I’ve shared here may seem somewhat obvious, time and time again I’ve watched people get befuddled by running into broken genealogy website links. It’s totally understandable. In the excitement of the moment of finding something interesting, getting stopped in your tracks by a broken links creates frustration. Our brains tend to focus on that obstacle and frustration rather than the simple solutions that are available.

Now you have a game plan that you can use so that broken links will only be a blip on your genealogical research path.

This article was originally written in January 2019, and extensively updated August 6, 2019. Can you find the old version on the Wayback Machine?

Lisa Louise CookeAbout the Author: Lisa Louise Cooke

Lisa is the Producer and Host of the Genealogy Gems Podcast, an online genealogy audio show and app. She is the author of the books The Genealogist’s Google ToolboxMobile GenealogyHow to Find Your Family History in Newspapers, and the Google Earth for Genealogy video series, an international keynote speaker, and columnist for Family Tree Magazine.

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What’s this Geneanet Ancestry Record Hint?

Show Notes: Have you seen records from Geneanet popping up in your Ancestry hints? Here’s the answer to a Premium Member’s questions about the Geneanet records she is seeing show up as Ancestry hints. Learn how to figure out what new record hints like this are and how to decide how much weight to give them. 

 

Show Notes

Downloadable ad-free Show Notes handout (Premium Membership required. Learn more or become a member.)

I received the following question from Monete, a Premium Member: What is this new thing I’m seeing on Ancestry hints, Geneanet community trees? It’s a good question, and a common one. Genealogy websites like Ancestry are adding new record collections all the time. It’s important to know how to quickly understand what the new record collection is about, where it comes from, the scope and most importantly, decide how much weight to give it. 

Records Included in Ancestry Hints

It’s important to note that not all records are included in Ancestry hints. Only 10% of Ancestry® records appear as hints. So we want to keep in mind that although we’re seeing lots of new hints for records, they aren’t by any stretch of the imagination all of the records in the Ancestry collection. Hints are made up of the most popular record collections. There’s always going to be a need to continue to do your own research and to explore other records.

Where to find Ancestry Hints

You’ll find hints in a variety of places such as:

  • the leaf icon at the top of the screen near your account profile
  • attached to ancestors in your family tree
  • on ancestor profile pages
Ancestry tree hint

Ancestry hint in family tree

Reviewing and Comparing Ancestry Hint Information

View the hint by clicking the Review button. In the case of hints from the Geneanet Community Trees Index, you’ll see the pop-out panel prompting you to evaluate the record.

Ancestry hint review panel

Click the Review button to reveal the side panel.

Compare the details of the hint to the known details in your ancestor’s profile by clicking the Compare Details slider button. This allows you to review and compare each piece of information.

In a case like this where we are unfamiliar with the record collection, it’s important to learn more about it before we compare and make decisions about the information. That way, as you evaluate each piece of information you are considering adding to your family tree, you will have a much better idea whether you trust the source, and you’ll be better able to interpret the information it is providing.

To learn more about the record, it’s a logical next step to click the hyperlinked record name at the top of the panel. However, in this case we notice it just brings up to a full-size page where we are again being prompted to review and add the information to our tree.

Use the Ancestry Card Catalog

When you run across something like this, the first thing to keep in mind is that this record collection they are referencing is obviously part of their total collection, which means we should be able to find it in the card catalog. That’s the best place on Ancestry to learn more about it. Copy the name of the record and then go the Card Catalog. You’ll find the Card Catalog in the menu under Search > Card Catalog. It can be helpful to access the Card Catalog in a new browser tab so that you can jump back and forth between the catalog entry and the record you’re reviewing. You can open it in a new tab by right-clicking on Card Catalog when selecting it from the Search menu.

The card catalog is something that we don’t think of using that often. But really, we should because this is where all the other records are that are not coming up in our hints are listed. It’s also a really terrific resource to tell us more about the record collections that we’re running into as we’re doing our research and evaluating our hints.

On the Card Catalog page, paste the name of the record collection that you copied in the Title search box. If for any reason it doesn’t come up right away, try typing just the keywords into either the Title box or the Keywords search box.

You should see the collection in the search result. When you hover over the collection title it tells you when it was published, if it was recently updated, and the beginning sentences of the collection description. You will see what type of record it is by the category in which Ancestry placed it, and get a sense of the size of the collection.

how to search the Ancestry record collection

Searching the name of the record collection in the Ancestry Card Catalog

In the case of Geneanet, the category is family trees. So, without knowing anything more about it, we would expect this is probably user-contributed information, rather than, let’s say, a census record created by the government, or a birth record recorded by a pastor in a church. These family trees were created by many other genealogists. They may or may not include source citations or even be accurate.

Let’s learn even more about the collection. Click the title of the record collection. The next page will feature search fields and related records. Skip that for now and scroll down to the bottom of the page. This is where you really get to the heart of things about the collection. First you’ll see Source Information. Basically, this is saying Ancestry is the source (that’s where you found the hint) and Ancestry got it from Geneanet.

Next you’ll see the About section. This will help us determine the original purpose of the collection, how it was created, and so on. The About section tells us that this is an online database. And it tells the original data came from the Geneanet Community Trees Index in Paris, France.

Next you’ll find Using this Collection which provides an overview of the kind of information you can expect to find in the records. Next is Collection in Context. This explains “Geneanet was created in 1996 as a way to connect genealogical resources. They use a unique, collaborative model to share family resources while building community. Genealogists, both amateur and professional, are connected with users and genealogical societies. Anyone may upload content.”

“Anyone may upload content” is the key phrase here. People add information to family trees for a variety of reasons. Sometimes they are just testing out a theory and they aren’t even sure it’s accurate. And many people copy and paste information from other people’s trees. All of this means that we can only use this information as clues, not as facts. We must do our own research and homework to find the records that back up the assertions made in the record. Family tree records if used unwisely could easily introduce errors into your family tree.

Finally, in the About section we find the Bibliography which includes a clickable link over to the original sources for these records: Geneanet. Take a moment to visit the site. You can also learn more by some quick googling. Typically, companies like this are going to be listed on Wikipedia pages as well. That’s a that’s a good place to get a basic summary about when was this company founded, find out when it was purchased by the big genealogy website, if it is currently active, and the main website link. All that kind of stuff we can typically find over in the right-hand kind of summary column on the Wikipedia page.

Using and Managing Ancestry Hints

Hints can be great clues, but they can also put rabbit holes in your genealogical path and derail your research goals. This hint might not be your top priority right now. It might not be the most important aspect of your ancestor’s life. Or it might be super interesting, and in that case you can go for it. But I encourage you not to get addicted to just responding to hints. It’s OK to put it on the back burner, leave the hint and don’t even deal with it. You can mark it Maybe and then come back to it later. But don’t let it sidetrack you from your research goals.

That’s the thing about genealogy. It is becoming more and more automated. Have you found that it just feels like it’s happening more and more on its own? It’s sort of being fed to us through the automation, the machine learning, that’s happening on these websites. However, first and foremost, we need to keep our brains engaged. We need to be the one who does the evaluation and ultimately makes the decision as to what we think is accurate about our ancestor and our family history.

In the case of Geneanet, Wikipedia tells us it was created in France and ultimately was acquired by Ancestry in August 2021. We saw on the Card Catalog entry that the index was published on Ancestry in 2022. So, we are looking at information coming from an index. We’re not looking at the actual record. These records are housed on the Geneanet website. You can access the actual record by clicking the View on Geneanet link on the Ancestry record hint page

Resources:

Genealogy Gems Premium Membership

Click to learn more about Genealogy Gems Premium Membership.

 

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