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What To Do When Technological Changes Get You Down
Feeling frustrated by changing technology? Here’s a look back at a post I originally wrote in 2013 that addresses the mayhem tech changes can cause, and how a visit to a fast food restaurant changed my perspective on a particularly rough day.
The “Mayhem” commercials from Allstate are a riot, but of course all that mayhem isn’t all that funny when it’s happening to you.
Allstate Raccoon Mayhem Commercial
Sometimes it feels like technology companies are having a little mayhem fun with us when they get us up and running with their software program, or app, or phone, or tablet, or whatever, and then *BAM* they change it all up. Mayhem!
It’s not really that we don’t want new technology, it’s just that:
1. We sometimes get very little if any warning that it’s coming
2. The change requires investing time in learning all new ways to do something.
3. The change seems to be suspiciously benefiting the changer and not us – the “changee.”
4. We have to shift out of auto pilot into manual drive
…which means it takes longer to do tasks, and we tend to make mistakes more often because our brain, our eyes, and our fingers are all trained to quickly complete the task the old way.
I’m usually pretty excited about new technology and I love seeing what it can do for our genealogy efforts, but don’t think that I don’t have my moments when I just want to run screaming into the street and chuck my laptop in the gutter. We all have our moments. And I’m here to tell you that I feel your pain and have suffered myself, some mayhem this week, in fact, I call it:
Mobile Mayhem
See, the thing is, folks love their smart phones. Walt Mossberg, principal technology columnist for The Wall Street Journal just tweeted that according to an Experian marketing survey the average America spends an hour a day with his or her smartphone. And iPhone users spend more time than Android users.
Google, and specifically YouTube which they own, has definitely taken notice of all this smart phone savvy-ness, and they’ve decided to turn my world, and all the other YouTube Channel publisher’s worlds out there upside down.
I launched my YouTube channel way back in the stone-age, 2007, before Google even owned YouTube. And I have over 60 videos on the channel, and we’ve been diligently working on getting prepared for a while new phase of video production here at Genealogy Gems. So I have had my hands quite full on the video front.
YouTube has implemented a total redesign of YouTube channel pages. The goal is to make the channels mobile friendly, while still accommodating the wide range of full size computer screens that are out there. But in order to accomplish this, we as channel publishers have to scramble and get new artwork for our banner, produce a new introduction video and rearrange the video layout.
So how did I respond to this change you ask?
I ignored it, of course, until I had about a week left before they were set to flip the switch. And then this week all of a sudden it was an emergency to get my channel ready.
So I finally broke down and hired someone to create the new artwork, then I spent hours one morning trying to get all the changes made. My frustration level was growing a little because I just wasn’t happy with how the design of the new artwork was fitting the new layout. And there were so many other things I wanted and needed to be doing that week.
Then my sweet neighbor came to the door and my dogs, who think every knock on the door is a masked marauder, went totally ballistic, blasting through the room knocking over my morning coffee on their way to the door. So now I had coffee all over the carpet.
After my neighbor left I got the portable steam cleaner out to clean up the coffee stained carpet and it worked for a total of 45 seconds, then dribbled to nothing. So I went to the kitchen and set it on the counter to look at it and when I took the nozzle off it dribbled dirty water all over my freshly cleaned kitchen floor.
I spent the next two hours cleaning the kitchen floor, fixing the steam cleaner nozzle, and cleaning my carpet. And my YouTube channel was still not quite right, and I wasn’t sure how to fix it. Panic started to set in. All of a sudden I feared I would never figure it out, or get it done, and on top of that I was getting further behind on everything else I needed to do.
When my husband got home we went out for fast food because I hadn’t had a chance to do a thing about preparing dinner. So he listened to my day as we go through the line, and then I went to get my soda and I set my tray on the counter by the soda machine. Unfortunately I didn’t notice that the counter top was about six inches shorter than the tray, and my tray of shanghai beef and cream cheese won tons unceremoniously hit the floor.
At this point I was feeling pretty sorry for myself and pretty sure it was all YouTube’s fault.
Then, a woman my age came into the restaurant with her daughter and husband. She sat and waited while they ordered the food because she was in a wheel chair. And needless to say my perspective made a big course correction.
Maybe I don’t really know what frustration can be. And…get ready for it…maybe I over-reacted all day long.
She smiled at me and I smiled back and then I got to thinking back on my day. And I realized it’s so often not the change itself that causes the mayhem, but it’s our knee jerk response of fear to it.
If you have ever found yourself gritting your teeth as the next big technological roll out happens, or sometimes worse yet, the closing of a favorite tool like iGoogle or the Google News Timeline, here are some things to keep in mind:
First: Stay Calm and Carry On
Just like the famous saying from World War II Britain, we are much more effective in difficult times when we take a breath and stay calm, and then we continue moving forward to the best of our ability at our pace.
Often times it’s our lack of calm that causes us not carry on as usual, and in the end, brings more trouble down on our own heads.
The older I get the more I can see how human beings bring a lot of stuff on themselves. I didn’t start picking away at the new artwork and design until the last week before the change implementation because I was focusing on how they shouldn’t be changing it. And yea, that kind of thinking wasn’t hurting anyone but myself, because YouTube wasn’t about to call a halt to it because some channels didn’t like the idea.
And simple things, like I knew better than to set my coffee where I did, but I was so freaked out about the YouTube design I carelessly set it at dog level. And it was just silly to pull the nozzle off the steam cleaner over a clean floor rather than over the sink.
Second: The Technology Folks Probably Have a Good Reason for the Change
Sometimes it’s a financially driven change; they just can’t make it sustainable as is. And I would much rather see an inconvenient change than a complete disappearance of a Google or an Ancestry.
And sometimes it’s because the technology folks do have their eye on the future, and they see the big picture of how you and other users use your technology today. In the end the change will meet a pressing need, and they are striving to stay ahead of the game so we aren’t moaning down the road. YouTube’s change is a great example of that. They’ve made the case that a large percentage of users watch video from mobile devices and they challenged us as channel publishers to check our own analytics. And you know what, they’re right! I wasn’t keeping an eye on that but YouTube was.
Third: A Little Investment in Education can Go a Long Way
It’s OK if you have to slow down for a little while and spend some time getting re-educated. I decided to sign up for an online class YouTube offered channel publishers and in the first hour or so I came to better understand how my channel was going to benefit. And understanding the benefits will give you the motivation to take on the change.
I know, it’s hard to imagine that you can find even more time on education. But as I’ve said before on my Genealogy Gems Podcast, I think as genealogists we need to actually be budgeting a certain amount of time for education. Don’t leave it to be squeezed in in a panic. Allocate 10% of your research time for reading and education, and another 10% on staying organized, and I guarantee you remaining 80% will be much more productive!
The truth is, if my YouTube channel doesn’t look perfect yet, I trust that you guys will still be watching, and it certainly won’t stop me from publishing new videos.
And it’s sort of funny that this has been on my mind so much this week and I’ve been personally facing the YouTube change here at Genealogy Gems, because I just had the opportunity to sit in on a conference call with Ancestry.com where they provided a behind the scenes look at some of the changes they are working on for the upcoming months. Listen to Genealogy Gems Podcast episode 156 to hear the details.
After all I struggled with and all I learned from it last week, I found myself being much more open to the Ancestry changes. I was more focused on spotting the benefits to the genealogist, and I found myself admiring their commitment to continuous improvement. See the thing is, whether you are an individual genealogist or a big company like Ancestry, if you aren’t striving for continuous improvement you will fall behind, and the work will become more difficult because you are working harder than you have to.
Is an Archive Really What You Think It Is?
A lot of the best information about our ancestors’ lives is buried in an archive–NOT indexed online! Melissa Barker explains what an archive is and how to find one that might reveal secrets from your family history.
International Archives Day is Friday, June 9! Genealogy Gems contributing archivist Melissa Barker tells us what an archive IS and how to find one.
Recently, I was asked “What is an archive?” I was a bit surprised by this question since it came from a genealogist. I thought all genealogists knew about archives!
What exactly is an archive?
An archive is defined by the Society of American Archivists as: An organization that collects the records of individuals, families, or other organizations. The “organization” they are talking about could be any organization. It doesn’t have to be only a county archive, such as the Houston County, Tennessee Archive, or a state archives, like the California State Library and Archives. Archives include:
- A historical society that collects and preserves local records is also considered an archive.
- A genealogical society that accepts donations of family records is an archive.
- A museum that has exhibits and displays may also have records collections and would be considered an archive.
- Local public libraries that have genealogy rooms with records in them are archives.
The term “archive” is not solely used to represent a county or state archive. Any organization that accepts, collects and preserves historical and genealogical documents, records, memorabilia and artifacts is considered an archive, even if they don’t have the word “archive” in their title.
There are many different kinds of archives that can be accessed by genealogists. I always say, “There is an archive for everything.” Just because the building doesn’t have the word “archive” on it, don’t discount the fact that there is a “place” where there are historical and genealogical records being preserved or at the very least stored.
Tips for finding and visiting archives
The next time you are doing research on your ancestor in the area where they lived…
Ask around: There is always someone in the local area that knows the local history and knows many of the local families and most importantly; these people usually know where to find the records! This person may even be able to tell you about the family you are researching.
Ask around in the community, call the local library or the local Chamber of Commerce and ask, “Who is the local historian, who is the one knows about the families and history of the area?” I guarantee that you will be given a name. Ask where the records are stored or archived. Contact the local historical and/or genealogical society.
Be prepared to get dusty: There have been many times when I had arrived at the place where I was told the records were located. I was then shown a closet, the attic or basement and I was left to my own research devices to go through boxes and shelves of records. You have to ask the questions and you may even have to do some sleuthing in the local areas your researching in to locate the records.
Don’t leave any stone unturned. The records you are looking for could be sitting in boxes, archived or not, just waiting for you to find them. Remember: It’s not all online, contact or visit and archive today!
The Archive Lady, Melissa Barker shares a short archiving segment in the Genealogy Gems Premium Podcast, available to Genealogy Gems Premium website members. Premium website members have access to the entire Premium Podcast archive of more than 200 episodes AND more than two dozen video classes by internationally-known genealogy educator Lisa Louise Cooke. Genealogy Gems Premium Membership offers so many fun and innovative ways to do genealogy! Click here and start enjoying it today.
New UK Genealogy Records Online: 1939 Register Updates and More
Got ancestors from England, Scotland, Wales or Northern Island? Check out these new UK genealogy records online: 1939 Register updates; newspapers; Scottish postal directories and local resources for Derbyshire and the city of York.
Featured Update: Additions to the 1939 Register online
Over 660,000 new records pertaining to empty, uninhabited addresses across England and Wales have been added to Findmypast’s unique and important online 1939 Register resource.
We asked Jim Shaughnessy at Findmypast how these records can help a researcher. “There are a few things that an empty address can tell you,” he responds. “Knowing the house you are looking for was an empty address in 1939 may help you to direct further research. As with other record sets, the occupations of the neighbors can give you an idea of the area (in terms of the largest local employer).”
The ability to search even vacant addresses “can also give you information about areas [later] destroyed by aerial bombing during the War (and during the extensive regeneration in the decades following),” writes Jim. “The Register was compiled September 1939; bombing began in 1940 and a lot of houses wouldn’t have been rebuilt, particularly in impoverished areas where we had bombsites for years and years afterwards. So from that you could look at how the War changed that area or that street: what doesn’t exist now but did pre-Blitz.”
Jim also pointed out that “Findmypast is the only site on which you can search by address on the 1911 census as well as the 1939 register, plus we have the largest collection of electoral rolls, also searchable by address. You can search by address and then build the entire picture of what your family did.”
More UK Genealogy Records Now Online
U.K. Newspapers
The British Newspaper Archive recently added four new titles: the Willesden Chronicle, published in London and the Warrington Guardian, published in Cheshire; the Dudley Herald [Dudley, West Midlands, England] and the Monitor, and Missionary Chronicle, of the Reformed Presbyterian Church in Ireland [Belfast, Northern Ireland]. The British Newspaper Archive now holds over 19.5 million pages of historic newspapers dating from the early 1700s to the early 2000s!
In addition, Findmypast has added over 186,000 records to its collection, Sussex, Eastbourne Gazette Newspaper Notices. “This indexed collection includes names found in the paper’s family notices section (announcements of births, marriages, and deaths) as well as other reports on events such as divorces, murders, tragedies, shipwrecks, lynchings, and paternity cases. The newspaper reported on stories in Sussex, but also internationally.”
Derbyshire, England. Over 800 records have been added to Findmypast’s unique collection of Derbyshire Hospital Admissions and Deaths 1855-1913. “The collection now contains over 5,000 records taken from two different sources: Derbyshire Royal Infirmary, Deaths 1892 – 1912 and Victoria Memorial Cottage Hospital, Ashbourne Admissions 1899 – 1913,” states an announcement. “Each record includes a transcript produced by the Ancestral Archives of Derbyshire. Records can include the patient’s admission date, reason for admission, condition after admission, marital status, residence, rank or profession, date of discharge or death, and cause of death.” Looking for other Derbyshire ancestors? Click here to read about online Methodist records for Derbyshire.
York, England. A new Findmypast resource, The York Collection, includes nearly 300,000 genealogical records documenting over 600 years of residents of the city of York. A press release calls it “the largest online repository of historic City of York records in the world….Fully searchable transcripts of each original document are also included, enabling anyone to go online and search for their York ancestors by name, location, and date.”
The collection is comprised of a variety of fascinating documents, including hearth & window tax records (1665-1778); lists of apprentices and freemen (1272-1930); city of York trade directories; electoral registers (1832-1932), city of York school admission registers; city of York deeds registers (1718-1866); city of York militia & muster rolls (1509-1829), and city of York calendars of prisoners (1739-1851). This collection was published in partnership with Explore York.
Scotland Directories
A snippet from an 1820s post office directory for Aberdeen and vicinity. Image on Findmypast.com.
Over 180,000 new record images have been added to Findmypast.com’s collection of Scottish post office directories, now spanning 1774-1942. The collection has nearly 900 browse-only volumes of directories that offer descriptions of Scottish towns along with lists of residents by occupation and address.
Here’s a little background from Findmypast: “Post directories are an excellent source for family historians wanting to trace ancestors on a yearly basis. Directories allow you to fill in the gaps between the census records. They can also provide vital information about your ancestor’s residence, which can lead to the discovery of more records….Directories can add historical context to your ancestor’s story. Directories will give you a better understanding of where your ancestor lived, such as how many businesses were in the town, how many schools, what day was the market day, and how big was the town.”
“Directories may focus on a particular town or district or you can find national postal directories. The majority of post directories comprise a description of the place, along with lists of people by occupation. For example, you will find lists of magistrates, councillors, sheriffs, police officers, and merchants. It is important to remember that post directories are not complete lists of all the residents in the town or county. Also, many directories fail to include women.”
TIP: A browse-only collection of digitized Scottish post office directories for 1773-1991 is available to search for free online at the National Library of Scotland.
Start researching your English ancestors with this free two-part article series:
British Research for Beginners (“English” v. “British” and more)
English Parish Records: Finding English Ancestors Before 1837